Originally we had contacted McKAM Electric to help us with a blown fuse, and some other needed items. Upon arrival and after inspecting our fuse box, they determined that it could not be repaired as it was a fire hazard. After hearing this, we then proceeded to make an appointment to replace the box and other needed electrical items at a later date. On Thursday July 2nd, they arrived on time to do the needed electrical work. The workmen then answered any questions we had, were very polite and performed the work on a timely basis for a fair price. Seeing as I am very particular about companies I hire to work for me, I highly recommend them to anyone needing electrical work done. read more

Wow!! We are beyond satisfied with the electrical services provided to us today! I called last week and made the appointment for today. James, a licensed electrician and Zane, his apprentice journeyman called and said they could come earlier than our 3 hour window was originally scheduled for. Great!! Come on down! The switch by our outdoor koi pond kept tripping and turning off the pumps. We temporarily plugged in an extra long extension cord to another outlet as a temporary fix to keep the water moving. The fish depend on aerated water to breathe, so it was important to get this fixed. They installed a new outdoor waterproof plug box that can handle up to 4 plugs. He mounted the new box up on the fence instead of way down on the ground where the original outlet was. So much easier to get to. James also troubleshooted the reason why the outlet was tripping in the first place - it was the old UV light that will need to be replaced! We also recently purchased some bidet toilet seats and needed outlets installed within a few feet of the toilet. No problem! Zane expertly took care of this for us! We also had a ceiling light/fan that was incorrectly installed years ago that prevented us from using both at the same time. You either showered in the dark with the fan on or had light but things were steamy and hot and inviting mold! James took great care in finding the root of the problem - a couple of wires were crossed and it was initially installed incorrectly. We had another electrician out a couple years ago to look at it and they just said everything was fine without really looking and finding the issue. Both James and Zane cleaned up after themselves and worked quickly and professionally. Both were friendly and took the time to explain what was happening in layman's terms. We feel that they both really went above and beyond taking care of all of our issues! read more

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We needed some exploratory electrical work done at the exterior of our house, and then asked if we could add an outdoor receptacle too. Robbie was very accommodating and got to work, explaining everything that we'd need to know about the process, and the operation of it afterwards. We always feel so much better after a McKam visit. They charge very fair prices - I always end up wishing that I'd called sooner to take care of what I'd thought would too expensive to address. They're honest people, and they show up when they say they will. read more

We needed some basic wiring done which included reattaching two dome light fixtures in two closets and installing a couple of electrical outlets in place of an old plug. That work was done, except for some of the lights won't turn on and one indoor light and two outdoor lights were put on the same circuit. So, when we want to have a couple of outdoor lights left on at night for security purposes, we now have to leave the indoor light on all night even though that's completely unnecessary and eventually will cost us more from wasting electricity keeping the lights on. Seems pretty common sense to me, but what I found out with working with McKAM Electric that common sense doesn't describe them. When I asked why two outdoor lights were on the same circuit as an indoor light, the electrician told me that he "just got the lights working again and if you didn't want them on the same circuit, then I should have been specific." SPECIFIC?!!?! Who in their right mind would think that anyone would want an indoor light and two outdoor lights to have to turn on and off at the same time?!? Worse than the indoor and outdoor lighting issue, the electrician went insane when I asked him if he could give me just a simple idea of the cost to install plastic covers on some electrical junction boxes located in the attic (a matter of screwing on with 2 screws). The junction boxes were something that the McKAM electrician brought up because I had no idea of the situation. Since he bought it up, I assumed that he could give me just a ballpark guesstimate of how much it would cost to screw a cover onto a junction box. Well, he couldn't and wouldn't give me an estimate for what I believe would be a pretty simple process. And that's when he said that he only says things as if he was "on the witness stand being cross-examined in a court of law." He also said that he doesn't quote cost estimates for jobs because he doesn't want to waste the customer's money and charge him $1,000 for being there all day. At that point I had gone dizzy talking with this whack job and simply cut my losses and gave his junior electrician a check for $902.50 for the 3 hours and 50 minutes that they had been there. Well this amount seemed pretty close to the $1,000 that he used in his cost estimate example, particularly when he was there for less than 4 hours. After they left, a day later I discovered some water damage to our kitchen ceiling that was caused by a PVC condensation pipe that was leaking. The water leak wasn't there the day before the electrical work was done to fix the closet dome lights and some of the electrical work was up in the area of our attic where this condensation pipe is located. I wonder how this PVC pipe was compromised to start leaking? Maybe someone "accidentally" stepped onto the pipe while they weren't paying attention and had no idea that they had loosened the joint in the pipe and water was seeping out. Anyway, I will never use McKAM Electric again, I would never recommend him for work at anyone's property. I wish that I would have given more time to reading other reviews of McKAM Electric because I would have used someone else. read more

McKAM Electric - Water leak damage in ceiling - Electricians Near Me - Richardson, Texas

We are highly impressed with McKam's positive & friendly attitude, competency, communication, timeliness, clean-up after the job, and reasonable pricing. When a need arises, we will definitely call McKam Electric again and suggest you do the same. read more

I made an appointment with McKam a week ahead of time and they scheduled me for a morning time, between 9 and noon. The morning of the appointment I got an email asking for some information about the job and also stating that they had to move my appointment to between 12-3 instead of 9-12. When they had not shown up after 3 o'clock I went ahead and cancelled my appointment. I had taken the day off to be at home for their workers, and I wasn't notified until the morning of my appointment that the time had changed, and then they didn't even notify me that they couldn't make it by the end of the time they rescheduled me for. I don't know how good or bad their actual work is, but if their customer service is any indication, then proceed with caution. read more