Uniqueness: It's Mcdonald's lol Wait Time: [x][x][x][x][x] Food Quality: [x][x][x][ ][ ] Service: [x][x][x][x][ ] Setting: [x][x][x][x][ ] Cost: [x][x][x][x][x] Recommendation? Nothing really since nothing really unique. Breakfast here has always been not a miss? Won't say too much about this McDonald's other than service was decent & not that long of a wait. Plenty of folks come here in the morning and throughout the day for a quick bite and food quality was typical expected quality of any other McDonalds. If I were in the Morgan Hill area craving McDonald's for some random reason, I'll pretty much go here as my go to. Parking is ample as well and drive through time is not that long of a wait generally. read more

Slowest and most disorganized McDonalds I've ever been through. Retraining or fire everyone here. Here on the morning of July 11, 2026. Everyone is waiting forever. It's been 20mins. Also got my order wrong after the long wait. 10 people waiting . read more

Employee didn't know how to swipe a credit card and wouldn't give me my food as a result. Did not give me an option to tap to pay when they had user error either. read more

The customer service is the worst thing about this place. Very bad service and rude staff. I'm not coming back

Tweedledee and tweedle dumb literally didn't even let me get an ice cream at 11 o'clock even though their website says they're open 24 hours and they took really long and made me wait in the drive-through line! for almost 45 minutes! Would never go there again the fact that they don't make nothing. They definitely shouldn't be taking that long. read more

The service was really bad and rude the old lady, Ana.was mad and she was laughing and she did want it to help me.l need answers thank you

takes 30 mins for a quarter pounder and cheeseburger? you guys do nothing but talk to each other read more

McDonald's - McCrispy - Burgers Near Me - Morgan Hill, California

This location appears well maintained. Perhaps it's a newer building? Parking lot was clean and drive through was efficient. I ordered through the app and provided the code to the cashier. They seemed to be having an issue with redeeming the code. I checked the app and my points were subtracted but the cashier claims that it wasn't working on their end. I told them to just forgot about the code and I'll simply buy the one item I wanted. Just an ice cream cone. *facepalm* After all that back and forth, I was given the silliest looking ice cream cone I've ever received from McDs. I give up. 1 star for having a nice looking location. Zero stars for anything else. read more

McDonald's - the front of a mcdonald's restaurant - Burgers Near Me - Morgan Hill, California

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Really clean... but its 8AM. Fast service... food is McDonald's. Service is good and fast. read more

McDonald's - empty tables and benches in a restaurant - Burgers Near Me - Morgan Hill, California

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It's in a great location immediately off of Hwy 101. Clean facilities, excellent parking, and freshly made food served during the early morning breakfast rush. read more

Don't go to this Mcdonald's if you want to leave with all of the food you've paid for! I have had multiple bad experiences with this place. They will forget part of your meal and not answer the phone when you call. They will ask what sauce and put no napkins or sauce in there. They will also get your order completely wrong. I've ordered 10 piece nuggets and got the spicy ones, got a regular instead of spicy mccrispy, ordered a full meal and they forgot my fries, ordered a two cheeseburger meal and got chicken nuggets. I'd highly advise any other Mcdonald's rather than this one. They just completely get your order wrong and miss stuff all the time. This is a reoccurring problem here. read more

McDonald's - No fries with my meal - Burgers Near Me - Morgan Hill, California

Order a happy meal for my son and got a Minecraft creeper toy instead of the squishmallows. Got it curbside delivery when he opened it he showed me what are they calling my son a creep. read more

McDonald's - Happy meal toy - Burgers Near Me - Morgan Hill, California

Why did the McDonald's worker have to lie to me and tell me their coke slushie machine was broken? Dude tried to give me cherry slushie all watery and then I gave back the drink and asked for an iced Coke instead only for the worker to whip out an icy coke slushie. Bruh. Like what was the reason for that? I've been sitting here for the past 40 minutes trying to understand why but I still don't know why!? Whatever though at least I got my coke slushie. read more

McDonald's - Dog and Frozen Fanta Wild Cherry - Burgers Near Me - Morgan Hill, California

$11 for breakfast!?! Never again. I'm not paying $11 for a bunch if chemicals being sold as "food".

Came here today, haven't had a quarter pound combo meal in awhile. Just like the other crappy McDonald's in town they took out the iced tea. Cashier said no free Refill on iced tea so went to In and Out...got a a fresh brewed iced tea with free refills, friendly service, and the cheese burger combo was better and cheaper...both Morgan Hill McDonald's are off my radar. Corporate backs this and says they can do whatever they want. So much for franchises being consistent. In any case they've forced me to find better options! read more

I REPEATED my order 3 times, "no cheese just my biscuit ham n egg"!!! What did I get? Biscuit and cheese nothing else!!! What's with this place! This is the McDonald's on Monterey Road near Nob Hill. read more

I went to their drive thru at 5:10am Friday and when I called the store I was told they don't open until 5:30am. Please update your hours for the rushing early birds read more

Chopped guest service and bad experience. They're Supposedly "open 24 hours", but the workers were just at the windows unresponsive. A little communication would've been great. read more

easy to find parking spaces. service and staffs are just ok. some tables were dirty at that time. ordered big breakfast with hotcakes and hot caramel macchiato and will say all are just ok. the sausage is salty. my suggestion is cut into pieces and eat together with scrambled eggs because the scrambled eggs is just tasteless... read more

McDonald's - Big Breakfast with Muffin & Hotcakes and Caramel Macchiato... - Burgers Near Me - Morgan Hill, California

Stayed in the hotel across the street. Decided to drop in for a quick breakfast before driving to Big Sur. Ordering was quick. The wait for our food was a different story. Took a while before our food was ready. Food was not warm. Coffee at least was nice and hot. Probably will not be coming back here unless we absolutely need to. read more

McDonald's - a man sitting at a table - Burgers Near Me - Morgan Hill, California

Impressive We stopped by for breakfast on our drive down to Santa Barbara. Easy on/off from 101 Nice parking lot with many spaces. I was using the McDonald's app on my iPhone to place our order The app is easy to use and well organized down to specifying butter, condiments, and cutlery. Prices are very clear and easy to know what it will cost. After ordering I went inside and tracked the progress of my order, picked it up and saw that everything was provided as ordered. Restrooms were clean but frequently used. The "freebie" for using the app and special deals were easy to apply to my order. I wish other apps were this easy to use. read more

9/11/22 Asked for quarter pounder deluxe. Got a burger with onions and cheese. They remade it. Patty was drier than most other locations (I get this a lot so have experience.). Quite dry. No ketchup pump available. Nice and big at least. I will also note that the cashier was a nice guy. 1/5 #morganhill #fastfood #americanfastfood read more

Awful experience! We came here for the Happy Meal Halloween buckets specifically. There was a picture on the menu board for them. My husband ordered three for our kids. He paid, got to the second window and they handed him 3 Nerf happy meals. He questioned them and they said they ran out of Halloween buckets. They should have made that clear prior to ordering because we would have gone to a different McDonald's. My husband got home and there were Christmas toys inside of the Nerf Happy Meals. So very disappointing! $17. This was supposed to be a special treat for my kids. I called the restaurant 5 times to complain and no one answers. I will never visit this location again. read more

When you have to get a quick meal really fast and be on your way, try McDonals drive through. Drove up, ordered, and I was on my way. Employees need to be more welcoming and show a little elegy. Overall its a place to grab a quick meal. read more

McDonald's - Welcome to McDonald's can I take your order - Burgers Near Me - Morgan Hill, California

Got my food. Asked if that was it because I ordered a huge order for family of 4 and it was packed in one bag. They said yes. When I pulled out of the drive thru, I put the bag down and the whole thing ripped open. Fries spilled everywhere, realized at that point they forgot my kids toy I asked for on the side: went back and explained the situation and asked for my forgotten toy and for replacement fries from them over packing the bag and they said they will only replace what was forgotten and I will have to buy fries again. I get it, but what horrible customer service. It's literally a medium fry. Covered in dirt and who knows what. I'd have to go around again because I was already at the pick up window. No thanks. Unsatisfied customer. read more

McDonald's - Shredded bag. The rest of the food I had to secure al over my car because they over packed - Burgers Near Me - Morgan Hill, California

Love how staff makes up their own hours. Love how you walk up to the door and the MANAGER runs over and locks the door right in front of you, then goes and sits down with friends and starts eating. I'm thinking wtf, look at watch and it's not even 8pm. I had a similar experience at the drive through and had a bunch of people waiting without the courtesy of saying they closed early. read more

I was in the area and needed a quick bite because my tummy was roaring. The Drive-Thru line was crazy long so I opted to just pop inside to order. The line inside was short so i thought I'd be in and out pretty quick. I was wrong. One cashier working and she was training a new employee who was completely clueless. Like so clueless that I think he'd have trouble tying his shoes. I listened as a costumer approached him with empty cups asking if the tea behind the counter was "sweet" Tea because that's what he wanted and the fountain tea was regular. The new kid looked at the customer ... s..l..oooo..wwwly looked around and then completely ignored him. The guy finally walked away. If it's to hard to say " I'm not sure, let me find out for you sir" then yo ass should NOT be in a customer service position. After 15 minutes (yes .. 15) I finally got up to the counter and ordered the new Bacon Smoke House Burger. No fries no drink, just the burger. Easy enough. I sat at a table near the register while I waited for my order. I watched this girl who was trying to train this ding dong really struggling while co-workers paid no attention and the manager was zipping around but NEVER offered to help or step in to take orders as the line got really long. Even the ladies in back who were making the food were moving at a snails pace. No wonder the lines were stupid long. I finally got my burger and headed to the car. By this point I'd gone from hungry to Hangry. I opened the burger box and of course my burger looked NOTHING like the picture. SHOCKER! It was pretty pathetic and really greasy. What a joke. What I don't get is knowing how terribly slow this place is and how disappointing the food is, people keep going back. In-and-Out is across the street folks! I will never EVER come back again. read more

McDonald's - Burgers Near Me - Morgan Hill, California

Apple Maps said they're open 24 hrs but I came in around midnight and they were closed. Had to get back in the car and drive somewhere else

DO NOT COME HERE the amount of time i wasted waiting for a sundae and an apple pie is literally ridiculous more than 10 minutes waiting. a family came in and they were waiting at the register for about 10 minutes waiting for someone to take their order while the workers just walked by them not even looking up at them. outrageous read more

I have finally found a place I wish I could give 0 stars to! This location has constantly had problems no matter how many times and different ways I have ordered here. Drive thru, In-store kiosk, with the cashier, and the f#cked up mobile app have constantly given me so many issues and wrong orders. Today was the kicker! Drive thru was long, parking lot not that full, but I have a newborn and the Wife and I wanted some food, nothing major. Ordered through the mobile app, got to the location and parked... 5 minutes, 10 minutes, 15 minutes... 20 f#cking minutes! So I go in.... People were waiting, employees looked disheveled, no cashier, wrong orders were having more people come in and management.... HOLY SHIT! Did they not know what the fuck they were doing! I kid you not, I saw an employee go to a lead/manager and they said either do the order or take your break. if I was the employee I would have done the same damn thing! How many of you would want to not deal with something and take a break! Seriously, the franchise owner of this place should fire their management staff! I saw multiple employees looking for leadership to find a brick wall. It's hard enough to get workers here during this time but this... I'm never coming to this location again! I feel bad for the employees that are trying their best, and yet have a management staff that couldn't coax a trash bag into a garbage can! I will absolutely go out of my way to go to another location or entirely different fast food place for this! I would rather eat something from the frozen food section still FROZEN from the Walmart behind this location than step foot into it again, it would also be faster.... read more

Standard McD The staff was pretty friendly. Place was clean enough. read more

My fries were cold and half full and they gave me this bullshit. I'm sure they were laughing when they did it. read more

McDonald's - Extra sauce indeed fuckers - Burgers Near Me - Morgan Hill, California

In today's world they rightly only offer takeout at the counter but one would hope they knew how to create their menu offerings Buy oh no, as a senior with diagnosed unexplained weight loss I discovered half my frappe was ice cubes! read more

McDonald's - a drink with ice and a straw - Burgers Near Me - Morgan Hill, California

What the actual fuck is this? I asked for a mc chicken with no lettuce. Umm are you deaf first of all. Second of all.... WHO ORDERS A MC CHICKEN AND THEN REQUESTS NO CHICKEN AND JUST BREAD AND LETTUCE!!!! I PAID FOR A MC CHICKEN !!!! Oh yeah I also didn't get any of the sauce that I asked for we literally went over the order 3 god damn times. read more

McDonald's - Supposed to be a mc chicken - Burgers Near Me - Morgan Hill, California

I've been coming to the Cochrane Road McD's as long as I can remember, maybe off and on for the past 20+ years. As many of the other reviewers may have pointed out, the DRIVE THRU service here can be spotty at best. I would say that about half the time there is either a misunderstanding with the order taker, as English is not their primary language. Sometimes they will simply get confused when you order a sandwich and choose to leave off an ingredient (i.e. NO EGG, NO PICKLE, etc) and I'll need to repeat my order 2 or 3x and they might get it right. ;) However, lately about half the time they get my order right the FIRST time, but those are easy with no customizations, or special requests. Also this location is very stingy with napkins, maybe you'll only get 2 or 3. If you ask for additional they will just tell you "the napkins are already in the bag". If you insist, they are obviously irritated and begrudgingly will give you maybe 1 or 2 more. This store is what it is, and the other reviews are largely correct. I'm afraid read more

Waited at the drive thru for 15 minutes after the vehicle in front got their order taken around midnight before leaving. If that's the quality of customer service here, I recommend going somewhere else, which is what I did. read more

The staff was rude they accused us that we ate a bunch of fries and we went back because we wanted hot French fries because the fries were cold and disgusting read more

I ordered the filet of fish and after eating the filet of fish I got sick and threw up be careful of the fish and what you guys order at Mc Donald's because you will get sick like I am now read more

I can't even believe this happened at this McDonald's. I don't go very often, but when we do, it's usually for breakfast after tonight I will never go again. I went through the drive-through around 10 PM an hour before closing, and was the only person in line. I asked for extra sauce on two out of the three burgers, and for the fries to be cooked to order. Does this really seem out of line? I don't think so. They completely doused the burgers with sauce, so they are soggy and uneatable.On the fish filet Instead of putting tartar they put a crap load of mayonnaise. Disgusting!! do you guys really hate your life there that much that you can't throw on an extra piece of cheese and some sauce without getting mad? My son didn't even end up eating his food and now I am eating leftovers. I called the store and of course they don't answer and it ended up ringing busy. I will definitely be calling tomorrow and be calling corporate. This is completely un called for. I would give a negative score if I could!!! read more

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DO NOT GO TO THIS LOCATION. Whoever owns this franchise does nothing to improve the service. Ordered 3 happy meals with cheese burgers, fries and milk. All meals were missing cheese and milk. This is not the first time. See the the other reviews. I dont know how this level of incompetence is possible. Whoever owns this franchise location should sell it to someone who knows how to run a business. read more

McDonald's - Burgers Near Me - Morgan Hill, California