This McDonald's has really stepped up its game. We started coming here in the before times, and the kids always had a blast, even if it wasn't the cleanest and was occasionally crowded. The self-service kiosks to order are efficient, especially if you know what you want. The remodeled interior resembles an attempt at a boutique restaurant, and the servers who bring your food to your table were so very pleasant. The floor and tables were nearly spotless, and the restored Play Place is as fun as ever. The food was hot and fresh, too. One of, if not THE, nicest McDonald's I've been to in recent memory. read more

McDonald's - The kids' meals don't have prices listed on the fast-changing video menus, and there's no indication that there's a "drink upcharge." - Fast Food Near Me - Union, New Jersey

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The food is terrible. Went there two days in a row and found black strand of hair in my food each time. They are not covering their hair at all. Burgers and bun are old and stale. Also I have complained many of times that the fries are cold and they do not fill them up to the top. I was told by the Manager that the owners advise them not to fill them up. I will no longer go to this restaurant. Stay away if you do not want to get sick! read more

It's McDonald's not a wagyu burger. This location always has such nice employees and good customer service. Our local Mickey Ds was sold out of the Grinch meal. No problem here. My kids liked the pickle salt on fries and my pregnant wife did too! Their fountain drinks are great. read more

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My Honey mustard tasted like Apple juice 1 star and kept messing up my order if I could I would give 0 stars terrible experience

This Mcdonalds hires only the worst employees. Everyone single order is always MISSING something it's so ridiculous. I worked here at this located and our team was great! So pathetic now how people can't even take seriously.... a fast food job --do better! Im really going call corporate. Do better. Wth is WRONG W YOU read more

McDonald's - Two meals ordered one drink sent! Math must be difficult - Fast Food Near Me - Union, New Jersey

I had the WORST experience at this McDonalds, I was on the phone trying to place an order and the worker was shockingly disrespectful from the start. First off, she kept on interrupting me by repeating, "How can I help you?" over 20 times, Second off she acted like she had no connection when I asked for her name and the manager. She was acting extremely snarky and when I called back she acted like she took my order and hung up. I have NEVER felt such a bad service in a McDonalds before. I felt I was in a Waffle House arguing with an employee. Do these employees think everything is a joke?? Please step up the customer service McDonalds or I will have an inspector come and see ya'll. Yeah, I do remember when a waterbug came out of the window as I picked up my food. With love, Megan Thee Stallion read more

I don't regularly eat at McDonald's but I occasionally stop by this location if I'm driving by late at night and haven't eaten. The only thing I ever order is the bbq bacon burger which can be hit or miss but they usually do a good enough job at this location. Staff is usually friendly but I've had some crappy customer service at this location. I've only used the drive thru here and at times it's quick and other times you might as well turn off your car while you wait. I've also gotten their chocolate chip cookies which are usually good. You can actually ask them to warm up the cookies which sometimes helps improve the taste. Overall its an ok location. If you're just passing through it's good enough but again it all depends on what staff you get that day. read more

McDonald's - Fast Food Near Me - Union, New Jersey

I hate this McDonalds! I have visited this location on numerous occasions. During the day its fine but after midnight the employees will ignore you until you leave without taking your order. It's supposed to be 24hrs but they never work after 12. Lights on, menu board lit but the employees scatter. Tonight I drove in and circled the lot before I went through the drive thru to make sure it was open. I saw people inside with the headset on, but when I went to order they ignored me. I waited for 10 mins honked my horn and drove up to the window where I saw 2 employees but they acted like they didn't see me or hear my horn. ​Never again!!!! read more

Horrible service today. Was asked to move up to the stop sign to get my soda. Literally took about 10 minutes for them to give it to me after repeated honking trying to get their attention. Really want to give them zero stars for this visit read more

Every time I go to the drive through of this McDonalds the wait time is at least a 30 minute wait. Plus there is always something not available such as food or drink selections. Waited in the drive through for half and hour and decided to give up and leave. This is the worst customer service I have ever received and refuse to ever go to this establishment again. So many years of the same treatment and no change. Terrible play read more

It defeats the purpose of going out to grab a quick fast food sandwich as a knowingly unhealthy treat - when it's this mediocre. $5? And that's the amount of sauce. If it wasn't for starving kids and feeling guilty - this would be going straight into the trash. read more

McDonald's - The "spicy" McChicken. - Fast Food Near Me - Union, New Jersey

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Terrible. Went through the drive thru, ordered a Big Mac meal, large and Diet Coke. On the drive home, opened the bag to find chicken nuggets, half filled large fries, and coke to drink. Literally the whole meal wrong. Go back, after push back from management, she says she knows who got my meal. She takes the Big Mac, 20 minutes old, that was given to another customer and puts it in my bag and says here you go. I told her I don't want food someone else has touched. She said it wasn't, but I watched her do it. Such a disgrace and disappointment. read more

Overall ok but the young Caucasian lady running the number 2 window on 12-21-18 around 10pm, is extremely disrespectful. I asked for a receipt. She looked at me like I'm crazy. I asked again and she responded "Why?". I said because I want one. She closed the window in my face and began talking behind glass while throwing here hands up. I waited at the window and she opened it again and said my machine is broken There were two other ladies standing next to her and said what your receipt machine is no working and began to work on the machine and she just closed the window again. It's fine if your machine stops working but don't give me an attitude about it and ask me why I requested a receipt. read more

This place is horrible at night. It's slow in the daytime and just gets slower at night. How can you have only 1 window open to serve customers?! One night recently they only had window #2 open to take your order, serve your order, and pay for your order! Only 1 window to do all this! It's ridiculous what happens here at night. Food is never ready and you're forced to pull up and wait and wait. They really need to do something about the night shift and the service. read more

While the renovations bring a refreshing experience to this old childhood memory, the service consistency still continues to remain the same especially while ordering from the drive thru. There is an extremely high chance that something may be forgotten and you will either find yourself turning back around to the drive thru or walk away disappointed because they forgot something. read more

Very nice upgrades and big shout-out to Ay-Zaneyah for not giving me pennies. My biggest pet peeve is not rounding up that penny we're always short.. My order was perfect, thanks McDonalds... read more

Everything was good until recently. One time, I ordered coffee, and they gave me one with a leaky lid, resulting in hot coffee spilling over my arm. And another time I came, they told me that the coffee wasn't even ready yet. At 8AM?! Wow, they really need to be more organized here. read more

From far the worse Mc Donalds ever . They just don't care about customer . I gave them so many chances before write this review . You can order something without onions and they will come with onions for sure . They fail on basic of any fast food like not place ketchup with your order of fries , no straw with a drink . And least but not last , I spoke with the manager more than once with not results of customer service improve . After that I decide to contact the owners that display their contact number at the door and next to the register . Another disappointment . They said that the person in charge will return my call and never did . I tried send an email to Mc Donalds corporate , guess what ?!?! Nothing again . I promise my self not going there anymore . Definitely not recommend . read more

Despite the new renovation, this location left a lot to be desired. I did not order a lot of food; yet waited and exorbitantly long length of time at the drive through. Then, as we are still waiting, we see the girl who was serving us leave! In the middle of our order! We waited a few more minutes and finally a man--who may have been a manager and was apologetic--came to the window. He had no idea what our order was so that took another couple of minutes. On the plus side, our food was prepared correctly. Another negative--our fries were half empty--see the photo. I had not eaten any at all. My daughters container was exactly the same. read more

Ohhhhhhh how can you not enjoy the crispy chicken McNugget as it enters your mouth. You feel a slight texture of crunchiness as you bite your way down the tender white meat covered in the sweet and sour sauce. Your mind and taste buds sit in shock as you try to comprehend the deliciousness of crispy nugget covered in ultimate sweetness. Then you have to switch it up because the sauce is too sweet and counter balance it with the bbq sauce. Once again your taste buds sit in shock as you continue that tasting from sauce to sauce. That initial bite is heaven in your mouth. Do not dare speak ill of the chicken mcnugget or you will definitely have to deal with the wrath of my anger. read more

I love McDonalds but this location is one of the worst I have ever experienced. I have yet to EVER have an order here that was done correctly and the drive through staff is often rude. I never get rude back but they act like it's my fault if I ask for a hamburger and they give me a cheeseburger. McDonalds HQ needs to get training here ASAP read more

i like the nuggies!!!!!!!!!! so yessss def yum but dont go in the restaurant please. trust me.

I went there last Sunday. Order a big Mac meal with a strawberry lemonade with no ice. When I got the drink the cup was half filled. I asked the person who took my order to fill the cup. She said the machine makes the drink. All she does is push the button for size cup. So she can't fill the cup. Then she tells me just because I asked for no ice does not mean I get more product. Then her manager comes and say the same thing about the the machine. Then he tells me next time order a large and they put it in a medium cup. So I will not know cup half full. I just walked a way after he said that. After I took two sips of it. I throw it in away because it had this bad after taste. I always ask for no ice and this is the first time I was ever given a half full ed cup. Last Sunday I did the satisfaction survey and said yes I wanted someone to contact me and no one ever contacted me. read more

McDonald's - Order medium strawberry lemonade with no ice. Was give a half full cup and told they couldn't full the cup - Fast Food Near Me - Union, New Jersey

Worst experience ever, after a long day of work feb 2nd 10:30 pm all i wanted was to get some McDonald's and go home so i waited 17 mins when they weren't even busy do to the snow, but i didn't care about the wait , i got my order and went homet 5 minutes later got comfortable and ready to eat all my food was burned chicken hard as a rock ,nuggets rock solid, fries hard... as.....,they were warm but everything tasted old like if it was seating all day under the heat lamp read more

They refuse to answer the drive thru and when I pull up to the window the workers just ignore me or pretend I'm not there on multiple occasions. read more

I went here yesterday after 4 weeks of not visiting since the stay at home order. Big mistake! Mostly because the staff wasn't taking the mask and glove protection order seriously. The Cashier wore his mask under his chin revealing his nose and mouth. Then the drive through window 1 worker (young lady) wasn't wearing gloves or a mask!! and when I asked she said she didn't like the feel of the gloves. Never explained why there was no mask. I threw everything she handed me right in the trash. I was so upset. What confidence do I have that my children's happy meals were handled by someone with gloves other than her who is taking our current situation serious. More importantly, how was this young girl protecting HERSELF from customers who may carry the virus. Do better mc Donald's. Enforce the rules for your staff. I wasn't a bitch and ask for a refund I just threw my $40 order away. And I will never return to this location or any fast food drive through. Thanks. Be safe! read more

Aug 28 1:30pm. I ordered a wrap with chicken, tomato, cucumber and lettuce (#9 on the menu). It tasted bad. But only after a few bites did I realize they actually microwaved the wrap together with the salad! So the lettuce, cucumbers and tomatoes came out warm and half cooked, absolutely disgusting. They apparently reheated leftovers for me. Strange, I expected at least some basic quality controls at that chain. read more

Just throw your money in the trash save yourself some time. Takes 20 min for a sausage biscuit with cheese. Go to bk down the road 39 seconds down the road read more

First time I see McDonald's have no meet , I understand now all business having hard time, maybe track didn't came at the time it's ok , I ordered chicken , 5 crispy chicken and 4 French fries, when I got home where hungry people waiting for me , I find out I have only 4 burgers , but charged for 5 and no catchup , no Splenda that I'm asking for ... nothing had bad experience, didn't want to complain, but I have to stay hungry till the morning read more

Absolutely the worst McDonald's I have been to. Zero quality control when it comes to the food. Even the fountain drink tasted horrible. Someone needs to come in and revamp this whole operation as I have never experienced the food tasting this off. Would give zero stars but yelp has to be somewhat nice. read more

Says open twenty four hours. waited in the drive through for half an hour while the employees were seemingly talking to many other costumers in their cars. we finally reached the intercom and an employee said they were closed and told us to leave. Waste of time, would not be surprised if they sold crack there instead of burgers during the night. Complete and utter disregard for costumers, never returning. read more

This is the worst McDonalds I've ever been to. I will never return and I'd hope the employees were fired for being so disrespectful. They gave me no sauce and were rushing me to take my order. I went here yesterday on Monday the 25th of May around 10pm. read more

I've gotten food at applebees faster than this stupid place. They don't even apologize for being slow

Just tried the new angus mushroom and Swiss snack wrap the other day. Awesome. But get it with no mayo.

This McDonald's is sad. Every time I come here the food tastes off. I didn't stay here long enough to eat anything or write a long review. I did stay long enough to use that bathroom that I was scared to even wash my hands in, and to hear the woman behind the counter talk about how she was on her period. Just what I needed. I'm trying to eat healthy anyway. read more

I love the dollar menu sausage McMuffins from McDonald's and i got 3 this afternoon and they were beyond amazing fresh bread hot meat and cheese totally amazing compared to any other McDonald's read more

McDonald's is the best food around. This particular one again is old and not well kept. It's in a great location, just could be kept up better, presentation is key. Otherwise, it's just McDonalds food read more

Went thru drivethru to get my fries freshly made and instead they were cold and soggy. Had to wait an extra 15 minutes for my apple pie and service wasn't the greatest. Will not recommend. These people here don't look like they want to work. read more

Not too clean, very urban stop This is an inner city McDonalds. People hang out in the booths without eating. The tables were sticky, and my wife did not feel safe sitting in the booth. I wouldn't come back. read more

Worst McD's ever. How do you not have hot coffee ready at 11 a.m. hamburger cold. Went to drive thru which explains the cold burger. I had to pull aside to wait for coffee, not acceptable. After 10 min wait had to go in and get the coffee. Place is nasty read more