Needed a tow for an engine coolant issue. Mountain Auto got me right in and was able to diagnose…read morethat my water pump was the problem. It was replaced and the coolant system was checked and I have my truck back. Thanks for the quality service and quick response!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

worst service ever, had to take my car to another mechanic, plus the guy's a fuckin pedo. save…read moreyourself the trouble and go elsewhere

I got recommended to Tripps by a long time resident of Durango, and was not disappointed by the…read moreservice. I don't know anything about cars, but Beau was super friendly and used language that I could understand when describing the issue. Since he did so great with my subaru forester, I decided to bring my volkswagon vanagon in for some repairs and had the same great experience. I could not recommend this place enough. Great value, great service, and fair prices!!

Got me in on short notice for all 4 wheel brakes. Good work, nice people and fair price.read more

If only I can give them 10 stars! I'm from San Diego and stopped overnight in Durango during my two…read moreweek road trip around the 4 corners. After coming back from the Silverton train ride around 230pm on a Friday, I tried to start my car and it just wouldn't give. After calling around all the local shops, everyone basically told me nothing is open on weekends and they were booked till earliest mid week of the following week. When I called Durango Car Care, I told them my situation and they told me they'd try and look at it if I got there before they close but no guarantees they would be able to fix it on time. AAA came around 4pm and got me to the shop around 430pm. The guys stopped what they were working on and tried to troubleshoot my car. After about 15 minutes, they got it working again!!! They didn't have to do any of that! This literally brought my faith back in humanity! The kindest guys and angels to me that day!! I am so so thankful to them and my AAA guy Daylon. Hands down would recommend these guys!!

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

Traveling with my wife and we realized brakes needed replacement. Called ahead, explained symptoms…read moreand made appointment. Brought truck in, they checked it out, did all four wheels. Price was as expected, job done in less time than anticipated and everyone treated me as though I were a local longtime customer. Start to finish awesome.

As always they took care of my Jeep. Cooling fan and motor went and the radiator cap needed…read morereplacing after driving it there on a Friday afternoon with the radiator boiling!!! They looked at it right away and ordered the parts. I had the car back the next day. Always friendly service and a fair price. Replaced the O2 sensor and air conditioner hose and air is now very cold and great....they are helping me keep this loved Jeep running! Many thanks, Deb (;^)

I brought my vehicle in last month for an oil change, alignment, and new brakes after being…read morerecommended by a friend. They called to say the bolts under my car were sheering off from rust and all of them would need to be replaced along with my rotors and control arms with a starting estimate of $6k just to get the car functional, not replacing all the rotors. I had a weird feeling so I checked yelp. After reading previous reviews about the same issues, I had my car towed to another shop where they told me the bolts were completely fine and charged me only $2000 for the work I needed done (alignment, brake pads, the new rotors and control arms!) including replacing the bolts Built to Last sheared off. Additionally, BTL overtightened the bolt on my oil tank crushing the nut and causing the oil change I paid them for to leak out all over my driveway. I wanted to like this place since a friend had recommended but it just felt sketchy

Terrible shop. Charged me $2000 and vehicle had the same issue the minute I pulled out. Wouldn't…read morereimburse me anything. I was told to "just live with the problem"

Great guys! Even loaned me a truck when mine was down. Always bring my work there. Get the job done…read moreright.

Terribly rude. Took advantage of the elderly. Continuing to bill after services were terminated…read moreeven though they never did any service. Very unprofessional customer service when you call to discuss ANYTHING. Dishonest and unethical

So rude when you call. We finally dismissed their snow removal service because they never show up…read more They continued to bill us (after termination and no service) because they were "hurting" and then yelled at us when we terminated their services a second time.

Very professional! They were honest and attentive and left a flower on the dashboard for my wife!read more

The people working at Grease Monkey were very kind to me. As a young lady it can be hard to find…read morecar mechanics that don't rip you off. I felt confident that they were honest and provided me with an affordable and quality service. The flower they left on my dashboard made my day ^-^

Our truck broke down while visiting Durango, and these guys got us in and fixed our problem that…read moreday even though they had 3 cars up on the racks and about 15 more sitting in the lot. Very honest no BS mechanics. You have to love that.

Our Mercedes SUV malfunctioned and died after 5:30 pm on Dec 29th, right before a long holiday…read moreweekend. Amazingly, we were able to coast into the Autoworks parking lot, where Dennis and his team immediately brought the car in to run computer diagnostic tests, and stayed after hours, right before a holiday weekend, to make sure we could operate the vehicle safely. They also offered to open up early after the holiday to check out our car before we got back on the highway for a 14 hour drive. Dennis and team went above and beyond to ensure our safety, and were incredibly professional and kind. Bravo and thank you Dennis and team!

Let me first start by saying that Brett is an honest guy and does great work! Our Truma Aquago…read morewater heater broke from the freeze in Texas and NO ONE could get us in to fix it before we were to leave on our road trip. Both of us (hub and I) resigned ourselves to the fact that we either go with cold showers in Arizona (which wasn't that bad this time of year) or use the resort facilities to shower! After settling in, Truma gave us Brett as one of the recommendations (certified to fix their water heater) to get it fixed while here. Spoke with Brett and he special ordered our parts (went on past experience for what was wrong) and came out to fix it. He gave us a very fair quote (especially labor costs) and we were set. When he arrived to fix it once the parts came in, low and behold, our heat sensor broke as well. He had to order that part overnight! The shipping costs were more than the parts. I blame Fedex for that gouge. Brett installed all the parts and then the unit and my hot water was back!!! I apologize to Brett, who is an honest guy and knows his stuff, for getting upset because of the shipping costs. That wasn't on him. He did what we asked and did a great job! Thank you Brett!

Brett did a good deal of work for me at my place in Dolores, CO. I live 500 miles away. It isn't…read moreeasy to do what we did from a distance, but Brett made it easy. You can count on him.