I ordered a spicy McCrispy sandwich here and it came completely dry with no sauce or spice in it. Ketchup dispenser wasn't working, and there were zero straws. Tables were gross and unclean. It's strange that McDonald's employees received such a huge raise and now provide the worst service of all, even during slow times. read more

Wow, the drink in my order was incorrect today but the nice gentleman at the pick up window actually offered to correct it for me. Even ended with a "thank you and have a nice day." To which I was pleasantly surprised with and thought I was at Chic fil A for a sec. Keep up the good work read more

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This McDonald has the shittiest manager Lilssy. She takes advantage of the minors working there and is super unfair. My daughter works there as a minor and she made her cry. She went in for her schedule time and she told her to go home since she called off the day before. Super unprofessional. read more

Used the BOGO coupon to buy the crib last week, tried to do the same thing this week and was told that the coupon could only be used for small sandwich like hamburger and cheeseburger. The coupon clearly stated "any sandwich" can they just change it when they feel like to, wondering if other McDonald's are doing the same thing. read more

Around noon I ordered a mocha but they mistakenly gave me a coffee with a loose cap and I ended up burning myself. Came back in respectfully to get it replaced and the order was correct but the cap was LOOSE AGAIN l. I tightened the cap in front of the lady. Not cool. read more

McDonald's - Hot coffee spilled onto my left thumb due to loose cap. - Burgers Near Me - Walnut, California

I ordered a deluxe breakfast and it was the worst thing that I have ever received. The egg, hash brown, and pancakes were all burned. I don't understand why you would serve someone MULTIPLE things that were burned. Do not come to this location, I know I will drive an extra 10 minutes to no longer come to this location. read more

I have never had any issues with this location... Every time I go there they are always very friendly great customer service! One night I wanted a happy meal I know just for the toys.. our happy meal was missing the toy.. I was kind of shocked.. I called in thinking they won't pick up... but they picked up right away.. The manager Jose picked up ask some questions n told me I don't need to pick it up today I can come in tomorrow n just ask for him or Daniel. I went in the next evening n got my toys n was very happy with the service. thanks Jose again! read more

Got here 6:25 pm, stayed in drive through line now 6:41 pm , no one moved ... not sure what's going on , and no one explained anything f so far , we only can just wait in drive through line ..... read more

Only give it 2 stars cause it was quick and the guy said god Bless that hand me my food. Came here for breakfast and oj no complaints on the food but the orange juice was straight water very little orange taste how u order a orange juice and get water with a hint of orange that how bad the orange juice is it looks cloudy white as well. Never coming back here again. how u sale me water for 5 bucks piss me off. read more

Keeping in line with all of the other comments and reviews. By far the worst McDonalds in the nicest area. Today there was a large man handing out orders. He was very sweaty and instead of wiping his sweat with a rag, he used his hands, then didn't wash them and bagged the food. This same "huge guy" only way to describe him, was also very rude when approached about the timing the food was being distributed in. I had waited 17 mins for an order through the app. When I asked for my order, he said, "everybody has been waiting 17 mins" He was all by himself working the front, I don't blame him for sweating, it's hot working fast food, but maybe don't handle the food, money and your sweat then. I used to live here and thank goodness I'll never be back to this location. If you see this guy handling food. You are eating his sweaty hands that have not been washed in the last 25 mins now, I have been watching him. I've worked in food service and this wouldn't fly at in n out burger. I just want management aware. He seemed very nice to a couple old ladies before me. read more

I checked in today during an incredibly busy Brunch Hour and Vincent really impressed Me with how he was able to Sail the Service Ship Smoothly through so many thrashing waves of unexpected Heavy Traffic and Communication Chaos! Vincent was taking orders in the front and had such a Strong and Positive Proactive well- poised Body Language. The urgent and focused pace Vincent set was perfect for the weekend rush - he smiled kindly, listened carefully, repeated orders back clearly, and made every Guest feel Significant and our time respected by treating us like a well cared for priority. I love how his Uniform was so fresh and spotless too and how patient and kind he was towards the children asking for additional Napkins and Condiments too! Thank you Vincent for being such a calming and professionally organized Presence in our Walnut Golden Arches Cave, you were Fantastic in maintaining a focused and sharp problem solving poise! The rest of the Team was hustling really hard and cohesively together too! Really appreciative of the Leadership for holding everyone to high standards of uniform productivity and making my Sugar Free Vanilla Iced Coffee and Hamburger so well consistent to the recipes I love from McDonalds! read more

Went through the drive through and ask If they had a regular hamburger I had to repeat myself two or three times just for that after the girl also swiping the parking lot With her head peace on I continued my order And it was like she was making me repeat everything I said it was annoying then I went to pay at the 1st window and the Hispanic guy Was being rude also . So after dealing with that I go too. The pickup window and they had Me park to wait for a small basic order . When the guy came to give me my order it Was like I have been tarnished by the Girl and the ordering. The young Asian manger gave me my order and rushed off Like I was the one that was bad . I really regret going to this location and will be going elsewhere where I'm appropriated ! read more

Wish i can leave a 0 star review lol. Homegirl on the speaker was rude, I get that people are having bad days but how are you going to bring your bad day upon someone else. I asked for extra of the sauce on the spicy chicken sandwich and she put add mayonnaise, so i'm confused bcos at other locations it doesn't say that, so i said i didn't say add mayonnaise and she goes um..okay??? girl i know u did not put the whole bottle. you can tell this place is run by teenagers and the manager doesn't care about what they do, hence why they STILL HAVE a 2 star rating... embarrassing.. even for a mcdonald's. read more

McDonald's - Burgers Near Me - Walnut, California

This rating is for their french fries ONLY. These are the best, hottest, and freshest Mc Donald's fries that I've had in a long time -- and what makes them so great is that their fries are CONSISTENTLY this good. Others may have a different experience, maybe depending on the time of day you go here, but I was coming here nearly twice a week for fries while school was in session, and they've always been hot and fresh! I appreciate the quick orders, except for the one time I was asked to pull off into their "waiting lot" to receive my order. I assume it was because the fries were not quite ready yet. read more

McDonald's is McDonald's, my expectations aren't high anytime I go to one. But my experience this week at this one was not great. I went in to order a guava & cream pie, brownie caramel McFlurry and a slushie. Not only did my order take forever (I waited about 15 min, and there was no one in the store but one other person), but by the time I got my McFlurry (prepared by the store manager), it was all melty and even had some Shamrock Shake green in it. I was afraid to ask them to make me another one that wasn't melted because I didn't have time to wait another 15 minutes. On a positive note, the guava & cream pie was delicious! read more

It took 30 minutes to complete a mobile curbside order. The order was one sausage McMuffin.

Do not go here. Their customer service is terrible even though they use the "we are so busy" excuse. And I get that they have busy hours like the rest of the places around here but they are just SO rude and will ruin your happy experience and day. I drove up and ordered a breakfast meal, daydreaming of hashed browns. The girl took my order and then, when I drove up to pay, she didn't talk to me or confirm my order but simply asked me to pay and then handed me a receipt. I thought she handed me MY receipt... and when I got to the window, the guy told me i got 2 breakfast sandwiches and I corrected him, letting him know that I had gotten a meal. He asked to see my receipt and then told me I got two sandwiches and shoved it in my face, gave me a look before he walked away. In hindsight, I could have been more careful to make sure I had the girl's attention and make sure my meal was correct, but she was "too busy" taking someone else's order and gave me my receipt. And the guy was "too busy" to offer to correct my order. (Other locations usually do that...) Instead, he gave me someone else's meal and walked away. I mean... McDonald's this WAS my "go-to" for a quick meal... NEVER AGAIN! Worse customer service I've ever had!!! They need to retrain their rude and inexperienced staff. read more

THIS FRANCHISE DOES NOT SUPPORT LOCAL EDUCATORS!!! There are two schools almost literally down the street, yet they did not support the Fall 23 Teachers' Appreciation breakfast promotion. Kids from the local schools work there, but the franchise owner chose not to offer the promotion. Guess I'll have to go a different McDonald's location from now on. read more

Using the app, I ordered hotcakes and sausage. No butter, syrup, or fork and knife. Bad service.

Not much to say. McDonald's is McDonald's. There's good ones, and this is definitely a bad one. At least they got the extra tartar sauce right.... read more

McDonald's - Burgers Near Me - Walnut, California

Very slow and inefficient service; was not acknowledged at all despite being the only one inside the restaurant. Mobile pickup took 10-15 minutes long for a small order. Don't know what took so long but it sounded like the staff were having too much fun. The lady who handed me the package was nice though, so she saved this review from being 1-star. read more

Out of rudeness, employee went to us and said, you guys need to leave now, we are closed. They should at least inform clients 5 minutes before. read more

This McDonalds does not have a PlayPlace for those who like to eat at McDonalds while kids play. Has plenty of parking though.

One summer evening a few years ago I decided to do something wise and stupid. Wise because I took advantage of Mcdonald's 50 chicken nuggets for 10 dollars deal, and stupid because I decided to eat all the nuggets by myself as an eating challenge with friends. Worst decision ever. Once you get to around 35-40 nuggets, you want to throw up. But, I fought through the temptation of giving up and kept going. I achieved it 3 hours later. I like this McDonald's cause it has a TV and the service is fast. The end. read more

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I'm lovin' it. I don't go to McD's too often, but when I do, I'm usually hankerin' for a QP with cheese, no onions. Ordering "no onions" works for me because 1. I hate raw onion, 2. I hate having bad breath, or thinking I do, and letter D. they usually are forced to freshly prepare it, so it tastes so much mo' better. Went there for a quickie drive thru lunch today (eaten in my car, I have the ketchup stain on my work pants to prove it, darnit). Since my QP was no doubt a custom job, they asked me to park for a minute. A few minutes later, the sweetest little lady delivered my lunch to me, all smiles. Actually made my day, which was pretty crappy before that due to a cranky co-worker, lol. A smile works wonders, doesn't it? I like this location, the employees all seemed happy to be working there. Long live my Mickie D's. read more

Today, the lady at the 2nd window was not friendly. It was a shock to me because I never experienced this before at this location. It was exactly 9:22am when I got to the second window to pick up my breakfast. The lady did not greet or acknowledge me and started by asking what we ordered. We shared our order number and she said no, I need to know what you ordered. If she had listened to our number, wouldn't she see the items we ordered on the screen where her hand and fingers are on? She continued to ask what we ordered before she can hand over our mobile order. She was very unprofessional. You should not allow this kind of behavior to represent your brand. She should definitely get coached. She also did not have a name tag on. Please locate the camera footage at the 2nd pick up window at 9:22am today, Sun Jan 29th. read more

THEEE WORST MCDONALDS EVER!!! My second time here and I wasn't expecting it to be as bad as the first. It's like they hire random people and don't even train them. Very unorganized. I'm writing this review as my kids and I wait for our food. It's been over 20 minutes. This is insane! read more

The pictures tell the story. I tried to call the store but just ring no one answer. This location always mess up our orders and today this happened. This is horrible. read more

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curbside pickup takes forever i've been there for such a long time yet my order still hasn't been delivered yet.

Seriously? This is how you serve cheeseburgers? C'mon a toddler can do better than this. read more

McDonald's - a hand holding a cheeseburger - Burgers Near Me - Walnut, California

Here to pick up a mobile order on a Saturday morning and the door is locked. After calling, I was told they are short staffed and I'd have to go thru the drive-thru line (long line BTW) to pick up my order. What a joke... If I didn't pay already, I would've just left... Ugh... read more

I wanna be able to give the minimum score multiple times. Just now I ordered my food. Was asked to wait on the designated spots. Food was given to me with dipping sauce and straw missing. So few napkins too. The girl came back without saying anything. Then after I left I saw the milk was missing too. What kinda of jobs can be simpler than working at McDonald's already? Some people should not have a job whatsoever. read more

Fast and friendly service. I got a scrambled egg. It really didn't look like a scrambled egg but it was good. I think this item might be pre-made. I added some ketchup and I was good to go. read more

McDonald's - scramble egg - Burgers Near Me - Walnut, California

Stopped by this location and noticed that their soda tasted like there was soap in it. Guy at the cash register wasn't very friendly either. I called later to let them know that their soda tasted like there was soap or some kind of cleaning agent in it, the lady simply said she would check on it followed by a thank you. No apology or offer to come back for an exchange of something else. Hopefully they straighten themselves out very soon. read more

I have ordered a double filets-o-fish, and the ordering screen did show I got a double filets-o-fish. Despite the wait of the fresh French fries, I got home and found out the fish filet only has one in it... not gonna go back again just ask for it but wish they could put more effort on what have customer orders for. read more

McDonald's - Only one fish filet?! - Burgers Near Me - Walnut, California

I was excited to try the app for the first time. I had heard of a deal on the app for the Egg McMuffin. I clicked on the deal to check it out and I went to the store to use the app. When I clicked on the deal to use it, it said that I had already used a deal and had to wait 14 minutes. I understand the limitations of digital accountability. However, when I showed the server and told him what happened, he talked to the manager and the manager said there was nothing she could do. I understand that the store may be busy, but I'm sad there was no understanding in this situation. read more

This place takes care of me when no one else will. Struggling college student nights got me in here at 2am eating chicken nuggets and busting out homework. Okay the WiFi is a joke, I use my hot spot. But five stars for having the dining area opened 24 hrs read more

It's that time of year again for the Shamrock Shake, so I show up to the drive thru to order one seeing as they have a BIG photo of it at the front of the drive thru line and guess what, "I'm sorry we don't have it" or "our machine is down" Do any of the locations actually sell them? Every year I check and am never able to get one. read more

Worst fucking McDonald's ever! Everytime they fuck up the order! Have you wait for 15 minutes for fries and cheese burger in the drive through lol read more

They give COLD FOOD to drive through customer!!! The Worst McDonalds!!!! Zero stars to rate if I could They handed COLD food to customer, and this is the 3rd time I had them COLD. My office was two blocks away from the minute I got the food from the drive through window to I set down open the bag it only take me 2 minutes or less ( because I was there around 10pm so there weren't any line in front of me ) When I open the open and expecting a crisp and hot fries instead I got COLD chickens and COLD fries. NOt even warm!!!!!!! DO NOT GO HERE !!!!!!!!!! read more