I went in to this establishment called McDonald's. They didn't hire a desk man so there was no one taking orders and I needed my pick up order and they couldn't be bothered to bring it to the front for me. read more

The food is cold and disgusting I got charged for my whole $22 meal and when I got back to work I noticed I'm missing almost half my meal I work across the country and have been to McDonald's in every state and most cities I do not suggest or will ever !!!!! Recommend this place to absolutely nobody ever !!!!! read more

Very slow to open doors they do not open up at 5:00 a.m. like it says on Google also on Google it says they open their doors at 6:00 a.m. however on the McDonald's app at 5:15 a.m. it said they were open in the inside read more

I ordered a spicy snack wrap, and a large water. The water here is free, and the snack wrap was ready in about a minute.

This restaurant has about the most incompetent staff. After ordering can't figure out what I ordered. So they just claimed they didn't have what I ordered. All this after waiting in the drive up lane for 30-45 min. I'd avoid this restaurant. This isn't the only time I've had a horrible service at this location. read more

The manager is awesome let me tell you at this location. She has very great customer service plus the food is great quality and I ran into some issues with drive through they weren't taking any because some incident arose but other than that everything is great read more

Very Rudd and inconsiderate reps. I asked a simple ? How to get the balance on my McDonald's card. The rude kid said I don't know how but instead of asking his other worker who was about 5 feet away. He just continued to play dumb. I just left there are many other options available for us, guess you don't want my money of do you just hire stippled people. read more

Had a horrible experience at the McDonald's on 350 Hwy in Raytown. Ordered from the app thinking it would be quicker. Boy was I wrong, not only did they charge my debit card for the total amount and tell me they never received my payment, they took a second payment out for the same amount and one more payment for a different amount. I talked to the manager who was literally yelling at me claiming it wasn't their restaurant that took out the charges. And he ended up calling the police on me. I had to call corporate McDonald's and my bank to have all three transactions credited back to my account. read more

Got off work and went here but they said they weren't taking any orders cuz they were switching to breakfast , like that makes any sense , like it's 4am , this place is dead and y'all are behind schedule ??? Fuck are y'all doing read more

Welcome to the Grand Re-opening of one of my favorite McDonald's in the city. This McDonald's was one of the first in the country to have the cool play area with the slide. They've since removed their play area, but I used to love that place. It is a bit further from other McDonald's around my neighborhood, so I don't always visit it. We went to this McDonald's today due to their grand reopening specials, that also go on throughout December. From $1.00 Quarter-pounders to $1.00 Big Macs, specials are available. For some reason, (I think it's the cost), we are a McDonald's family, and are suckers for $1.00 Quarter Pounders. As for service, I think they were training tonight. They had the plain Quarter Pounders and plain Big Mac done before the regular Big Macs. We had to wait for the regular Big Macs, and then the fries. The food wasn't kept under a warmer. I didn't say anything this time, cause I gave them a break. Normally I'd say something. They were busy. The food was luke warm, but, it had quite a drive home. The inside of this McDonald's is sparkling clean, but does lack lot's of seating, considering they removed the playground, and replaced it with seats. There is a small area near the back of the store for parties. The drive through stays open 24 hours. A pretty good McDonalds, I'm a fan. read more

McDonald's - Fast Food Near Me - Raytown, Missouri

I went to McDonald's to get lunch. I got nothing I asked for except a coke. I will never go to that location again. They ruin your lunch and get an attitude because they ruined your order. Service is getting sadder by the day. read more

I hate getting home and not being able to eat my FOOD! The burger wasn't done at all! read more

McDonald's - Quarter Pounder with Cheese Deluxe - Fast Food Near Me - Raytown, Missouri

BEST MCDONALDS EVER! Not only the food, but the workers are amazing. My car engine stopped in the middle of the line and everyone was so sweet and helped me fix my car. Arrec and the others in the drive thru line we're so helpful and honestly they didn't have to. They Wanted too and I respect them so much. Ive never felt more love out of a place. Thank you to everyone here. read more

Okay to start it off the service took forever and I waited there for forty seven, minutes just to get my food and the manger had to scream at her employees and it took so long for other people's orders.Why I gave it a three star rating, is because the chicken nuggets were nice and warm the burger was good but I don't know if the cheese is real or not the cookies are nice,warm and, soft. read more

I wish so bad this McDonald's was good but I always seem to have a bad experience. They are either out of what I try to order and they are always rude. I go today and find this in my burger. read more

McDonald's - a person holding a sandwich in their hand - Fast Food Near Me - Raytown, Missouri

I ordered a Big Mac box and 2 apple pies what I received included 2X Big Mac and the chicken nuggets. I did not get my 2x fries or my apple pies called 5x no answer and food was gross read more

My fiancè goes up through the drive thru and the guy miss counts his change. My finance tries to correct him but the worker just got an attitude back. Then he pulls up to the next window and asks for a manager. They ask him to pull forward and told him that they are going to count the drawer, and if its not over 5$ then he's going to jail for attempted robbery. That's a little bit over dramatic. It's just 5$. But after everything, they realized their mistake and gave back the 5$. That was a huge waste of time. Then when he gets home. There's a whole bunch of food missing. This is just ridiculous . read more

Two visits over the weekend due to closeness of the hotel. First visit. Dine in *four stars. Dining area could use a wipe down between guests. Food took longer than expected but was fresh and very good. Drink counter needed a good wipe down also due to some spills Second visit drive thru. *two stars. Two kids meals and a small fry Received order, missing fry. Check kids meals and both are missing one of the three items. Trying to get the drive thru ladies attention Both times while she gabs to coworkers was ridiculous as she wasn't too worried about our order. Just hands out our food and closed the window. It's hit or miss here. read more

Just bad. Awful. Needs to be updated from the staff all the way to the decor. I don't know why I come to this one, Id rather drive further to get better service. The screen half works so you cant double check your order and most of the time you probably over pay! The attitudes on the teens that run this joint stink! I don't recommend this particular location to anyone at all. read more

Didn't get our order right!!! we asked for a egg mcmuffin deal and they didn't get it right and we asked her and she asked for us to pull up front and we waited almost half and hour for her to fix it. when taking our order and saying our order she said thank you twice after each second and i think she was high. we didn't have any salt on our fries, and we asked for two large waters and she gave us smalls. literally drove half an hour from the hospital and this is what we get.. read more

The line is almost always long and some of the workers are clearly treated poorly by their managers and whenever I get my food most of the time there is something missing read more

Horrible service, clerks knew nothing of the menu when asked questions about specific advertised items. Also stop serving lunch before the cut off. I worked a 13 hour day, and the only place available near my home was this McDonald's. But of course, they were out of every item I asked for and also, stopped serving lunch. Definitely will not be revisiting. read more

They completely botched my order, nothing was close to fresh, customer service sucked and on top of that I was given a sliced open sauce packet for my nuggets. Disappointed to say the least. read more

I've been hearing a lot of negative reviews for this location so I decided to check it out myself (not to mention that pregnancy has had me craving fillet o fish). I went on a Friday afternoon about 5:45. The drive thru was relatively busy. I was in no rush and was using my app for the first time so I decided to walk in. I was greeted immediately by a young lady. She seemed to be new or training and had to ask the manager for help but it didn't hold her back from taking initiative, which I appreciate. There was a slight issue with getting the coupon in the app to scan. I've heard people complain about these issues since the app is relatively new. With a little help she got my order rang up correctly and my food was ready surprisingly fast. Good customer service is becoming less and less common so when I have a positive experience somewhere, I try to make a note of it! read more

Put a family order of 8 stuffed in one bag and the black female that handed me my food was racist and totally rude! Will never return to this location read more

I came to this McDonalds last night around 10:30 pm for a meal. I saw the lights were all on and the drive thru had an open lane with a few customers in line. I pull forward to place an order with no acknowledgement that it was clear to place an order. I wait patiently for around 5 minutes and ask for help. "Hello....". No response. I pull up to the next window to an employee just sitting in a chair browsing thru her phone. I wave to her to get her attention. She gives me a hand gesture from her chair as if asking what I wanted. I say "What's going on?" She flings her arms into the air and says were closed! I've never felt a need to write a review unfortunately after multiple issues with this particular location I feel inclined. I checked before writing this and find it's open 24/7 so am not sure why they were closed. Shut the drive thru down at least and don't ignore your guests who were probably waiting patiently to no avail. This location is consistently bad as far as quality and customer service goes with little to no care for their customers. If there was a poop emoji for something lower than 1 star I would have chosen that cause that what this place makes me think about. I will never be attempting to order some dinner here ever again. Good riddance! read more

I don't usually prefer McDonald's for fast food but this drive thru is unreal fast & they've never messed up my order. 10/10 anytime of the day. read more

Every time I come here the order wrong, customer service sucks, the food is cold, or the wait is long! Yesterday it was all four. I have to stop coming here! Actually I hadn't been here in a while and decided to give them another shot and was quickly reminded why I stopped coming to this location. Normally I don't like when managers talk crazy to their employees but yesterday I understood. I knew I should have turned around when the cashier didn't greet me or asked if she could help me. She just stood there. So I greeted her and asked her how she was doing. No response took her seven minutes to enter everything in the register. I repeated myself several times and slowly and she still didn't get in right. Had to place a second order because she didn't add it to the first even after she asked me about the meal. The first order came back finally and it wasn't even half the order and half of what they did give me was wrong. When the second order finally came which was a value meal I asked for my cup. The manager gave me a cup. The cashier stated with a nasty attitude the she give me my cup and pointed to a kids size cup on the counter. No not for a quarter pounder meal I don't think so. This chick almost got some words. I've was more than nice. More than patient (after I was there almost 45 minutes) you jacked up my order but want to be rude? This is the short version of my experience there. read more

Horrible at 20 minutes wait this ceases to be fast food. Probably just as well because people who had their orders lined up to take them back. read more

I ordered a double quarter pounder with cheese in the drive through and started for home. Upon opening the double quarter box, I found a single quarter pounder within. I wasn't happy but figured mistakes happen. But what really grinds my gears is that I filed a complaint and no one ever followed up with me. At least own your mistakes and try to satisfy the customer. I will not patronize this establishment until paid adequate recompense. read more

Waited 10 min at spot 1... had to go in and get the coffee they said they had to brew. 8 employees just looked at me when I said you forgot to bring out the coffee...asked for manager and he finally came to the counter. Not very good customer service. Should have given our money back. read more

Food was fast lobby was clean staff was nice food taste good but think about it it's McDonald's it was hot the bathroom was nice and clean

Slowest service waited 15 minutes just for one carmel frape and no one else was even in line then after that they had to refill the ice and the carmel. @raytown Missouri read more

3 different occasions in the past 3 months we've gotten rude attitude and each time ordering the sweet BBQ bacon signature burger ordered 1without onions at all and on the screen it was correct but when received it with regular onions and grilled onions on it .but the box grill slip said no onions .never had that issues at other McDonald's. read more

The McDonald's bosses and employees need to work better together. But the supervisor is good at listening to customer concerns. The food is pretty good. Sometimes the orders come out wrong, but that is the same at any fast food. Chris is a good manager on keeping the store going. read more

Exelent service! Clean store, friendly staff! I would highly recommend this location to anyone. Great specials too.

Very horrible service !! Worst experience ever they messed up my order twice and didn't even apologize and the worst part was that I had actually went home the first time! read more

Fairly courteous employees and fast service. Inconsistent food quality and terrible at understanding the word "plain." Typical McDonald's.