This McDonald's offers lots of parking spaces but no outdoor seating. Also, the faucet in the men's room didn't work. Having to wash my hands at the Taco Bell next door was a bit of a hassle. read more

The staff here are just teenagers and they don't care about giving your order correctly. Also both times I have gone I have received my Big Mac looking like a old shoe all sliding apart like someone threw it into the box. read more

Wow 1st McDonald's that doesn't let u order onion rings by themselves but u need to order a meal to them wtf is that. Who makes up the rules on how u can order things lol well one more reason to avoid McDonald's read more

They ran out of sweat tea at 2:35 PM... what a joke. It was the only reason I got off the freeway and I waited in a super long line for nothing! Don't get ever go to this place ever! The lady was so rude about the whole thing and I'm pretty sure she flipped me off as I drove by!! read more

No changing table in men's or women's bathroom? Really??? It may all be happening in Soledad but changing your kid at McDonald's is not.

This is a nice restaurant. I especially like john, who lets me kick it in there. I usually do my homework there, and nobody bothers me there. The inside of the restaurant looks super fancy. Great customer service:) read more

When you go to McDonalds you automatically know what to expect. The true question is one of much simplicity...Is this a good McDonalds, or a McDeeze of sub par quality. This McDonalds in question was on the above average side of the scale. Clean, good atmosphere & excellent associate attitude. Much appreciated for the good meal in a tight pinch. read more

Super duper slow getting our order in but quick to get the food. not one smile among them. Counters were a mess. The bathrooms are ok. Not mc Donald spotless but clean. They need more staff so u get ur order in quickly. read more

Absolutely the worst Mcdonalds in the county in my opinion. The place is nice but the customer service is not great. They have forgotten to give me my cookies like three times and other desserts. The worst thing is they left me waiting in the counter for too long. I went at night and I stood next to the cash register to wait to be asked for my order. A manager caught my eye and didn't get my order. A man came and left since there was nobody in the counter. After being completely ignored I left. Never again will I visit that Mcdonalds again, good customer service should be essential in every place read more

Horrible. Just ordered 2 kids meals with chicken nuggets, while I was grabbing my order I asked for ketchup and extra bbq sauce. When I got home, one kids meal didn't have a toy (pretty sure that's what the whole point of the kids meal) and no sauce!! Pretty sure I asked for BbQ sauce when they took my order!!! Good thing I asked for extra but they only gave me one. So dissatisfied!!! It's not that hard to do that job honestly! Get your sh*t together Soledad McDonald's, you guys used to be so much better. Sad. read more

Service at this location is absolutely terrible. On multiple occasions of passing through Soledad and stopping here, I've hoped for better service time after time yet I'm left disappointed. Every single time, my order has been either missing something or the wrong thing completely. Drive-thru service is a joke, and all workers seem to be immature teenagers whose last concern is to treat customers with respect. If you don't give a crap, at least fake it because it leaves us paying customers uncomfortable and definitely disappointed. If the management knew what they were doing, they'd get a new team altogether. read more

I don't like this place. It's smelly , dirty, and slow. I know it's a convenient location because it's off the freeway, but please do something. read more

We got coffee with non fat milk yesterday and it gave us such a bad stomach ache. It was such a bad timing since we were hiking in pinnacles. read more

This place took 30 minutes to give me an incorrect premium wrap. The second time I went, it took less time because I argued with the manager about waiting for the wrap. AND IT WAS STILL THE INCORRECT ITEM. I now avoid coming here whenever possible. read more

Just another McDonald's, but they had great customer service. I have worked at many fast food places and it really makes a difference when someone is trying hard at their job and that is what I see in the employees at this restaurant. read more

Went in at 6 AM, service was great! There was a tall cutie with glasses working in the kitchen ;).

I walked in on my way back from a trip on 9-25-17 0630 AM , for coffee , there was lots of staff gathering chatting about personal business , I could hear their conversation while waiting for my go order . They handed me my cup of coffee black I looked around for creamer and sugar, and finally located and empty creamer holder container near the soda station which was surrounded by a huge puddle of water on the floor, other customers and I had to step into the puddle of water to get the condiments walking away with wet shoes and risking a fall . I told the small group gathered at the counter please relocate the condiments and close this area it's a fall risk . They didn't seem to appreciate my comment and said we know already we will close the store? The manager a young lady was there in conversation and walked over the soda machine which was leaking the water . I sat down for minute on one of the few clean tables . I could see other tables with old ketchup smears they were dirty . I saw another customer carry over the creamer holder to the counter for it to be refilled. left instead to eat in my car as I could feel that my comments didn't go well with the staff . read more

Bad service in the drive thru today repeated my order 3 times and I still got the wrong order to top it off the food is cold and the lady at the window rude it's not my fault the guy taking the orders couldn't get it right read more

watch out for the restrooms at this location - the water temperature is scalding hot and we wonder how the staff who are employed at this location can possibly wash their own hands duriiing normal business hours。totally unacceptable business practice and completly unhygeniic. The staff response was non responsive。 a family group of travelers read more

Very slow and they always run out of what I am ordering. Then I am stuck in their super slow drive thru. It's my fault for coming back.

Went through drive-thru this time. Asked for FRESH fries but got 70%(non-fresh)/30%(fresh). Asked for a burger with no pickles but got them anyway. Not pleased at all... read more

Very bad customer service!!! Asked a simple question and got the you are dumb look. Does the tea have caffeine? Simple question but people there ignored me and didn't offer to help out. read more

The quality of the food is not good. The fries and sandwiches are not as tasty as other mcdonalds restaurants...the Gonzales mcdonalds has better quality. read more

Everybody knows what to expect from McDonalds food, so this is entirely about the service. This is one of the better McDonalds locations. The staff is nice and well trained. The place is usually pretty clean, especially compared to other McDonalds locations in the area. The drive-thru is usually fast, and they rarely get my order wrong. The Taco Bell next door could learn a few things from this place. read more

Super clean, great decor. One of the nicest looking McDonalds I've been to. Food was good and made fresh. They gave us a free Sunday. Very nice staff read more