Five Stars -- Morgan Hill Chipotle I had a great experience today at Chipotle Mexican Grill located at 775 Cochrane Rd, Morgan Hill, CA 95037. This store was clean, organized, the service was friendly and efficient, and the food was hot, tasty, and genuinely fulfilling. I'm wrapping up 2025 the right way, the only way -- with a delightful bowl packed with carne asada and chicken, guacamole, red sauce, full of pure Chipotle yumminess and tastiness. Everything hit the mark from start to finish. Highly recommended if you're in the Morgan Hill area. This particular Chipotle location earns a solid five stars. Cinco Estrellas. Jordan read more

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Went into Chipotle today and it was honestly disappointing. I watched the women in front of me get skimped of meat then when she confronted the employee the employee insisted it was a full serving. They went back and forth over sizes. Then it happened to me too. Same tiny scoop, same sad portion. More than likely these employees are instructed by management to skimp so they meat their inventory quotas. I did not even say anything because I am honestly tired of having to ask for what you are supposed to be paying for and I didn't have the energy to fight this battle. When you are charging nearly 15 dollars for a bowl this is unacceptable. Chipotle used to be known for solid portions but that is clearly just a long distant memory. This will probably be my last visit unless I have no other option. read more

It's about managing expectations. If you're gonna sell a salad using an iconic dressing as bait, there better be dressing! Otherwise, let customers know upfront so they can change their order and not be met with frustration and disappointment at the end. Three out of four instances I ordered a salad, they had run out of salad dressing. Why would they not tell you that up front? It's not like they have an alternate salad dressing choice unless you load up on salsa. On the most recent visit, by the time I got down to the cashier, my spouse had already paid for everything. When I asked for them to give me the ($1) chimichurri sauce as a comped replacement for the non-existent salad dressing, I was told by the guy he put one in the bag already. Turned out husband paid for the chimichurri sauce and he had gotten it for his rice bowl. Hey- we have no problem sharing BUT it is kind of misleading for the guy to make it sound like he added the sauce into the bag for my salad, when it was actually a paid extra for another order. The proper action for having run out of complimentary salad dressing is to include an extra chimichurri sauce as dressing replacement for FREE. read more

1 1/2 stars. Unfriendly staff. Dirty restaurant; tables, floor, condiment station, beverage counter, etc. Woman's bathroom needed attention, also needed lightbulbs replaced. Food was okay but this particular Chipotle is NOT the norm. Really disappointing. read more

Chipotle Mexican Grill - Fast Food Near Me - Morgan Hill, California

- Uncooked brown rice. - Guacamole was out (they didn't tell me if the ingredients were out or they didn't want to make any) - I am sure the employees there aren't bad people but they look miserable, which leads to bad service. Chipotle HQ should consider questioning their management. read more

Food: 5/5 Excellent portions, food always tastes fresh. Service: 5/5 Never have to wait more than 1-2 minutes. Service with Francisco especially always exceptional. Ambiance: 5/5 Not too busy inside. Ample seating. read more

Chipotle Mexican Grill - Chipotle food line. - Fast Food Near Me - Morgan Hill, California

If I can give a zero I would but I can't. This is the worst Chipotle I've been to. I've been here several times, but the servers don't seem to give any meat and charged 15 bucks for just lettuce and beans and that 2/2 the portion that you're supposed to get, don't go here ever do yourself a favor don't go here until the management. If you're listening you've trained your workers very well not to give any portion of chicken and charge the same money sick of you guys. read more

Great customer service overall amazing experience and the food was excellent. I recommend coming here for sure! I give the food a good 9.5 out of 10. I do recommend very friendly customer service. read more

They say the definition of insanity is doing the same thing over and over and expecting different results. Well, it is insane to come to this chipotle location and expect your order to be correct. Today I placed a mobile order for my wife and daughter to be ready at 11 am. I waited a couple minutes inside, grabbed my order and drove home to deliver the food to my family. Once I arrived home, the order had the wrong drink for our child and it was missing an item I had purchased. The team members must improve. This location is very slow, constant mistakes and a lot of members just stand around. read more

This is sadly the worst chipotle, I stopped going here and if I want chipotle I have to go to San Jose. I ordered online and I got a chicken bowl, when I took the bowl home there were 4 pieces of chicken in it and two of the pieces were fat so I ended up throwing it away. The next time I ordered in person because I figured online wasn't a good idea but that didn't work out either. The bowl was very liquidy. I decided to stop going to this location which is too bad because it used to be better years ago. read more

App says open at 10:30am, door says otherwise 10:45am. Well 10:45am hits and workers still not serving food. This chipotle needs better service. read more

Chipotle Mexican Grill - Costumer's waiting to be served while staff still on "break" - Fast Food Near Me - Morgan Hill, California

The service was terrible, the guy serving me was rude and looked high and he skipped over all the options and put the wrong chicken in my bowl, he looked very lost. Not a good experience. read more

What happened to this Chipotle?!? The counter is always a mess. Can't even take a photo of the counter because the glass is so dirty. (Check their food safety violations.) The bathroom is less clean than the local gas station. Chipotle stock price is great. That must be all they care about now. Shame. read more

Chipotle Mexican Grill - Dirty glass and counter - Fast Food Near Me - Morgan Hill, California

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Had a great experience with a catering order at this location. I was having trouble using the online ordering system and the manager, Michael, saved the day (and my party). The food was the perfect choice for a bunch of fussy eaters. read more

I really like Chipotle I'm hooked on there double wrapped steak burrito with lettuce and extra guacamole and let's not forget their tasty pico sauce. It's about a averge $15 and we'll worth it. They have other good food on the menu but over all really good. Oh I forgot to mention they have PELGRINO sparking water which I love read more

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I always come here with my partner to get some food and the employee made a mistake on adding lettuce to my bowl when I told her just add it to the black beans bowl and she had the audacity to say "speak louder" like if her mistake was my fault. She wears black glasses and didn't catch her name when they should be wearing name tags. She also waived at us saying "bye now" after we paid. she was able to hear me tbh through out the whole order but just because she made a mistake its on me? DO BETTER CHIPOTLE really rude and unprofessional grown people yall got there read more

I live 5 minutes away and barely got home before my fkn food soaked through the bowls. They are flimsy as hell. USE STRONGER BOWLS I only gave 2 because my shyt was still tastes lit read more

Chipotle Mexican Grill - Fast Food Near Me - Morgan Hill, California

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Food was great. Steak Perfectly cooked, the chef knew his business. Service was a little sloppy (food on outside of the bowl), but generous portions(ask for free double rice double beans). Still expensive for fast food ambiance but easier than cooking at home. read more

I showed up at 9:00 p.m. which is an hour before they closed. The staff was already in the process of closing down. I went over to order something and I didn't see much left on the hot table. Most of it was pretty grungy looking. I politely ask the girl if that was all that was left.... And she gave me a look like I was irritating the hell out of her! Immediately I was put off. A note to the owners of this Chipotle, if you're going to stay open till 10:00 stay open till 10:00. If you don't know that your staff is losing customers because there's no product and are driving your customers away with bad attitudes then maybe you guys should just close at 9:00 p.m.! You know lower your expectations to wear you guys want them to be. read more

place was dirty customer service was bad asked for a soft drink that I paid for they gave me a water cup and when I filled it up with soda they confronted me and I asked for honey chipotle chicken and they gave me regular chicken. read more

After my doctor put me on a carb restricted diet I figured that fast food was out of the picture. My daughter pointed out that Chipolte had an online nutrition tool that would let you custom build your meal to meet many dietary restrictions. I chose a barbacoa salad with black beans, sour cream, and fajita veggies for a total carb count of just 35 grams of carbs. It was filling and delicious. In the future I know that I can eat at Chipolte and still adhere to my doctor's eating plan. The only ding is the price. Anytime a fast food salad is approaching $20, I know this will be a rare treat. read more

We've ordered from this location about 2-3 times a year. Yesterday, we ordered chipotle bowels for the family online. The online process was straight forward. The food was ready on time and the order was correct. However, I was half way done with mine when i found what looked like pubic hair in the rice. Let's just say I gagged and almost vomit and threw everything away. Disgusting. Never coming to this location again. read more

this is the second time in the span of one month that I have gone back ice machine has been broken

Straight fat and bone. Good thing I ordered double. Ordered my meal through Uber eats. They sent me someone else's order. I tried calling the robo answering machine said they were all too busy helping customers. Took an Uber to the store, they were all on their phones. Ordered my food again. Sit down, there are kids in the restaurant, they start playing their own music dropping F bombs along with others. read more

Chipotle Mexican Grill - Bone and fat - Fast Food Near Me - Morgan Hill, California

Went to the Chipotle in Morgan Hill 2 times. First time I went in and the topping table was an awful mess and the glass barrier was dirty. I left because it ruined my appetite. I wasn't going to go back but thought maybe I came in at the tail end of a rush. Second time same thing. Eww and the workers were just standing around behind the counter so I have to assume that it was like that all the time. I don't know how they can keep any business. No more trying to get Chipotle for me. Even if I try another location those first encounters will be forever etched in my mind. read more

People aren't joking when they say Chipotle skimps out. Just wanted to buy their cheese to dip with my chips. She said she didn't fill it all the way because it would spill. There was so much room for no spillage. There also wasn't barely in the container she was getting it from so I think she was too lazy to go get more... read more

Chipotle Mexican Grill - Paid $6 for the cheese :( not filled up - Fast Food Near Me - Morgan Hill, California

I don't usually complain or bring up race but for the past couple of times I've visited here my serving is always less than the people in front of me which oddly aren't Asian. Guy serving today was probably one of the worst. Yeah let me pay full price and not even give a full scoop because he purposely left some in the spoon. I can't even think what to say that rather than just walking out. I hate this place read more

This chipotle is awesome! I've been to plenty other locations and order the usual. (Veggie bowl with brown rice, black, beans, veggies, pico de gallo, sour cream, cheese, and guacamole) This place hooked it up!! Nice sized portions for everything and tasted fresh. Next time I'm in the area I'll definitely be coming back. Thank you! read more

Whenever we get the steak taco here they INTENTIONALLY select out all the gristle,so there is pretty much no meat, just chewy gristle. Today was the last straw. My daughter said "it's all chewy" she noticed. She is a child and that is a huge intentional liability to put a child in danger with such a choking hazard. And then it made us sick. Sadly, this is not the first time. Management really needs to get it together. read more

DO NOT ORDER ONLINE The workers will take advantage of online orders and give next to no meat just to make it easier for them. read more

First of all, they were out of everything in the middle of the lunch hour. The chips were stale and definitely there for a day or two before I bought them. do not recommend, negative stars. read more

Delicious food made fresh to order. Reasonable price polite and friendly I'm sold and will be hitting this place more often.

The portion of steak was ample and cooked to perfection. The variety of salsas, including Fresh Tomato, Roasted Chili-Corn, Tomatillo-Green Chili, and Tomatillo-Red Chili, added a burst of flavors. Extra Fajita Veggies, Cheese, and Romaine Lettuce enhanced the bowl's texture. read more

Chipotle Mexican Grill - Fast Food Near Me - Morgan Hill, California

Sorry I had a great experience.. I was greeted right away I get double meat every time & my portions were awesome. George was not only my final staff guy to help but rang me up too. It's not hard to smile & be friendly I'm ticked off you can't tip on the card I feel like a bum but they have a great staff give them a try or another look.. read more

If I could put zero stars I would. I eat at many chipotle around the Bay Area this is hands down the worst food I've had at any of them. Rice was nearly uncooked hard like I was eating rice out of a rice bag, steak tasted like water downed. Took two bites of my burrito and threw it right in the trash. Don't waste your money here on nasty food read more

Usually Chipotle's are a huge hit or miss, the past two visits I had at this location were promising. I don't feel as ripped off as I used to, I feel the value is much better than it was before. Hopefully they stay consistent and continue to grow. Dining room and counters could use some clean up but I think with a little more teamwork from other areas of the line it can be achieved. read more

I placed a pickup order for this location through the Chipotle app and received the most embarrassing bowl of my life. I ordered a carnitas bowl with rice, beans, cheese, fajita veggies, fresh tomato salsa, roasted chili corn salsa, romaine lettuce, and sour cream. The order took a while to prep and I waited by the pickup counter until an employee who was working in the back came out and retrieved my order for me. I should've looked at the bowl then, but I didn't think in that moment that I would have gotten a bowl with just meat, rice, and a few of the fajita veggies thrown in there. Once I arrive home and examine the contents of my bowl, I tried to go through the app to complain about my order as it was missing 75% of the requested additions. All I got offered through their online customer service was a "free drink for my next visit". What a waste of money and time, I will not be eating at Chipotle again. They've all seem to have gone downhill in the recent years. This is nothing to say badly about the employees, but this company and business model is ripping people off like crazy. read more

Chipotle Mexican Grill - After following the link that the "customer service representative" provided below - all I received was this. - Fast Food Near Me - Morgan Hill, California

Food is always is par. Idk but I always feel ripped off when I leave. They are stingy and prices keep going up. read more

Chipotle Mexican Grill - $18 burrito??? Rip off artists F#cking price gougers. Try to skimp the meat every time too. Paid less @ diff location - Fast Food Near Me - Morgan Hill, California

The food here is alright, nothing special at this particular chipotle! They're always out of vinaigrette which is a must if you're having chipotle! Adds so much flavor and is amazing. Last 3 times I've gone they are always out so that sucks. The new Chicken Al Pastor is good! Definitely prefer it more than the steak now. The service here is good, not outstanding not great but it is good. Would I come here for lunch if I'm in the area and feeling Mexican food? Maybe. It's doesn't give that wow factor at this chipotle but at others it does. read more

Chipotle Mexican Grill - Chipotle bar - Fast Food Near Me - Morgan Hill, California

Great food but come on. Hire some people. Lunchtime and 1 girl is serving and cashiering. 12 people in line. 4 people left and went next door to another restaurant. Yes I'm aware of this states ridiculous $20 minimum wage that has decimated the fast food industry read more