My brother locked himself out of his condo and couldn't access his phone, so I ended up needing to…read morecoordinate lockout service for my brother as a third party. I found LockBusters on Yelp. Ronnie answered the phone and was very helpful, getting Alvin out to my brother within a half hour. The whole service went pretty smoothly overall with some minor hiccups, and Ronnie and Alvin were both great. I checked in with Ronnie a couple of times to make sure they were able to contact my brother and the service was going well, and he was great in providing updates. My brother and I would recommend this business.

He accomplished the job quickly, efficiently and well. He was polite and knowledgeable. Would…read morerecommend him.

Udi was very communicative, professional, on-time, and efficient. He was also very kind. I would…read morehire DC Locksmith again, and I highly recommend this business!

We broke two keys in our front outside door lock, so we could only enter and exit through the back…read moredoor. Avi came on time and replaced all 3 outside door locks with new ones on the same key. He also found a part for our 90 yo inner door that sets the deadbolt. Highly recommended!

I asked in at 10:10 and walked out with new keys, under 10 minutes. The gentleman that helped me…read morewas kind and helpful with questions I had. I had specialty commercial keys that were not able to be remade in the Lowes store which I was used to previously. Total cost was $21.20. If you live in a local condo that you need a new key made, definitely stop by here. Would highly recommend this store for your lock needs. Note that there is plenty of parking and seating inside while you wait.

Just used Arlington Lock, Inc. again after many years. They made 8 duplicate master keys for all…read morethe locks in our home for the great price of $4 each. The keys work flawlessly. They also recycled the 10 new brass keys that came with our 4 new Kwikset Signature Series Smartkey door levers & deadbolts. Now all four door locks and dead bolts work with one key. All eight items were relatively easy to install in existing doors and were purchased at Home Depot. Look and function well.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

Needed to have an additional key made for my vehicle as I only had one key fob. It's a Fiat, which…read morenot many locksmiths could copy. The National Lock & Key team saved me a trip to the dealership. Their staff was very responsive to my initial questions and follow-up communications. Scheduling the appointment was quick and easy. Tech was a bit late, but I was made aware of this well in advance. Service was done quickly and pricing was great. I appreciate the service received and would use them again in the future. I highly recommend.

This review reflects only my personal experience and opinion regarding my interaction with one…read moreNational Key & Lock technician on July 1 and July 2, 2026. It is not a review of National Key & Lock as a company or of any other employee. July 1, 2026 I had a scheduled appointment with a National Key & Lock technician through my American Home Shield/Frontdoor home warranty plan to have rekey service performed on my home. Before the appointment, I received written information from American Home Shield explaining that the rekey service included: * Rekey up to 6 keyholes * Provide 4 identical copies of new keys * Each key will work on each keyhole that has been rekeyed * Test the new keys to ensure functionality Based on that information, I understood that the rekey service included four identical copies of new keys. When the technician arrived, he asked how many doors needed rekey service. I told him there were three and showed him two of the doors, explaining that the third door was located in my basement. The technician then asked for my keys. I went upstairs and brought down my original house keys on a keychain. When I asked why he needed them, he told me he was going to copy them. I explained that I had requested rekey service through my American Home Shield/Frontdoor home warranty plan. The technician then told me I would have to pay $15.00 for each new key. I explained that this did not match the written information I had received from American Home Shield and that I was requesting only the rekey service included in my coverage. To avoid any misunderstanding, I contacted American Home Shield before authorizing any work. During our conversation, the technician stated that this was "between him and me, not them." I requested a callback from American Home Shield so I could verify my coverage before proceeding. Throughout our discussion, I repeatedly explained that I was requesting only the rekey service included in my American Home Shield coverage and was not requesting any additional keys or services. The technician then left my home without performing any work. As he walked toward his vehicle, I asked, "Are you leaving?" At approximately 4:01 p.m., I photographed the technician as he left my property and entered his vehicle. During our entire conversation, my nephew was seated in my dining room and heard the discussion, including the conversation regarding the proposed $15.00 charge for each new key. July 2, 2026 The following day, I received a call from an American Home Shield supervisor. I was informed that the technician had reported completing the rekeying of two of my doors and that the third door could not be rekeyed because there was no key. Based on my personal knowledge, no work was performed on any of my doors, and none of my locks were rekeyed. American Home Shield advised me that another locksmith would be assigned to complete the rekey service at my home. Had I not reviewed the written information provided by American Home Shield before the appointment, I may have believed that I was required to pay an additional $15.00 for each new key. Because I reviewed my coverage beforehand, I understood what my American Home Shield plan stated was included in the rekey service. This review reflects only my personal experience with one National Key & Lock technician on July 1 and July 2, 2026. Other customers may have different experiences.

I called because the deadbolt lock on my apartment door seemed to be malfunctioning and I was…read moreconcerned I might end up being locked out of the apt. Moshe came over, looked at my door and explained the lock was not the problem. He explained the strike plate from my door knob was creating the problem with the deadbolt lock above it. He adjusted the strike plate, showed me how to adjust in the future if necessary. I found Moshe to be personable, fair, honest and kind. He is now my go-to locksmith.

Called them this morning to get my locks rekeyed, and was happy they could do it within a couple…read morehours of my call. Their technician, Tal, was professional, courteous, and efficient. After working with him on my old locks, which he rekeyed no problem, we decided to replace my deadbolt. (No upselling, it was entirely my suggestion, as my lock was old and not working that well.) I was in a hurry and didn't price shop, so I don't know how their prices compare, but I consider I paid a reasonable price for prompt, professional and efficient service.

A++++ service. Fast and reasonable rates for this job, much less than other companies. Excellent…read moretechnician.

I recently moved into a new home in Falls Church. We were provided the "wrong" key at closing,…read moreleaving us stuck outside in the sweltering heat. I contacted Annandale Lock & Key Service, based on Google and a whim. The person I spoke to was extremely friendly and helpful, and Chris came to our aid in barely 30 minutes! It turned out that the lock was so old, we just didn't understand the trick to get the key to work. But that point notwithstanding, Chris was INCREDIBLE! He stayed and re-keyed all of our locks and took the time to explain our strange, antique front door lock. The lock was missing a piece needed to engage the deadbolt from indoors, and Chris told us he would do some Internet research and let us know what part we needed to buy (which he did about an hour later). Absolutely amazing service! Highly recommend!