Eppler Garage Doors. Livermore Ca. I first met Justin through a friend of mine that is a builder in…read moreour area. Since then he has installed several doors and openers as well as service related issues such as broken springs and technical problems for myself as well as many friends and family. He is my go to recommendation because of his prompt response time, value, and expertise. CF

I needed to replace the opener motor and very old springs for my garage door. A different company…read morehad come out and given me an estimate I thought was very high. I was right. A contractor working on my bathroom recommended Eppler. I contacted them on a Monday afternoon and they did the work on Wednesday morning. The owner took the time to talk through my options and didn't try to upsell me. For the price the first company quoted me for just the motor, I got the springs and a better model of motor installed by Eppler.

We had a positive experience with this company and with Avi the technician who helped us replace…read moreour garage door opener and springs. Our old opener was from 2002 and the gears broke off the belt so the door would not open. Avi came and identified the issue - while we could just replace the belt, the unit was old so we decided to replace the whole thing. At the same time, Avi identified the springs were not installed correctly (too many turns or something) which causes the door to drop / fly up when the latch was not on. He offered to replace the springs too. I just replaced the spring with another company last year so I was surprised to learn they were not installed correctly. We were able to reach a bundled price for replacing the opener and the springs. which seems comparable with other companies. I would use this company's services again.

One of my garage door springs broke on a Sunday night. I called Gil's Garage Door & Gates at 6:30am…read moreon Monday morning and spoke with Tina. She was able to schedule me for a same day appointment with an estimated arrival time of 8am. Avi arrived at my home promptly at 8am and he was able to inspect my broken garage door spring. He was very professional, courteous, and knowledgeable. He provided me with the typical life span of a garage door spring and a great estimate which was fair/competitive. The repair was done within an hour and my garage was working as good as new. I would definitely recommend them to anyone in the future!

Excellent! Sent photos of my door and communicated via text to receive a quote and schedule an…read moreappointment. Eli came out and installed two struts on my door! Fast, professional, and experienced. Eli was fantastic! I will go with them over Contra Costa Door Company. They installed my new door two years ago and have terrible customer service.

One star. August 1…read moreLocal Garage Doors' own senior technician has now confirmed during a recorded inspection that this installation was incomplete and required substantial corrective work. The project took nearly three months and multiple visits. After obvious problems remained, their installer, Brendan, blamed the property's foundation and framing. We hired an independent garage-door company, which documented multiple installation deficiencies: - Safety sensors mounted 16-17 inches above the floor - An unlevel and misaligned door - Improper track and cable tension - Unprogrammed or nonfunctioning controls - Visible gaps and sealing problems Local Garage Doors itself confirmed in writing that the safety sensors should be no higher than six inches. The company also advised us not to operate the door until it conducted its own inspection. On August 1, Local Garage Doors sent Luca, one of its senior technicians. During the recorded inspection, Luca substantially agreed with the independent findings and estimated that the necessary corrections would take another two to four hours. Local Garage Doors later acknowledged in writing that Luca identified items that could be addressed and was prepared to perform corrective work. The company is nevertheless refusing a refund and arguing that its willingness to make those corrections should not be considered an admission that the installation was defective. That position makes no sense. A door requiring hours of re-leveling, adjustment, cable tensioning, safety-sensor correction, programming, and sealing work was not complete and should never have been marked or charged as complete. After months of delays, incomplete work, safety concerns, and constantly shifting explanations, we have completely lost confidence in this company. Another contractor will complete the repairs. Avoid Local Garage Doors.

Such a pleasure to deal with a business that REALLY knows what they're doing…read more We recently had someone try to break into our garage. They failed but of course they totally messed up our garage door. It would not open at all. We could not get our cars out! I called Door Pros on the advice of my neighbor across the street, and I'm sure glad that I did. They understood our problem and worked us into their schedule that very same day. Our tech's name was Dwight, and this guy is a garage door wizard. He inspected our door and (much to our relief) said that as messed up as it looked to us, there would be no problem fixing it. Less than an hour later our door was not only fixed, but it was greased and adjusted to perfection. It hasn't worked this smoothly (or quietly) in years. This is now my go-to garage door repair and maintenance choice. They really are Pros-- and on every level. Dwight is just an all around excellent guy, a superb garage door tech, with a great attitude to boot! I could not recommend them more highly.

I can't tell you how happy I am with our garage doors. Door pros installed two garage doors in 4…read more1/2 hours and they did a beautiful job. The combined doors were a good price and I am happy with our decision to use Door Pros.

These guys are the best! We were in a tight time frame, and our garage door broke! I texted Roy on…read morea Saturday and he responded on a weekend! He came out Monday AM, told me that I needed a new garage door. He was able to get his guys (Pedro) out that same day, because he knew I was on a tight time crunch. The price was very reasonable! Pedro came out a couple hours later, and installed a brand new garage door within hours! He was respectful, and professional. These guys are awesome! Thank you for making a stressful situation so easy!

I had great experience with Precise garage door comp. They…read morecame in 15 min. Roy was wonderful and explained what needs to be done and how long it will take him to do it. I would recommend them highly.

We've used these guys 3 times over the years and always happy we did…read more Honest, reliable service with skilled techs . Fair pricing and prompt service !

Contacting Bert from R & Q was the best decision I made in having our garage door replaced. He was…read morereferred to me by a friend. I'm very happy with the professionalism, and quality service from Bert. ​

Very professional, fast and friendly. We really appreciated their help. Very upfront with estimates…read moreand pricing choices as well.

Fell for the 49 dollar Lube and Tune advertised in The Home Mag. Coupon advertised 31 point…read moreinspection, lubrication, tightening and adjustment. What I got. Spray can lubricant sprayed on the rollers and an attempt to upsell to replace rollers and springs for 1000 dollars. I could have bought a can of lubricant for 5 dollars. I did not get what was advertised.

Avi was a great service tech. He was onsite on time and very knowledgeable of the issue and how to…read moreget my garage door back to functional again. He provided the costs estimate for the current repair along with options for major replacements of spring/wheel and rails for the long term without any pressure or service up sale. I opted for getting my garage door functional again but will definitely reach out to Gil's Garage Door & Gate Services in the future since the service was quick and cost was fair. Avi was quick and got my garage door back working again in about an hour. I highly recommend this company.

I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.