Horrible experience. Was rushed, forgot, sauce, as well as forgetting items. ..

I used the mobile app to order my lunch. My order was not ready. The onsite manager was twisting his hair, moving very slow and just told me to cancel the order after I had waited for my entire lunch hour. This is not a good place to visit if you need you food quick. The workers looked confused as to what was going on. No one and I mean, no one had on gloves or a hairnet. Are these places not inspected anymore. I am very disgruntled with my treatment today. read more

This the McDonald's @ 5052 W. Tennessee St. Tallahassee, Fl. They will short your order! Watch this store with you orders, This is the second time they shorted my order. they had shorted me the hash brown again, I went back this time ask them for a couple extra to comp me for my time & fuel, There response I can give you 1 but will have to charge you for the others, Ask them to them pay me for my time & fuel. Mangers response was just get out. There customer service is horrible. My advise is to stay away from this location. They don't care about you and never will, read more

I have been waiting 40 minutes for an order of 2 mcchickens. I have knocked on the window and I have yelled. This is absolutely absurd. I'm in the drive thru as 10 cars have passed me. read more

Not 24 hrs, they said they werent open until breakfast. It is 4:18 breakfast was 18 minutes ago. On top of it beinf 24 hrs they arent even following regular hours. And we were addressed of the matter with attitude. If the establishment is closed shouldnt the doors be locked? read more

I've suggested for years now the place needs to get shut down. Very seldom do you get to actually order food from here and when you do everything is horrible from the customer service to the food. read more

About a month ago, I had just got done shopping at Walmart by this McDonald's and decided to stop and get something to eat. I ordered at the kiosk (there are never any cashiers in this place) and waited. Waited, waited. Finally, I went to the counter and asked if I could have a cup for my drink. I was informed by (someone dressed as) the manager that her job was the drive thru and the other girl (who looked like she was working the drive thru) had the job of working the front counter. Nevermind, that the lady was standing there doing NOTHING! My order sat on the table for another few minutes and finally the lady that was 'working the counter' put it together and brought it to me along with my drink. I have been to this restaurant more than once and said I would never go back, but I gave them the benefit of the doubt at that moment. The lady that is supposedly the manager never smiles and never has a kind word for anyone, including her employees. I've seen her at other locations. She needs to lose her job. I WILL NEVER go back to this location again! **I realized after I posted this that it's for the wrong location - This review is for the location in front of Walmart on Mahan*** read more

Manager is extremely rude. Place does not open on time. Iced coffee is overly sweet. The ambience is unprofessional as the workers will be yelling and cursing in the back while ignoring customers waiting at the front. read more

Horrible everything, this place took a good thirty minutes to get to the windows for them to change to mobile orders only once I get up to the window, biggest joke ever read more

Slow on food and service. The ambiance is abysmal. If you want to be late to class, go eat here.

If I could get them negative stars I would. Very disrespectful and rude going through the drive through. They are uncoordinated and never have the orders ready and if they do it is typically a mix up. I have been here a few times and never once received good service. I work in customer... it's called being considerate and doing your job. That is PART of your job... that you get paid for. read more

I have only ever gone to this McDonald's for a mcflurry and NOT ONE TIME have I been successful. stop telling me your machine is broken. you're a liar and ruining my day. read more

We ordered breakfast we did not get it then we had to order lunch and we got breakfast and lunch.

I'm not one to write a review for a fast food restaurant because it's a fast food restaurant but this location is rather rude and will rush you for no reason when they made you wait a long time to get to the box. You're met with an attitude at the window and more times than not, your order will be wrong so you have to make that long line again. At the end of the day it is a McDonald's but I just wish the employees aren't as mean as this location comes off. I get you might be understaffed and busy, trust me I know I've worked with food before, but it doesn't give you the right to release that anger and frustration onto customers. read more

This McDonald's is the worst McDonald's I have ever been to. EVER. I would give it a 0/5 if I could. The workers are nasty and rude and made fun of my friend for being gay. None of them were wearing masks when I went through the drive through. At night the lines are around the building, not in a good way! There staff is very slow and they work like they don't care about their jobs. This place is trash, never go here ever!!!!!!!!!! read more

Horrible customer service. After waiting in a line to order the cashier told me to go order from the kiosk. I ordered snack wraps and this is what I received. Pictures speak louder than words..... I feel disrespected that this is what I spent my money on. They treat college students horrible. read more

McDonald's - two burritos on a wrapper - Fast Food Near Me - Tallahassee, Florida

This is how my Big Mac look when I got home and was sitting down at the dining room table to get ready to eat my sandwich. So if you ever go thought the drive-thru at McDonald on Pensacola Street make sure you check your food before you pull off or before you leave the parking lot because they are fixing the food the way awthey want to not the way you expect it to look. read more

McDonald's - a large sandwich in a box - Fast Food Near Me - Tallahassee, Florida

See all

I have never waited 30 mins for some nuggets and fries. Let me tell you, waiting 30 mins for nuggets will change you. That happened to me in this location. Not during any night, but during the last eclipse. The plan was to get some McDonald's and go to a nearby park to watch the eclipse. We really thought it would be a short trip to the newly renovated McDonald's. It took so long to get our order, we nearly missed the eclipse! The place was understaffed and loaded with people. The staff kept messing up orders and having to re-do already served orders. We had a large order, so we knew it would take a long time. What we didn't see coming is that they literally BURNED our fries. They had to throw away the whole batch and make fresh ones. Everyone working here looked very stressed out. At the end the fries weren't even salted and the nuggets were pretty old and stiff. read more

This might be the worst McDonald's in forida, either you're waiting 30-45 minutes for food or they'll say they aren't serving anymore

This has been a long time coming. I tried to keep it to myself but you really did it this time McPoopFart's. The first time I thought, you know what, I'll let it slide. After ordering my food online and waiting in curbside spot #3 for 20 minutes, I decide that I should go inside and ask what is taking so long. After waving to the people inside I got a shake of a head from the lovely worker at the counter who proceeded to point toward the drive thru line. Now I get to wait in line for food that I ordered 30 minutes ago. As I am waiting in the line that barely moved, I get a wonderful notification that read "Thank you for ordering from McDonalds." They gave my Bogo Big Mac to someone else. Fool me once, shame on you McDicks. Now today, I decide I would give McDongles another chance because I'm a nice guy and I believe in second chances. I get in line and the wait isn't that bad and I get up to the window fairly quickly. In my mind I'm saying, no way, you have won my heart back. But what do ya know, out of left field comes the heartache that I know all too well. I am at the speaker and no one says anything. A minute goes by, two minutes... I proceed to get out of my car and stretch my legs because you know, I had all the time in the world. After around 4 and a half minutes I get a "Hey what you want". Eventually got my food and what do ya know, barely warm. Fool me twice McDooDoo, shame on me. The two locations in Tallahassee have developed a hate for clowns and fast food in my heart that will never go away. I'd rather eat all 4 of my tires then go back there. Kick rocks. read more

Horrible service. Ordered on the app. Went thru the drive-thru. Waited at the speaker for almost 15 minutes before anyone acknowledged us. The put order in. Moved forward in line. Got to the window and waited almost 15 minutes before anyone else said anything. Then the order was incomplete. Missing 4 pies two drinks. Over half my order. This is bullshit. read more

Yo someone needs to shut this place down for real. How is this even considered a restaurant. I wait less for the fukin dentist bro. I don't blame the employees. They're just getting a check. But I do know this joint is franchised. The mf who owns this ho needs to step the fuck up. Yo owner. Please. Do. Better. Food still bussin. Just takes too long late at night. Goodnight yall!!!! read more

Very rude staff, they tried charging me for extra food we never asked for, and terribly run. Took 30 minutes just to fix the many many mistakes read more

This McDonald's makes me aggravated every time I go. I'm no critic, but I feel like they make it up as they go along.

Terrible service. The self service kiosks have removed any effort for the staff to even acknowledge customers. This is the worst fast food restaurant I've been to from a service perspective and we are just passing through town! read more

If I could give no stars I would. The staff are INCREDIBLY hateful. They ignore you when you walk inside, they won't even look at you. If they do speak to you, they dont speak to you like you're a person. They openly cuss at each other in front of customers. Literally the worst service ive ever had in my life. Do better. read more

I know I've written a review for this location before and seems like it got deleted, but it's a McDonalds so no big deal right? I guess someone rolled the address in Yelp... LOL Anyhow this location stays inherently busy so if you are in a hurry I wouldn't stop here. On the other hand it is only a McDonalds right? LOL read more

I wish I could review lower. This place is trash. Go to Wendy's or somewhere else. They take an hour plus every Uber eats order and don't even have a running phone. They're just terrible. They suck. They're terrible. Foods consistently cold. I hate these people with a passion. read more

Why write a review on Yelp about McDonald's? The mission of McDonald's to give the customer the same excellent generic experience, no matter what McDonald's they visit. Most have no issues doing this. I can go get a crappy burger in Tallahassee that will taste like the same crappy burger in Las Vegas. Branding. It's what they do. What's happened tho is franchise owners have taken over and are usually not on site day to day..so they have no idea what's going on. Hopefully, one of them will see this review. Whenever I go to McDonald's I always order the same thing..McDouble no ketchup extra onions and a 4 piece nugget. Not rocket science. I'm actually allergic to tomato, not trying to be difficult. I've ordered this exact thing at this exact McDonald's with no issues. Today, someone had their panties in a wad because I was told that NO, I could NOT order a 4 piece nugget. What? "We don't sell the 4 piece McNugget". I advised her that I had ordered a 4 piece before with no issues. I was again refused. Ok, whatevs. I pull to the front and ask to speak with a manager. This is when it goes downhill. A sloppily dressed, gold toothed, neck tatted woman sticks her head out the window. I don't say anything, because I'm waiting for the manager. Certainly this can't be the manager. Certainly this franchise owner isn't letting this person represent their brand. She says "YES?" I said, "well I'm waiting for the manager" and she proclaims she is the manager. Wow. Ok. So I ask her if they've stopped selling 4 piece nuggets in the last week. She tells me they've *never* sold 4 piece McNuggets. I started to explain that I was here last week and...then I was cut off with "Do you want this order or not?". Long story short, as I was driving home I found the 800# on the bag. While on the phone with him, I discovered several other issues. 1. They overcharged me for an item I didn't order. 2. My burger had tons of ketchup on it. 3. The drink I ordered was wrong. I didn't eat the food. Perhaps I was being punished for requesting something I shouldn't have, I dunno. To me, it's scary to trust people like that with food. I'll never go to this location again. read more

Terrible service. I've waited in line for over an hour before. Definitely one of the worst McDonald's.

This place is a hit or miss. So I normally just avoid it. Especially late nights since it's the after club location to many. A little surprised that so close to midnight that we got decent service. read more

The rudest and most unprofessional people. all of them act like they don't need to work. i asked for sauce that i could clearly see through the window and when i was told there was none even though i could clearly see it the lady yelled at me "i work here i know what we have" after i told her i could see it right there. truly terrible experience but what to you expect at mc donals read more

This is probably the literal 30th bad experience I've had with this particular McDonald's. They gave my order to the wrong car and then told me to pull forward after the manager was very rude about THEM MESSING UP MY ORDER. The guy at the drive through was obviously very confused but nice and trying to help but was given no guidance. He once again brought me the wrong order then I sat for 15 more minutes and was given my order with 3 missing items. Just no organization. read more

This place is horrible. Since before COVID. Always saying the ice cream machine don't work. At certain times only accepting cash and only melas available. Always closing due to "shift change". Literally had to call call corporate on this place a couple times just because of their service. Members are always moody, having attitude and disrespectful. Always messing up orders. The only reason they survive is because of the location but I rather go to other McDonald's that's no close because of their service. read more

Its a shame, they opened up just to have even worse customer service than last time! The worst part is you know you've had an awful experience when your leaving a review on yelp for MCDONALDS. Get it together yall ?????? I think the only positive thing about not EVER wanting to come here is I can now stick to my diet. I used to crave the fries and some other things lol but the customer service has turned me off way beyond turn off level. read more

I ain't gone lie this McDonald's is slow sometimes, but when you all toasted up you turn that music up and grab you that Mcchicken and large sweet tea you straight baby. Life is good also I highly suggest watching the crack heads next to the drive through always a good time. 2$ and a show that's a deal. read more

I have been here on multiple occasions and between the amount of loitering crackheads and shit tier service I can't say which is worse. The amount of time you have to wait after ordering is absurd. Since they have kiosks set up where you can order yourself there is no one at the register, so if you want to pay with cash you might as well hop over the counter and do it yourself. If you want to get your drink make sure you remind them because you never get it with your order. At the moment of this review a friend of mine received an incorrect order and has been waiting at the counter for 15 minutes waiting to get his correct order. He finally got his order and they gave us extra food, so thanks idiots. New management is definitely needed to get this place under control. read more

Worst McDonald's I've ever been to. I asked for coffee and I sent it back for them to put more coffee and they faked putting it in... they forgot to put coffee at all and now I have Carmel flavored milk. You have one job read more

McDonald's - a hand holding a cup of coffee - Fast Food Near Me - Tallahassee, Florida

Worst McDonalds to visit. Never received good service at this location. Service is extremely slow

This is a brand new McDonalds here in Tallahassee and is by far THE WORST fast food service place I've ever been to. Every single employee is rude and unsanitary. So sad to see such new place be run down by their staff. read more