This location is very close to where I work. So when i need something quick and cheap, the 6 dollar McDouble deal is my go to. This location is very clean compared to other McDonald's I've visited in the past. The service is pretty fast too, so for me, there is no complaints. Every visit had been the same for me, which should he expected from a fast food company. Food quality, its McDonalds, nothing super high quality. I think that's the most obvious thing. Food is always hot. Truthfully, i come back for the fries. read more

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Staff is friendly, despite being askrd 1 million times - which Hello Kitty toy do you have??? Plenty of parking here too & close to 101. Very convenient location. They have kiosks so you can order your meal and customize it. read more

McDonald's - Fast Food Near Me - Sunnyvale, California

on September 8, i put in a mobile order to this McDonald's location. Upon arrival the McDonald's still has its lights on and had workers that WORKED at this location still inside. me and another person were outside the doors knocking trying to get a workers attention, the worker sees us but continues to ignore us. then another worker comes out from the back and says that they are currently closed for maintenance. so then why would the McDonalds accept the order and not say that they are close dude to maintenance. this is a very very upsetting situation and i will be taking this up to corporate! read more

I work nearby and go here occasionally for a quick bite to take with me or a hot coffee. The staff is pretty chill and always gets my order correct. I've never had any problems here. read more

I ordered a strawberry banana smoothie, but ended up with strawberry shake? I even rounded up for the kids

I never go inside to eat in this MCDONALD'S is always busy and the only time I go here before I go to work just purchased cold drinks and sandwich. It does get crowded so just typical fast-food noise read more

Good good service the Mexican ladies who is working in the night in a drive-through she has pretty nice behave and good services

The Case of the Missing Monopoly Pieces: A Two-Day Saga ‍ 550 Lawerence Express Way, Sunnyvale, CA 94086 Let me preface this by saying that McDonald's Monopoly is my Olympics. It's the only time I indulge in a McGriddle and a coffee, it's a ritual, spanning over a decade! This year, however, I ran into an unexpected challenger: the McDonald's staff. Day 1: The Suspect Wrapper I placed a mobile order early in the morning for my traditional McGriddle and hash browns. When I got to work, I noticed something was wrong: my McGriddle wrapper had been stealthily replaced with an old, non-Monopoly version. No game pieces. I shrugged it off and thought, "Okay, bet. We'll play a different game tomorrow." Day 2: The Hash Brown in Disguise I returned this morning, determined to check my bag before leaving. I walked in, opened my bag, and found two immediate red flags: 1. My hash brown was in a kid's Happy Meal french fry box (see photo, a crispy square peg in a red cardboard hole). 2. My McGriddle was, once again, wrapped in the game-piece-free, ancient wrapper. I asked a staff member point-blank why my orders never included the game pieces. Her initial response: "We don't have anymore." I replied, "Okay, then who do I call about this, because this is an official promotion." She did a quick U-turn, disappeared into the back, and moments later, triumphantly returned with two fresh Monopoly wrappers for me. This might seem small, but it's about the principle! It strongly suggests that some staff members are treating customers like chumps, collecting the game pieces for themselves and handing out old, used wrappers. Heads up to my fellow Monopoly hunters: CHECK YOUR WRAPPERS BEFORE YOU LEAVE! The race for Boardwalk is on, and the competition is internal! #McDonaldsMonopoly #MonopolyGate #McGriddleLife #CustomerService #RealityCheck #DontGetScammed #Monopoly #FastFoodFails #McDonalds read more

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No matter what I order, I am always asked to pull into a separate parking spot. Even when I only order one simple item -- not a custom order -- I'm still told to move so they can keep their drive-thru times looking good. This is very frustrating and feels unacceptable. Why should the car behind me be treated as more important, especially when my order is quick and straightforward? Because of this ongoing experience, I will be choosing to visit another McDonald's down the street instead read more

Mostly just stopped here for the bathroom, so I just got something small (a sweet tea and a breakfast burrito). The staff were all friendly, especially the man working the register. He was even checking up on people, making sure they liked the food. The inside was very clean, and the outside was being actively cleaned when I got there. I also liked how they had a table with lights that you could touch and create patterns on, so the place is good for kids or neurodivergent people. The staff and the cleanliness alone makes this McDonalds worth it. read more

glad it's nearby but set your expectations as staff is so slow and stressed, they mess up my orders all the time. I feel for them but make sure you double check your order is all there before you take out. I only get breakfast here (served until 11am) and always use the McD's app for discounts since it's not a good value otherwise. App Deals: - BOGO | Buy one Breakfast Sandwich, get one FREE (valid 1x/day) - 20% off any purchase of $15 or more (excludes tax, valid 1x/day) if I'm getting a larger order for a group My go-tos: $6.99 Egg McMuffin $8.09 Bacon Egg Cheese Bagel sandwich read more

McDonald's - My double protein bfast sandwich: Egg McMuffin + Bacon Egg Cheese Bagel smashed together! - Fast Food Near Me - Sunnyvale, California

Stopped by to grab some sausage McMuffin with eggs sandwiches. Waited a few minutes to get staff attention. Ordered at counter. This location gets busy! While I was there, gentleman came in to say his hotcakes order was missing hotcakes. Need more employees. read more

Hours are great for a late night snack. They're doing two large fries for $4.5, great for the wallet but not tbh e calories. Order via the app for good rewards and other fun stuff. read more

Obviously this is McDonald's so this isn't about the food. I just wanted to share my experience with the lady that was working the window this morning. She was super rude. 6/15 at 10:24am. She said here and shoved the food in my husband's face. If you're going to work in the food industry, fix your attitude. read more

This location missed a whole entire meal and it was hard to get their attention at the drive thru. We did eventually got their attention and got our meal that we bought! read more

Mess up my drive-through order everytime, usually missing item. They don't really double check what's in the bag. Couple times had to walk in from my because I waited so long in the car. read more

Seams to me that the people that work here discriminate against white people. Took 20 minutes to have someone take my order where as when someone of latin descent goes to the register they were taken care of immediately. My order was given to me incorrectly, the people working at this location do not seam to care about customer service i called there customer service phone line and of course its just a recorded line with no one to talk to read more

Probably the slowest service I've ever had at a McDonalds in my entire life. Waited maybe 15 minutes for a drink, even though there were no other customers. I even peered inside and just watched employees chatting for pretty much the entire time. Left after 15 minutes without receiving my order because at a certain point, you know it's not coming and you just need to go to the company itself to demand a refund. I don't have extremely high standards for service, but this is the worst service I've ever had. read more

The drive thru here isn't actually open 24 hours anymore. I swung by on a Wednesday around 10pm-ish and all the lights were off but employees were inside. Not sure what the deal is because they have a giant neon sign in the window that says "drive thru open 24 hours". Your best bet for late night eats would be the other McDonald's location on Augustine Drive or Jack In The Box. Are they understaffed? Are they just pretending to be closed and are making it seem like they're working so they can get a check? Are they doing inventory? This was the 2nd time I tried coming by sorta late night-ish and I couldn't order through the drive thru. read more

Made a pit stop to use the restroom and stayed after for a quick meal. They fucked up my order 3 times back to back. Ordered a McDouble Meal deal and spicy mcchicken. Both sandwiches with extra pickles. They overcharged me for the soda. Had to get a refund. Then got my food and it was missing the fuxking nuggets. Then checked everything else and the pickles were missing. I notified someone (I'd assume a manager) and they gave me an apple pie plus extra fries and junk. It's a nice consolation prize but overall a bad experience. I'm gonna avoid this McDonald's. Should've checked the reviews ahead of time. If the staff read this comment I'd suggest to get a better cashier. These were all easily preventable mistakes. read more

McDonald's - Fast Food Near Me - Sunnyvale, California

I've only gone here drive thru and they were fast and got the order right. The servers are polite and efficient. I patron this place because it's so close to my house and only when I am in a pinch and need something quick. It is what it is, not expecting much. read more

We stopped by quarter note for a drink and decided to get food at McDonald's late night. (No car) we walked over and wouldn't take a simple order. Through the drive thru. It's not hard to be a nice person to take an order for people that didn't have a car. When we saw multiple driver pulling up ordering. I get it we didn't have a car but doesn't hurt to take an order. read more

So it it the one of the coldest nights on record (SF had broke a 132 year record low), and I was watching The Founder on Netflix which is about the McDonald's story (which came first, the chicken or the egg?)..so of course you want McDonal's fries with sweet and sour sauce at 4:00 AM. The Sunnyvale location turns out to be closed in Sunnyvale. The other 24/7 location in Mountain View was closed on Yelp. Turns out there is another 24/7 location in Santa Clara 5 minutes away. Again that location turns out to be closed too. Ended up as the last customer at Jack in the Box for some reason since their computer system might be going down too. This location has always been hit or miss since I lived a few minutes away since 2016. Sometimes it would close randomly, ice cream cone machine would not be working or cleaning, cold fries, wrong items, etc. This is the closest 24/7 McDonald's, but I would still drive to the Mountain View location. One of the best McDonald's location by far in the area, is the 696 N Mathilda Ave, Sunnyvale location. Crisp hot fries that is lightly salted, golden brown nuggets with just enough breading, and fast friendly service over the years. It closed at 10 PM though, which it would be open later, as this place would be amazing for sure! read more

Yikes!! Such low ratings for this location. Who runs this place and what type of people are they hiring? Anyway, I just came here to say that if you want the 13 COOKIES (cookie tote), go to the Sunnyvale location on El Camino or Mathilda. It's around $6 plus tax. The cookies here are double the price. Yes, double!!! read more

Not buying anything from this place. I ordered two Happy Meals, a 6 piece chicken N nuggets, and a chess burger happy meal both with Apple juice. I asked if I can have an empty happy meal box so that I can put the two apple in the box. The Hispanic manager or supervisor came to the window asked me I wanted, I said can you give me an empty happy meal box? He said no you can't, I said why not? He gives me a paper bag, I said I want the happy meal box, again he said no. I said why not? He couldn't tell me why. I said nevermind, I am not coming back here anymore. He said have a good day. I always stop by to get happy for my grand kids after I get off work coming from North. At least once a week and besides the happy meals I order other stuff. And I average $27 + every time I visit. I don't know how much they would lose if they gave me free empty happy meal box. They rather lose a customer for a free happy meal box. They were so concerne about the empty box. They forgot to give me the large fries that I ordered $5.69 cent. I don't have time to go back there to get my fries. I will not make a big deal about it, never again do business with people that makes a big deal about giving an empty happy meal box. The happy meal box must be expensive. Adios McDonald's at Lawrence Sunnyvale. Two thumbs down read more

8/3/23 I tried to order at their kiosk but when it was time to pay it errored out. Went to cashier and couldn't understand what she was saying and after asking her to repeat I gave up. But somehow we got paid up. Then I tried to sit and half the tables had chairs on them. Seriously?!?? Are we still in 2021??? Btw I got their new jalapeño breakfast sandwich and I dunno what they did to the original other than add 2 slices of pickled jalapeño. Lame. 1/5 #santaclara #fastfood #americanfastfood #breakfastsandwich read more

Bad communication from staff to the Coustmer always takes time to get the order never get good service

Cool. I personally don't like McDonald's, however helpful staff, fresh food and drinks, clean place and restrooms, etc.

I have never been treated so rudely at a McDonalds before! This just happened 9/12 @ 4pm (so that you know exactly what shift this happened on. I went to pick up my food at the counter and made sure to check my bag for sweet and sour sauce for my nuggets. Noticing that they had forgot the sauce, I politely said, "excuse me" and was ignored by the woman behind the counter. I waited a few more moments before I reached behind the counter for the sauce that comes with my meal. The woman saw me put my sauce in my bag and rudely said, "next time ask for sauce"! I said, "I did ask. You ignored me. Next time don't ignore people when they are talking to you". And I walked out! Maybe the owner should do some training on not ignoring their customers and how to address people. how to t read more

They advertise being open 24/7 don't believe it! Twice now I have come late at night and they have said they are closed. What's worse, if you order on the app they don't refund your money! Update I did get a refund but they shouldn't say they are 24/7 read more

Hours are totally misleading. Countless nights pulled into the drive through and zero response. Happens to so many customers. Change your ridiculous sign and times posted online and in store. Someone should report this place if not done already. All you're doing is losing customers and losing revenue. read more

Slow drive thru after ordering lacking manpower Food is ok will return Waiting in reserve is pointless to go thru drivethru read more

I enjoy McDonald's once in a while but for some reason every time I go to this one they either get my order wrong or I'm getting attitude from the drive thru employee. I decided to go get some food today and got a quarter pounder and there was paper melted on to one of my beef patty's. At this point I don't even want to get my once in a while McDonald's due to the fact this one just blatantly sucks. read more

McDonald's - A piece of my Quarter Pounder with Cheese Deluxe and apparently some paper too. - Fast Food Near Me - Sunnyvale, California

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the employees are inside pretending to be working but they don't help customers i went through the drive through late at night & it took 15 minutes for me drive off before i gave up in the worst experience ever corporate is paying them to hide inside while customers are outside getting irate read more

Creepy. They don't automatically speak English. You have to say WHAT? A few times before you get any greeting in English. Also the slowest McDonald's I've ever been to. And the fries portion didn't have enough salt. read more

The service is usually pretty good but I'm giving a low rating to reach out to the manager directly. Today, roughly 30 min ago I came to get a 6 nuggets happy-meal. The cashier taking the order said y'all did not have that. I folder her I see it on the menu outside but she still continue to say she don't see it instead of asking for help. Since I was in the run I forced my son to get the cheeseburger one instead for convenience. read more

McDonald's - Fast Food Near Me - Sunnyvale, California

Shame on McDonalds for forcing their employees to work on Xmas while understaffing all their locations and making their employees have grinch-like attitudes. And then not even putting in the effort to update their holiday hours on the app so many families wasted their time in the long drive thru lines just to get turned down for orders. Mcdonalds bringing the Grinch to Christmas read more

After seeing the commercials for the return of the infamous, and oft unavailable, McRib, I had to stop by McDonald's to check it out (I know, I'm a marketing exec's dream). This is the first year McDonald's has had the McRib available nationwide since 2012. There was a line of 6-7 cars around 6:15pm on a Sunday, but it moved pretty quickly and I received my order in about 10 minutes. I just ordered their McRib ($4.49, https://www.yelp.com/user_local_photos?select=3NVRwneeE9nanQuS9PgWfA&userid=76vIFZcC7owykCBjMfGVXg), which was good, but not amazing. The BBQ sauce was probably the best part, since the level of sweetness was perfect, as was the consistency. The roll was soft, but didn't add much else, and the patty was a bit too mystery meat-ish for me. The McRib was definitely worth trying once, but I wouldn't go out of my way to order it again. read more

McDonald's - McRib ($4.49)- 3/5 stars - Fast Food Near Me - Sunnyvale, California

I placed an order on the app this morning for this location. The app glitched and switched it to another location, even though the address said this location. I get to the store and obviously they can't find the order until a lady goes to some screen and says I ordered it for another location. I told her that I didn't and it must've messed up. I asked her what I needed to do to get my food. Her response was leave and re-order there was no sorry for the inconvenience. No apology. She was just really proud of herself for proving that I messed up, even though it was the app that messed up. read more

Nothing bothers me more than this split drive through entrance, it's happens way too often where I pull up to one speaker where you order and the person behind me pulls up the other... and I end up getting skipped... it's happened more times than I can count of my hand. I got into line/que way before the person behind me showed up. You guys need to fix this. Not many places open late and it's a complete waste of time. Why should I have to wait another 5-10 minutes when I was waiting longer than the person behind me. Cashiers need to pay more attention to who pulls up first, it's not fair. without being able to order I pull up the window and, in the nicest way possible I say "hey I got here first and you took the other person order before me" she didn't even say anything to me so I left. read more