Husband went and picked up Big Mac's it's been awhile since I had a Big Mac.. let me tell you for the price we paid for it the taste was disgusting .. wth McDonald we're paying higher prices ( which I don't mind ) but when your beef patties are thinner then the pickles inside that's a problem.. I would have loved my money back but, I would had to pay more for gas then it's worth !! A million dollar company ripping people off !! Before you leave the parking lot look at your burger ! read more

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Worst McDonalds I have ever been to. They lied and said the McFlurry mixer was down so they didn't have to clean it, so they handed it to me as a cup of ice cream with a handful of Oreo crumbs on top. I ordered 2 and she didn't seem to understand that the 1 that she handed me was not in fact the 2 that I had ordered. Dirty, slow, unhelpful, sad. read more

Can no longer order person to person and that creates more complications with adding items to your order. Couldn't add Mac sauce to my order and I've been doing that for years at all other McDonald's. Mens restroom sink was broken and so was the hand sanitizer machine. read more

Came here for a quick snack on the way home with my partner . When made the order through the app. I am not a local but should have know it was going to take a while when people started reverse out the drive-through line . Not just one car it was 5 they parked in the front this was at 9pm. I waited 10 minutes and was ready to cancel my order. Other cars started to go inside . So my partner said let me go in and get the food. He came back another 5 minutes. He said it was just sitting there and it was 5 employees in there and not one could be a runner. Worst part he ask them has this been sitting here (it was for 15 minutes) because if it has I would like a fresh one (you know hot) . read more

Now I see why this McDonald's has a 1.5 star rating. Manager in the morning of 11/26/25 5:30am. Horrible customer service. Like zero customer service. don't even say hi or smile to the customer. Just bags the food and hands to me and not even a "hi" or a smile or anything. Zero acknowledgment. She looked like she was on her period as if I was the one who gave it to her read more

Horrible day because of mcdonalds (lowercase because they don't deserve the respect). My day was ruined by coming here because I had to wait in line for 28 minute (at a fast food restaurant), they ignored me at the drive through and threw my food at me, they also charged me for a 20 piece when I got a ten and got when got mad when I asked for a refund. NEVER GO HERE read more

I usually can never go wrong with McDonald's except for this day. When I ordered my food and paid I was told there was going to be a wait time, I ended up waiting 25 minutes for my food. After I had gotten my meal, I checked it to make sure I had everything and was missing part of my meal, I was upset because I had already spent so much time waiting, I went ahead and let the employees know. Then I had to wait another 10 minutes for the rest of my food... My experiences would've gone a little better if they had offered me a drink or something for all the time I spent waiting for them to correct my order. Not a great experience waited a long time for my full meal. read more

Poor service Took 20 min to get my order sausage biscuit and a coffee. Had to finally go to counter to get order. Only a few people in Restaurant it's not like they were busy. read more

Honestly surprised how horribly this visit went considering I was just ordering some fries to-go. First, an older lady was asking for a different breakfast sandwich than the one she got, and in response the girl on expo wearing a gray shirt, yellow vest, and a bun (handing out the orders) stared at her with a nasty face, snatched her food up and threw it away saying nothing. The older lady customer just stood there in shock and sarcastically said "very welcoming!". Then, after waiting around 6-8 minutes for my medium fry, I simply asked the same girl on expo for some ketchup (shocking!), and she stared at me like I was stupid and shoved the ketchup in the bag. I of course needed to ask for her name after this interaction (considering she wasn't wearing a name tag) and in response she ignored me and walked away knowing I said that perfectly clear for her to hear. Considering I don't normally eat at McDonald's anyways, this definitely doesn't make me want to return (especially to THIS location). read more

For some dumb ass reason this McDonald's decided to have 5 people go through the drive through on foot, holding up the line for stupidly long, shitty service, tired of paying $$$ for some dog shit fast food read more

Maybe change the 24 hour on Google I work nights and was wanting late night dinner and they were closed. read more

McDonalds - Burgers Near Me - Visalia, California

there was a rat tail in my food. the fog will come for you. the fog is coming the fog is coming the fog is coming

I ordered a Large Fry not a half order of Fries. When I opened the bag this is what I got. I was tempted to get back in line and ask for the rest of my fries. read more

McDonalds - french fries in a red container - Burgers Near Me - Visalia, California

literally took 20+ min to get only 2 drinks. They were in the window laughing and talking while the drive thru was packed. Unnaccetable. read more

Hours that we ended are misleading. Claims to be opened 24/7 bu to went around 2:30 am and it was closed.

trash employees. Management needs to do better. literally a Long wait with rude customer service just to top it off with a wrong order. Garbage store. read more

Please be careful at this location when ordering from the McDonald's mobile APP. The restaurant staff do not watch to see who picks up the food. On 9/24/24, someone stole my order as I was walking in the door to pick up. What's worse, I told three different staff members and waited for over 30 minutes before finally giving up and walking out without my food. I also went on their website to complain and am still waiting for a response. VERY DISAPPOINTING. read more

Well guys, this McDonald's is usually the best one of out the bunch for me. Today I went and tried a Spicy chicken sandwich, and it wasn't bad. I have to give it to McDonald's, I mean my original thought was "if the chicken nuggets are bomb, why wouldn't the filet be." Well, it was alright. Guys McDonald's isn't known for their chicken sandwich and I'll admit, it was a bit mediocre. Now, don't let that discredit this location nor its menu items, as I will continuously come back and order my usual, a quarter pounder with cheese. The sandwich wasn't bad guys, the reason I give this a 3 star is simply because it cannot compete with either Popeyes chicken sandwich across the street, or kfcs chicken sandwich even further than that. (Popeyes still remains king). Now chicken sandwich aside, the service here is great. Always a thank you and a smile, always very polite. Unlike other MCDonalds I've been to in Visalia, this one is very pleasant and fast. They don't specialize in the chicken sandwich, so don't let that turn you away from Their otherwise great menu. Who knows, you guys might like the chicken sandwich more than I did, but for me today guys it wasn't amazing. It was satisfying and good, but not like "I HAVE TO REVIEW THIS ABSOLUTE BEAST RIGHT NOW" either way we will be back for that quarter pounder, and the experience was nice. Thank you for the hospitality McDonald's, and until next time. I will give a shout out to the fries though, McDonald's and their famous beat up, looking like they just survived the Great Depression, just got off a 10 hour work shift at the factory looking fries. These damn things look so beat up all the time but always taste better than any other fast food fries out there. We all know those famous McDonald's fries. Pro tip : put them in the burger. read more

McDonalds - a cheeseburger and fries - Burgers Near Me - Visalia, California

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I waited for 15 minutes, nobody ever came up, every person that passed by the counter I asked, excuse me I have an online order. I was met with everything from "I don't know" "I don't work on this side" to "I'm already off the clock" very poor customer service. McDonald's In general hasn't gotten so bad I try to avoid them if I can. read more

If I can do no stars I would, poor hygiene racist comments to costumers. Heard a costumer ask for manager employee Said no need. Walked out because was waiting 30 mins to be help read more

McDonalds - Front desk unattended - Burgers Near Me - Visalia, California

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Every time I eat at McDonald's I'm reminded why I don't eat at McDonald's. Horrendous service, unbelievable wait time, and subpar food even giving the qualifier... it's just "fast food". Waited in the drive thru reserved spot to only have to ask for our drinks and then send them back to get our fries. Incredible ‍ read more

McDonald's is a fast food joint, I'm not expecting a five star meal, but the employees are incredibly unprofessional. One was sitting on top of the front desk counter where you order your food and hopped off to hide in the back for 10 minutes before seeing what I needed. Mind you, I have a small mobile order that I just needed to check in for. When she does finally acknowledge me, she looked irritated and inconvenienced. This was also in the presence of managers, who watch the employees not even acknowledge customers and say nothing. This experience was a joke. read more

Horrible service, took 45 minutes to wait for a caramel frappe. The employees working gave horrible service and turned their back on the customers. read more

My wife and I always stop at this location on our road trips since they have a Playplace and we want to give our son a location that's inside and out of the heat to stretch his legs and blow off some steam. The location is very well maintained. It always feels like it was just scrubbed down. The staff is also always very friendly. But my favorite part about this McDonald's is that it never feels crowded. Even when there are a lot of other customers there, it has never felt packed. The layout is done so that there is plenty of breathing room and walkways to get around and just enjoy your meal. I admit I'm not a huge fan of McDonald's, but this location is a perfect excuse to sneak a quick bite. read more

We entered your drive thru roughly ten minutes before you stopped serving breakfast this morning. When it was our turn to order, we were informed that breakfast was no longer being served. We informed the team member that we had been waiting since before the 10:30am cutoff. The team member took our breakfast order. The menu board briefly reflected a once cent amount due. We were never told to pull forward and other orders were taken in the other lane. We arrived at the window to pay only to learn that our order could not be found. We were told it must have been deleted. We were not offered a free meal nor were we offered the opportunity to order and pay for breakfast. I am curious whether this is how team members are trained to treat customers? I would like to know how you accommodate guests wanting breakfast minutes after the cutoff time? I felt that our time was not respected this morning. I also felt like we were not valued customers. You've lost my business. I have no plans to patronize the Visalia CA franchises given the way we were treated this morning. read more

I ordered a medium frappe and small fries. Got to the window and the girl brought me a small frappe. I told her I ordered a medium and she asked for receipt. I told her the first window didn't give me one and she said see this is why..... and closed the window. She never came back. Manager came to window and handed me the small frappe. I told her it was supposed to be a medium. She said I wasn't charged for it. Now what if I persisted in getting that medium??? I didn't because the manager closed the window right in the middle of me trying to talk to her. The worst customer service ever!!!!!! Did not want a small. I WANTED A Medium. Worst place ever. I won't be back!!! read more

Way to sell me on your crispy chicken breakfast sandwich McDonald's, you left out the sauce and bacon! First your employee tells my wife that you don't have it. Then a second employee tells us you do. Then we wait for it and when we take a bite, it's missing the bacon and honey sauce. No one goes to McDonald's for their customer service but I swear that your employees have gotten ruder and less competent over the last year. I was told to drive a UHaul through the drive through last year! I'm pretty sure my 4 year old could figure out that it wouldn't fit. read more

McDonalds - Crispy chicken breakfast sandwich. - Burgers Near Me - Visalia, California

SHITTY ASS SERVICE. Rude ass employees. I had to turn back around to return my hot fudge sundaes because the hot fudge wasn't right. Come to find out they serve the coffee taste chocolate because they didn't have hot fudge. Why not tell the customer!!!!! So after getting my refund I had to drive back to mcdonald's and DID NOT RECEIVE THE FULL REFUND. What kind of customer service does this mcdonald's have ?! Train your employees CUSTOMER SERVICE! Don't work with the public if you can't be nice enough. read more

I've never had a bad experience before, food has always been good, service has always been nice, and the atmosphere was always friendly. I don't know what everyone's complaining about this place has always been my go to McDonalds compared to every other one. And if people try to blame race I'm Mexican. read more

This place provided a poor expiriance from start to finish. The gal over the intercome was rude on the intercome, rude when taking payment then showed to be a litter bug on her break while we were waiting for our food. She threw her drink cup in the planter while she sat in her truck. We had to wait for our food so they had us park on the side. When they brought it outside, the employee gave the impression that they were unhappy that they had to bring our food to our car. Then the food was not great. Chicken sandwich bread was soggy and the fries tasted old and too salty. We wont return for sure. read more

Would give no stars if it was possible. Worst service of any location. Over 20 minutes for a very basic order. No care at all for it taking so long. Won't be back as this the third time with the same service. Manager was right there and never even acknowledged me. Very disappointed. read more

I feel bad for the workers there because they are really understaffed, which is not their fault. I had to wait a while and they almost messed up my order, until I corrected them. McDonalds needs to compensate their workers more and not put them in such unfavorable positions. I myself have worked in food and the stress is not worth it, that's why I understand why they are so understaffed because that amount of stress isn't worth damaging one's mental health. Pay these people more and give them the proper benefits!! read more

Crazy that you cannot get breakfast at 10:40 in the morning. I thought all McDonald's serve some breakfast items all day long.

the nastiest McDonalds I have ever had in my life. nothing was correct on my order. was over cooked. they pay their workers more money but it seems like they got lazier...lastly the sprite was sparkling water. 38.00 dollars down the drain.i will be making dinner from now on.... read more

So.... I had Aunt-Nattie / mom duty and decided to be a total lazy 'you know what' and just stop at McDonalds for lunch. They have a really good 2 for $5 deal with either fish filet, quarter pounder, Big Mac or 10 piece chicken nuggets. The food was hot, nicely prepared, however, the woman taking the order and the one who takes your money. Insanely unfriendly. Annoyingly, unfriendly. I'm sorry if you're having a bad day, or not feeling it, or don't like your job, BUT, you are the first voice we hear and the first face we see, at least fake it til you make it. read more

Sitting outside waiting for my order w/ eight other cars. SMH. Been over 10 minutes.

This McDonald's sucks . The fries were unseasoned . It was 30+ min wait . I am never going there again . The manager was rude.

Wow!!! Stopped by here to get a quick sprite to drink and the girl at the speaker was super rude. Like I'm sure being friendly wouldn't kill you. I'm sorry if you had a bad day or even a long day but unfortunately that's called adulthood. I know working in the fast food industry is not a easy job, trust me I'm a supervisor at a coffee shop! I know how it is to get rude customers but I was nothing but nice to you. Check your attitude before each start of your shift. read more

Stopped at McDonalds for coffee today and nearly choked to death while I was driving. This was in my coffee. DO NOT go to the McDonalds on mineral king and demaree @McDonalds #mcdonalds #visalia I tried to call and explain what happened and I kept getting hung up on. read more

McDonalds - Burgers Near Me - Visalia, California

I love this location because even though it is located right off the freeway, I've never had a problem here. I decided to go in this time because I had my son with me and I wanted to sit down and eat. Right when you walk in, the restaurant was very clean and quiet. Sadly, the restrooms were disgusting!! Agh..toilet paper all over the floor..the toilet looked rusty..idk..it was gross..that's why I gave this location 4 stars. The crew members were really nice here, especially the manager Michael and crew member Emily. Michael was very patient with me when I changed my order twice, and Emily even brought our food to the table when she saw I was busy with my 15 month old son. I will be back for sure. read more