Cooper & Bright have done work at both mine and my Dad's house! From the moment they took my call I received amazing customer service! They came out quickly, explained exactly what was needed, and had everything fixed in no time. I wouldn't use anyone else! Highly recommend!! Jennifer Hyslop read more

Great job, cost was minimal compared to others. Honest work and got the job done quickly. I did help them (or myself) out a bit by removing the old water heater before they arrived. So, their job was easier and faster, Installed new water heater, and solder some new pipes on top. Time is money. They had a faster install and I had a smaller bill. will call again if needed. read more

Cooper and bright came out to my house all the way to Gatesville Texas! And was very pleasant and kind. They were at my home for about 15 minutes and got it all taking care of. It was kind-of the best service in along time. read more

Honest and reliable company with great customer service and friendly workers. They've helped us out multiple times. Best plumbing company in Central Texas. read more

I must say that there seems to be a change in the customer service side of the business. After many years of good service, it has changed. After scheduling a service call, no one showed up on the scheduled day. Several messages were left on the phone, and no return call. I finally did get a representative on the phone that stated that they had the wrong number in their system and the tech couldn't get ahold of me, and they could try to reschedule. Not sure why the change, but it disappointing. Not going through that again. read more

If I could give zero stars I would. Beware of this place. They were called out for a leak in a home we just moved into. The leak started on move in day before anything was moved in. We were unaware of any leak until the next day once we got our stuff moved in. Older gentleman named Kenny came out, was moaning and groaning the entire time. We asked if he'd like a water, to which he denied and I said if I can get you anything let me know. He replied, "a gun". Unsure if he was trying to be funny or not but it wasn't a professional response. We let it go and let him do his job. He couldn't find a leak although there wasn't much effort that seemed to be put into finding it and blamed it on the HVAC system. HVAC comes out, can't find anything. Kenny comes back the next day. I attempt to show him a video I was able to take after hooking up the washer and dryer for the first time just to see if that had any effect. (Mind you, the property manager, myself, Kenny, and the HVAC guy were all trying to figure out where the leak originated without luck, so we were willing to try anything that seemed reasonable to find the leak). He barely looked at the screen as I showed him the video and immediately began to blame the washer hook ups which mind you- haven't been hooked up, up until the night prior to "test" for more leakage. The water valves were turned off to the washer after this "test" and hadn't been back on until Kenny came back out. He appears frustrated at this point and it was clear he didn't want to be here so I contacted my property management who contacted the office for cooper and bright. They send out his supervisor Ty to help. Ty comes in and after briefing with Kenny I attempt to show him the same video thinking perhaps they can check to see if this was the leak source. I show him and say there appears to be a pinhole in the cold water line but I'm not a plumber and could be wrong. I then ask if he'd like for me to run the washer just to see if anything happens as we all are at a loss as they are saying there's no leak yet my floor is soaked. He is extremely condescending and says "you aren't a plumber cause if you were you'd know all this line does is put water into the washer" I say you're right you're the plumber I'll let you find the leak and go off into the kitchen to leave him alone to find the leak. He says fuck you and fuck this and I tell him to leave my home. Right after I say leave, Kenny asks me to come into the bathroom which is across from the utility room to show me something with a faucet in there. As I'm walking past the utility room door to the bathroom door, Ty who is gathering tools grabs the drywall blade and gestures towards me as if to intimidate me? I'm not sure. I turn around and he's yelling through my home into the kitchen where my wife and her mother are, still saying "I'm not gonna be fucking talked to like this, I don't give a fuck who you are" I had to physically get in front of him and demand him to leave my home. Kenny was polite in the end and had to apologize for his supervisors behavior. No wonder he had a bad attitude initially. I would too if I had to work under someone like that. Ty then had the audacity to knock on my door after being told to leave the property in a half assed attempt at an apology which was "I'm trying to be the bigger man" insinuating that he was not in the wrong. Needless to say, don't trust these folks. They clearly are not happy with their jobs, and won't do the job but will rather blame everyone and everything else all while being extremely unprofessional and rude. A second company has came out and have already ruled out the washer connection being the issue. read more

Needed someone to check the propane gas connection for a fire pit. They said they only had two gas guys and they were all booked up with warranty work. Wouldn't recommend another plumber. Didn't matter that they were the plumbing contractor that did the house either. Won't be calling them again. read more

I highly recommend Cooper & Bright Plumbing. They have long been a staple in Central Texas as a highly professional and trustworthy plumbing company. The staff and employees are very approachable and knowledgeable. My custom home company, Dusek & Powell, trusts them no matter how big or small the project. read more

Quick and convenient. I flew in from out of state to visit my folks and one of the toilets was giving us problems. Not being from the area, I looked up a plumber on Yelp. Glad I went with Cooper and Bright. They showed up the same day, and when they got everything working again, the guy comes out and tells me that I'd be getting a bill soon in the mail. How convenient. Also, the ladies back at the office took care of everything when I first placed the call. Excellent customer service. read more

Cooper and Bright Plumbing is AWESOME !!!! A friend from church recommended them when I told them we had a slab leak, he said they always treated him fairly and the same was true for us. We called on a Monday, they came out and gave us a an estimate and came out that Thursday to fix it. When the guy came out to give us the estimate we thought we just had one leak and it was supposed to only take 3-4 hours,well it turned out we had a second leak and they were at our house for 3 hours longer BUT our bill was still reasonable. It was below the high end of the original estimate. While they were at our house they were polite, courteous and worked hard to figure out where the leaks were and fixed them diligently even though our plumbing system was set up a little strange. When they were done they cleaned up after themselves. We will definitely be using them again should the need arise. read more

had them come out to fix my back-flow in OCT 2017 they did at a tune of $305.11 the "materials" cost $92.25. I'm now having it replaced again now in February due to some issue we seem to have keeping it unfrozen, or the water pressure in our home. The price this time around for "materials" $154! When I called and asked they told me they had it sent from a different place so that was why there was a price difference....that is almost double the original price in OCT!!!! Needless to say I will no longer use them for business. I've been told other irrigation specialists install back-flows at a much lower cost. Also wanted to point out I was charged 1.5 hours for the first time and only 1 hour for the second time when the exact same job was done both times. read more

Did a great job. Came on time was polite and answered all my questions. Knowledgeable and fast i'd recommend these guys all day long

While the office staff was pleasant the day I selected plumbing fixtures for the home I was building, I could not get an itemized list of my budget for each item (toilet, sink, faucets) vs. my actual cost (I was paying out of pocket for upgrades and was trying to keep track if my own budget) -- they would only give me a total on the overages. Also it's been six weeks since I closed on my house and I have a 40 yard open ditch, 2 feet deep, running from the water main to my house with my water supply pipe laying in the open. No one is interested in coming out to finish their job. Would I use C&B again? Don't think so. read more

Excellent company. They figured out what my problem was and found the leak quickly. The plumbers were very courteous and respectful. They left everything clean. The office was very great communicating estimates and costs. I will definitely be using them in the future. The price was also very affordable. read more

Cooper & Bright are responsive when called and I have called multiple times for various plumbing emergencies. Professional, polite, and efficient are how I describe them. They are my first choice when I need a plumber. Karen Smith Harker Heights read more