I did the table-side mobile app for two breakfast burritos and a large drink that came to the table promptly and fresh. The burritos were fresh but had a slightly off taste. No soda station, so I assume you get a refill at the counter. Clean dining area and bathroom. The staff were friendly. I would return for breakfast inside. read more

McDonald's - Dining area - Burgers Near Me - Rochester Hills, Michigan

Don't visit this McDonald's. Its bad! Ordered using the mobile app. Sat in the drive thru, literally stuck (curbed drive thru!) for 25min! Cars at the end of the drive thru were leaving. I called the restaurant asking what the hold up was. She said they are short staffed. If you can't handle half a dozen customers at 10pm, then close early. I finally got to the window and asked for a refund. Lady didnt like it, but too bad. It took more time to get a refund. No apologies. No one working there cared about the service they provided. I won't ever go back to this location. The manager should have came outside and communicated to the customers and directed the customers to leave the drive thru and wait in parking spots. Then for those not wanting to wait could cancel their order and leave. Poor management. At this point, I don't trust the food either. read more

Food was great, service was slow and the ambiance was great. I recommend going in non busy hours because of how slow it was.

The service was prompt, my order was correct, and everything was tasty. I am also supposed to comment on the ambiance which is difficult as I used the drive through--the building and parking lot were stunning. read more

Our Food was cold and one of the cheeseburgers we got looked like and been bashed in with a fist. Not the first time we've had bad food from this one. Just go to the next one down the road! read more

It's incredible but true that the world's slowest McDonalds drive thru is located on Crooks and M59. Nice people, but unbelievable how slow it can be. Doesn't matter the time, morning coffee and muffin, slow. Night time snack or late dinner. 25 minutes in the drive thru. It's always slower than molasses in winter. I don't expect great food, but decent food fast is your business model and this location falls way short. Pay your people better, hire more of them or train them - please! read more

"OPEN ALL NIGHT" and I place a mobile order just for the drive through to tell me door dash only??? Dont bother with this place past noon at this point. read more

We ordered the food on the app which was faster and easier but the drive throw people were not there and they tried to give us the wrong drink and they said sorry and told us to pull up but we waited there for a long time until are food came out without the drink, they guy gave us are money back then we asked if could get a different drink and they didn't know what to do so they walked away. read more

The good is it's open 24 hours and it's there if you need it but it's almost impossible to get anything that's good for your body at McDonald's. read more

great food cooked well well put together the staff was sweet got us on food at a decent time read more

McDonald's - Burgers Near Me - Rochester Hills, Michigan

I was in town for business. It was a very rough day. I was so tired that I did not know what I wanted. I confused Marie ( not sure about the name) yet she was kind, helpful and showed no sign of frustration. The fries were fresh. The food came out quick. Lovely. read more

Usually decent but this time they barely put any egg on the egg sandwich. Not even enough egg for one side of the biscuit read more

McDonald's - Ordered an egg biscuit and this is what I got. Not even enough egg for one side of the biscuit. - Burgers Near Me - Rochester Hills, Michigan

You guys need to check your grill, what I received today was disgusting and totally un acceptable all the burgers I got today looked like this. read more

McDonald's - Totally unacceptable - Burgers Near Me - Rochester Hills, Michigan

the people here are so rude. don't greet you don't tell you your total and have so much attitude. i work late night some night don't even leave work til 4 am and if im hungry ill stop for a cheeseburger. my food is always cold or wrong. i deal with crappy people all night just to do it some more on my way home. the service industry sucks, train your people better. i was a manager at mcdonald's at 18 it's really not hard to handle your employees. read more

Went here because I didn't have much of a choice one yesterday. Had to order through a robot. Not sure why they have someone swipe your card for you at that point because might as well just do it yourself. Then the robot got my order wrong. My sandwich was not fresh (hot yes but almost like microwave hot). Just yuck. I remember why I stopped going to McDonald's in the first place: read more

I can in today just for a coffee and to use the wifi to get some work done while I waited inline for the Secretary of State. McDonald's has really elevated their atmosphere! I actually enjoyed getting my work done here and the staff was extremely friendly and had great smiles. The manager came around and even asked if I was having a good day. Typically I use Starbucks for my office space. The music here at McDonald's wasn't as loud and it was a quieter atmosphere in general. It was nice to have a table to use and spread out on. The coffee is definitely a step up from generic coffee, but I wouldn't say it is amazing. Definitely worth the price. I haven't been to a McDonald's in awhile and now I'm happy I stopped in! read more

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Order via app. Got to resturant. Order was missing two fish sandwiches. Resturant Eventually found the order for some reason it split the mobile order. But they told me I would have to go sit and drive-through again behind another 15 cars. I get to the speaker the cashier can't find the mobile order and tells me to pull around I get to the cashier's window she still can't find the order tells me to pull around. Finally get to the pick up window my fish sandwiches are sitting off to the side no receipt. In addition to all this the rest of my food is now cold. Check my debit card and I was in fact charged for one transaction Tolo and Whose total included the 2 fish sandwiches read more

I'm just continuing to comment on this drive thru service being awesome. Whoever just did this in the drive thru at ~7pm on the 28th, you're the best and made my day. read more

McDonald's - Sincerely enjoyed opening this. - Burgers Near Me - Rochester Hills, Michigan

This is the best McDonald's in Rochester. Friendly staff and while not the closest this is always our go-to

the A.I robot consistently changes\deletes items off your order as you re ordering. the pay windo w attendee partically repeats your order to make sure youre paying for the correct one. then you either get short changed on a fry or a drink every time. when you ask for what you ordered the female manager makes it out like youre trying to rip off McdonaldsMcdonalds of a med fry or drink after you just spent 51.00$ at the pay windowwindow for an order that you placed correctly. thier robot screws up the order and the manager blames you for thier problem. they also walk your food out in the cold in the drive through to make it seem like theyre providing great service according to thier stupid drive thru timer. went thru the drive through today 4-7-2024 at around 6pm. for the last time, ill never be backback, on top of being accused of trying to steal a medium fry, the food was horribly prepared. ill supply a picture, 5 drinks ordered, only 3 were as ordered. this place is really bad. so if sloppily made sanwiches, wrong drinks and being accused of trying to steal fries is your thing, this place is for you read more

McDonald's - thrown together and over cooked fries - Burgers Near Me - Rochester Hills, Michigan

After eating a chicken sandwich, I immediately had pain in my stomach. I had to eat two whole apples to make myself feel better. I even tried yoga. It was difficult to walk. It was not gas. It was not wind. It was something else. It was just there. read more

This is the second straight time I have waited 30 minutes in the evening and get to the drive-through only to receive "we are only taking door dash orders because orders are so big. Why don't you just come out and say that you make more money on those orders and normal customers aren't welcome. Second straight time this month I've been through this at this location. It is not right and it's just a greedy thing to do. read more

i don't have time to be trapped in this drive thru line for 20 minutes. shit! shiiiiiiiiiit! (had to add that last part to make it long enough to post ) read more

This is the worst McDonalds I've ever been to. Hands. Down. If I could give no stars... I would. I usually don't go to McDonalds but my son was hungry and we were early for my husbands appointment so we went in hoping to burn time. While we decided what to order, we waited. And waited. And waited. The woman at the counter who was serving the man in front of us had NO clue what she was doing and couldn't put his order in right to save her life. We waited so long that the man behind us left. Finally, when we did get to order, this is what we asked for. 1 sausage, egg, and cheese meal with coffee, black 1 breakfast burrito meal with a coffee, black 1 hot cakes and sausage. 1 cinnamon oatmeal. 1 small orange juice. 1 bottle water Did they get it right the first time? Nope. We sat down and I noticed we were missing the second burrito. I went back to the counter and the woman questioned whether she put it on there or not. She finally got the second burrito that was sitting there under the lamp the whole time and gave it to me with a bad attitude. I sat down again and noticed that we were short a hash brown. Got up. Told the woman what we were missing and she again gave me a bad attitude as she handed me the hash brown. I didn't have to do this twice... I had to get up and down FIVE different times. The last time was when my daughter said her oatmeal was wrong. I had had enough. I went up to the counter and spoke with the manager WHO DIDNT DO ANYTHING AT ALL. No apology. No nothing. She just stood there asking what type of oatmeal I wanted! Not only can they NOT get a simple order right but the service is completely deplorable. DO NOT go here. I did end up calling their corporate head quarters and hopefully they will do something to change. read more

Out of mcgriddles this time. Out of pop last time. Looks like management is slacking.

The man who just helped me in the pony tail and black hair stand way beyond the competition. Ordered crispy fries and literally waited for me to try them to find out if they are crispy enough. Which they were perfect. AAA+ ponytail man A+ read more

Hours state they are open 24/7. There are currently people inside. I assume they are being paid to work. Yet when you pull up to the drive thru, an employee states they are closed. read more

One of the busiest fast food places I've been to due to it's location. Massive drive thru line around lunch and the inside is pretty packed because it's in a business district. However, it still earns the 5 stars because the service is great. There are so many staff members in the back to control the amounts of customers that come through. The screen that shows when your order comes up is really helpful, as well as the 2-3 cash registers that are available upon arrival during the lunch rush. read more

I just left this McDonald's drive thru after being spoken to very rudely. I tried to order a sausage burrito meal and the employee explained they don't offer it as a meal anymore and would have no way to ring it up. I order this very often from a different location. In fact, I ended up stopping at a different location and they were able to offer the meal with no question. I understand that each location differs, however he had burritos, hash browns and soda... so a reasonable person would have offered to still sell it but it wouldn't be at the "meal" price. Instead he spoke to me in a sassy tone as if I were stupid. This employee needs come customer service and critical thinking training. Worst way to start your day... read more

Sarah took my large breakfast order over the phone and when I arrived 5 minutes later it was perfectly Prepared and package!

This location is far better than the others in Rochester Hills. The food seems to be fresher and hotter and the team is definitely much more friendly. We go there often and are always pleased with the breakfasts or dinners. read more

Hey guys. As you can see by my profile picture the booth we sat at was a tragic MESS. There we NO fries in our LARGE so clearly you would think bcuz we paid more they would give us why we deserve. But aparantley....they don't give their custamers what they deserve.........they pushed me down, SAT ON ME, and put my head in the frieyer. 10/10 NOT RECCOMEND. The worker told us that we could expand the ketchup cups so we could fit more ketchup in them. But as you can ONCE AGAIN SEE BY MY PROFILE PICTURE, the ketchup started spilling out evahrywere. And to TOP IT ALL OFF we couldn't even dip our fries in the spillled ketchup cuz we got no fries. And also.......we were bullied by high school student. :( read more

I just went here for breakfast before work and no one took my order they left me sitting at the speaker and took two other cars Order so I pulled up to the window to order they never came to the window until I pulled away that just pissed me off it's like they refused to serve me food read more

Their specialty is hamburgers and fries. Try their signature burger called "the Big Mac". It is very tasty.

My favorite McDonalds. I go there at least once per week. Fast service and great food

McDonald's fries are always dank af. They're prices... dank af. Customer service is great as well

This location is 1 of my favorite son of the entire area I am not only is it um the most convenient to where I work but um they always get my order right they never have to park me there's never really long line and the food is always really good. read more

This whole McDonald's listing is pretty ridiculous, but I have to chime in. I had a lovely experience with the man who took my McFlurry order. He might have been a manager (assuming managers are the ones wearing button-ups...) and he was just really nice and funny with me. Woohoo! read more

They are pretty stingy on the ice cream sundaes and cones. The sundaes are never topped off and end 2/3 of the way up the cup. The cones aren't swirled properly and are very lopsided, and aren't swirled to their normal height at all. They are made better when you go through their drive through at night and so that's what I am comparing too. Unfortunate i have to go down their at night to get the right serving of ice cream. Guess the night shift employees are better. read more

There are 2 restaurants here: the service is, quite literally, night and day. There's the fast and friendly McDonald's of the day, where employees smile, process your order quickly, and genuinely seem to care. But then there is the night time Mr. Hyde to the daytime Dr. Jekyll. I've had multiple instances where I'm the only person in the drive through and my order will take between 5 and 10 minutes to complete. It's quite clear that my presence is an unwelcome annoyance and a distraction from the goofing around and hanging out that was taking place before my arrival. If you come here at night, be prepared to pull up to the second window, put your car in park, and wait. read more