The actual location of this McDonald's is prime to the oak ridge town. McDonald's in general has allowed all of their menu items to become smaller than in the past. I do appreciate the customer service at this location though. read more

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Pathetic. I was planning a huge event, drove through for 2 sausage biscuits to eat on the road and when I opened them they were just crumbles! I mean you couldn't even call this a biscuit! It was pieced together. Just trash. If you are serving through the drive through you should know most people are eating on the road and this would have destroyed your clothes and your car. You should do better than that! read more

My mom and I ordered online and came to pick it up and got home and my sisters opened their French Fries and one of them found a dragon fly in her French fries. read more

McDonald's - French Fries - Coffee & Tea Near Me - Oak Ridge, North Carolina

I came here for a smoothie. Very refreshing. Bathrooms were clean. The cashier was confused, maybe she was new. It is located near other shops and service was quick. read more

The Oak Ridge McDonald's is always busy. People in. NW Guilford county love their fast food. Everyone is always very friendly. It's clean inside. The double drive through is constantly moving and you never have to wait long. Food is served hot. My only tip- double check your bag before leaving. Like any drive through- easy to miss things when it's so fast paced. read more

McDonald's - a hamburger and french fries - Coffee & Tea Near Me - Oak Ridge, North Carolina

I went to McDonald's and payed about $20 for me and my partners meal, which may I say is crazy for McDonald's, no longer fast food cheap. When I payed for my meal and received it, we asked for some sauce because it's never an issue when I do but this time was different, we got one but since we have two means with large fries we needed two but we were rudely served by a women who had no problem being nasty when we asked so kindly, saying to pay for a small sauce packet that didn't cost them anything to give us, I didn't enjoy my meal since I didn't have much sauce and wasn't gonna pay for something that should be free on a order that was $20, as a loyal customer who goes almost every week for the past 10 years I did not appreciate the service I got. read more

I'm a regular customer in the morning times I always go inside because the staff is just so friendly and love being able to come to my local McDonald's and know I'm lovin it best way to start my morning is with the OR McDonald's crew thank u pookies!!! read more

McDonalds chicken nuggets and strips are disgusting. The Oak Ridge McDonalds resets the bar to its lowest position. McDonalds corporate needs to audit this franchise location and shut it down or make immediate improvements. read more

Food was great loaded by burger up and gave us a bunch of sauces. Worker at the register was super nice!

I've been here many times and it's one of my favorite McDonald's. Usually the only issue we have is with the app and how it'll disappear before we can put the curbside number in. So we'll have to go in and let them know and they'll get a little irritated. Not their fault not ours. Tonight however, I could have had to go to the emergency room. I always order no onions due to an allergy. On the burger's wrapper, it clearly says "no onions". I go to take a bite and notice a little fleck of something on my cheese. Lo and behold, onions are all over the burger. I'm so glad I noticed and didn't take the bite. If something clearly says it shouldn't have something on it, it shouldn't have said thing on it. That it is so dangerous, what if I would have trusted what the wrapper said (like I usually do) and just took a bite? read more

This is the worst McDonald's I've ever been to. They are slow and always get the order wrong. If you go here, triple check your order and make sure your calendar is empty. read more

So me and my family went inside the establishment and we ordered mobile and we get our food fries were overly cooked due to nasty grease we asked the manager for fresh fries when we got the fries they were still overly cooked. The manger says the grease was changed 2 days ago . Also we didn't get clean lids and they were out of tea at the front out of large lids and we did not get any condiments we asked for. The manager was rude when we asked for what we needed. read more

McDonald's - Coffee & Tea Near Me - Oak Ridge, North Carolina

We were headed to the drive through, when an employee came out and walked in front of us, which was fine. But that gave us a really good view of her picking at her nose and then vigorously rubbing it, with both hands. It was just really gross because we felt like she'd probably been doing that her whole shift. We left and it will be a long time before we can un-see that. read more

I have been here many times, and I swear it's the best McDonald's. The workers are always really nice, the food is good, and the wait is always really short. This is a great location. read more

Where to begin, the number of times I've called to tell you the food was UNDERCOOKED , MOLDED, EXPIRED, and INCORRECT and have been HUNG UP ON, Is incredible. The staff are rarely friendly or accommodating. The quality of the food is trash. Dry, raw or molded. I'd recommend getting a tetanus shot before eating here. I will say inside is very clean. read more

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I have never once in my life had an issue like this one before and I understand the fact that having the right amount of faculty to work in the morning is an issue but it was ridiculous. I ask my coworker if she would like a coffee before work and I will go pick it up and be there "early" to work. I work in the shopping center right next to this McDonald's so I thought it wouldn't take me but maybe five or six minutes to get the breakfast and go but no it ended up being 35 minutes of a wait and not getting food. I pulled into the take out line there were three cars a lot ahead of me one person's order was being taken on the opposite take out line. Soon the car pulls up and all the cars pull Up with it nothing else happens for 15 minutes, I waited and people start pulling out of the lines. After 35 minutes of waiting in line I finally drove off and went to work. I ended up door dashing me and my manager's coffee to where we work at and it even came from the same McDonald's location and we got it within 15 minutes. It is safe to say to just order your food and not wait in line any more. Outrageous. read more

Ugh!! This McDonald's continues to disappoint. Their ice cream machine is frequently broken. With the backing of a McDonald's franchise it's hard to believe they do not have the funds to fix this consistent mechanical malfunction???!!!! It may be the fact they are 10 - 15 miles from the next nearest location so they can leave their patrons out on the cold. #oakridgemcdonaldslivingtgesubparlife read more

McDonald's - McDonald's ice cream - Coffee & Tea Near Me - Oak Ridge, North Carolina

My husband went through the McDonald's drive-through tonight where he asked a young boy who was working there if there was barbecue sauce in his bag the boy looked at him in his face and said there was well there was not and when my husband backed up back through the drive-through he was very rude started cussing towards my husband and eventually ended up throwing the barbecue sauce at him Will not be returning there very disrespectful I don't see how these people are employed there it is always something with them the young teens at night do not care about their job and Have really ruined that McDonald's read more

The professionalism is non existent. The workers are incompetent. The food is always cold. Someone needs to go in, Re staff the entire restaurant and train new employees to make this McDonald's worth ever visiting. I would add a photo of my receipt, but the drive thru worker crumbled it up into a ball after I said I wanted it. read more

My son and I stopped in the last weekend for lunch after going to the movies. It was fairly busy but the staff is incompetent and do not pay attention to detail. My son order a #2 - 2 Cheeseburgers and a chocolate shake. Guess what we got one cheeseburger and I had to make a fuss about it and one of the employees made a snotty remark that I had to order the meal to get the second cheeseburger. I replied that is not what your menu board says. The manager on duty came over and got me a second cheeseburger. This was my first time at this establishment and may be a long while before or if I ever go back there even though I live right down the street. First impressions are lasting ones and I am not impressed and this lack of attention to detail is another reason McDonald employees should not be making 15.00 an hour. read more

I can't believe I'm giving a McDonald's location more than 2 stars. But this one is usually pretty clean. The wifi works. There's a good variety of seating so you can be alone with your work if that's what you're there to do, or you can enjoy family seating. But the food is still low grade McDonald's food of dubious origin and with low nutritional value and poor freshness. Wendy's is right across the street and beats McDonald's by a good increment on food quality, yet for some reason we find ourselves at the golden arches. I strictly only eat here under duress, when I have to be somewhere in like 15 minutes and have no time to eat anywhere else. But I did want to at least give them props for making a little more effort with the restaurant space itself. The food is still crap. The staff is often ... less than engaged. The People of Wal-mart have to eat somewhere, though, right? read more

This is one of the coolest McDonald's I've seen. It has a nice open layout, very clean, and a nice variety of seating options. read more

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I've occasionally going to this MacDonald's for almost two-years now and what sets it apart for me is the Customer Service and the Cleanliness. It's nice to enter a fast food chain and be greeted with a smile and to see that everyone is smiling. Restrooms and are clean and they have someone who cleans up the trash in the parking lot left behind by pigs. There is a MacDonald's closer to me, but I won't go there. Employees are seemingly depressed and the place is a pigsty. Highly recommend going inside... read more

So, just got done eating here, typical Mickey D's cuisine! The issue was that I had to ask for a new drink cup!!! Girl at the check out is in charge of handing them out after she takes your money and basically touches everything on the counter and the cash register!! So this being said, you would think she would have been instructed to hold the cup on the outside near the bottom! But nooo she hands my husband a cup with her whole hand holding it by the top, then plucks one out for me with her fingers all down inside of it!!!! Yes, I did request another!!!!!! They looked at me like I had three heads!!! Well it is close to Halloween!!!! I won't be back!!!!! read more

First off this was the worst McDonald's I have ever been to. The waiter did not speak English. We had to tell her 4 times and she still did not get it right. read more

OK business. Great location and very nice inside. I have been there numerous times over the past years. Usually clean inside and staff is polite. My complaint is that 4 out of 10 times you will not get what you order through the drivethrough. It is like a gamble to see what your going to get. read more

Always clean and quiet! We rarely have to deal with a crazy line. Food is what you would excellent from McDonalds, so I am really just reviewing the location and friendly staff. Knocked one star because we have eaten here 4 times and they have yet to get my order right on the first try. The replacement food is always fast and fresh though. read more

Maybe it's because this McDonald's is in Oak Ridge, but it just feels different. No screaming kids everywhere, extremely clean, and the staff is professional. Food is well, fast food, but they were quick to correct my soggy fries, and I'm all about the customer service. Try the pumpkin shake in the fall...it's so yummy! read more

Now, I'll have you know, due to my sweet tea addiction, I have visited a LOT of McD's all across the country while traveling! I was passing through Oak Ridge yesterday...and...WOW! This McD's was quite modern...and clean, quite clean! The staff were friendly and the food was fast and prepared well. I'd say, this is probably the nicest McD's that I've ever visited! Good job McD's! read more

Spent almost $9 on fries for my kids only to get home 20 minutes away and realize they didn't give us the fries. (It happens, i get that). I called to get this situation resolved (being VERY nice) and this is the part that got me upset... one of the lady managers on duty who answered the phone was very rude and said she was busy and did not understand that i was not able to just drive back and get them wasting my gas and time. She then hung up on me, I called back 31 times only to get through on the 32nd time because the line was busy. Another manager answered, Keith, who was VERY kind and helpful, helped me resolve the situation. Thank you Keith! And to the rude, unhelpful, very inconsiderate lady who made someone else deal with the situation, you should probably learn better customer service skills considering you call yourself a manager and deal with customers everyday. All i wanted was a helpful solution and you refused to provide that and passed the problem to someone else. THANKS KEITH for providing great customer service and helping me! read more

I have never received an incorrect order at this McDonald's. It is always fast at 7:30 in the mornings!

Well, this marks the 3rd time in a row now that my breakfast order has been wrong. A few months ago, they were doing a good job and the breakfast biscuits were good. Now, the breakfast items are bad and I get incorrect items every time. Very unhappy and no plans to get breakfast there again. read more

I always seem to stop by here, and it's always fast, clean, and quiet. great place to eat.

Pretty poor service frequently out of things and you can almost never hear what the people at the drive-thru are saying because they won't purchase adequate headsets read more

Have never had a good visit here. Tonight my burger was raw in the middle--first time ever! Normally the biscuits are cold and the cheese is not melted. I try to steer clear from this particular Mcdonalds. read more

I have gone thru this drive-thru over 50 times, this will be my last. They get my order wrong or forget something 40% of the time. The last 4 times have been wrong. They have lost my business. Also they will give you bottom of the barrel fries, they will replace but who wants to go thru that, this has also happened 10+ times so all of this lack of service and poor quality cannot be attributed to one person, a bad day or a simple error as it is pervasive. read more