At least the place is clean, however the food is a different story. They routinely mess up orders, and their burgers occasionally have unidentified chunks in them. Like all McDonalds, the real mystery is how they keep their food so cheap, it hasn't really changed price in five years. Additionally, they advertised the Big Mac meal as an $8 deal, but two weeks later, without even taking down the signs, it was back at $10. At the drive through, the staff cannot understand a word you say, especially if you have a foreign accent. Plus, it's cheaper to just get a good sandwich at Farmland near by. *This message was not sponsored by Farmland* read more

i actually got 4 chicken strip meal and since i did not get a 10pc chicken nugget meal i hot charged $0.40 per bbq sauce! are you kidding and the man was so rude i'm never going back to mcdonald's ever. so cheap it's disgusting read more

terrible they can't listen to orders and put stuff on my burger when i asked for plain read more

McDonald's - #7 meal - Fast Food Near Me - Wakefield, Massachusetts

Visited on a week day morning. Ordered on the kiosk. Food was ready within 5 minutes - I ordered a sausage egg and cheese McGriddle. I'd say this McDonald's is 4 stars and above average because they had a new interior, were mostly clean, had rapid service, and there were no problems with my order. Just one star off because the employee morale is pretty low here - the negative vibes can affect customers! read more

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The McChicken was amazing! I also had a oreo McFlurry with extra oreo. My meal was amazing, and the atmosphere was great!

I'm only leaving one star because I have to post one. If it were up to me, I'd leave ZERO stars. The boy at the first window was so unbelievably rude. He cut me off while ordering, I had to ask him to stop cutting me off while ordering. He had the big eye rolls going. I told him that he shouldn't be in customer service if he can't be polite, to which he actually told me to "Fuck Off"!!!! He was screaming after I left, telling me fuck that lady, fuck this job! I have never had such an experience anywhere, but McDonalds??? I told the Manager who said she would take care of this. I believe that was going to be, some lady said you swore at her. I have a 21 and 19 year old and they would never speak to anyone like that especially at work. I'm going to find the owner of this franchise and have my attorney send a nice harassment notice!! Disgusting!!!! read more

This was our go to McDonalds for a little over a year. My husband is obsessed with fountain Diet Cokes because McDonalds as a company is known to make it more carbonated and thus more satisfying when you drink it. The last couple of times we've been here however, they have consistently not filled the cup to the top. We forgave it a few times, but also clarified that we wanted the large Diet Coke--aka filled to the top. Each time, we watched as they simply added more ice to make it look as if it was filled. Beyond disappointed. McDonalds has a reputation and a legacy of supersizing and always giving you more...yet they are now skimping out of soda. read more

Embarrassing. So atrociously embarrassing. My pals and I adventured here on a night on the town, some of us had to urinate, some of us were parched. I myself was very very parched, I just had a surplus of chicken wings and I needed a beverage, so I came to the local mc wang bangs in search of a water! I asked the not so lovely lady working up front for a water cup and she straight up said "we don't do water cups here". YOU DON'T DO WATER??! I'm not trying to spend any money on an orange Hi-C or a lemonade, GOD. My good acquaintance let's call him Maverick this time, heckled these fools, and now I'm enjoying my water. My initial request was completed, but I am not yet satiated. The water tastes like piss. The worst part is that this is my second review here! Do better Main St. McDonalds... DO BETTER read more

No root beer. Very busy. Good for the company, bad for customer service. Next to a Walgreens tho, love that place. Has a redbox. Poor location. Actual employees, no robots, which was weird. read more

McDonald's - Fast Food Near Me - Wakefield, Massachusetts

If I could give this McDonald's zero stars I would. The food order I never correct. You ask for plain cheeseburgers and they always have to have ketchup or some other condiment on it. You go in any time after 3 and their are a ton of kids hanging out with no place to sit. I don't mind if they are eating or bought something. But today their was about 12 kids and I only saw one drink between them all. I only live a few minutes away but will now be going to Reading or somewhere else. read more

For a McDonald's, it's what you expect. The orders are consistent and fast, and I can order and pay with my phone. This is especially handy if you want to go through the drive through right now because you don't have to pay with a physical card, just get your food. read more

The newly renovated McDonald's in my hometown is a blessing. I feel like a champ by now not having to talk to people when I order my fast food. The touch-screen kiosk is new wave stuff. Besides cutting out the unwanted communication process between the register operator and I, ordering has never been smoother. You'd have an easier time explaining black hole theories to the average cashier than telling them that you DON'T want the Quarter Pounder meal, you just want a Quarter Pounder with fries (no drink) pre-kiosk system. I punch in my order, get the receipt, give it to the register, and everyone is happy. Sure.... These kiosks are taking away jobs, but there will always be the old guy that wouldn't know what the hell he's doing anyway. read more

Extremely impolite manager in there. Me and another guy walked in with our masks on and she said the lobby was closed and to get out. We asked if we could order and she yelled WHAT ARE YOU DOING, GET OUT NOW!!! Customer service at its finest. No sign on the door or any indications the lobby was closed for orders. Won't be going back. read more

I'm in awe. The piss-poor attitude of the employee's made for a similarly piss-poor experience. I entered this establishment with the intention of walking out with an iced tap water. Granted I fulfilled my quest, I'm left unsatisfied. I inquired about receiving such a beverage and was immediately met with sass. The worker was reluctant to provide for her well presented, handsome, charismatic customer (me). I had no choice but to carry on pestering the employee until my thirst was eventually quenched. McDonalds, go f*** yourself - but thanks for the bev. read more

You have got to be kidding me! I feel like the fact that I have to write a review about somewhere like McDonlads is painful. When you think McDonalds I imagine everyone to think of a happy place, a place where families join to have fun and be merry. A place where the Hamburglar had friends despite his thieving ways. A place where we believe in magic cause we'll always have a friend wearing big red shoes. But is that the case here? No it is not. Instead I had to go out of my way to give McDonalds just 2 starts. I really would give it a 1 1/2. So I got a southwest salad from here the lettuce looks like its been sitting in the sun to long. The chicken was just a small piece that didnt even cover a quarter of the salad; which was odd because the salad was shorted as well and it just looked so dusty. I am aware that you cant tarnish all McDonalds by this poorly ran location but c'mon when your business is home to the Golden Arches you HAVE to do better. You have to put 110% into it. Do they not realize they arent only turning unhappy customers but they are crushing dreams. Ruining an image. That is the last time they get business from me. Cause dont get me wrong the Southwest Salad from McDonalds is amazing. Just not this McDonalds read more

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My friends and I (high schoolers) went into McDonalds on a Tuesday and ordered SODAS ONLY. The manager chased us out cussing because our "tables were dirty and it wasnt her job to clean up" (IT SAYS ON THE WEBSITE IT IS). We cleaned up and quietly left. Our parents were obviously upset and tried to kindly ask (2 days later) why this had happened. The manager began screaming and cussing again, and threatened to call the police. She accused us of leaving food on the table.. but we didnt order any. She threatened to call the police so we promptly left. Remind me to never give her my money AGAIN. read more

I recently stopped into McDonald"s on Main Street in Wakefield, MA. Ok, now in Stage 3 in Massachusetts, it is now legal to use bathrooms and dine inside. They let us use the bathrooms. However, no dining inside was allowed. Not only was no dining allowed, but when I sat for a minute while my friend used their bathroom, the manager sternly said that sitting or even putting tray of items purchased down on table for a minute while waiting is not allowed. To me this very bad customer service. It is also very rude. The manager was not polite about it. I definitely do not recommend this restaurant. read more

Used to be Family friendly with Monday night kids meals specials. The personable aspect of the place has been abandoned by both the management and the teenagers that don't care to stock or clean the dining area in a timely manner. I'd now compare this location to your typical rest stop or airport McDonald's. (Read: only if you're desperate.) read more

McDonald's - Nastiness dripping on the floor. Hasn't been touched in the half hour we were here. - Fast Food Near Me - Wakefield, Massachusetts

I don't know what it is about their crappy food that draws me in, but when the mood strikes, I go. - This is a nice McDonalds. It has a big open area in front of the registers, which is key when it's crowded or you have a stroller or screaming kids. Food was fast + fine - the usual for McDonalds. No, I don't call it "Mickey-Dee's". I hate that. - Good amount of seating nicely laid out. If you don't want to be by the obnoxious kids and their overweight parents, you can sit on the other side of the door where there are a couple tables. This McDonalds has the serve-yourself drinks, so you can get refills if you want. They also had Strawberry Fanta, for some reason - which was pretty damn good. read more

Very rude. Dining room is trashed every time I go to it. They don't carry honey. I guess they never knew people don't eat syrup. They don't sell mcgriddles all day even after advertising all day breakfast. After complaining about these matters I was told that that particular corporation that owns that McDonald's does not carry those things. Then I went to go look online to contact this Corporation it is not a corporation it is a franchise so there's nothing I can do except for talk to the people there that do not care and are of subpar intelligence. I refuse to be part of the sub-par intelligence club and so I will no longer frequent this place as they do not know what honey is or what a McGriddle is and that they do not apologize and they're rude and the dining room is trashed at all times do not go to this location it's disgusting read more

This is the place. Big Mac's, Quarter P's, Nuggets, fries. I'd be there everyday but I'm trying to see past 40. Entire building has been renovated and technologically updated. If you're looking for a guaranteed good time, hit up Micky D's. read more

They never fail to disappoint. In the drive thru for 26 mins with only one car in front of me because they didn't have change for a 100... They don't have a clue over there. Very poorly managed Worst mcdonald's read more

Ooooh prices are really high. Too high. Same old food with new prices. Let's call it a last resort.

No wonder McDonalds is starting to lose out to other fast food chains. Their fries have gone completely down hill. They are small, stale, and sometimes soggy. And not salty enough either. Rather bland. The quality of food here overall has declined too, and that is why it does from 4 to 3 stars. At this particular branch, I have noticed that there has been particularly long lines at the drive through lately. If this keeps up, it will be given even less stars. Over the years, McDonalds' prices go up a few cents each year, but the quality does not. I think they glory days of McDonalds are gone. read more

One of the few McDonalds locations that consistently has coffee milk shakes available. Worth an extra few miles out of the way if you crave this cool treat on a warm summer day. read more

This morning I visted this Mc D's. I was with a few older friends who enjoy the coffee. I was horrified, this place is filthy. I had to use the restroom so badly but couldn't bring myself to after looking at how unsanitary it is.It is so bad I won't elaborate or you will get ill. I quietly joined my friends at their table. I wouldn't even put my pocket book down. The table I sat at and the ones surrounding it were covered in greasy and sticky residue. On the floor were chicken peices, french fries, napkins and more. On our way out we saw a pleasant man painting a side door, I couldn't help but think that he should be inside sweeping the floor. read more

My husband literally just bite into a completely RAW Big Mac. He knew right away thank god and spit it out. I dont understand how that could possibly happen when they're machines are designed to literally cook for you. It's like someone rushed the order because the other two cheesburgers my son and I got...were probably sitting there for hours. The frys were ice cold. Extremely disappointed. Id rather wait a couple extra minutes for fresh food....better yet properly cooked food read more

That girl, Mykayla is amazing!! She is so sweet. She likes her restaurant to be in shape and keeps a tight ship but she is so so sweet. Don't be disrespectful to her or to the McDonald's and she will respect you. Love her read more

I know McDonald's isn't known for being a place with great food, but compared to some of the other branches in the area I feel this one has the freshest food read more

The workers are amazing, They are VERY quick with the food and I want EVERYONE to rate this place 5 stars with there amazing! Hopefully they get promotions!!! read more

I like this McDonald's because it has $.49 cent cones and $1.00 drinks. Why don't the McDonald's in the more blighted areas have these prices? (e.g. Roxbury/Eglston Square or E.Boston). I've only ever been to the drive-thru but the service is super quick and they can handle simple requests, for example, "light on the ice" for the soda! read more

First off I want to start by saying I realize that McDonald's is not Starbucks nor is it even a dunkins but I at least expect them to make a coffee correct I get my coffee multiple times a day (heck it's only 1.00 so why not?) but EVERY single time I go to the first window tell them my how I want my coffee repeat it like 2 times ask them to check to make sure the person making the coffee gets it (I do this all because every time I go they cannot make my coffee correct even after assuring me they understand ) tonight I had enough & called the manager who btw should get a retraining in customer service because when I explained the issue to her she than raised her voice voice to me and got snappy they have lost a customer I will gladly pay more to dunkins or Starbucks just to know my drink is made correctly read more

Went to this McDonald's to get ice cream large one the same foreign woman would not give me extra Oreo cookie and I offered to pay $3 extra for little more Oreo. SHE SAID NO I said I will report you do not tell me I cannot have a little extra Oreo I'm paying for. Again said NO. Are you kidding me do you own the franchise who are you I wrote called notified upper administrators CEO told them and gave her name. They were disappointed and will follow up. Went There last week she is no longer working there, Do not treat customers like that that will not work we will complain. McDonald's is your kind of place to have it YOUR way REMEMBER read more

The 11:00 pm shift has the most attractive and friendly drive thru attendant that I have ever encountered. The McFlurrys are the best around in my option. read more

I'm not a huge fan of McDonalds food but I do go through the drive through sometimes to get a coffee or something just because it's convenient. I just wanted to compliment the drive through staff at the McDonald's in Wakefield MA. They are always friendly, polite and smiling, even before 7 am when most of the world is barely awake and grouchy (and I can imagine they must have had to get up at 5 am to get to work that early) Every staff member I have seen working at the drive though window has been super nice and pleasant. It puts a smile on my face to know that some people still care about politeness and good friendly service. read more

McDonald's is McDonald's. You know what you're getting and there's nothing wrong with that. Best heart attack fries of all time! Way better than that Dockside place and much better service. Hard working people work here! Go there and be kind and friendly! read more

this is the worst mcdonalds that i have ever been to. i went to the drive through on monday night at 10:30pm just to grab a quick burger and fries after being at the er with my husband for 4 hours and missing dinner. we sat in line at the drive through for 20 minutes waiting to get to the window to take our order and there where only 4 cars in front of us! when we finally got to the window i asked what the problem was and the kids said "we only have three people working so they had me come back here to work the window" the drive through here is designed so that you can't get out of the line once you are in it so we where stuck in this line for a total of 35 minutes! read more

Very afraid to even write this review. I always have a very great experience at McDonald's the few times I come. However, my friends and I came in and got rudely yelled at by a rude cashier, Makayla for " leaving a mess" when all our trash was picked up. I believe any level job deserves respect, and we were nothing but respectful to her and she yelled at us sarcastically " thanks for the mess have a great night." No matter how bad your day was you should never yell ( especially sarcastically) at customers. ESPECIALLY WHEN YOU ARE THE MANAGER. I've read many negative reviews about this girl but because she is a manager her attitude never has to change. My friends and I made sure we even left before 11 because no establishment wants customers when they need an hour or so to clean up, so by 10:50 we were gone, and if we weren't I'm sure makayla would have yelled at us for it. Food was great, and so were all the other workers, however in her mind the customer isn't always right when they politely put their trash away and didn't bother anyone? She made my friend cry. Starbucks had racist comments, Mcondalds has verbal abuse from Makayla in Wakefield ( and I'm not the first to complain) read more