I love the fact that this McDonald's exist! To have a drive-thru in Kerrisdale/Kits is a real treat to have! A 24 hour drive-thru here is a great added bonus. This location is important to have in this neighborhood. The food here is standard for McDonald's -- no surprises and is exactly what'd you expect. Biggest complaint is that this location seems to rarely have ice cream available. The other day I stopped by the drive-thru and was denied a sundae as it was explained to me that the machines were being cleaned. I'm all for the machines being cleaned, and quite often, but, the catch here is that it was during LUNCH HOUR! Certainly they could have planned this at a more appropriate time than the busiest time of the day to do this. I mention this because this has not been the only time I've been unable to get ice cream at this location. A couple of summers ago, during one of the worst hot spells in the city, there wasn't any ice cream at this location for about a month! I know machines break down and cleaning is a must and there will be down times -- but management at this location seem to fail for having appropriate back up plans or even just properly planning the timing at maintaining the equipment. read more

Okay so when someone mentions "McDix"....what do you think of? Unhealthy food? Uncomfortable seats? Long line ups? Well if that's what you're expecting...than This McDonalds totally delivers. Now don't get me wrong....Isn't that what everyone expects from any and all fast-food restaurants? The exception about this location is 1). The Decor: The outside of the building looks like a cool, two floor ski lodge. Actually if it wasn't for the giant "M" sign outside, you'd never think it was a McDonalds. It has a very warm an welcoming feeling inside as well. Warm lights instead of bright, white florescent lights. 2). Seating: Not only is there ample seating downstairs but you can find extra seating upstairs as well as an upstairs outside patio. 3). Service: Well fast-food should be...well...fast. But they actually do deliver with a smile. They're patient and courteous and ultimately make you feel better about the indulgence that is McDonalds. So, if you're strapped for cash and are in the Kerrisdale area, hell even if you're not strapped for cash but wanna a cool change of pace, Check'em out! read more

Quiet and peaceful enough for late night, definitely one of the nicer mcd's in Vancouver. Cafe had a weird rotten egg smell when I went, staff could do a better job bussing. Parking lot can be tough to navigate when drive thru lineup is long. read more

One word: DISGUSTING. First, but minor, thing: Our order was messed up. Ordered one Angus and one CBO, got 2 Anguses. Second: There was a little BUNDLE OF HAIR AND A LITTLE PIECE OF BLACK SPONGE, literally a small piece of black cleaning sponge INSIDE one of the Angus burgers. Don't mean to be graphic, but there were about 3-4 strands of black hair tied together by the sponge. Threw the rest of the burger out immediately. It was take-out, so we couldn't go to the counter to tell them. Needless to say, I don't think I can go back to a McDonald's anytime soon after witnessing that disaster. read more

Extremely slow service even when not busy. Can take 15+ minutes to get a cheeseburger. When it's busy, the place can literally shut down. Only reason we get anything from here is the nearby convenience. V poor. read more

Odd edition to the Kerrisdale area, especially since the area is only 2 - 3 blocks. I feel that they're wasting 1/2 of space that should be for 2 - 3 small mom and pop shops. Politics aside, I am glad that this is here 'cause I needed somewhere to go to the bathroom since the mom and pop places wouldn't let me use theirs. I did once have a McCraving and some coupons in hand, therefore, did stop in, in spite of my personal politics of the place, for some hamburgers (I know). I am addicted to their unsalted fries. The lady at the til (teenager) was really sweet and nice. Lots of seating and room. There is wifi here. read more

Came here today and must have been an off day or they're short staffed because it was gross. Tables were all dirty with no one circulating to wipe them. In the past it was one of the nicer ones given the location and stand alone building design and patio. They're also the few in Vancouver with mccafe pastries like mini pain au chocolate, croissant and brownies. Hope management cleans up this place and brings it back to McDonald's standard. read more

This is the worst McDonald's I have ever been to. They are slow and rude and the food does not taste the same as every other McDonald's in the world. Don't forget to check you bag if you do take out or drive thru....they always forget something. I would not go to this one....pick another one to visit. read more

I visited this McDonald's Friday with my friends at 4 when we picked up a ballon off the floor and held it when 2 mcondonald workers approached us in a hostile manner saying "if this ballon pops don't expect to ever come back here" one of the 2 workers who approached us took a break shortly after and decided to scratch her toes with her shoe and then proceeded to serve food without washing or sanitizing her hands.Just a heads up this is what happens in this McDonald's.Wouldnt recommend anyone to go here. read more

Yes this is the dirtiest McDonald's I've seen. We were there early morning for coffee, the wet floor signs were out yet the floors were dry but very sticky. The chairs weren't moved to wipe up spills - there were fries and napkins etc. under the tables, I guess from the night before. The self service bar (pop,ketchup) was dirty. The tables/seats were also dirty, all understandable it they were busy which they weren't, maybe a few tables full. It makes me wonder about the cleanliness of the kitchen. Staff should be instructed to get out and clean during slow times or better yet, the manager should take initiative and look around. Oh, and the women's bathroom - disgusting! All adds up to a sign of extremely poor management. read more

This is the slowest drive thru I've been through. Over half hour in queue. Trapped once I ordered. No one to address the clogged parking lot. Terrible service! read more

staff is nice but this place is a constant shit show just absolute chaos all the time. once i waited 25 minutes for a mcflurry only for them to tell me their machine was broken. another time 20 minutes for fries. mad hectic i feel sorry for the three employees always just running around who the hell manages this read more

I have been to this Kerrisdale location many times; plenty of parking in their parking lot and street. Customer service are usually high school students who are doing their best to handle the long line-ups (generally the customer service is friendly and decent.) However, each and almost every time I visit this location, they are missing in their stock some item: one time they did not have mustard, recently, they were out of ice cream!! Unlike other McD's locations where they almost always have whatever you order on the menu, this location needs a manager who stocks up properly! The items on the menu are advertised, they need to be available to the customers! The bathrooms (female washrooms) are not kept clean either (each time I enter, toilet paper on the floor in the stalls, water splashed about everywhere.) This location does seat very comfortably though with an upstairs section as well with a fireplace. read more

first time i'll go out of my way to leave a bad review for a fast food place. i don't expect much. been going on and off for 30 years. some darker skinned male gentleman was being all around miserable inside the store. spoke the bare minimum, glared at me, and for some reason (i don't think i pissed him off but maybe i did???) he gave everyone their food before me. waited 15 minutes. i don't mind waiting, but these people ordered the exact same thing i did. and about 6-8 people were served before me. not just ordering coffee or a drink.. large. orders. i know i shouldn't expect much for staff get min wage, but maybe they shouldn't be so spiteful and hateful? then again if they had more going on in their life they wouldn't work at mcdonalds. im sure his parents are proud. read more

i ordered here many times.. but they messed up my order all the time. i order large fries. they gave me small fries. i asked for nestea. they gave me coke. by the way.. i dont really like fizz. i orderd double cheeseburger. they gave me junior chicken. i ordered a salad.. their was 2 bugs in theree read more