Still a 1 star. Incompetent staff can't handle a simple order. App system doesn't work so they don't honor rewards. I can drive further for coffee and apple pie when I want. 7 - 11 has pretty good coffee and 7th cup is free, Yippee! read more

Disgusting service, very nasty attitudes. I worked their for 6 months, experienced racial discrimination and harassment. They talked bad about me in spanish, made group chats to send pictures of me and talk bad on me. Horrible service, favoritism throughout entire store, racist towards the black workers. Horrible service argues with customers, dirty environment also. Managers are disgusted and nasty as well. read more

Horrible customer service, the person taking my order was mumbling over their words and when I asked what she said, "I don't respond to what". Also, she messed up my order. read more

0/5 stars! Absolutely one of the worst McDonald's on the island they served 3 RAW burgers in one order with the store/shift manager showing little to no regards to someone's health. If only the employees and managers would take 2 seconds of their 8 hour shift to do the job and ask questions it might run a bit smoother and up to health code. If you're looking to give your family food poisoning this would be the place to go. read more

McDonald's - Raw Quarter Pounder with Cheese - Fast Food Near Me - Massapequa, New York

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Amazing service very clean mcdonalds ..I ordered hot water and got it for free thank you for that..other stores will charge you 3 dollars for hot water only ..Fries fresh as always most definitely coming back read more

This is by far the worst McDonald's I've ever been to. It's the closest to our house so we've given it more chances than we'd like to admit and every single time they mess up our order. You have one job? I'll never understand it. Ordered a quarter pounder meal - was given two patties with cheese in a box. Disgusting. Ordered a buy one get one for $1 nuggets and double cheese burger - they forgot the nuggets. Didn't realize till we got home. Bad enough they had me pull in a spot and wait ten minutes to get my order. The woman gives me the bag and I tell her one minute please I just want to check that the sauces are in the bag (bc they literally ALWAYS forget the sauces) she goes they're in there and walks away. Sure enough no sauces so I had to yell out the window for them. She then brings me one lousy cup of each of the 2 sauces I asked for a $30 meal. The place just blows. It's as simple as that. Stay away. read more

I'm just gonna stop ordering large fries from here. It's a rip off, they only fill it half way every single time. I'm better off just buying a medium fry. read more

So slow and didn't get my order right....tried to tell them they got our order wrong and they ignored us....worst McDonald's ever

I have been coming since I was a little girl. But recently as I got my license I have been greeted with the best presence of Justin. He is always so friendly and always able to help me out if there is ever a problem with my order. read more

This place is absolute garbage if ur near this place go somewhere else. they have people ignoring you and not even listening forgetting multiple things in the order. The food is freezing cold and tastes a week old. There is wrappers everywhere on the floor and the atmosphere is not good. read more

If I could give them negative stars, I would. They're rude and rush you at the speaker. The line takes forever. I've literally been waiting for my food for over 20 minutes now. I'm disgusted and never coming back to this locations. Nothing in McDonalds takes more than 7 minutes to cook. read more

I come to this McDonald's majority of the time. Sometimes when I go in the afternoon/morning, the people there are pretty bratty and never in good moods. But hey, I get it. That's why they're getting four stars. But every time I go at night there has been this guy who has been absolutely amazing to my friends and I. He is an absolute ray of sunshine. My friends and I had a whole conversation with him as I was telling him he's the first happy worker I've seen work at McDonald. his name is Justin and I know he is a mechanic in the morning and works at McDonald's at night. After seeing him in such a happy mood, I don't think there should be any excuse to be a brat when this man works all morning being a mechanic, and then has to go to another job at night past 12 in the morning. I applaud him for his happy energy. He is the reason why this McDonald's is getting four stars. read more

this McDonald's is the most forgetful of any location I've ever been to. Every time they forget something. If you place a mobile order and walk in for pick up, they often forget yours is ready and you have to make a big deal to get your food like 10 minutes later than you should have, and when you open it you see they also forgot something. we once placed an order for 5 people and the guy says right in front of us "like damn bro this motherfucker ordering the whole menu". read more

Walk in Sunday afternoon. Entire staff behind the register - was laughing and joking and having a GREAT time! I mean , it was nuts in here. We thought to ourselves "There is NO WAY our orders will come out fast and correct and fresh. No way". So we walked out. DISTRICT MANAGER: YOU should be reading this. Sloppy establishment on a top chain. Disgusting. read more

I ordered a 20 peace nuggets I handed it for my son and I counted and I only got 19. This is very unprofessional next time count and give me a 20 peace nugget read more

This is my favorite McDonald's location. There food is always super fresh and hot. They also make awesome mcflurries here!

I swore I'd never go to this Mcdonald's again but there I was in the shopping center and my kid asked for a shamrock shake. Well guess what. They were out of Shamrock shakes. How does this happen again and again. Last time they were out of Coke. They were out of french fry containers before that. This place is the worst Mcdonald's ever. I mean it's still 17 days till St Patrick's day. How are you out already ? At least this time they didn't forget any items. That's what we get for trying for the convenience of being in the parking lot already . Also still NO indoor dinning . I mean give me a break already Mcdonald's. I'm so done with this location and probably Mcdonald's in general. Wendy's is way better and less expensive. read more

Tried to order via the Drive thru this morning with no other cars in sight ! long wait for service and no orange juice ! NO THANK YOU ! PATHETIC ! read more

lol i have no idea why this place has so few stars. my kids want mcd often so we always go here. its mcdonalds, always tastes the same, service has always been good, they never messed up my order in 10 years going here. not one bad thing to say except i wish it was good for u lmao! great place, great staff great parking drive through etc etc read more

This McDonald's location ALWAYS forgets to include the fries when you make it a meal, and then they act indignant when you point out that it is in fact, their mistake. There are other reviewers here suggesting they are doing it on purpose, and I would believe that read more

I ordered my food and they told me to wait in one of the spots. I waited 25 minutes for my breakfast and it never came so i went inside to see everyone sitting on their phones not working with a huge line of orders and angry customers. I will never return to this mcdonalds they have the laziest workers ive ever seen. read more

Some manger Claudia very disrespectful she nasty asf seems very miserable she had attitude with customer because she ordered a mcchicken and they gave her a big mac, and tried to argue with another customer because he ordered a large meal and they gave him a small,she was on her phone went ti the bathroom at least 3 times, and this all happened in the span of 20 mins while I was waiting for my food. Its know reason why i should be waiting 20 mins for a 10 piece and large fry. read more

I just came from a three hour season of a hard workout and all i looked forward to was a OREO mcflurry. I come to find out that the ice cream machine doesn't work. The disappointment that i felt, after choosing mcdonald's as a reliable source for ice cream a true disappointment. fix it ladies read more

The food here tasted stale hard and cold!!!! The french fries I received did not come hot nor luke warm it was cold!!! Tasted As if it had been sitting for awhile My Sandwich was extremely disappointing, I requested pickles, I received NO PICKLES. I requested no sauce on the sandwich I received EXTRA SAUCE on my sandwich, also this sandwich was not piping hot and fresh as you would expect from other Locations in the area!!! This location I will not visit again to waste my money only to receive a stomach ache!!!! read more

I would give zero stars if I could, it must be so difficult to make a medium iced coffee, black. It makes sense as to why these employees make minimum wage in their mid-twenties. Open your ears, customer is right when it comes to literally purchasing something they specifically asked for. read more

The drive through was short so we decided to do that. We waited a realllllly long time and our food wasn't ready so we had to wait in the reserved spot... for chicken nuggets and fries. read more

Worst McDonald's ever, they never get the order correct, always run out of beverages and management is immature and inexperienced. They need to clean up their act over there. Go to another location, this place is dirty and a dump! read more

I don't think I have ever gone here in 18 years that they got the drive-thru order right. I have to go in the store to correct every time.

Don't ever come here on your lunch hour, it takes them that long to get your order correct! The current minimum wage is too much pay for this place! read more

They forgot my fires and chicken nuggets. Didn't want to give me extra sauce at window they act like it comes out of their paycheck I just wanted extra bbq sauce. read more

This place is very bad! Multiple times wrong orders long waits. It is a slow bad food restaurant!

Ordered a cheese burger happy meal no pickles or onions , what i got hamburger with pickles a lot of pickles onions no cheese no ketchup and stale bread a chocolate shake for vanilla big mac meal ice ice cold no cheese like no mac sauce all the fries were cold and stale read more

"Oh Mickey you're so fine you blow my mind" Well fast food really doesn't do it in the "blow my mind" category...but honorable mention will go to this establishment for their speedy service. A 20 piece nugget, 3 soft drinks, a burger, and a medium fry in less than 45 seconds...I'm in! Easy to access drive-thru allows you a quick in and an unnoticeable out. Not to mention it's easy to locate as you can practically smell it from the highway. Happy Meal toys have been reduced to stickers but that is no reflection on this particular establishment. read more

Food was very good... quick service, hot and fresh. I had the crispy sweet BBQ meal and was very delighted with my sandwich... sure to come back and recommend it to all read more

McDonald's - a hamburger and fries on a tray - Fast Food Near Me - Massapequa, New York

My 4 year old left the house and wondered off near the establishment - workers unresponsive and arrogant, not wanting to help. After about 45 minutes child was found (thank god!) Almost got hit by a damn car. Reading other reviews on this site I can tell this is almost an everyday occurrence. Horrible wish I could rate negative!! read more

Go To All American. Better Food. Better prices. Real Massapequans don't do McDonalds the eat All American.

I wish I could give this mcdonald's ZERO stars. It is by far the worst mcdonald's i've ever been to by far around here. The drive thru line is so slow, i got off the line the last time i was there bc the line did not move in a full 10 mins. The workers are rude and slow. And they mess up orders or forget to give you something every time. read more

i went for a coffee 2 weeks ago and the young girl gave me it with the lid loose and i burned my hand. Yesterday my wife went and the same thing happened and she burned her hand. I also noticed that the young girl sticks her fingers in each cup to put in soda machine. The manager needs to step up and teach these kids some basics read more

Never in my life would I think to write a review for McDonald's, but this one is so bad I just had to. So incredibly slow, messing up orders and overall rude. Don't go here. read more

this mcdonalds was the first place i worked at. it was run very smoothly and my coworkers were ALWAYS friendly to customers. i had such a bad experience tonight, first they said the smoothie machine was broken and then they said they don't have raspberry iced tea anymore? the kid in the drive-thru was so rude, he dropped the money on the ground in the snow and didn't apologize! he ran into the back of the restaurant like what? this is horrible customer service. i will be driving the extra few miles to the wantagh location because this location is ridiculous read more