Staff is very rude. I have seen them drop food on the floor and still serve it. The ambiance is very metro and not friendly. The short Latina with fake glasses is horrible and hates her job. read more

The fries are old and cheeseburgers are cold and not fresh again. I spend my hard earned money for this crap? What is wrong with cooking or fresh? I don't want fries hours old and a cold dry cheeseburger. read more

McDonald's - Dry and nasty - Fast Food Near Me - Vail, Colorado

Es el mejor McDonald's de la zona, el ambiente y el lugar es hermoso, y muy buena atención hacia los clientes, la comida fresca y rápida.

OK yes, this location is overly priced, but I don't think it's fair to give highly negative reviews based on that when the service workers are doing such a great job. Coming from Miami, most McDonald's wouldn't even let people go through their drive-through or inside. They just decided to stop serving people after like 8 PM. I really appreciate the people that work at this location and the service is always fast. I docked one star because of the high prices but ultimately the service is five stars. read more

What a total sh*tshow. So rude and completely incompetent. The first person who helped us (younger hispanic woman) could not have been more rude. When she took our payment, my daughter asked if she could throw away an empty cup and she looked down her nose and said "no" like we were asking her to wipe our butt, and closed the drive thru window on us. The second gal (asian?) asked for our payment again. It took her quite a while to confirm that we had actually paid. Then we got our order and noticed it was missing my daughter's chicken nuggets. Another crazy long wait for something that should have been relatively easy. Then when we got back on the road, we found our bag had no napkins or sauces. I know good help is hard to get, especially in the mountains where the cost of living is high, but these two (especially the first) were the bottom of the barrel. read more

Absolute garbage! $7 for sandwich? No fries no drink, and the burger was dry. Not expecting much from McDonald's, but really not good!Super Flat Burgers read more

McDonald's - the price of a cheeseburger - Fast Food Near Me - Vail, Colorado

Slow service. Cold food. Employees off the clock, yelling on the phone. Not professional at all.

The chain is very underappreciated. You can get two large iced coffees that taste great for less than one would cost at Starbucks. This location does not participate in the "all drink sizes are $1" though; my kids' sodas were $2 each. I suppose having a business in Vail isn't cheap. read more

The only reason I give this 2 stars is because the food is still what I expect from McDonalds. The prices on the other hand are RIDICULOUS. Every other McDs I've visited in the country it's $1 plus tax for any size drink so I can get my usual Iced tea for cheap. Not here! For the same price I paid 30 min east in Silverthorne ($2.16) I can buy 2 teas for what it cost me here. $1.99 plus tax! I realize it's Vail Andy things are more expensive but a 99% increase in the price?!?! It's the same for everything - upwards of a 50% markup on most items. And yes, I could (and do!) spend my money at a local establishments but when I need a quick drink without having to unload kids the drive thru can't be beat. But you can be certain I won't be back. read more

McDonald's - Receipt in Silverthorne. Notice this is for 2(!) drinks. - Fast Food Near Me - Vail, Colorado

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Chicken patty was thinner than the fries! The place was disgusting! Ordered extra fries instead of apples they did not deliver. Last place I would eat from in this area. read more

Do yourself a favor and do not go to this location. Workers are irresponsible and consistently mess up orders, and customer service skills do not exist here. read more

I'll McDonald's in Eagle County are about 30% higher than any other McDonald's in the state the one in Vail are crooks I just ordered a Mc rib which is seven dollars by itself 10 piece chicken nugget and a medium Coke it came to almost $17 ticket number 1395 when I looked at my receipt they charge me for a whole quarter pounder meal didn't get any fries didn't get a quarter pounder but got screwed once again out of my hard earned money it happens all the time I try not to go there but there are only two or three fast food joints in Vail read more

McDonald's food is good here compared to the Walmart McDonald's. Do not recommend the Walmart one at all. This vail McDonald's is expensive as fuck but it's vail. So expected. I'm just sick of this valley changing so rapidly. It's all for the rich. I've lived in Avon for 10 plus years . It used to be locals & charming & the ghetto kind of of the valley which was amazing we all loved it. We had chine garden , Montanas , summers on the lake BBQs. All come together as one. Party our face off and have fun all winter too. Now it's the filthy rich coming here building everywhere in Avon taking the town over. Double parking in suburbans everywhere. Vail used to be the tourists area nobody knew or wanted to come to Avon. Our little secret. Now it's over run with entitled rich people from TEXAS , & DEN. Please stop ruining our town. Texans the world doesn't revolve around you. We're all transplants , I get it. A little bit of respect when taking over a town is greatly appreciated. Stop double parking at city market and acting like you're the only ones here in your pick up trucks & suburbans. Learn how to PARK!!!!!!! Also learn how to drive in round abouts people !! Not both lanes , pick a lane and follow through !!!! There is NOWHERE to live here / rent. IF you find a place it's going to be you paying out the ass. I get it inflation etc. but when friends of mine are paying less for rent in NYC. There's an issue. AVON BUILD AFFORDABLE HOUSING ASAP !!!!! if we have room to build for the rich and run everyone out of town. This place is fucked in 2 years. No workers for you rich entitled people. Bye . Also yes we have room for afford housing , above Buffalo ridge the lane is developed and ready for massive affordable housing. Let's go !!!!! Or not , have fun when nobody is here to serve the entitled rich people. Thays going to be hilarious. All you work from home on your laptops and contribute nothing to this valley. It's going to collapse and none of us will be left working the real jobs. Anyways had to get it out. Thanks read more

How you make me wait 10 minutes for a Filet O Fish, 2 chicken strips, and a large fry but the Filet O Fish is cold?!?!?! 2 bites and dumped it in the trash. I guess that's what I get for taking my butt to McDonalds when I have grapes, cheese, prosciutto, and crackers in the RV. Fries were hot tho. Whatever.... read more

HAVE AGAIN: The ice cream cone was good, but not great. Chick fil A has much better ice cream.

McDonald's I love you when I can get your food HOT!!! Were there to get hashbrowns and coffee while we head to drive to Vegas on that faithful Saturday July 19 2008. Plus not forgetting the bathroom break that we got to make. I heart you McDonalds. At this Vail McDonalds, they have pretty neat looking picture frames that reflects the old era of the outdoor activities done here in Vail. "Old School" just the way I like. read more

I have a special place in my heart for McDonald's. Not only was it my first "real" job, it was where I learned about great customer service. This McDonald's however has a clear customer service problem. The staff was very standoffish, refused to help people who didn't want to use the kiosk, and took nearly 25-30 minutes to delivery nearly every order, including ours. We had to ask about parts of our order to get the whole thing delivered to us. Seems like they aren't great working with the kiosks. I also have to second what other reviewers have said, this stop is expensive. I could get a much better meal for the price, a large drink is nearly 100% more expensive than any other McDonald's I have been to, and that goes for their other items as well, though the markup on other things isn't as steep. The team in back mostly stood around, and when asked for help - pointed at the kiosk. One gentleman, who Had been waiting for his food for 30+ minutes went up to ask, and has an exchange with the manager that was very disappointing. He asked about his food, she asked for his receipt, she checked and sort of snapped at him that it has to be remade because it had been sitting there for 30 minutes. He asked if that was his fault, and she snapped again "I didn't say that, I just said I had to remake it." He walked away and sat down waiting another 10 minutes for the food. She dropped the food at his table (next to us) and said "is it all there?" He said "yes, but I had to wait 40 minutes for it." No apology, she just walked away. The worst part? While he was waiting she was badmouthing him to the rest of the staff right in front of the other customers (including me). Pitiful. TL;DR; Version: Extremely slow service, prices jacked up, rude staff, not well trained. My advice: Head to the next one. read more

It's 9:30. Drive thru is blacked out. No windows. Now speaker. My dude went to window and put his hands up. Woman working looks, and walks away. Wtf. You're the only drive thru in town. Stay open until the correct time please. And thank you. read more

Ate here because nothing else in Vail was open (May). Service was slow and the food temperature was only warm. The fries had way too much salt. Diner was clean inside. read more

This evening we had finished a President's day weekend trip to Glenwood Springs. On our way back, the highway I-70 E had closed. So, a natural stopping point was this McDonald's. This would be a ok place to stop if you have nowhere to go and need a quick bite to eat. As with any McDonald's, the food is exactly as you expect. There's salty shoestring fries and super flat burgers. Regular McDonald's fast food. One thing nice about this location is the charging ports at the tables. On the long wooden table in the middle, there are various charging ports along the table. They accommodate the standard charger with two prongs and usbs! Charge up if you're stuck in the area! read more

User-friendly drive thru... not. All I asked for was: 3 Sausage & Cheese McMuffins Bacon McSkillet (cheese/egg) Sausage Egg & Cheese Biscuit Sausage & Egg (no cheese) McMuffin Sausage Egg McMuffin (with cheese) 5 Hashbrowns Total: $24.82 The order was completeloy incorrect and they even had "me"{ double check it on the screen to confirm. What was listed on the screen was correct but in my bag not so much. I know you are thinking what the frank are you doing at McDonalds on a lovely wedding weekend in Vail? Well when you wake up slightly hungover and everyone is passed out and you wake up at 6am and are starved... there is nothing I want more than a Sausage Egg & No Cheese McMuffin. Unfortunately heartburn wouldn't even allow me to eat my tasty breakfast. Oh and I shared that with 5 people... I'm not that much of a piggy. Sidenote: My friends grandfather who recently passed invented the Egg McMuffin. Pure genius. read more

Closed at 930PM. Pulled up after a long day at the airport. Decided to pass Summit county restaurants to give Vail business. Tried making contact with employees but was only ignored. Do better. read more

Cleanest McDonald's I've ever been in. Bravo. Travel this nation and McDonalds can be hit or miss. This was hit. Plus, my favorite SWV song is playing read more

Nice clean McDonald's. Pretty much looks like the rest. This one had a RedBox DVD rental machine that I was looking for. I didn't even eat anything, but returned the movie I watched on the plane and picked up Zombieland. Zombie movie for a $1 and 50 chicken nuggets for $10? 4 stars all the way. read more

I was missing my mcchicken and told them and handed them the receipt i never pulled off and they still didn't believe me that they forgot my mcchicken. It's a dollar mcchicken just give me the sandwich and believe the customer read more

The staff was nice, the food came quickly and it was clean inside as well. Plenty of parking and they're bilingual so it gives customers an opportunity to speak Spanish if it's easier to order that way. Thanks McDs in Vail! read more

I asked for a side salad 4 times but they didn't know if that was on the menu. Considering I order it as my usually it's safe to say side salad is on the menu. read more

The Vail McDonalds is the best we've ever been too. Clean. Friendly. Fast. Generally I avoid the Golden Arches but this one is good.

Why go here when you can support a local business next door (Northside Kitchen) and get a burger that's 10x better and the same price?

The newly renovated McDonalds looks great. It is very modern and open. It does not look anything like any other one I have seen. I have weakness for McFlurries. The staff was very nice. I'm glad it is open now. read more

The only reason I am writing a review of McDonald's is to say that I will no longer stick my nose in the air when this is the quickest place to stop on a road trip. The wraps were good, and there were several healthy choices. Also, a McDonald's looking up at the Colorado mountains cannot be that bad, can they? read more

This is the only time you will see me 5 star a McDonald's. Why? Because at 2:30 in the morning when you are drunk, coming home from Sandbar taking the back road up to Sandstone, and in need of a good movie and some greasy food, they offer it all. They actually rent DVD's at the McDonalds. read more

Very slow service for the drive through has to wait very long causing me to become very late to a very important date