Good location near T-Mobile Park baseball stadium and Century Link. I noticed this location was remodeled a few months ago. Has a self-food order checkout machine which only accepts credit cards and debit cards! Only had one cashier but the restaurant was not too busy on the Sunday afternoon! read more

McDonald feedback page only allows 1200 characters. I wrote a complaint to them but could not write all the detail. I was not so sure if McDonald would listen or care anything to my complaint or not. I just wanted to leave a faithful comment here to be warned about the mistreat and attitude you might receive from McDonald staff there even if you as a customer did nothing wrong. The incident occurred on Sunday, 11/17/2018 at 5:20PM at McDonald address: 2401 4th Ave S, Seattle, WA 98134. An employee contact name was "Betty", who claimed to be a store manager, showed a sign of attitude, poorly treated to a customer who did nothing wrong, and refused to provide service. I was a regular customer at this particular branch. My daughter wanted to eat an ice cream and I was just about to pass this McDonald on my way home. During that time, the store was under an interior construction but still opened only for Drive-Thru. I stopped my car at the first Drive-Thru terminal service and got a promptly message to move forward to the second Drive-Thru service area (This was normal during non peak hour). I stopped my car at this second service area and waited for the staff to take my order. However, there was no respond on the intercom. Besides, the monitor showed only a blank white screen. It was a sign of monitor not working. I said "hello" and waited at the intercom for 15 seconds but no response from the operator at the end of the line. Apparently, I saw the first windows, where customers pay for the food with the cashier, was completely blocked with red cones and only the second windows opened. Due to the fact that store was under interior construction, I thought the intercom was down and was supposed to order at the second windows. There were two cars ahead of me and I waited patiently in line for my turn. By the time I got to the windows, the staff told me about the other customer's order. I told her I did not order anything yet because there was no response from the intercom and the monitor showed only a blank white screen. Another staff came to the windows and told me to move the car to get back in line from the beginning again. I asked her why and calmly explained to her again about what happened at the terminal service back there. I clearly said that there was no response from the intercom while I waited for 15 seconds and the monitor abnormally showed only blank screen. She not listened but clearly showed a sign of attitude by the way she looked and talked to me. She kept telling me to go back in line to order with the terminal service again. That was ridiculous and not made any sense to redo the thing. I told her I did nothing wrong but why I had to go back to the line when the problem was the store service area itself not working at the first place, not a customer fault. I told her that what I need was an ice cream cone for my daughter and we did nothing wrong. She refused the service unless I followed her unreasonable direction to start a line all over. At this point, I and my wife told the staff that we need to talk to a store manager to report this mistreat incident. The very same staff told us she was a store manager. I asked for the name and she said "Betty". I told her that I need to file a report to the McDonald customer service about what I was being treated with this attitude. She just walked away. This was bad, very bad. I not think I will go back to this store never ever again and I not want to let this incident go like nothing happen. I do really hope McDonald do some internal investigation about this incident as shown on date and time above. My daughter could not get an ice cream and I feel like this was totally not okay for the business to treat a customer like this. I hope anyone come to read this acknowledge about this incident. read more

We don't go to McDonald's with high expectations but this particular location didn't even meet our lowered standards. We received items we did not pay for. Kids happy meals were not what we ordered. They do not offer free refills and do inform you of this until after you have paid. They do not offer condiments. It is very hard to screw up at McDonalds but this location manages to do so. read more

Order was correct, service was fast, customer service was pilot, but it's still Mc Donald's. read more

McDonald's - Would you like a page fault with that? - Fast Food Near Me - Seattle, Washington

Here we go, went tru drive thru ordered two double cheeseburgers and two large cokes ok , now this is what I got two regular cheese burgers and two cokes . Now sodas are 1$ no matter the size and a cheese burger is maybe 2$ tops ok I was charged 12.07 and didn't get a receipt to make the highway robbery take place. This employee is truly never making a career past mcdonalds and a question the management that would hire her read more

There is something real wack about this McDonald's. There's a sign at the drive-through explaining that because minimum wage is so high, pricing varies with this location. This means you get bizarro prices like $2.49 for a 4-piece McNuggets, no dollar menu, and the prices seem really jacked up. I pretty much avoid this one and go to Taco Bell instead. (Also, I can't stand it when places publicly complain about how expensive the minimum wage is) read more

This place is trash they hire people that don't know how to talk to people they don't like helping people instead they curse at customers very unprofessional read more

Workers are nice enough but the prices here are insane. Meals here cost almost 3x more than every other McDonald's. The prices are even higher than an airport. read more

This McDonald's location in the SoDo is nice in the fact it has free wifi and with an outside digital billboard for the latest specials but inconsistent food. Please tell all your customers, you're out of items before them buying it then finding out, throw away old food sitting in the heat lamp and tell the manager to take a chill pill before he gets a heart attack. I dedicate this review to our CM, Katy H. You inspired me to write a two sentence minimum review. Haha. read more

The SoDo Chronicles part 3: Someone busted my car window and stole Alex's backpack while I was parked next to the giant REI on Friday night, just following The SoDo Chronicles part 2. So naturally I called up Jamie Moyer to have him fix it. I dropped the whip off at All-Star Autoglass down there on 4th Ave South, and realized I had a golden opportunity to find some WiFi and get some work done. Make that a GOLDEN ARCHES opportunity!!! I walked a few sprawling blocks and crossed a couple of enormous streets into that same-iest of all places. (Well, unless you're in France with it's beer and dogs and cigarette McD's. Or Canada with pizza. Or Boston with lobster rolls) I had the #6, some kind of football shaped chicken/bacon/swiss cheese sesame seed bun thing, fries, and bucked tradition by choosing Powerade instead of Coke. $2.95 to get online in 2008??? What a Kroc!!! The fries were good. The tables were dirty. There were lots of cops, and an elderly asian gentleman taking a nap. read more

As suspected, my card number was used fraudulently a few weeks after this incident. One use at THIS McDonalds for about $14 to test its validity followed by 2 failed $430 transactions at the south center T-mobile and 1 accepted transaction at the Rainier Ave. South T-mobile. Luckily my bank caught the red flags and locked my account before refunding the stolen money. DON'T USE YOUR CARDS HERE AND DON'T SHOP THE RAINIER T-MOBILE! read more

Order taker could not hardly speak English. I asked if I could have a bucket of ice also, and I would even pay for it if necessary. Order taker could not figure out what I was talking about. We finally figured out that I needed to talk to the manager. Manager's English was not much better. Finally we got to the topic of getting/buying ice. Manager said he would not give me ice but he thought he remembered a way to sell it to me, via broken English. 10 minutes later he said he could not sell me ice because he could not find the keys in the computer to sell me ice. ENOUGH!! My hamburger was mediocre and the fried cold. Never again! Jerry Kahn, Snohomish, WA read more

You screw up my order in the drive through so i have to come back and have it fixed, and after spending $20+ on my meal you won't give me a simple refill of a soda. Nice work! Enjoy your 1-star! read more

When you look at the photo it explains it all. $8.58 for a big mac that looked like it was thrown against the wall. Nothing between the top bun and middle bun. Nothing but dry bun. Burgers on bottom were haphazardly on bun with cheese on side of box and some on bun. Wasn't even busy, no one inside, and only one other car in drive thru. No excuse for crap service like this. If you don't like you f---en job, don't take it out on the customers. Won't be going back. Was going for a quick bite and coffee off and on for two months, but had enough. read more

McDonald's - Nothing between buns. ??? $8.58. Wow what a deal. - Fast Food Near Me - Seattle, Washington

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Ordered through Uber eats and my order was accepted, waited about 15-20 min and order arrival time kept changing later and later. Next thing I knew I received a phone call from the Uber eats driver or representative saying the restaurant called him and said I canceled my order. Seriously? The manager of this particular location should be ashamed. I'm fully aware of Uber eats stipulations regarding rare order cancellations due to high volume, no driver, etc. but this was clearly just POOR LAZY customer service. I will Never give my service to this McDonald's again, regardless of how drunk or fast food craved I am. Goodbye. Also included a screen shot of my order, clearly I never canceled it McDonald's. Nice try though. read more

McDonald's - Fast Food Near Me - Seattle, Washington

Easy to go and eat location from my office. They are always respectful and fast to serve the orders.

I love the crew who works the afternoon shift here, but every week this particular store raises the prices of its drinks. It went from $1.85 to $1.95 last week and today it was $2.07. I know it's just spare change, but in this day and age every nickel and every dime counts! read more

Got an Oreo McFlurry and they didn't even mix it , why have the McFlurry machine if you're not gonna use it?

Definitely my least favorite McDonald's. Even though its probably not as bad as the one at Westlake! Lots of drug addicts and homeless frequent this area so you'll see them in and around McDonalds. As you enter this recently-remodeled establishment you will first notice the electronic kiosks for ordering (Don't forget these are covered in feces so sanitize before and afterwards). The second thing you'll notice is the signs everywhere limiting your meal to 30 minutes. Also, no soda fountain for public use and no refills (WTF McDonalds, how much money were you losing here, really?). The restrooms are locked and you need to ask to get inside. The lightning is blue in the restrooms to deter people from using needles (blue light hides veins). The food is OK but about 1/4 of the time my meal is wrong. The wait after ordering form the kiosk is awkward and longer than expected. I'm still mad about the free refills. read more

This McDonald's is friendly and clean, ESP for SODO. I actually come here to buy coffee and use THEIR restrooms sometimes bc the ones at MY WORK 3 blocks away are disgusting. The one crazy thing tho, is their prices. Never in my life have I paid 7.02 for a coffee and French fries until I came here. I soon learned that THIS McDonald's is pricey. Lots of homeless people but once you get inside you won't be bothered. Kinda fun actually, running into the McDonald's to avoid pan handlers lol. read more

So if you are expecting a world class burger, this might not be the place to go. With that said, Jonathan who is the cashier in the drive thru window is friendly every time I see them (I go about once or twice a month). They get the food orders right, and the rest of the staff is friendly and courteous. read more

This place is great to grab a bite to eat or to hangout with friends when done going to a concert or when you are out on the town doing some fun stuff. Crew that serves people is real friendly. Lots of them like to make you feel like you are at home. Great location for everything. Couldn't love that more. There menu ideas are top notch read more

Pretty nice McDonald's...all spiffed up with the flat-screen TV's everywhere. Free wifi is also a plus (which every McDonald's now have). They also have a large digital billboard outside, so when you drive by, you'll know what their specials are. Next time they have 2 for $2 Big Mac, Egg McMuffin, or Quarter Pounder, I'll come here... read more

When you say "no ice", that's what you mean. Even when you see them adding ice to both cups & you confirm "one no ice" & "one light on ice". I'm guessing the drive through guy is new. Hmmm?? read more

Managers plus all staff since o been going there are efficient,courteous and quick to serve. Always a pleasure for a quick in and out.! Food is always prepared with cleanliness.most important.! read more

The ladies working here are superb! They give attention to the customers and the cleanliness of the restaurant. So friendly and hard working. This place is so nice and not what I would have expected from a McD in Seattle. Fabulous business. Fabulous workers, nice environment read more

This location was great. The food the service. My friend and I ordered 2 number 16th's and some fries and sodas. The food was so good.

Lady taking orders at the drive up window was not able to understand english. I had to repeat everything at least twice and in the end the order was wrong. I kept saying a large coffee, I thought she finally got it. I was going to go in and complain but had the feeling that would be just as frustrating as trying to order the food. Food was usual McD's but the service was horrible. read more

Abel the manager is never in a good mood. Always rude and tends to snap at customers every time I visit. He never honors coupons even if they're valid at the location. With his attitude and demeanor I wonder how he became a manager? read more

It's bad enough they already charge more because it's downtown Seattle and they have to pay their employees more so everything is more expensive down here but on top of that the overall McDonald's app has this nasty tendency to not work anywhere within three blocks of any McDonald's so even if you put it in the mobile order or even started trying to put the mobile order in before you arrived you end up sitting there at the place trying to finish the order with a dead zone occurring that creates a cell phone jamming effect. And as I'm sure I'm not the only person who's ever complained of that particular a little scenario you think the employees would be aware and understanding of that little issue with their system so if you pull into a mobile order curbside spot and you're sitting there playing with your cell phone one could assume that the person is trying to finish their order but instead they sent an employee out four separate times to ask me to move because the space is reserved for mobile orders and I show him my phone saying I'm trying to finish the order well by the 3rd or 4th time he came out I was about to offer to him, if he never had it done before to be the first time recipient of me pistol-whipping him, cuz that was getting to be downright abusive. read more

I ordered thru uber eats. Not only was my order incorrect (missing items), but every time I called, someone would pick up the phone- not even answer- and hang up again. Three times in a row. read more

This is by far the absolute worst McDonalds I've ever been to. First off if you come here at night don't expect that the full menu will be available. I tried to order a chicken sandwich and the lady at the drive thru said they don't have any available because it was too late at night and they were slow. Hello, you are open 24 hours!! She also wouldn't make any mozzarella sticks since they weren't popular enough. I ended up ordering a quarter pounder meal only to find out they gave both me and my friend the smallest size fries when the meal is supposed to come with the larger size. To top it off the fries were absolutely disgusting, cold and stale. I wouldn't doubt they were too lazy to make a new batch and just swept these off the floor and served them to us. Employee at the window was rude and didn't apologize when I went back because she forgot my cheeseburger. It's hard to imagine how all these things could go wrong on one visit. Stay away from this place. read more

Well... for starters had to explain to the person taking my order almost 10 times that I wanted a Sweet BBQ CHICKEN BURGER! And when she finally tells me the order, that was mine, at the window she managed to give me a double quarter pounder. I'm surprised she didn't give me something from jack in the box. Cause she fucked it up that bad. read more

This is the VERY WORST place for customer service, getting orders right, and fixing the mistakes they made, and just simple plain rudeness and overall attitude was so horrible that i will go here again. They got my order wrong and i called same day to complain and mind you it was snowing out and so i had got home and suprise wrong order completely. Well i spoke to someone and they said to come in whenever and reorder and give them my name and wouldnt be a issue. Well the so called hispanic lady who claims to be the manager also was simply rude. Would not give me a a opportunity to speak to the real manager who i spoke to even though she is showing me shes texting him. Gives me the number to the store where she answers and then calls police because im sitting in drive through window trying to speak with her boss. She wants me to give her the boss name and I dont recall him giving me his name just said to come in explain and reorder and tell them your name and wouldn't be a problem. So i guess he didnt write it dowm because they said it was not written down. Or give them a receipt for a order that i did not order which I dont know how it would make ant difference because if i paid for my order and got a whole different one with that receipt how does that show anything? I was searchimg for the receipt and the maanagr called police to escort us off the property. I hope she really came to the states legally. Acting likr she owns McDonalds and cant even communicate with her boss or allow me to speak to him again. This place is absolutly horrific. If you want to be belittled and insulted and not get your order right go here. Don't ever complain about ur order being wrong because they dont make mistakes and you will be asked to leave because they want to take you for your money. She should be fired immediately. All she did was try and insult my memory and didnt try to figure out anything. Worst place ever. Ever! read more

This is the most ridiculous experience I have ever had at any restaurant to be honest. It was newly remodeled but I wish they would have just redone the staff instead. They were rude to us in english and I understood what they said in Spanish which was worse. My family just got done with an event and stopped for a quick bite. They encourage use to use the machines and then walked away. When we finally got our food they forgot our dink, no big deal but I stood there waiting while every employee looked at me and turned away. I was getting so pissed off. You have computers to make things faster but your employees are becoming unwilling to help people since we can now just order ourselves. Then they forgot to hand me a straw. If you design your restaurants so customers can't help themselves to anything then hire staff willing to hand me something or give me the option to order a damn straw and some napkins I already paid for myself or how about just at least acknowledge I'm there or I'll just walk back and grab it myself. McDonalds without customer service your business is nothing. I will never be back and I hope others don't put up with being treated like this either. read more

Anti-bike owner. Nowhere is it posted that bikes are not allowed in the lobby. I came in at about 8:40 on a Saturday. There were only 10 or so other clients in the restaurant. I was told to lock my bike outside on an exit railing. That would pose a hazard. The manager was dismissive and unfriendly. read more

When asked if a handicapped person could plug their wheelchair charger in for 10 min. because it was pouring rain, were told very rudely "Absolutely not" When asked why the Manager said " DID YOU NOT HEAR ME, I SAID ABSOLUTELY NOT" This has changed my mind about ever going to any McDonalds anywhere. read more