Very dissatisfied with the customer service. I kindly asked an employee for a sauce and she looked right at me and ignored me. Various items at the drink area were out of stock. Store was messy and dirty. read more

We were going to Maine and wanted to grab some quick food. parked our car- and it was some theme-based Mcdonald's. the theme was skiing... they have made gondolas and chair lifts which take you to the top - so it was nice. food was as good as it can be in Mcdonald's. we used the restroom and it was good. A quick stop and we were on the road in no time. read more

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they forgot to give us half our food then gave us the wrong order after giving it to us. WOULD NOT RECOMMEND.

You know what you get when you go to a McDonald's, but the interior of the McDonald's in North Conway is unique with gondolas, a clean bathroom and friendly staff. read more

What a frustrating disappointment. This location is a place to avoid at all costs - it is the McDonald's that standards forgot. At least IN RESTAURANT. Past drive through orders at breakfast have been mostly without issue. But in-restaurant anytime after noon, yikes. Any emotion you read in my review is primarily because I'm mad at myself for giving this place a third try. I knew better from my first two debacles, and yet I did it again. I ordered a 1/4 meal on the app in the parking lot. The order took a shockingly long time to finally arrive, and while I was waiting, three previous customers approached the counter to share that their order was wrong. In my order I had paid 49¢ for extra pickles, and had no extra pickles - just the standard 2 slices. Had I not paid $0.49, I would have let it go. But because I was frustrated, and because I paid for pickles, I asked for extra pickles. That too was a wait. The burger was cold and the fries warm. Keep in mind, after both of my previous two experiences, I brought the issues to the staff with no real resolution. I even tried to email their "feedback email" that is posted everywhere in their restaurant. However, the email address is invalid and my email was returned to me. If you order at the drive through, you are greeted by a friendly voice welcoming you and asking if you're using your mobile app. Don't be fooled like I was a few times. That's just a recording. Don't waste your time speaking your order because it will go nowhere. I recommended the staff tell someone how counter productive that is as I'm sure others think they are being asked a question. Well, you are asked. But the staff said they were told they can't change it. During this most recent visit while order after order was wrong, I saw someone who looked like the manager (if the uniform and relative age was any indication) simply walking around the kitchen on her cell phone. I commented to the staff and tried emailing them with comments, but nothing has worked. Maybe the owner will see this review, I have no idea. But every time there has been like an alternate universe of disappointment. read more

I'm a frequent eater here, safe to say these past two months, I've ordered the EXACT same thing everytime I go, yet, I get a different bag of food every time I leave the window... hoping to get 2 McDoubles and a six piece, but only received 2 single cheeseburgers and no nuggets, and yet I was charged for what I thought was getting. Sad to see how a place that used to be reliable, seem to have a hard time getting it right again... read more

Place looks like an iconic old-styled mcdonalds. It has a ski resort kind of dining on the other half and on the other an old fashioned seating. The playplace is closed without any notice on when it is opening. Parking space is alot. Has a high chair. Bathroom needs cleaning maintenance and floor. They need more staff or more proactive staffs. read more

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Everything was great, the fries were superb and the burger was just right. My family and I really couldn't have asked for anything better than this meal. read more

False advertising. They do not carry the Mincraft movie meal despite advertising it all over the restaurant

I absolutely love it here, great fast food place, love the drinks, and all of the staff, they always have great food and great service, and I love the Ambiance of McDonald's, I've been coming here for years and still love this place! Thank you North Conway McDonald's read more

We waited 15 minutes at the spot where we ordered food In the drive thru waiting to order. This has turned from fast food to slow food

The play space is gone. :( Location has been redone so it looks modern, but it is very loud/echoey. The bathroom hand dryers are deafening. Pluses: The three old ski lift table/seats in middle are nice. Free WiFi. Soda station. read more

This was one of the worst fast food experience ive ever had!! I wouldn't eat here again even if someone payed me. As soon as I walked in I was punched in the face with a horrible smell that sent like dirty feet and cat piss. My food for two people took about 30 mins to get and the large fries were not even half full! My friend also waited about 40 minutes for their food and things were missing! Food was soggy and cold. Employees were swearing and complaining to each other in the back very openly. I do not recommend wasting your hard earned money on this trashy of food and experience!!! read more

Very unprofessional! Lady in a blue shirt behind the counter was swearing up a storm! The man that took our order was extremely dirty and very rude. The restaurant was very dirty, bathrooms were very disgusting. As I said the lady (blue shirt) was swearing, people out back were screaming and carrying on about people in the drive through. Big mistake having lunch here! Don't waste your money or time!!! read more

McDonald's - This is the lady that was swearing. - Fast Food Near Me - North Conway, New Hampshire

Drive thru today as very busy and was on the move, the fries were cold and heavily salted, unable to eat. Reached for a napkin and did not find any. 2 very simple tasks but must be hard to fulfill. Drinks filled with excessive ice so you actually got very little to drink. Saw the crispy chicken in the menu board and thought that looked good, but only to find it soggy and not crispy at all. The only good side, the sandwich was hot. read more

This McDonalds is the worst one I have ever been too. I waited for 15 minutes for my order and when I inquired about the status of my order the manager told me that they had the order but didn't make it yet. I asked for a refund and she screwed that up too. I have to call my bank now to dispute the charge. Whoever the manager was there on the morning of 10/12/24 should be fired for incompetence. I watched several people get refunds as I waited. Annoying experience read more

my nuggets were dark brown and hard as a rock i want in to get a refund and i understood why. the place was filthy food on the floor machines dirty worker looked strung out and white trash Nuggets NuggetsCrispy Chicken Double Big Mac read more

McDonald's - fries r uncooked and half unfill. - Fast Food Near Me - North Conway, New Hampshire

Horrible fast food restaurant. This place takes place #2 for worst customer experience. My cousin ordered 69 sauces and they only gave him 8. He's pretty obese and they pretty much fat shamed him by not giving the correct amount of sauces. Brother needs his sauces with the amount of food he ordered. read more

We got quarter pounders with cheese here and I think it was the best one I had ever had anywhere. We also got a large fries good but not hot. The service was good and fast and the staff friendly. read more

Used the app. Got 2d Big Mac for 50 cents. It was fast. Burger was really good. Always use app and drive through. Located nearby outlets read more

Burger was in the bag sideways so all the grease dripped through onto my new pants Probably the worst fast food I have had I. A long time. Cold fries, super salty burger inedible. Grouchy team member delivered to our car as drive through couldn't have our cold food ready in time to go through the windows. read more

McDonald's - Ruined my new jeans. - Fast Food Near Me - North Conway, New Hampshire

i would rate this place a 0 stars if i could!!! the second i walked in, a horrible smell was lurking around the place. smelled like cat pee. NO JOKE!!! every single table was filthy and not maintained well. i payed with a $50 bill and my order was $24.34 and the cashier gave me back 20.66. $5 SHORT! i do not recommend this place at all read more

It's like putting 8 quarters into a vending machine and hope you get the right candy bar. Not one person you can talk to or order from. All done by kiosk... total joke read more

The line was long and the restaurant was dirty the workers were disrespectful youngins and tried to steal my change he tried to take my twenty cents kids these days I only order a water root beer and a sprite but it took them 20 minutes to make would not recommend those kids get paid more money than me and they still can't serve me good food read more

They always forget something in my order. Every single time. Then I always get attitude when I ask for my missing item. The only reason I come here is my son likes the play area. Fyi, the Double Big Mac looks like it was shrunk to 1/2 its regular size. read more

And pricey. Mcdonald's double cheeseburger is $3.46. Burger King's is $2.16. It's not only less expensive but also better. Go to BK for your double cheeseburger and and even if you leave a $1 tip you'll get a better burger, make for a happy server, and still save 30 cents. Tough choce? read more

Forget the food - it's McDonalds and this isn't the 1950's-1980's and it isn't an international location that might do things the way we used to or offer something unusual on the menu. The food here is the same as the food at any other domestic McDonalds in the country. The sign out front promoted the opening of a new lobby, which apparently just opened yesterday. That said... Coolest McDonalds ever! The outside of the building was unique. Glass and artistic designs that made me stop and say "wow, that's unusual". When I entered the building my amazement continued - ski lift cars and aerial tram cars were some of the seating options inside. The deco was featured skiing, ice skating or ice dancing. The signs on the bathroom door even followed the motif. I was impressed - I have never seen a McDonalds with that layout and I thought they did well to incorporate the local culture of the skiing community. More McDonalds should take a page from this book and try to determine what makes their particular town or local community interesting and bring that into the restaurant. There are so many fast food burger joints and McDonald restaurants are closely associated with American road trips - what a better way to reflect the community than by showing it off in your local McDonalds? read more

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The North Conway McDonald's is a great place to go wether it be grabbing a bite after skiing or taking a break from shopping. The inside is nicely and uniquely decorated to fit a ski theme. You can actually eat inside gondola's! Fits the nearby area with all the skiing places. Food is usually delivered in a fast manner. I've only had a few mistakes with my food and they've quickly fixed it. read more

McDonald's - Double Hamburger and a Coke! - Fast Food Near Me - North Conway, New Hampshire

Love the building, both inside and out. It doesn't look like your typical mickey Ds. The ski lodge look on the interior w nothing like I've ever sen from any McDonalds I have ever been to before. The customer service here was top notch. on one of my visits, a manager was handing me my soda cup before I had finished placing my order. Of course the fact that we repeated the order to each other three times and they still got t wrong didn't sit well, especially since we had already left before realizing it. for the most part, the interior was quite clean except for the self service drink area. It looked like no one had checked on it for hours. With the huge size of the parking lot, the should probably do something with the drive thru as it seems to be backed up to the street quite often. read more

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i had ordered 2 Big Mac meals and one qaurter pounder meal add Mac sauce and I got charged 30 dollars, my son open the bag and found 3 quarter pounders 2 plain 1 with Mac sauce.Not what I paid for at all. read more

The most positive aspect of this venue is the play area for the children. By the way (not the fault of McDonald's), many of today's purported parents fail miserably to control their children. I am not complaining about McDonald's food because the consumer knows what he or she is getting well in advance. It is not a surprise. However, I will comment with respect to the speed of service which is lacking. There never seems to be enough staff at the counter taking orders. Then it seems that the wait time is quite long. However, McDonald's has an application that facilitates speed. Place your order through the app and park in a designated parking space. The food comes to you. I'm not lazy, but I am not a fan of lines. After all, this is "fast" food? read more

Had the McChicken. Tasted burnt, but I ate it anyways as I was starving. Next day woke up with severe food poisoning and had to go the ER. Turns out it was salmonella. Awful. read more

Went through the line for a Mobil order and received extremely rude service from employees. Didn't know you could be paid 14 an hour to be rude and unhelpful. Attitude was unreal. Will not return. read more

Best McDonald's experience I've had! And I love McDonald's. It was very busy, as it is Black Friday. But it was still very fast and efficient. The staff seemed to work great as a team and the food was fresh and good! Even the store manager was out helping - great teamwork, friendly staff, and quality food. Overall, great experience! read more

First, the service is really slow. I had to wait for more than 7 minutes for two happy meals and two cups of coffee. Then the sauce for the nuggets was missing. When I was standing at counter looking for the sauce, all staffs just ignored my presence either mind their own business. I had to call out for help for the sauce. Even as McDonald's is a fast food restaurant, this branch service level is surely below average. The staffs seems to minimize the their engagement with the customers. read more

Full disclosure... I don't like McDonalds anyway, but just want to report to anyone silly enough to look at McD reviews on Yelp that this is the slowest McDonalds in America. The food is surely the same gruel you would get elsewhere, but at this location you get to enjoy a particularly prolonged wait for your gruel. Update: still waiting in line. read more

This is a lovely building. The glass exterior is quite eye catching. I used the drive thru service last night. Unfortunately, the food was quite below par. I ordered the filet o fish and the breadcrumb coating tasted as if it had been overcooked or just left hanging around too long (probably the latter as it was around 10pm). The fries weren't edible either. It feels sad to report the failing on the food, which made this visit an anticlimax for me, as staff were so polite and the order was handled swiftly. read more

Stopped at the drive thru while passing through. While in line, this absolutely grubby woman gets out of a pickup truck. She's wearing regular street clothes. She walks by us and enters the rear of the restaurant. Minutes later, she's taking our payment at the window?!? No mask or gloves. No uniform. Things that make you go hmmmmm. Def not the way McDonalds wants to make a first impression! read more

This is a unique Micky D's. I like the inside how they have the ski lift theme. Nice that it is open 24 hours...we're guilty of the late nite nugget run :-p read more

SLOW.... If you want fast food, go to elsewhere. One of the slowest fast food joints I ever went to, took over 10 minutes for a couple of mcdoubles.....not even that busy. Sticking with BK when in the Conway area! read more