Pulled in on the way to Canada. All of the front employees stood facing the back kitchen, ignoring any customers who came in to place an order. Leaving us to order at a kiosk. I should have read my order more carefully before paying, I did not notice that somehow I ended up with two sausage & biscuit meals also, I did not tap on those. I did order three Egg Mc Muffin's, one without egg! This was the ticket stuck to one of the Egg McMuffin's, opened it - egg inside sandwich. I would have eaten the unordered but paid for sausage biscuit if I cared for a greasy sandwich. I don't frequent Micky D's often, usually when traveling ~ I have to say that this stupidity & the grossest bathrooms I've seen in a while, is the only reason I am reviewing. Stay away from Owega - get off at the next stop ‼ read more

McDonald's - Egg McMuffin - egg held - says it, but it was in there was left on the grass for the birds to feast on - Burgers Near Me - Owego, New York

This is the worst McD's I've ever been to. I don't blame the employees, there were only two employees for the morning rush. We waited 20 minutes for a simple order and when we went to use the men's room, there were flies flying around and the urinal and toilet were filthy. Even the kitchen area had so much debris all around. The franchise owner needs to figure something out here, because it is not working. read more

McDonald's - Filthy urinal - Burgers Near Me - Owego, New York

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Well, I tried it in a small town! McDonald's Owego, that is. Lol. As McDonalds go, this one is nice. There is a sitting sitting area and what looks like a fireplace. We're just rolling thru enroute to Ontario and were looking for a diner. With our stomachs thumping as hard as Dave Grohl on a drums set, we decided to stop here. It's early, and we just made the cutoff b4 breakfast ends. The staff is pleasant, the location is nice, and above all, it is clean. Our food came quickly (we were the only people inside atm), and we got PLASTIC STRAWS! YAY! (Sorry, paper straws suck at sucking!) It was overall a decent experience. I just hope things have improved behind the scenes since the previous guy's review. read more

McDonald's - After a loooooooooooonh drive, breakfast! - Burgers Near Me - Owego, New York

Absolutely terrible service, avoid at all possible cost! Very slow, inside smells like septic.

This has to be the worst McDonald's I have ever been to. Every time I go here my nuggets are burnt as well as my fries, or the fries are soggy and cold. I visited here the other day and bought a burger and the bun was hard. The place inside is disgusting, looks like it's never been cleaned. The service is alright depending on the day. But food wise it is terrible. I've heard stories of people getting food poisoning from here. read more

Waited 25 minutes just to get burnt fries, and no salt on them and where's my big Mac not impressed will not spend a penny here ever again

The lunch food sucks, They don't serve breakfast all day. They expect if you walk in to use a computer but don't give you an employee discount. Every single order is missing something, literally everytime. read more

This particular location moves at the speed of smell. The service sucks and the chick with all the metal in her face will kill your appetite anyway. Last time I was there at the drive thru spent $9.50 for a Big Mac and fries. After 15 minutes with no food I left. Understand that I love McDonald's just not this one. Avoid at all costs read more

We stopped in on Saturday,July 20th on way back from Syracuse some time around 8pm. This McDonald's is filthy! Garbage all over floor inside and drink counter. Garbage at entrance is overflowing as well as Garbage cans inside are overflowing. Tables are filthy. Employees were all behind counter talking and laughing with each other I stead of actually working or keeping place clean. Bathrooms are disgusting! Total health violations I'm sure! Another customer was also uncomfortable. Never again!!! read more

Usual McDonald's fare. Staff is very friendly, visited around the end of breakfast, food was hot. I ordered the hotcakes platter. The dining room was nice, it has a "cafe" area where two people had laptops and seemed quite comfortable. The only problem was in the men's room. It had only functional toilet(eternally occupied) and the urinal was overflowing...eww! read more

This place should be shut down. Between half hour wait to get food after paying, food is not cooked all the way. My QBC was raw! Management is a joke, they don't care about a thing that happens there. read more

McDonald's - a hot dog in a box - Burgers Near Me - Owego, New York

Extremely slow service ordered a mobile order waited 30 mins then went in side and had to wait another 10 mins for just nuggets and a fry please shut this place down if anything just completely horrible!! read more

Order at kiosk but they don't deliver food. Food was cold and employee has a bad attitude. A real shit hole

Slow service and often food is forgotten. Food is just like all other Mcdonald's, and the icecream machine is typically working here. Poorly staffed read more

McDonald's is McDonald's... You know what you are getting and sometimes you just need to get a big mac and fries. read more

The worst McDonalds around. I have given this place so many chances, but am disappointed 90% of the time. Breakfast bagel sandwiches are always hard as rocks stale and the service is always slow whether there are many customers or even just a few. If you're in a hurry, you may want to find another Fast food restaurant. read more

place is fuckin ass dont make the orders right take a year and a half to make it and they slop it all together like its fucking garbage very disappointed in mcdonalds now a days horrible read more

Disgustingly dirty! All I ordered was a double cheeseburger n waited about 10 minutes for it. Manager was very unprofessional n rude. People just standing around, like at least grab a broom n sweep a lil or wipe down machines n counters. Got time to lean u got time to clean. I did walk out n threw the burger in the trash. I just couldn't bring myself to eat it after seeing the conditions of the kitchen. I tried to say something to the manager but she just put my bag on the counter n walked away n when I said excuse me she looked at me n said there's your burger. Always a long wait whether in store or drive thru. Definitely not "fast" food. read more

Same bs as last time for a quick in and out. How about that speedy system from when they first opened. Fail

McDonald's. It's pretty weird getting off the highway, around a couple loops and bridge and then getting to this McD's. That being said, it was pretty efficient when we were there to grab some vanilla cones/sundaes, and not that dirty (compared to some I've seen), but definitely have seen McD's that were better maintained. read more

I don't know what the problem is with this McDonald's. I am never thanked for my order. The place can range from clean to pig sty, garbage overflowing and the litter outside was atrocious. read more

Incredibly rude drive thru worker. I said I didn't need a receipt and she literally threw my change at me. Amazing!

Very disappointed!! The girl who took our order couldn't understand what we wanted (value meal), so it cost us more than it should have. My Husband tried to explain it to her, but to no avail! Oh, and what we came in for was chicken tenders, but were told they don't have any. Then after nearly 20 minutes of waiting for our meal, he had to go to the counter to ask for it. Some lame excuse was given. When I got my fish sandwich, it had a 1/3 of a slice of cheese on it...funny, it use to come with a whole slice! Otherwise, the sandwich was hot & tasty. At least the young man who finally brought our food was polite and apologized. I have to say, it'll take some convincing to want to return to this location. read more

We heard "hello my I help you," so we gave our order. We heard the woman repeat our order back to us "one chocolate sundae and that will be $11." So we drove up to the cashier's window and my wife asked, "how can it be $11? I just ordered a sundae." The checker ignored her and kept taking orders. Finally, the woman took off her mic and very angrily said, I didn't take your order; I took the order of the car next to you. I said, "don't get angry with us, we could hear you and it sounded like you were taking our order; it's not our fault that your sound carrys over." Upon hearing this, the woman angrily said, "You can leave without your sundae!" and slammed the cashier window as hard as she could. It was 2:00 pm on Wed. afternoon 2/15/23. The woman was older, say 40+, had medium brown straight hair that was up, pale white skin and was heavy set. My wife, said I'm not tolerating this and the manager gave her a free chocolate sundae. I called to speak to the manager but she just rambled on about the confusion and did not apologize about her cashier's rudeness, anger issues, or violence behavior. This was at the McDonalds, in Owego, NY, on The Hickories Dr. read more

I would give lower if I can but can't. I've gave this store so many chances but every time I come here I am greeted with disrespectful employees who have no sense of costumer service. They don't seem to check food or realize that they look like scum bags by the way they act. The only good thing is that it open til midnight. read more

Slow. Wrong order. Have gone downhill. McDonald's should be ashamed to let people run franchise like this. They used to be good.

One of the worst McD I have been to. Poor service, attitude when they admittedly made a mistake. Flies all over the menu board and kitchen. Short my order and have some of the worst fries. On the road a lot and almost never write a bad review, but a terrible experience here. Even when the expectation is pretty low. If you have to have fast food, go someplace else. read more

Service was great, food was great! I would want to come here again! Just would like the fries a little more salted!

Slowest McDonalds EVER!!!! Went to the drive thru at 10 in the evening, waited at the window for 30 minutes!!!! After that, manager comes up to me and tells me one of the workers forgot to put the fries in the fryer....waited another 15 minutes after that. Waited 45 minutes for a smoothie, small fry, and a small Mc Flurry which melted btw. Manager did offer me free apple pies which I declined, probably been sitting there the whole day~ read more

Wow worst McDonald ever! I order an orange juice just now. Here in sit and wait because they just ran out. They had us pull forward to have it brought out. Let's see how long in sit here and wait for 1 large orange juice! Every time I stop here it's something different they are out of. Have now been sitting here for 3 minutes waiting. read more

Staff is 50/50 with quality service individuals. Typical young kids who want to play instead of work. Then you're shocked by some who are still young kids but truly have a passion for customer service. read more

I'm not only a regular customer, that favorites this restaurant, but an employee too. The team is full of great people, always willing to put in effort, no matter how rough their day has been. We work to the best of our abilities to keep both the staff and the guests happy, in a clean and friendly atmosphere. People often underestimate and/or underrate this particular restaurant without realizing how few staff members are typically present and don't take into account the two lanes for drive thru or the times they visit. This is one McDonald's that is rarely ever not busy, they do their best to give you quality food, in an open and welcoming location, and as soon as possible. read more

You weren't open even though it's supposed to be 24 hours and I wanted nuggs and a smoothie #pissed

Horrible. They never get my order right, whether it's missing fries, meals, sauce, drink, or even once I ordered a Mighty Kids Meal hamburger, and got two patties with ketchup smeared on it thrown into the bag. read more