We had some water backup in a bathroom and our home warranty company assigned DanCo. Dan walked in,…read moredecided that the house had shifted and a pipe under the porch was broken, quoted me $14K to tear out my toilets and then left. He never ran any lines or did any testing at all, just decided on the worst possibility and reported it to tje company as fact. It took us weeks to get a plumber in who would actually LOOK at the issue. The out line had been run over by a riding mower. It was foind and fixed in 2 hours, for less than $1,500 by MIKE'S PLUMBING. They were amazing. This was a year ago. Dan JUST CALLED ME, wanting to know who I am, why my number showed up in his call log, and then accused me of being involved in some sort of scam with his former assistant, who had been kind enough to help me get Dan's fraudulent diagnosis removed from my account. Do not use this guy. He is dishonest, unresponsive and was really aggressive and rude.

Over and beyond in an emergency situation. Helped our family. With a major line break after dark I…read morecan't say enough good things about the service and value.

Once again received great service from the team. They were quick to respond and got the job done…read morewell.

I have work done by this company October 2024 I had to go to the board of plumbing examiner to file…read morea complaint they did lousy work they did not supervise their workers I complain about the work perform he would not correct anything so I took it to the board and the investigation has produced evidence of a violation of Chapter 1301 of the Texas Occupations Code. He paid a administrative penalty. If you ever need a Plumber please call BellCo Plumbing. But didn't correct his work. Thank you Texas Broad of plumbing. It has been a year but I got justice.

Only giving 1 star because I have to in order to post. AHS put in a work order on a Saturday around…read more4pm. A gentleman called around 5:10 pm, who told me that they are closed and are closed on Sundays. He stated that the next available apt. he had would be Tuesday. I explained that this is an emergency due to my childs health condition and he basically could care less. Told me to all AHS back and try to get someone else to come out sooner. I would not use this company due to their lack of empathy, commitment to their job (after hours or not), and the take it or leave it attitude.

Blow fan on my A/C had gone out. They were able to make it out to me and get it back up and running…read moreall in the same day!

UPDATE: This company has made right by refunding the $250 they charged for installing the…read morethermostats.

Just got home from a two vacation with my 3year old daughter to find out my AC hasn't been working…read more House literally on hell! Called TMS was told someone would be here within 30mins and someone came in 15mins, had all tools and replacement parts on hand and fixed the problem on site. Now I can relax comfortably

This is my go-to electrician in Killeen. They are very professional, showing up when they say they…read morewill and doing efficient work. I have asked them to do everything from pool electrics to troubleshooting yard lights that stopped working to replacing ceiling fans to installing a heavy-duty outlet for charging an electric vehicle. Every job has received the same high level of attention to detail. I especially appreciate that they have the same professional, respectful approach regardless of whether they are talking to my husband or myself. They never make me feel like I am asking stupid question, and they take the time to explain what is needed to fix a problem in layman's terms. Highly recommend this company!

WOW. What great service. Called around everyone was booked for the next two weeks. Called A & B…read moreand they came right over. Timer on pool wasn't working. It's working now. Thank you for the great job and the perfect price.

Very responsive, showed up on time and gave me a reasonable quote, fixed our issue, found another…read moresmall leak and fixed it as well. Jeremy is professional and I would recommend Centex Rootdown Plumbing.

Just spoke to Tsbpe which is the Texas State Board of Plumbing Examiners and spoke to a Master…read morePlumber. He stated that per code when repiping a home each fixture most be properly vented. As I stated in previous review. No vents were put in my kitchen after the wall was taken down. Jeremy Haggerty of Centex Rootdown Plumbing has refused three times to come out. I have smelled methane gas for two years now. No more chances. Further action will be done through proper channels. Please if you want an honest company call someone else. Oh and I may not have a receipt for the incomplete job, but I do have plenty of witnesses.

When the serviceman from 1st Choice Central Texas left, I texted him and asked him to come back as…read morethe photos I took up inside the fireplace showed it was not clean. He said it was just soot and someone from the office would contact me to reschedule because he would not be returning. After waiting all afternoon, I texted a 2nd number the company had contacted me from and said I had safety concerns about our fireplace not being clean, but I received no response. I sent another text next day with no response. I contacted them several times through our Yelp messaging over the next couple of days, stating safety concerns and not being able to use the fireplace until we spoke with them, contacted them through their website form, and also left two courteous voicemail messages for their office letting them know we had safety concerns and asked for assistance. I had zero response to all of my efforts. I emailed and let them know I would be filing a complaint with the BBB and still received no response. I hired another company to come clean the fireplace and not only did he clean out a massive amount of soot and creosote left behind, he was stunned to find that the prior serviceman left his plastic brush and pole stuck up in the chimney. He gave it to me and I identified it as the brush the 1st Choice serviceman was using, as it was distinctive and particularly flimsy, which I noticed at the beginning of the clean. Things happen and if he had explained that his pole broke off and that he would have to come back with tools to get it out and finish cleaning, we could have moved forward. The basis for liability under negligence stems from an individual's failures to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. He knowingly put our home and our personal safety at risk with a smoke and fire hazard, and that is egregious. It took months to settle our claim with our credit card company and get our money back. I've had time to consider my review and to post the facts without heightened emotion. Not cleaning the fireplace well and not returning calls for assistance is enough for a bad review but purposeful negligence is grounds for not being allowed to do business in this industry. The business office of this company has no excuse for failure to respond.

We had our fireplace chimney cleaned. Lee and Carlos worked efficiently and were professional and…read moreleft everything clean when they were done. I messaged them last week and was able to get an appointment for today. We wouldn't hesitate to hire them again!

Called for an estimate on a complete new system install . Said his Dad would call the next day …read more Called back at the end of the next day and he tells me that his Dad called and got no answer . Didn't leave a message or try to txt .I told him I didn't get a voicemail or txt , he copped an attitude. Decided it would not be good to do business with them .

2nd time these guys have come out. They return calls in a timely fashion. Arrive on time. Do…read moreexcellent work and have great prices! These guys go above for their customers! We will not use anyone else!