The food was delicious, burger and fries was flavorful, and nice hot! Customer service was great! Employees not serving guests, should smile more and at least say hello! Place had an awesome ambiance and vibe! read more

The typical IN-N-Out Burger with the typical customer service greatness they are known to have!! Our visits typically fall along lunch timeframes or during the dinner rush so a wait is always going to be expected on our end. I don't even bother with the drive thru because those lines go on and on and on. Food is always freshly made regardless of how busy the flow of foot traffic is. Orders are made appropriately aside from a few hiccups involving cheese that shouldn't have been placed in my burger but the INO crew is always quick to fix the mistake. I especially appreciate the staff not giving you a hard time whenever you have extra requests. 5/5 stars. read more

In-N-Out Burger - Cheeseburger - Fast Food Near Me - Santa Clara, California

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I've never had good fries at In-N-Out. You'd think for how busy they are, they'd have nothing but fresh fries going out. Nope! It was like 10p on a Wednesday and the line stayed 10-20 deep the entire time. But the fries were warm and lifeless and the re-make wasn't much better. I ordered a Double Double with a whole grilled onion as I had recently heard that was an option. It was a good burger, but not wait in line for 15 then wait another 15 for the food good. Was this place founded by Jim Jones or something? And can we stop with the secret menu BS? It's probably the reason this place takes so F'ing long. If your burgers are so good, own it and stop with double grilled in whale blubber with a dry-toasted double bottom bun with shredded lettuce and 2mm thin tomatoes. Some do it better, and some do it worse, but get over it. It's a fast food burger. read more

In-N-Out Burger - Insanity inside - Fast Food Near Me - Santa Clara, California

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I got a vegetarian "burger"-- it had lettuce, tomatoes, pickles, cheese, and grilled onions. Was pretty good-- surprisingly the lettuce was the best part, super crunchy and fresh! I wish they would add a veggie protein option. I was really excited for the fries, but unfortunately mine were cold and stale. I did get to try my partner's, his were hot and fresh-- they kind of lacked flavor, but salt helped. Whew, the little peppers were tasty but hotter than I expected, lol I mistook them for funny shaped pepperoncinis I quickly realized they were not. Overall, I'm glad I got to try In-N-Out for the first time. This location looked new and clean. The staff was friendly and helpful. read more

In-N-Out Burger - Veggie version of their burger and fries - Fast Food Near Me - Santa Clara, California

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Great service! I confused the counter and they charged me twice for a drink and hot cocoa (my accent). The manager who worked here since 2017 (impressive) helped out really quick and I got refunded. Food is always on point. Atmosphere is nice with most people using drive through. read more

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Visited on a Saturday night. The place was busy but staff was efficient! Food came out in an acceptablr amount of time. It hit the spot! The place was clean and parking was easy. read more

In-N-Out Burger - Fast Food Near Me - Santa Clara, California

I came in last Friday and opt-in for a protein style burger. This location's In-N-Out Burger is at least one dollar or more than the location in San Ramon, CA. The protein style burger costed around $4 something. I had the same thing at San Ramon location which only costed under $3. I guess pending on the location of the area, the prices are different. Overall, the protein style burger was good. But I probably opt in for a hamburger instead and just remove the buns since it is cheaper that way. Don't know why protein style burger costs more. Due to AMC theater located in this plaza, it gets crowded whenever folks finished watching a movie and would come here to eat. My husband had helped me place the order and it is unfortunate his order number was forgotten. He had to go up the counter after he noticed his order # was skipped and the counter person said they are making it right away and apologized for skipping his order number. Just our luck. Too crowded. It is in a good location to have many customers come. The protein style was delicious, just didn't like the price or the crowd or the wait. read more

In-N-Out Burger - Protein style burger - Fast Food Near Me - Santa Clara, California

Love this INO so much because they never get my order wrong and I'm pretty specific with a vegetarian diet. Really hate their drive though, it's a hot mess. People coming in from all types of ways. So some direction would be nice. The inside is pretty clean and they have a patio so bring your furry friend! read more

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I know it's fast food but it's a dang good burger. I'd say it's a better burger than five guys and right up there with Mighty Fine. The place was busy but clean and the service was fast and friendly. The bun was fresh and the burger was hot and were toppings fresh! I don't love the fries as much as I like Mighty Fine and Five Guys but they were also good. I enjoyed the chocolate shake a lot too! read more

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In N Out never disappoints. I got their hamburger with grilled onions and fries and it is the same old, delicious flavor bursting in my mouth! My boyfriend got double double :) both of us are satisfied and very happy. Lots of seating inside and parking was also spacious. The order came out very fast and very fresh. read more

In-N-Out Burger - Hamburger and double double - Fast Food Near Me - Santa Clara, California

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I swear that I have reviewed this place before and it just didn't stick! So here it goes! Like all INOs, their staff is consistent. Always friendly, smiling and professional. Food is also consistent, even if you do something that is not on the menu. The one thing I do have to say which is also consistent, is it is hard to get a table cleaned because of the turn over of customers. read more

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I come here every now and then for a quick bite to eat when I'm seeing a movie nearby. Lately I've come often enough to know that they recently started asking if you want to round up to the nearest dollar to donate to the homeless, then following this (and just days ago) they upped the prices of their menu items. I didn't realize until after I had ordered my food. When I mentioned something to the cashier about the different price for something I get often, he reacted as if there hadn't been recent changes in prices and exclaimed "well it's only a $.17 difference." I felt gaslit honestly. Maybe they started asking to donate to the homeless out of the kindness of the hearts, but part of me thinks that they only started doing that to prepare customers for the hike in price coming their way. I wish they had just let me know. "Yeah, we recently had to raise our prices"- that feels more honest to me. My food was still good, comes out relatively quickly, and the employees overall are sweet, so I'll still give 4 stars. read more

In-N-Out Burger - In-N-Out from outside - Fast Food Near Me - Santa Clara, California

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It's obvious the staff is not happy. At the end of the day, I don't blame them. I blame corporate. Your workers are not happy because you are clearly overworking or underpaying them. Do better. Treat your workers with respect and it will reflect in your business. read more

4x4 animal style and animal fries with a vanilla shake. Great lunch to have before going to an WWE event on a friday night! read more

In-N-Out Burger - Fast Food Near Me - Santa Clara, California

This is my go to In n Out. I am usually met with fantastic service and amicable people, until today. I had my order repeated back to me incorrectly, to which I corrected. Once I got to the checkout window, I had my order repeated back to me incorrectly a second time. I corrected him and thought everything was fine. When I received my food, it was the initial incorrect order that I thought I had corrected the first time... then the second time... it was wrong again. I arrived home with a burger with none of the adjustments I had requested. I am left with a burger I cannot eat. I'm not sure if this is because it's late on a Saturday, but honestly after correcting their mistake twice, I'm extremely upset with being left with a burger I can't eat because it has bread when I asked for protein style (lettuce bun). I don't know how to ensure my order is correct next time, because I corrected the employees twice... Honestly, I may just not come back to this In n out again. I've never had to deal with this before, but I really don't want to leave with a burger I can't eat again. Just to note, I asked for a double double with no spread, no tomato, grilled onions, ketchup, protein style. I got a double double with raw onions, spread, no tomato. I CANT EAT BREAD... WHAT IS THIS... read more

In-N-Out Burger - A Double Double with no spread, no tomato, grilled onion, protein style. Instead, I got a double double with spread, raw onion, and a bun - Fast Food Near Me - Santa Clara, California

Personally, I think this In-N-Out Burger is a great location! I mean it's centrally located and you have AMC Theaters right next to you! There is always plenty of parking available. And it's In-N-Out which has great tasting burgers, shakes, and their fries are more enjoyable now that you can tell them to fry them longer. I like at all their locations, that they have a person who takes your order while you are waiting in the drive-thru line! Whoever takes your order here (or especially at the counter) is always nice and friendly! read more

In-N-Out Burger - Double-Double Cheese Burger, Animal-Style. - Fast Food Near Me - Santa Clara, California

Food is what you expect. Service is good here, they keep the drive-through line moving. The line of cars can be a little messy due to an entrance/exit intersecting with the line if there's a lot of cars. But the workers keep the cars moving, and that helps. read more

Super easy and quick meal when you don't know what to get! Burgers are always great but fries not so much... I could do without the fries. My go to is a double double animal style with extra pickles-- messy but worth it! read more

In-N-Out Burger - Double double - Fast Food Near Me - Santa Clara, California

This is my second location on my trip to SJ/SC area and not any different from the spot I visited and consistency is what you should look for at multiple nearby locations. The only change was I got two orders of fries with my double, double meal. I always add onions to my burger. Again everything came out as ordered and the fries were nice, hot and crispy. The server who took my order was good and like the other locations it was clean and well maintained with a worker constantly manning and cleaning up tables as needed at this bustling location. read more

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Food good Service excellent Ambiance good It's In n Out. The most consistent fast food chain in America. Burgers are fresh and the fries... I usually add grilled onions, chopped chilies and sauce on the side to add some flavor read more

In-N-Out Burger - #2 w/ grilled onions and extra sauce - Fast Food Near Me - Santa Clara, California

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Love this place and so close to my house. It does get crowded because school close buy,movie theaters and tech industry. The service is great and fast. Quality of food is always good. So if you quick bite for burger just go to this In N Out.... does get noise on busy hour. read more

Monica C elevated the already good service that in n out provides. The simple question of asking me if I wanted a water cup because I didn't get a drink was so thoughtful. read more

Skip the drive thru and go inside . Food arrived quick and fresh despite the long line. read more

In-N-Out Burger - Fast Food Near Me - Santa Clara, California

One of the best In-N-Out locations in the area! The restaurant is clean, spacious, and has more seating than usual, making it easier to find a table even during busy hours. The restrooms are well-maintained, and there's plenty of parking nearby, which adds to the convenience. The food is fresh and delicious (most of the time)! We usually order Double-Doubles, a cheeseburger, and fries, and everything comes out just right. Any customizations we request are handled correctly, which isn't always the case at other locations. The customer service is quick, friendly, and efficient. They processed 25 orders in just 10 minutes, which was impressive! If you're craving a good burger, this spot won't disappoint. And the fries? Definitely better than average! Not the best burger I've had, but definitely hits the spot. Recommend stopping by! read more

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One of my fav In N Out location bc plenty of parking and just less crowded (at least whenever I come here). It is near the AMC and I love coming here before or after the movies for a burger and fries. Affordable prices and it always good! Make sure to ask for a few packs of the in n out spread!! read more

In-N-Out Burger - Fast Food Near Me - Santa Clara, California

Double doubles are now $6.25, but worth it for my recent burger! Always get the extra lettuce, onions (regular and grilled) and it comes out fire. Getting into animal fries too read more

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I ordered a double double with onion bun and animal fries. It took 30+ minutes to receive my order only for it to be incorrect. I had to send it back to the kitchen to ask for the onion bun and it takes them so long just to get my order incorrect read more

This place is always crazy busy. Not even an hour from opening and they have more than 50 customers inside. Food is definitely always consistent. Just too bad that prices had to go up. Always get my burger animal style with chopped chilli. No pickles. Light well fries. Side of spread. Was too hungry to eat so didn't even get a chance to take a picture hehe. Can't go wrong with that order. Always leaving full and satisfied. During this visit the seating area was clean. read more

Hey shout out to Joshua, working the drive through on a busy Friday night. He was gracious, funny and just taking care of business. Quality staff don't get enough shout outs, so yea, thanks for taking care of my dog and I for a quick bite. read more

I've enjoyed this location after a moment of shopping at the Walmart Marketplace in the same center. Never had a problem. In person order takers are very nice and professional. It's speedy to pay at one window, then in a few minutes you'll get your hot, custom made burger. I always order extra lettuce, grilled onion, no cheese and no salt in the burger patty and French fries. I also order the light pink lemonade which is sugar free. Never had any issues with my custom order. My furbaby also gobbles up their paw patty, which is also always salt free for our furbabies. Still a good price for my custom order. read more

Currently in California for work, I've tried In n Out before and not been overly impressed, I figured I'd try it again and see how it went. Went thru drive thru since no time to eat inside. So I tried the double double meal. The fries are just not good. I'm not sure what it is but they taste like cardboard. The Double-Double itself was ok nothing to crave but just ok. While I know people will think I'm crazy that's ok, I prefer shake shack or five guys any day over this. The service though, In n Out has the best service, hands down. read more

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It's not going to be amazing decor as it's fast food. But this location had plenty of seating inside and out. It was clean and the staff was super friendly. The food I thought could be better. Possibly my preference but fries were too soft for my liking. Shake was fine and cheeseburger wasn't amazing. But if u r a fan, go nuts. If not, I would suggest try another burger place. read more

In-N-Out Burger - Cheeseburger, fries, and chocolate shake - Fast Food Near Me - Santa Clara, California

Even better than I remember! The last time I had in-n-out was a couple years ago but went back on Monday and it's so good. Love that you can customize anything here (hello secret menu!) and that they have banana peppers for you to get from the condiment station. I got the cheeseburger with all the toppings and it was so delicious with the banana peppers! It added the perfect tangy spicy sour balance to the burger. The animal style fries were out of this world. The only thing is that it was a little too soggy for me so next time I'll ask for the fries to be well done. The chocolate shake was also very good. More thick than I expected. If you're hungry, I would recommend the double-double which has 2 beef patties. This location has really friendly employees and our food came out pretty fast. Highly recommend! read more

In-N-Out Burger - Double double, cheeseburger, animal style fries, and chocolate shake - Fast Food Near Me - Santa Clara, California

Typical location with lots of cars in line. I went inside after my movie and the wait was not too bad. Good spot for cheap eats after a show. read more

I have to give a shout out to Josh! Hope you are able to get to happy hallow zoo this season! I've been coming here for quite sometime now, last few visits Josh has been either at the registers or at drive thru, his customer service skills is above and beyond. Even though you interact with him for a few minutes he makes those few minutes matter!!! Food is always 5 stars! read more

It only took 10 minutes for my order on a Friday night! Pretty quick considering our order was a little big. One of our burgers didn't have lettuce though. I guess the burger assembler forgot(?). The light well fries were done perfectly and the staff here were polite. They were constantly cleaning areas of the store too! KEEP IN MIND: There's not much seating at this location. read more

In-N-Out Burger - Fast Food Near Me - Santa Clara, California

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Today I had lunch here. I entered and was greeted immediately by an order taker Josh. He said welcome and waved. Yes I know. I was as surprised as you were. Who does that at a fast food place. I was amazed at the amount of energy he had. I ordered a cheeseburger with grilled onions and a Neapolitan shake. Josh said thanks for coming in and have a great meal. I didn't wait long before my number was called. I found a seat. Ripped open the bag. My first bite - Hottest burger patty. Burned the roof of my mouth when I took a bite. What a surprise. Was it a fluke. I took another bite. Same thing. Hot. Not only good service but great burger. And my Neapolitan shake hit the spot. And lots of parking spots. Located at the Mercado Plaza. read more

In-N-Out Burger - Fast Food Near Me - Santa Clara, California

In-N-Out is still my favorite fast food restaurant. The quality and freshness is unbeatable at the price. Service is as fast as they can, as it's usually pretty busy. I always get double-double anima style with whole grilled onions and chopped chillies, with animal style fries well-done with chopped chillies, and it never disappoints. This time I tried a 3x3 and it was just as good as always. read more

In-N-Out Burger - Fast Food Near Me - Santa Clara, California

This place always seems packed but it's worth the wait. Definitely would come back here! read more

In-N-Out Burger - Animal Style Fries - Fast Food Near Me - Santa Clara, California

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I like in n out but my last visit was not good! Drive thru employee name Abbi at Mercado location was not nice. We pulled up to the window and she did not greet us hello, and when we asked for extra condiments she gave us a look. She then gave us our drinks n food and we said thank you and she literally just brushed us off. No smile or anything. I understand if you're not having good day but please don't take it out on customers who did nothing to you. Thank you! read more