Went in for two iced coffees and when I got them they were super watered down. I had been waiting in line for about 30 minutes so I called to see if I could have them remade without getting back in line since the lobby is closed right now due to COVID-19 and the person on the phone was so rude and told me to get back in line. I was able to flag down a worker named roxie and she happily went and remade my drinks. She was so sweet and helpful. THANK YOU ROXIE read more

y'all aren't even ready. I ordered a plain mcchicken and a powerade thru mobile order and curbside pick up, i put in the parking #. I see this guy around 18, "Kameron" take my order to the wrong car. The girl takes the order back inside and I follow to make sure they don't give me the wrong order. There's like 3 customers waiting for their orders, looking frustrated. After 15 minutes I finally get Kamerons attention, and watch him try to hand me the sandwich that 1) was given to the wrong customer 2) was sitting there for 15 minutes. I ask him if i could get a new one, this man snatched it from me and ignores me. Alright, I wait for the replacement. There's about 2 customers in line to order, he ignores them for like 10 minutes, finally, he sighs and makes his way to the register. I hear as the customer makes a comment like "you good?" and he complains. I WATCHED this woman give him a $5 bill and change, and he hands her the receipt. She's like ???, and asks for her change. He says "you only gave me $2??? It was clearly one 5? He then says he has to count the register, she's asking why he's not paying attention. Y'all. THIS MAN STARTS SINGING. He's pointing her finger at her singing "I can't do this right nowwww" as he makes his way to the back. there's like 5 customers in complete shock nervous giggling thinking it's a joke. He goes to the back and brings her a $5 bill, hand it to her and sings "I'm so sorrryyyy" y'all. anyway, i waited 30 mins for a mcchicken and a powerade, i cancelled my order and left, and kameron didn't sing to me. The managers there completely ignored this man singing/mocking? read more

It's always a gamble ordering here. Seems like 50% of the time you actually get what you want and the other 50% you get whatever the employee feels like making at the time. Like just now I ordered a large sweet tea, a McChicken and a McDouble; what I got was an unsweet tea and two McDoubles. I don't know if they're just overworked or if half of the employees just don't care, but it never seems to be a good experience. Management needs to step up. read more

Really? 3 times in a row. Ordered sausage mcfuffins and what do i get? Burnt, hard bread. With no cheese, no egg inside. WOW. Seriously pathetic. Need to double check my food next time i come here. read more

The slowest fast food EVER!! At any time of the day or night you will wait at least 15 minutes

This is the SLOWEST and worst McDonalds I have ever been to. They had a staked sign falsely advertising 2 for $3.00 McDoubles, yet when I ordered hem I was told they were 2 for $4.00. The menu board ALSO said 2 for $3.00. This is false advertising. I spoke with a shift leader who told me he could do nothing about the price. Management failed to ensure the incorrect signage and menu boards were removed prior to the opening of business on 10/4/19. This McDonalds is across from a community college where some of the students may not have the money for the false prices this McDonalds uses. I understand that this is a Franchise and they can change the recommended pricing. I know in my organization we cannot FALSELY state a price. If we do, we have to honor it and can expect discipline from up above. Unless you are dying of starvation I would AVOID this McDonalds read more

Worst customer service. They have to eat in numbers so they can bring your food to you and my food was sitting at the counter for 5 min. Like why do they have the number tabs of no one is gana bring you your food you need to get up and get it. Then I was standing at the counter waiting for someone to help me because I wanted ketchup and I was standing for 10 min and the cashier did not say one word to me took like 5 peoples orders. Worst place to dine in. read more

I would agree with the vast number of reviews regarding this particular McDonalds...The staff (in the past) has been extremely rude & management was even worse. I've (admittedly) been to many McDonalds locations in the past & this facility was perhaps the dirtiest restaurant I've ever been in, bar none. Recently the restaurant was totally made over & from outside appearances, it's a completely different place. Granted. I only went through the drive through but even though the line was long, I was greeted quickly by a very pleasant voiced lady. Once at the delivery point our food was waiting & given to us by a very pleasant young man. I hope not only was the facility given a face lift, I trust the employees were as well. So far, so good !!! read more

Worst McDonald's I've ever been too. Way to slow poor management, actually the worst management I've ever experienced. I just went through the drive thru and was told at the order speaker that they were out of French fries. So I had to wait about 8 minutes to get through the drive thru without ordering because I couldn't back up. No compensation for my wasted time and gas. They could at least let people know that they are out of fries before you enter the drive thru. So I went to Jack in the Box read more

I order beesechurger, and they say NO BEESECHURGER?! Serious bruh moment. Where can I find a nice churger these days? Maybe a little beese? Impossible. read more

Ordered six chocolate chip cookies and got them PLUS part of an unfortunate mouse. The management refused to replace or refund. Only go here if you're hungry for fur. read more

This place is horrible! Its dirty and smells like feet! The food takes forever and the staff is unorganized. Probably one of the worst mcdonalds I ever been in! read more

This is the WORST McDonald's ever! Be prepared to sit in the drive through for HALF AN HOUR only to get home with TERRIBLE Food! They only put one meat no cheese when we ordered double cheese burgers. DO NOT go here, it'll probably be quicker to drive to Dinuba and get McDonald's there than to wait in line at this one. read more

This place does really need to get their act together; clean it up, kick out the vagrants, organize your staff and offer the same menu that other McDonald's. No angus burgers when I was there. read more

Most terrible McDonalds Ive ever been too and the employees are the rudest ever, there food is gross as well I dont know who manages this place but they need to make some changes and stat. read more

Every time I come the machines for ice cream or smoothies are broken they are broken more then they actually work. This time final straw. Made me wait in curb side pickup for 16 minutes go inside to find out the machines are broken no one bothered to come out and tell me. Second at this location waiting over 15 minutes. Other time I had to walk in and mine was waiting on counter for who knows how long. What tops it though is rude mouths the employees have. If I was owner I'd fire them all and hire people grateful to have a job and who understand customer service. Customer always right!! There are times that isn't true however it is in mine you can't argue that the wait was too long. You can't argue they should've came out as soon as they saw my order. you also can't argue when you employee speaks down to a customer. And when customer tells you another location said they can't refund through app you don't get full of attitude and say well we know how to use the app to refund. Because you apparently didn't use the app to Mark that I couldn't order certain items when other locations do. Such horrible service with reedley. Very sad. Use to be so much better! read more

Out of the millions McDonald's in the world the single most worst one is here is good ole Reedley Ca. The service is absolutely terrible, perhaps the worst I have ever seen in my whole life. I WOULD rather watch paint dry then wait in this "fast" food line, usually takes about 10 plus minutes on a good day, so please save your time and drive to the nearest town and use their McDonald's because it would probably be faster than this place could ever be. ALSO, today I pulled into the drive thru at approximately at 10:33pm and they claimed to be "closed" google and their website hours said 1:00am on Friday (which is today) and Saturday. I waited line for five minutes and no answer, proceeded to call and was answered with the following, "hello, this is papa Murphy's, how can I help you HAHAHA" I followed by asking if they were open and I was then answered with a disconnected phone, very classy. This from people who demand a higher minimum wage LOL. read more

Ever since this place went Franchise instead of corporate years back its gone down hill. they obviously have training issues since they cant seem to get orders correct in the drive thru every single time including today my order is always wrong. i wish they would finally fix this! read more

McDonald's in Reedley ...there food is terrible! Went there Saturday night 7/9/16 got sick not only I but my family ....workers are not clean or cooking food right or food is not up to standards...I dont know but we all got sick!!! Sick for 2 days! Becareful people !!!! read more

McDonalds food never disappoints, it's the same everywhere, but the service here is not that great. If I use the drive through I know I'm going to be missing something and if I go inside I expect a long wait. read more

20 minutes for a extra value meal. Horrible horrible service. My expectations were already low but not low enough I guess

the food is dry I ordered a quarter pounder and it doesn't even look like the picture it didn't even contain lettuce nor tomatoes it was plain and the onions were huge and raw. The food is not even warm. mind you I went to a Mcdonalds in Reedley, CA. They only had one cashier that was new and held up the line and messed up a lot of the orders. Sanger Mcdonalds is way better! read more

Takes way too long to get an order.. it was packed but cmon it doesn't take 40 minutes to bring me a box of nuggets

This McDonald's location made me feel disgusted with the hamburgers there and for that reason I don't like the hamburgers they serve. This wasn't the only problem I had encountered the workers there were pretty rude and had a bad attitude when I asked for ketchup. read more

9:45 at night. Just waited 15 minutes to get to window after ordering to be told I had to be parked while I wait for my food.. Worst McDonalds ever read more

The wait times here are terrible. 14 minutes from speaker to getting your order and they don't take orders based on who got to the drive thru speaker first. Also if you order the 2 for 1 ice cream you need to get to the pay window before 5 or they charge full price. It took us over 8 minutes to get to the pay window. Inside service tends to be slow as well. They're nice and mean well, but it's slow. Most McDonald's have faster drive thru times. read more

Just enjoy yourself people. Even if you have the worst job in the world, be the best you can at it. Really. I joyfully thanked every person I came in to contact with here, and was responded to with grunts. Look guys, you have first world problems. You aren't starving or destitute, and there is nothing wrong with your job. Disregard societal norms. This is not hell, I guarantee it. If someone shows you common courtesy, respond. At least the food is run of the mill, even if the employees act like they're under constant duress. read more

Really bad quality and very dirty and poor maintenance.. when I got my order there was things missing. They didn't have coke and ran out of lids for the cups.. maintenance guy came to Mop up a spill and it smelt like a dead rat.. never coming here again.. read more

Horrible service! Wanted in line in the DRIVE THROUGH for more than 15 minutes for an ice cream machine that is down in the Central Valley SUMMER ! 0 stars. read more

The worst McDonalds there is, I can't imagine any being worse. Way, way slow, Hardly ever have ice cream, machine not working, then get it fixed or get a new one, I hear that all the time!!! Make sure you check your order before you leave because chances are it will be wrong. Terrible service.!!! Had to give 1 star or wouldn't let me post would give minus stars if I could!! read more

Worst McDonald's they take way to long to get their orders out I spend usually 15-20 mins waiting to get my food and when I do. It's cold

If I could give this place negative stars then I would. I thought it was just me having bad luck with this McDonald's but after seeing these review it was not me. My first bad experience was about 2-3 months ago and I was stuck in the drive through line for about 15 min. When it was finally my turn to order the lady says "I'm sorry but everyone just left and it's just my manager working. I about to leave also. If you want to wait for 30-45 min for your food you can" and that's it. So I'm stuck in the drive though and can't leave. And I have to wait another 20 min just to get out. I was pretty upset. Then about a month after that I decide to go back. Wait 20 minutes in the drive through and they mess up my order. Now fast forward to today. I decided to give it another shot. Drive through was fast and I was pretty happy. I get home and sit down to start to eat. Open up my fish fillet and the bun is rock hard! It's old and stale. So I drive back and tell the person in front and she says something like "what do you mean? What is it? The bun? The fish?" And I tell her it's everything and ask for a new one. She says "hold on and walks back". She doesn't apologize or anything. Another lady comes out saying "well get you a new one" and again, no apology. I also see some works in the back pointing and laughing at me. It was annoying, disrespectful, waste of my time, money, and gas. Horrible customer service. read more

Alright, so all I have to day is please don't go there. Especially in the morning. They are always short on people. I highly suggest you just go across the street to carls Jr. I absolutely love the breakfast burger from there, it has hashbrown, egg, sausage, cheese, possibly ketchup. They have a large menu choice. Please just go there. It's awesome. read more

Horrible place ordered two double cheese burgers, got home no double meat and no cheese at all how hard is it to get that right??? It's TWO DOUBLE CHEESE BURGERS!!!! How do you mess that up???? It goes to show every fast food place in reedley SUX read more

This place deserves no stars!! Their service is horrible!! 2 months ago, We went to try and eat lunch there. The drive thru line was way to long. So we said never mind. Later on that night the kids still wanted McDonald's so my husband went to go get it. He was gone for over an hour. I called him and he was in the drive thru. He said that he had been waiting for over 30 mins. When he got home he told me that, when he pulled up to the window he asked why it was taking so long. They apologized and said that everyone who was working was new and training. This was on a saturday night! The food was cold and they had forgotten to give my daughter her milk. So I posted on their facebook page. They reponded please give us another try. I did about 2 or 3 weeks ago. It was even worse! I was in the drive thru and had been for about 20 mintues. I pulled up to order and the girl informs me that i have to have cash because their credit card machines are down for the drive thru! There was a car behind me and i couldn't back out. She apologized for that. Never once asked about going inside to order or even taking my order and then ringing me up inside. So now I'm stuck in the drive thru with hungry kids and no food coming. Another 20 mintues later and i pulled up to the first window. The girl opens the window and asked you had the blah blah blah. I looked at her and said NO i couldn't order because your machine is down and got stuck in the drive through. I asked can i speak to a manger please? After frantically looking for a manger about 5 mins later they finally found one. I asked her is the store corporate or private owned? She said corporate. I asked what is the store number? I believe she said 255 but I could be wrong. I asked her why couldn't you take my order and ring my up inside? She said because there is other people ordering inside. In my head im thinking.. I could of ordered and gone inside to pay. Also every time I have ever went inside you guys have had 1 register open. You have like 3 or 4 registers. Why couldn't you just take the order and ring me up on one of those. At this point though I'm mad. I said thank you and left. Needless to say we had Carl's Jr that night. Much more flavor and not so nasty! We will NEVER EVER EVER BE BACK TO THIS MCDONALD'S AGIAN!! The one in dinuba or even sanger is way way way better!! read more

So I went to McDonalds today and the cashier that was taking my order was having a shitty day And u can hear it in her voice. Come on have a good attitude and be nice. The girl that was giving us our food wanted to charge us 1.00 for the Big Mac spread like really that should be 25cents. Customer service that sucked shit today. They suck food is getting nasty and they aren't making it right read more

Never has the air on in the room with the toy. Very unhealthy to have such conditions where children are playing. advertise $2 small drinks and then charge $2,89 for them. It is just too bad they could care less. More people really need to boycott this place read more

-200 stars their ice cream is always out like bro I want a damm shamrock shake they're only once a year. Every other McDonald's I've been to never gets my order wrong or has the ice cream machine down but this one. AVOID the Reedley McDonald's or go ahead and wait over 20 min for your order. read more

This is the dirtiest and slowest McDonald's. Maybe they need more employees to keep up with orders and cleaning. Expect to wait at least 20 minutes for your order read more

This has to me the slowest McDonalds ever. Never coming back. 25 minutes trapped in the the drive threw. Still screwed up my order.