Well, I decided to give this place a second chance, but I felt like I was in traffic after sitting in the drive-through not moving for 10 minutes so I just turned around and left these people that work here. Don't know how to run a McDonald's. read more

Food: Excellent Service: Excellent My family and I were coming back from our vacation trip, and we had to stop at this McDonald's for a quick bite to eat. My relatives's English isn't very good, but the cashier was extremely patient, friendly, and helpful. All the employees were very friendly, helpful, and courteous. Thank you for being a great team! You guys deserve a recognition. Stopped by on Saturday, August 7th, 2021, around 2 PM. read more

Stopped in after shopping with grandchildren 12 & 8 years old about 4:15 this afternoon 4/17/24.Was kind of slow workers seemed bored. I guess that's why we should have to listen to the F bombs behind the partition.Thank you management.BTW the food was ok. read more

They put ketchup in my child's nugget container. I get it- stuff happens. But today I found out they put MAYO in my friend's child's nugget box! Coincidence? I think not. During quarantine is NOT the time to be playing with people's food. Especially little children's meals. That is NOT ok. read more

This has to be one of the worse McDonald's I have ever been too. They seldom get the order right. If you use the app to order and pull into the parking spot and send the spot number you may wait 10-15 minutes to get your order if they even come out. Several times I had to walk in to get my order and still wait. When I got it it was still wrong. Your best bet is order through the app and do drive thru you had a higher chance to get most of the order but you will get it faster. Today we decided to try DoorDash from the same McDonald's true to their record half the order was missing. Thanks McDonald's for hold to the poor service and inconvenience to the customer. This is not acceptable service for the prices paid. I had a boss that would say if I pay for a gallon of milk I expect a full gallon of milk! I pay for a full meal I should get a full meal and not have to over see everything that is handed to me that is what your managers and and employees are paid to check for. McDonald's you need to visit this store and clean house. Maybe automation is what needs to happen let stop pay people the don't want to work!!! They are just thief taking money for unexceptionable work. 97% of the time when we have gone here the order is alway missing items or totally wrong. read more

I would rate this a BIG ZERO but that is not an option. The McDonald's in Oxford, MA is terrible. The Manager is even worse. She does not even do anything but sit in the office on her phone and is even rude to the employees and customers like she is better than everyone else. She should not be in management the way she speaks to them I believe her name was Joanne. The supervisor was not any better. The people running this McDonald's should be fired. I watched them both talk down to the employees like they were a piece of trash. The employees are usually kids just starting out in their first jobs and they are told they are worthless "REALLY" that's a great way to introduce them in to the work place. If you want respect you should show them respect. I will never go to this McDonald's ever again or advise anyone because management treats the employees like they are a piece of crap. read more

I've never had a problem with this McD's, the day Manager is very nice. Food has always been served hot, but than I get everything plain. Warm apple pies are delicious especially when you're really hungry. Getting in and out on Sutton Ave during high traffic times can tend to be a bit daring. read more

This McDonalds recently reopened after a complete overhaul. From the outside, it looks like any other fast food joint, only new. You walk inside and it certainly looks more impressive then most fast food joints. Someone decided on an upscale look. The dining area is cut off from the rest of the Restaurant by a opaque glass partition. The tables and chairs look like they belong in a casual sit down place. The staff was friendly. Now if they could only do something with the menu.... read more

McDonald's - a view of a restaurant from the dining room - Burgers Near Me - Oxford, Massachusetts

It's Terrible My Aunt And My Dog got food poisoning from McDonald's and just this location only. you should not go there if you want food because you will get food poisoning read more

The slowest service in the area... Food ill prepared ..messy... Cold... Driveup is always a shit show.. read more

We justo moved to auburn , between moving and remodeling , stopped here for a quick bite to eat ... service was great , workers so friendly ! Got say you don't see that much often anymore !! read more

Slow af and the double drive through sucks., if you're looking for a review of the food your sol, the food is McDonald's so you get what you pay for there. No big surprises...My biggest gripe is the slow service and that idiotic double drive through system. read more

0 star to this mcdonalds the customer service was horrible and almost had a fight with one of the drive through people.. I got a Mcflurry and they gave it to me half empty and i asked for it to be fixed and got an attitude and she snatched it out my hand, the manager atleast gave me my money back... Horrible experience and the fries were burnt. read more

Best MickyD's within miles. Great service. Hot food. Never disappointed here. Clean and fast.

This McDonald's has an amazing woman in n drivethru during mid day alot. But mornings are awfull. Rude. Short. And wrong orders.

The look is better, now that they remodeld. It is cleaner, but that's about it, They didn't improve the staff, which are usually chatting with each other instead of working, or just out and out rude. The menu certainly wans't updated. If I am going to poison my body with this stuff, I will go to a McDonalds that is alot more friendly. Even the managers are complacent and ambivalent - if you decide it's worth your time to complain. read more

I often eat at this location for lunch or even just ice cream. The inside is always very clean. There is a funny statement that goes around about McDonald's ice cream machine is "down", that has never happened here. Thankfully they have never had to deny me something off of their menu like other locations. The drive through is very speedy all times of the day. read more

I applied for an interview and was accepted I am 14 years old and this was the top job hiring at 14&15, I went in and waited 20 minutes then they told me I was too young to work there. I told my family and they all said they would never eat there again! read more

Painfully slow. If you're traveling on 395 and need McDonald's you're better off going to the one in Webster or the one in Auburn.

Terrible experience! If this newly remodeled McDonald's is the future, they'll be going down quickly. Where did the fast service go? Took 10 minutes to get 2 drinks at 4:00 pm on a Saturday. Couldn't get my large iced coffee and tea order right. 1 cash register, 5 people in line, no self-serve tea, no napkins. At least 5 people working and doing nothing but chatting amongst themselves. read more

I get my coffee here every morning and drive thru is always very nice. Coffee exactly the same. Recently I've been going after school lets out. And there is this Spanish man that seems to be one of the managers. He is the polite McDonald's person I know. Always happy and accurate. At least this 2 key employees keep me coming back. Thx read more

Sadly not a great experience. Here at 5:30 P. No soap in the ladies room, no napkins, and no sweet tea which we discovered when we went to fill our cup. Several people brought the meals back because they were wrong while we waited for ours. Hopefully they are just having a bad night. Won't come back though read more

the new look is great, they have 2 drive thru and they could never keep up with one. They are the slowest fast food place ever. When you go there wether you go in or drive thru you are there for at least 15 mins. yes the upgrade is great they should now upgrade the service!!!!!!!!! read more

Check your order before you leave the drive-thru! They left out a breakfast sandwich; and then, when I went back in to inform them, they quickly put together one, so I could be on my way. Nice; except for the fact: It was not what I had ordered and paid for. My mistake for not checking. Oh well, I'll be wise to take my wife's advice: "check your order before you drive away"! read more

Omg, I just had a sausage, egg mc muffin and the new buttermilk chicken sandwich for lunch today. Went thru the drive thru, got my order and omg was that great!!!!! Thank you for such a great meal McDonald's in Oxford, MA!!!!!!!! Never thought fast food could be this good!!!!!! read more

The McDonald's in Oxford was recently rebuilt and reopened with much fanfare. After all the hoopla the sad fact is that this McDonald's is much worse than the old one. The service is extremely slow and the food is either cold or old or both. There are at least four registers and usually only one is open. read more

For the second time this week I have sat in the drive through for over 8 minutes waiting for my breakfast. The first time was actually over 10 minutes at 7:15am because they had no one's orders ready when they got to the window. I understand I have worked fast food they may try to make it to order in the morning to save on waste and costs but that long for fast food is rediculous. This morning I was the only one in the drive through for the first 3 minutes then the cars started to line up behind me. After sitting there at the wondow for over 3 minutes they finally inform me that they don't have the food I ordered in the store but they can make me kinda of the same thing but it's not and it would be right out...then sat there another 3 minutes waiting for the food. The signs at the drive through are not turned properly either so it shows that they only serve 9 meals for breakfast and thats it the rest is lunch or dinner. The staff definitely needs to be PROPERLY retrained and be aware of there wait times that doesn't look good. Well back to me after I got my my food and got back on the road to hopefully not be late for work now to open my food and it is not assembled correctly so once opened it went all over the floor ( just fell right apart) and no breakfast for me...but the birds at my work parking lot thank you! read more