We had such a wonderful field trip at In-N-Out! Our homeschool group is currently learning about California history, especially how the rise of car culture helped shape everyday life in California and eventually led to the growth of drive-through restaurants. Since In-N-Out was California's first drive-through hamburger stand, it was the perfect place for us to study that history in real life. Assistant Manager Matt made the experience truly special from the moment we arrived. He was waiting for us at the door, had tables set up for the kids, and even had things ready for them to take home. You could immediately tell how passionate he was about In-N-Out's history, the quality of the food, and the people behind the process. He was so knowledgeable, patient, and genuinely excited to answer all of the kids' questions. We were also so impressed by how much care goes into every burger and order of fries. Isaac, our potato expert, showed us the fresh potatoes, Molly was our tomato expert, Vicki was our onion expert, Anthony worked on the burgers, and the lettuce expert and front register team member were both wonderful as well. It was so fun to see each person's area of expertise, from slicing potatoes and preparing fresh produce to toasting buns and assembling each sandwich. We even learned that the cheese is folded slightly on each cheeseburger to give the burger a better final look. Such a small detail, but it really shows how much pride and care goes into their work. We left with a greater appreciation for In-N-Out's history, quality, teamwork, and consistency. This was such a memorable and meaningful field trip for our kids! read more

In-N-Out Burger - Fast Food Near Me - Morgan Hill, California

As a frequent In-N-Out customer, consistency is something I've come to expect, which is why the Morgan Hill location has been disappointing based on repeated experiences. I'm not writing this to bash the location, but to give a clear and factual account. The order was clearly stated with the initial order taker, including no cheese and spread on the Flying Dutchmans. However, when we reached the first window, the employee read the order back with cheese, which was incorrect and had to be corrected. If the initial order had been entered and listened to properly, that error would not have happened. After receiving our food at the second window and leaving the drive-thru, we discovered that none of the sides of lettuce or tomatoes were included, even though the receipt clearly lists three sides of lettuce and three sides of tomatoes. My Flying Dutchman was also missing spread -- and looking at the receipt, the spread was never entered for the Flying Dutchmans, only for the two hamburgers. This indicates another mistake at the ordering stage, despite it being clearly requested. In the past, I've contacted customer service regarding similar issues and was told that concerns would need to be handled by returning to the location for a remake. That's not a practical solution. Orders should be made correctly the first time, and customers shouldn't have to wait in a long drive-thru line only to receive incorrect food -- or be expected to return and wait again for a remake. Photos of the food received and the receipt are attached for reference. I understand mistakes can happen, but repeated breakdowns in order accuracy point to a larger issue with attention to detail. Reliability is what In-N-Out is known for, and I hope this location improves consistency going forward. read more

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Strolled into the Morgan Hill In-N-Out on a late weekday night expecting the usual "brace yourself" energy... and honestly? They surprised me. The whole order was fast, smooth, and way more efficient than any late-night fast-food run has a right to be. I grabbed my go-to -- a Double-Double, fries, and a pink lemonade -- and everything came out fresh, hot, and exactly how it should taste. The team was on it: friendly, quick, and clearly keeping things moving even at an hour when most places tap out. If you're cruising through Morgan Hill after dark and need something reliable, this spot delivers without the drama. Clean, quick, classic In-N-Out. read more

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The shortest In and Out line ever. Thank you for the awesome drive thru customer service! We were warmly greeted and everything was correct. No complaints! read more

Adrián, you're so dope! Thanks for including my baby (my pup) In my order! We both appreciate you working out in the cold! 10/10! read more

In-N-Out Burger - Happy with his pup patty - Fast Food Near Me - Morgan Hill, California

The wait in line is to be expected. Always friendly service and accurate order. Sometimes it's quicker to go inside but the line was short, so took a chance, sill about 15 minutes. Double Double, animal and low carb style. read more

In-N-Out Burger - Double Double wrapped in lettuce - Fast Food Near Me - Morgan Hill, California

Ewwww! bugs wings on the peppers! Please check the peppers before you eat them. You just might get a little surprise like we did... read more

In-N-Out Burger - Ewwww! I opened the Peppers and there were bugs wings! - Fast Food Near Me - Morgan Hill, California

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Ordered 2 cheese burgers and 3 fries. The service wasn't great it took 20 minutes to get my order . Other people ordered after me and they got their food first. I have never seen a manager there. The employees were cleaning off the counter after I placed my order. The floor was not very clean they just swept it. read more

Probably the slowest In-N-Out I have ever been to, do not go here if you are used to the drive through line moving at a reasonable pace. I drove ALOT and in-n-out is one of the places I like to go to once a month or so and am used to the wait, which is usually not bad considering how long the line looks. I got in the drive through lane at around 10:30pm thinking it would take about 20 minutes to get through. WRONG. I timed each time we moved and on average it was around 7 minutes. By 11:30pm I had not even made it to the officially entrance of the drive through. There was no staff outside taking orders like normal and the inside did look any busier than normal. I witnessed 7 cars leave the line. The food was in-n-out quality but it was not worth the wait. I will not be coming back to this location when I drive through, the Gilroy location will be getting my business. read more

They really need to figure out the drive thru situation. Two lanes that merge, people fighting for position, orders getting mixed up. The person taking the order isn't able to keep the order of cars with people cutting in. read more

In n out is a go to spot for my boyfriend and I. But this location is always in such a rush which turns into not so great service. Everytime we come here we get a "hello how are you" and asked for our order or given our food without given time to respond. If you're going to ask allow others to respond. If not don't even bother. I have worked in the food industry myself for many years and the amount of people coming in and out are not going to stop. Not only that but for some reason our order is never correct. Usually my flying Dutchman's are missing chilis I request to add on. But this last time I requested chilis on just my cheeseburger and next thing you know my boyfriend gets one in a bite of his burger. This ruined his experience as he was not looking to eat anything spicy in that moment and had to chug half the drink we got. I also requested some pickles on the side as I don't get fries and I ended up not getting pickles with my meal which was a bummer. read more

This was my first time here and to sum up the visit, i'd have to classify this particular In-N-Out Burger as being "TYPICAL"!! And I mean that in the BEST way possible!!!! Our party of 3 came directly over for some much needed lunch. After a few hours of roaming at a nearby pumpkin patch, under the hot beaming sun, we were in dire need of something ice cold & filling. As expected, the establishment was super clean with the help of an employee periodically circulating and tidying up. Our order was made as requested and food tasted just as good as any other visit to an In-N-Out location. You know they're doing something right when every locations dishes out the same deliciousness without any compromises. Thank you for not being shady with the spread- MY DAUGHTER IS OVERLY OBSESSED!! 5/5 stars because the employees are kind and the food is fabulous. I'd come back in a heartbeat!!!! read more

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First time there. Took 15 minutes for simple order. The double/double sucks, the animal fries suck too. Trying to figure out why this place exists. In Morgan Hill try Mooyah , Box seat , Red Robin if you want a real burger. I give props to In-N-Out Burger employees for their service. In-N-Out is soooooo overated. It just sucks! read more

Not being from California, I had never had the opportunity to try this place. But obviously everybody says you've got to go there. I don't frequent fast food normally, but I did get a double double and fries and it definitely was hot and fresh and it beats McDonald's by landslide. They are super busy but they have a lot of people working so they crank the burgers out pretty quickly. For a fast food burger it was very tasty and hot & the onions and toppings were fresh. We were too full to try their chocolate shakes, which are also recommended. read more

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Always so fast! And rarely is there ever a line where I feel like I should leave. I would prefer this location from the San Jose one.

A well maintained in-n-out with a PROPER drive through set up that wraps around the building rather than weave through the parking lot. Bravo. Service was fast and friendly, as it the standard at every in-n-out I've visited. I'm surprised at how empty this location was on a Monday afternoon. Food was prepared exactly as ordered. Bun was toasted adequately and fries were done JUST right. I don't usually give in-n-out locations 5 stars. They're typically 3-4 but - today was the day they earned a 5. read more

In-N-Out Burger - Fast Food Near Me - Morgan Hill, California

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Maybe they read my last post! They made a straight two lane line that merges at the end but it definitely works a lot better. Drive thru went fairly quickly. And as always the animal style burgers were delicious! Fries were good although the amount seemed a little skimpy this time. The Neapolitan shake was definitely delicious! They definitely are doing a good job considering all the meals they put out in a day! read more

Got the wrong order 2 weeks in a row. Morgan hill location really going down hill as the prices go up. Just lost previously loyal customers.

This was one of our best IN-N-OUT experiences. We stopped here while on our road trip, the staff opened the door for us everyone greeted us with a smile. One employee seen me taking a picture of my son by the sign and offered a hat for him!!! my son was so happy. THE FOOD WAS ON POINT!!! Clean, friendly and helpful read more

My family and I love in n out it has some delicious food I really like in n out. However today when I was at in n out with my dad every time the workers here yelled ISSAC one of them had the audacity to scream SHIT like what kind of sick freaks would yell that out in a public fast food joint that kind of language should be for the streets not while you're cooking people's food. read more

Innout is a family favorite and is hands down one of my favorite places to grab a bite. This location in particular is my favorite. Staff are always so friendly and they keep the tables nice and clean. Last time an employee even offered to take our trays to toss for us. Since we typically do drive thru, my kids were thrilled to receive an activity pack with crayons when we dined in last time. I am so glad that the chilis are back for self service yummy gotta have extra spread and chopped chilis! I do miss the whole small chilis since those were spicier. We love coming here for a quick bite. read more

In-N-Out Burger - Fast Food Near Me - Morgan Hill, California

Went through the drive through and it took forever but it was also right after the high school got out. The good always looks fresh and amazing. This location always has the crispiest lettuce for the protein style burgers. I ate the animal fries before I could take a picture. They were delicious and there was plenty of sauce and cheese. Sometimes they skimp but not today. read more

In-N-Out Burger - Protein style double double with diced onions and cheeseburger animal style - Fast Food Near Me - Morgan Hill, California

Best prices. Super affordable. I got 2 cheeseburgers and a soft drink for $11. Big burgers and stuffed with lettuce, tomatoes, anything you want on it. Don't forget the secret sauce, it makes the burger even more enjoyable. Lines can be long but it's always worth it! It says they are open at 1030am but it's actually 10am. I got there "early" one day and was wondering why customers were inside already. Cashier told me the timing was incorrect. No biggie just a heads up. read more

When did you start salting your French fries. So much salt in it that I couldn't eat it. Yours the my favorite fries cus you don't salt it. So what happen. Why did you start salting. read more

Food was good, wait time wasn't too long, however the lady taking our order had the worst customer service I've ever encountered at an in-n-out! Maybe she was having a bad day..?! BUT it was quite a rude encounter regardless. read more

Always slow service, not enough employees. Been here several times always a min 20 min wait for food. Burgers are good here but not worth the wait. read more

I ordered throught the drive-thru on 9/14 night and the whole time I was ordering the lady was cutting me off and telling me my total (a total of 4 times) and I kept tell her I'm not done and it's a larger order (6 people). I then ordered the last two items which were pink lemonades and she said " we only have the regular lemonade, just so you know!" with attitude ! I went to pay and my whole order was messed up all because she would not let me talk... I never had an issue with in and out until now. read more

Thank you Brayden OS . Appreciate your customer service . Me myself been in food and beverage industry for over 10 years . I appreciate almost everyone being nice to me and my family . Mike slammed my food down and I didn't appreciate it and I told Brayden and he apologized for him . That shows his accountability and actions . When Mike looked pissed off but kindness goes a long way . The vibe was good until that moment . As a paying customer that unfortunately poor customer service on mikes Part . And I value customer service. read more

This is the grossest in n out I've ever been to. Only 4 tables besides myself are here (so not busy) but every single table is dirty. There are napkins and straws and fries all over the floor. I had to use my own purse hand sanitizer to clean my table. People are talking around looking for a clean table but there are none. Ew! read more

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25 min wait to get my food after ordering. Terrible. Friday night half empty and it takes 25 min is unacceptable.

Dirtiest In n Out I've ever seen. The floors were nasty and dirty. It was dead, not busy at all, and there was food trash and muck all over the floor. read more

In-N-Out Burger - Fast Food Near Me - Morgan Hill, California

Seriously the best In-N-Out Burger I hade ever had. I live in Southern California, and we have In-N-Out everywhere, so obviously, we eat there all the time. However, when we flew into San Jose late afternoon and wanted to grab a quick lunch, we made a b-line to the nearest In-N-Out. And let me tell you, not only were our burgers served, hot and fresh, they were cooked perfectly. The fries were even salted perfectly too! When rollin' through this area again, we will most definitely hit up this In-N-Out. read more

In-N-Out Burger - Fast Food Near Me - Morgan Hill, California

Not sure what happened to the food quality this time around but the fries were too salty and the burger was made without care. Meaning my burger came switch the meat and cheese smashed in read more

The service was really good and it was clean inside. Fun fact: There are two locations that make In-N-Out buns. They are served fresh and this one sources it's from Lathrop, CA. read more

In-N-Out Burger - Forgot to order onion. They gave me onion - Fast Food Near Me - Morgan Hill, California

(Review of an amazing employee experience, not food this time) My husband took my son to use the restroom.. and the stall was out of toilet paper. An employee was using the restroom and washing his hands after... and overheard them talking. He asked them if there was a problem. Then he proceeded to finish washing his hands and got them TP. He was super friendly, and it was evident he loved his job. How refreshing! Thanks for the great customer service - with a smile! read more

Service: usually fast. Even when the store is busy, the wait doesn't seem too long. The drive through is only 20 minutes max when the line is long. Ordering to-go inside is usually quicker. Ambiance: plenty of seating, store does a great job of keeping area clean. Food: In-N-Out has to be the go-to hamburger place in California. Cheap, consistent food. You can get fries in a variety of ways and they all taste great. read more

In-N-Out Burger - Fast Food Near Me - Morgan Hill, California

Never had an issue but today found a blonde hair in my food. My entire family has black hair, very gross and disappointed. Must have came from the lady that was at the window handing out food. read more

In-N-Out Burger - Blonde hair from my food - Fast Food Near Me - Morgan Hill, California

Jaden made me and my friends night! Most caring and attentive drive through worker I've ever met! So helpful and great attitude :) read more

Stopped heading to pismo and I must say .... The food was sooo good and service was fast. The bathrooms could be cleaner (I didn't want to upload it with the food pictures so I didn't take one , nothing tooo bad just tissue all on the floor and counters full of water ) read more

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41 Expletive Minutes!!!! From the time I ordered until I got our food...41 expletive minutes!!!! It would have been longer if I had not asked. So now we are eating COLD hamburgers with warmish fries. Ridiculous!!! 5 Guys it IS!!! read more