AWFUL, AWFUL, AWFUL.....Go elsewhere. They keep asking for money even though I've already paid…read more$400, they are now asking another 400! They haven't even treated me yet!!!!! Beware!!!! The staff was rude, the office person was very difficult to understand and all in all, it was a poor experience. I will go elsewhere from now on

Walked in. Receptionist says may I ask you some questions. I haven't even sat down yet. Had to pull…read moreup a chair. No "welcome", or "how are you". No greeting. Went to restroom. Came back and second receptionist yells through glass shield "what's your name?" I don't appreciate that behavior. They could you refresher in manners/greetings. I haven't yet seen the doctor. Hopes it goes better.

Dr. Neahring traveled south to Gold Beach, OR to meet with patients and to perform cataract…read moresurgeries. He was extremely professional, informative and willing to explain in detail my upcoming cataract surgery. I have now had the first eye done and I must say that Dr. Neahring and all of his staff at the Curry County Hospital were extremely professional, knowledgeable, and efficient. I must say that all who attended to me as well as Dr Neahring were nothing less than awesome. My surgery went well and Dr Nearing what's exceptional at explaining everything to me as he progress through the procedure. Now, I am absolutely amazed at the sight I have in this eye!! The clear crisp vision is awesome! The colors that I see are so beautiful and vibrant, especially compared with what I experienced while I had the cataract. I am excited to wake in the mornings to experience this beautiful vision that now allows me to experience all the beauty that coastal Oregon has to offer!! I get my second eye done in four weeks!! I can't imagine how much more beautiful this country will look then. Ah, it's such a blessing to see God's magnificence in the nature of Oregon. Thank you, Dr Neahring and staff!!!

Do not go to this Dr. My husband saw him for the first time for an eye problem, Dr Neahring was in…read morethe room with him for less than 2 minutes. Said he didn't know what he was looking at and referred us to retina consultants. 11 days later (Dr. Neahring's office sceduled the app.) we saw Dr. McClintic who diagnosed a detached retina. He was in surgery asap and will recover just fine. What opthalmologist isn't able to diagnose a detached retina? My husband is lucky the damage was not more severe due to the time that elapsed between appts.

I had a hit to the eye and was worried about a scratched cornea. I had never been to this clinic…read morebut called and the doctor was willing to squeeze me in same-day even though they were full. I'm one who has anxiety surrounding anything eye-related and have had bad experiences in the past. Dr. Hoover was calm, patient, down to earth, wasn't pushy, and took his time to thoroughly explain things to me. It was the first eye exam that was positive for me. I'd recommend him to everyone! Their pricing is affordable as well.

The receptionist was unwelcoming , set the mood in the office poor. She came up with excuses not…read moreto even go look to see if they had samples in for contacts. then refused to give me my eye prescription written out until I ordered from them. they also tried to charge me over $860 to get contacts from them. People go online for your contacts this place is a joke and over priced. I genuinely will no longer be going to this office just because of that. The office may have upgraded into a better facility but down graded in staff. Any Optometry doctor can get you a prescription, do not settle for entitled unprofessional and poor customer service. I'm giving this two stars only because Dr. Hoover is a nice guy and very professional. He just has poor staff.

Love the new location! Parking is awesome and the remodel is great. Its so nice and inviting. The…read morestaff is super nice too!

I have been back to this clinic for 2 years. This year would have been my 3rd year, but I have…read morechosen to find another place for my eye exams. I love my eye doctor; I hate the billing staff. I also found the employees that help with your frames to be rude. Perhaps, they should find another job or look up what customer service means. The billing department needs to know how to add and subtract. I learned that in the first grade. Good luck to you all that stay with these rude, unhappy people.

I actually fly here for appointments. The office staff and my retina specialist are all highly…read moretrained knowledgeable and professional. I wish they had Velada light treatments.

Exam and tests for wet macular degeneration and declining vision. Dr was cb knowledgeable and…read moreinformative.

The front desk receptionist was very inappropriate and proceeded to have a ten minute conversation…read morewith her sister in law while the other receptionist actually helped an older woman and i proceeded to stand there waiting. Not a great first impression. I came here to get my eye checked due to pain i have been having and standing in the bright doorway waiting to be acknowledged is rude.

Surly, sour greeting staff; no compassion, no concern over efficiency or patient time. Sold me…read morelenses & frames after a seemingly faulty eye exam (left eye [primary vision for me with amblyopia] reading lens is not clear/crisp. They have "dismissed" me without a re-exam, with mis-adjusted & ill-fitting frames; SO, a bad lens, frames not correct, and the 2-year warranty on the frames or lenses won't be honored. What rating would they expect? By the way, when they examine your eyes you only get a written prescription if you pay an extra $49 beyond your insurance (Medicare & Aetna; Medicare will be contacting them); I paid the extra and still didn't get a written prescription!!

I had 2 appts with Dr. Martin Morris. His customer services definitely leaves something to be…read moredesired. He was rushed both times, arrogant, abrupt and seemed offended when I asked clarifying questions. Questions I only asked, because he did not explain things well. Dr. Morris's last words to me were that if he couldn't find the problem when he dilated my eye at a 3rd appt, he'd refer me to another ophthalmologist. He then walked out of the room. The clinic itself feels like a big machine, wait times are long and the wrong location was marked on my follow up appt. card. With this being their error they should have offered to call the other location to ask them to hold my appt., but they wanted me to reschedule. My father had similar experiences. Needless to say I did not schedule the 3rd appt and my new ophthalmologist will not be at Willamette Valley Eye Center.

Misinformed me about how much I'd own them. Now have to pay $$$. Glasses prescription didn't work…read more Wasn't strong enough. Had to go to Portland to get right one.