For starters I haven't been to McDonald's in Europe. I heard so much about their coffee so I wanted to try it. To say this one franchise is completely disorganized is an understatement. I was waiting for over 10 minutes along with about 10 other people who were complaining that they were waiting too long for their food. When I commented, I only wanted coffee. The woman made me pay and then I was still waiting. I took a picture of the disorganization, and the manager became very upset. He got very aggressive came up to me was standing literally an inch away from me shoved his phone in my face and said how would I like it if I took a picture of him. He then went back, chatting with a bunch of coworkers instead of getting the customers food. And then he refunded me, said he refused to serve me. Never in my life if I experienced such unprofessionalism and bullying behavior. read more

McDonald's - Fast Food Near Me - Philadelphia, Pennsylvania

Stopped by on a lark. Thought we'd get a Big Mac for some unhealthy nostalgia, when you walk in there is a sign that says it's a locally on small business, so it makes it a bit sad how RIDICULOUS the place is. I stood at the counter, waiting to order a scowling very very sad woman walk back-and-forth never looked up at anybody. Ended up just leaving and getting something from a food truck. I hope the business owner see something so they can at least try to not fail. You can see the reviews of this place. read more

The food and service is completely unpredictable. I have ordered here for many times and every once in a while I get a notification and not fill my order. I think this place is run by really schmucks and I think that people working there are just really lazy and don't really give a fudge. I have ordered from other McDonald's restaurants in my neighborhood. I've never had this problem. This place should not be used or liked as much as I've had done this in the past and just tired than nonsense. I through this evening and they're like oh no we don't have this item. I've chipped well and I ordered it often. I just don't understand the process of this one delinquent type of McDonald's just don't do it. read more

Never eat from nasty McDonald's on 24th in Oregon Avenue. The bread was hard the cheese was hard it was disgusting double burger never eat from their service was horrible. read more

McDonald's - This looks like they got it down to the trash. I would never serve Anival your heart rule with cheese crust it like that. - Fast Food Near Me - Philadelphia, Pennsylvania

Service was trash. I ordered large fries with no salt and just because I ordered from curbside nobody wanted to come out and give me my order. They just sat in the building and let my order expire. I had to order a second set of fries just to talk to someone in the window and tell them I'm missing an order. When I finally got it, my order was wrong. I said no salt on both of them read more

McDonald's - Took me 20+ minutes to wait for large fries to be done. - Fast Food Near Me - Philadelphia, Pennsylvania

One is a high rating. The interior is dirty. Tables are stained and trash on floor. No napkins or ketchup. Have to go to counter and ask. Employees are unhappy, upset if you ask them a question. Tell you to go use the kiosk to order. Then stand by the register and watch you. No senior coffee on their app or at there kiosk. The food tasted like every other McDonald's. Very poorly run. I definitely do not recommend this place!! The interior if dirty. Get it to go ! read more

Food is okay, service is slow. Im trying to see what happy meal they have as my daughter is trying to collect all the toys, but they won't tell me what toy they have. They also charge for refills. Just go across the street to Burger King for a better service. The floor is dirty, the tables are dirty. read more

It's MacDonald's! I had a craving for comfort food & I am without a car right now. I ordered through Uber Eats. Got exactly what I expected. Big Mac goodness & fries that I already knew I would have to reheat.,it's delivery after all. Would I do it again? YES! read more

this place is dirty, flies in the toilet, burger and buns on the kitchen floor, dirty food read more

McDonald's - hair in fry - Fast Food Near Me - Philadelphia, Pennsylvania

Ordered a McMuffin it was bad quality unappealing cold and over priced for the two little ass strips of bacon service was slow and the place was very dirty looks like they haven't mopped in weeks read more

Never make an order on the app and go for pick up in that store. I made an order last month , and when my kids went tobpick it up, they didn't find the order and the payment went through, but no order in their system . what is that means? l don't know My kids were disappointed and left store without any food that I already purchased from the app. I complained by phone and online, but nothing until now. it has been almost a month. read more

this was the worst mc donald's i've ever been to. i waited in drive through just for drive through to be closed, they only took mobile orders, then had to wait another 30 plus minutes in line after mobile ordering, i looked in the window and the worker was doing jackshit, when he eventually came out he was high as hell and had the order of the person in front of us who had left because of how long it was taking. we told him our order without him even asking and then he goes back for another around 10 minutes where i can only assume he was eating the food of the person in front of us, then proceeded to come back out and ask our order finally even though we already told him it, then finally got my food after like 45 minutes. it's a fucking mc donald's it should not take that long read more

Simply the worst. My girlfriend wanted to stop after an event in south Philadelphia. Her order was very wrong and the French fries were cold and downright inedible! read more

I go here all the time and something is always messed up but it's never that serious. Today as of March 2nd,2024 I ordered and my food not only was wrong but it took 20 mins of me standing there for someone to even take my payment and the 3 main employees in the front were rude and nasty. I get that cleanliness is important but that's the only positive thing this fast specific location has, while they lack the hospitality and manners they should be giving. Everytime I come in they seem pushy but I usually understand because it can sometimes be overwhelming but I feel like they need to slow down a little and pay attention to what there doing. read more

McDonald's - My burger bun was upside down - Fast Food Near Me - Philadelphia, Pennsylvania

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Listen. Mcdonalds is Mcdonalds. But the Mcdonalds at 24th and Oregon CARES I will die on this hill. If I order 2x ranch sauce, 2x honey mustard, and 2x sweet & sour, you better believe I am getting at least 1x of each. THEY EVEN TAKE THE MAYO OFF MY MCCHICKEN WHEN I REQUEST IT. Greys ferry can't remember an order for their life- I go out of my way to get delivery from the 24th and Oregon location. read more

This is what's being served at this McDonalds... this pic is from an hour ago! Please be more respectful of what is being served to your customer. Breakfast mold sandwich" read more

McDonald's - Breakfast mold sandwich - Fast Food Near Me - Philadelphia, Pennsylvania

Food was hot and tasted well. But they didn't take the time to give a proper portion of French fries. After spending $24 both boxes combined equaled one French fry read more

McDonald's - 2 Meal deals and an extra 10 piece nuggets. - Fast Food Near Me - Philadelphia, Pennsylvania

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I wish I could give 0 stars. This location is open 24 hours, but they do not accept any drive thru orders past 10pm... They only accept uber eats, doordash and grubhub. I ordered ahead on the mobile app, I got literally 1 single sweet tea. I drove all the way there just for them to tell me they are closed and cannot fulfill my order. I am not sure what they are being paid to do, as they just sit there telling people they are closed. They are being paid to tell people they are closed. read more

Worst McDonald's in Philly. Wouldn't not take order at counter. Terrible works who are no help

McDonalds now all charge for tap water. OK fine, so my credit card purchase was attempted for a $1.57 courtesy cup. The cashier said "cashless device , cashless device " Right. It's card. So is that ok? " Da machine says you cashless dat mean you ain't got no money in yo account! Sorry! Next!" No, a cashless device is a credit or debit card. I just used this card to buy the sandwich here. Can you just give me a cup for tap water. I'm choking my throat is dry. Tap water is no longer free in America - customers are now perceived as a "nuisance" - interrupting their coversatuons, just enemies at a register forcing them to "do something". It 's not a good look at all, not for McDonalds or any other business. It's sad when this is what we have at the front lines of customer service. I would prefer kiosks. Still keeping some stars up there for their cleaning staff- always awesome, hard-working people that have to put up with a heck of a lot more cleaning than any other restaurant where normal people use the trashcans provided as intended. Maybe these people's parents never told them to throw their trash out growing up, or that it was ok to litter on the ground- let someone else clean it up. The best response to this date though is still the Center City Wendy's lady's two-word reply when I asked if it ever got on her nerves- " Job Security". read more

McDonald's - Bacon Smokehouse Burger. Puts all other food here to shame! Attitude-Free kiosks now available to order from. 1800 photos! - Fast Food Near Me - Philadelphia, Pennsylvania

They have horrible customer services.We tried ordering but they ignored us. After like 10 minutes of waiting she said if we want we can leave when we went to go check she was on the phone and ignoring us read more

I wish i can give them -5 . This place has the worst customer's service, i just placed an order for curbside pick up. Then after i got home really my sandwich was missing, so I called them. They make fun of me because i make a phone call just for a sandwich? Yes, so what? I have to get whatever i pay for, and i bet if that happens to anyone in here. They'll do the same thing. She told me to bring the receipt back to get the sandwich, after im home?? I asked her to look at my order number then refund the money back for that but she sounds angry and told me to come back for that. That's bullshit!! read more

Horrendous Service I was waiting outside around opening time for for a dine in only to have the employees say that they arent open. Needless to say, I was very frustrated and got back to the car to do the drive through. There were no cars at all and it took at least a minute of me yelling into the speaker box to see if anyone was there. Next step is paying - you would think that this step would be the quickest, but I had the same issue. I stopped by the window with no acknowlegement, so I figured that they wanted me to goto the next window. Drove forward a few feet to have someone yell at me to pay.... which is what I was trying to do. I guess it is what it is and I shouldn't expect much. read more

Busy place but always get what you want Just wait little then they called your number to pick up food great spot they owner always upgrade their place every time I went there the place always change which we like it. Good Big Mac and fries read more

this store is annyoing i waited for 40 mins, i never gotten my food, and i asked for it they said they were going to make it but they never did. i can't even refund it. dumbass store and retarted people read more

Listen I don't eat much mccc eeee D's but when I do I find I have to travel to the suburbs for good. This one on Oregon in south Philly is good 24/7 they take pride. Best one in Philly. read more

mobile orders constantly come half prepared and missing items despite paying full price...on this occasion triple cheeseburger came with 2 patties and out of two Ordered, only one arrived...McCrispy ordered with additional ingredients came plain...meat was dry...the only thing worth buying was the soda and fries...we've had this happen numerous times and will not be ordering again... read more

So friendly to me and my kids. Woman in the first drive through window on Sunday morning was amazing!

the managers at late night are completely disrespectful place smells like gas and they hire people who dont know how to take a bath and got my order wrong multple times the place is completely under code i was sick form the food there multple times needs to be shut down because managers dont know how to run things properly under food code read more

We went here around 830 and they weren't accepting card payments and ran out of Big Mac buns. How does a McDonald's only accept cash AND run out of buns?! read more

avoid this place, even if it is the only place open. bathrooms don't work, service is terrible, food Is terrible and the seating is LITERALLY cardboard looking chairs. just don't go. read more

i dont give this place stars i dropped my food and they wont replace it and they just laughed read more

McDonald's - dropped food - Fast Food Near Me - Philadelphia, Pennsylvania

The franchise owner of this location should be ashamed and embarrassed. Clearly they are not though because the complaints are endless and there has been no changes made. New management from the store manager to the shift supervisors are needed at this place immediately! Your employees are inclined to act just as disrespectful as you and needs to be stopped immediately. Watched a guy get the wrong order and then they blamed him and yelled at him! Then yelled at another customer who said they owed the man an apology. Doesn't matter if you are a CEO of a Fortune 500 company or part time night worker at Mcdonalds, show respect to your customer or the person who gets your check paid. Don't like you job and don't want to be there? Find another job! Disrespecting customers and your employees is disgusting. read more

Every time I visit McDonald's, I order a black coffee- each time I reiterate "black coffee", "BLACK" coffee- and about half of the time the drink I receive is lousy with cream, and sometimes even sugar. Once, I visited this location with a friend and explained this frequent occurrence to him, to which he responded "I think 'black' means that you want cream, just not sugar." I parked my car, walked to the side opposite, and with a fury that could have shred the steel chassis of my 2001 Nissan Altima easily as though it were his liberal arts degree, I pulled open the passenger-side door. I dragged my friend to the asphalt, his body falling limply and coiling swiftly like a stunned shellfish at the mercy of the hot blacktop, and I beat him to death in front of women and their children, beside the glut of cars on Oregon avenue, packed bumper-to-bumper and door-to-door, idling patiently at the behest of the impatient motorists. It's the food service equivalent of "for all intensive purposes", "dually noted", or "should of" (answer key: "intents and purposes", "duly", "should've"). Words, individually, have actual meaning. They aren't just a collection of sounds that you can rewind and play back. Words are more than just muscle memory; more than the shape of one's mouth. When I order my large coffee "black", I want a drink of the largest size and the deepest shade of brown. The Filet o' Fish was cooked to perfection. read more

Currently waiting in the drive-through line for over 20 minutes now very unsanitary. men working in front does not have gloves on employees are eating right in front of the window, mask down also. read more

I ordered a double burger and they gave me a single. Staff are always rude and dont even acknowledge your presence. If I say thank you , your welcome should be followed as you are representing a business and should have common courtesy. They all look annoyed to be there. I'm sure there are 1 or 2 good employees but majority are RUDE AS HELL. read more

Compared to ......98% of all other McDonald they deserve a higher rating. Not perfect because the staff are different when morning comes vs night crew. Morning crew....... breakfast? You are better off eating inside. There's always a problem with something. (Depends on the individual that you have to deal with). Night time gets a bit crazy, the Uber crew comes to join them. Majority of the time it's lack of staff, but at least this one bust their arsssse to try to get it done fast as they can. McDonald in general need to step up their game with who they hire, take names, take videos pictures even, "get rid of them".‍ better staffing means better business. read more

I just was at the drive-thru and there was a man yelling at one of the workers and I think that's very inappropriate cuz he was cursing him out while we were sitting at the drive-thru when we were listening to him. He told whoever he was talking to that he can f---ing leave right now. I don't know his name he didn't even look like a manager. I work with the public everyday and I don't even talk to nobody like that and I think it's very disrespectful on how he talk to that person and all the cursing that he was doing. The girls at the window was very nice. And had a few other nice choice words to say. read more

The people here are decent people for a McDonalds. McDonalds used to say "We love to see you smile". Well I think the girl who took my order kinda half smiled when I approached the counter to order my pancakes and black coffee. You can't go wrong with Mickey Ds black coffee. Not much makes me happy anymore but I can always depend on the blackness of that coffee. The pancakes are another story. SOLID. That's how I describe the pancakes. I eat them with butter and syrup like an American should eat a pancake and I sip my black coffee and I watch the world go by. I'm lovin it. read more

I want to thank the staff at this location for fulfilling the Thank You meal to my nurse wife. They were very kind and expressed generous appreciation to her- we were not expecting such a great experience. Additionally, the staff from the pay counter to the food counter were being extra careful in handling the money/food and taking the precautions needed to keep us and themselves safe. Thanks again! read more