I met Willie of Bay Area Garage Doors at a low point. I had just been scammed into buying a LiftMaster system for $3,600. Willie had me FaceTime him so he could see the new system, said he would install the right one for $755, and suggested I have the other company come take their equipment away -- understandably, he didn't want to touch it. I was embarrassed that at 70 years old I could still be scammed like that. I'd just been put through the wringer of a 14-month renovation with tons of problems, it was two days before the July 4th holiday, and I was going out of town a few days later. I did not need another headache. Willie was GREAT. He never made me feel like an idiot. He was helpful and honest -- his website lists all his equipment with prices. That's transparency, and honesty. He came the next day exactly when he said he would and installed the system. He was pleasant, detailed, and had a sense of humor about life in general (which I fear I've lost for the moment). Willie himself commented that there are a lot of scammers in his profession. He took great care of me when I needed it. If you need a new garage door system, Willie at Bay Area Garage Doors is someone you should check out. read more

Service was beyond great! Messages were sent & answered promptly. While they couldn't get it done on 12/31 they came back today to replace my decrepit garage door opener and I have a brand new remote! Price wasn't what I wanted to do to start off the new year but it is done! Willie came out on 12/31 and Nate came out today. Both were fantastic. Thank you! read more

Bay Area Doors - Garage Door Services Near Me - Concord, California

Picture this situation, on a Friday evening after a long workweek and a late little league game your wife walks in and tells you the garage door is broken. I didn't even bat an eyelash because I knew the first thing I'd do in the morning is call up Willie at Bay Area Doors. Willie epitomizes what every business owner should aspire to be: 1. Honest 2. Reliable 3. Efficient If you live in the greater Clayton/Concord area and any needs arise related to your garage door. Don't bother calling anyone else, just call Willie. read more

I have used all kinds of contractors over the past 40+ years of homeownership and found Bay Area Doors, and specifically its owner Willy to be "The Gold Standard". Shows up on time (what a concept) a fair price, not the highest, nor cheapest, but you get 110% satisfaction. He does not use cheap parts, or try to nickel and dime you for anything - like the cheap ones will. He is honest, caring and does a great job, I have and will continue to refer him to others. read more

The owner (Willie) actually reached out and we had a nice conversation. Did a video conference call looking at my garage door and provide some options and suggestions, was able to work out a deal and have somebody come in and put a new garage door in a very timely manner. The young man (I totally forgot his name) that did the installation is super well organized (probably the most organized installer I ever seen), keep the job site neat and clean, very professional. Worth every penny. read more

Bay Area Doors - Taking down the old door. - Garage Door Services Near Me - Concord, California

Great job. Came out quick, was knowledgeable, and did a good job. Happy with the result, amd would work with them again.

I used them to purchase and install my new garage door and opener. It looks great. Highly recommended. Thank you Willie. read more

LIFE SAVERS!!!! One of our garage door springs broke, the day before I was leaving town. My wife would not be able to manually lift the door by herself, so I was frantically calling around, looking for someone who could come ASAP to help us. After calling multiple places, and hearing that it would be 2-3 days before someone could come, I eventually talked to Bay Area Doors, explaining my situation. Although their schedule was full that week, the owner himself came to help us out. Willie was able to replace both springs and service the door in under 30 mins. And his price was by far the lowest of everyone I got estimates from!!! My mind was blown, and my heart relieved!! These guys were quick, efficient and the least expensive of anyone I talked to. I was able to leave town with the peace of mind that my wife wouldn't be stuck at home. Thank you Bay Area Doors for taking a bullet for me!! I HIGHLY RECOMMEND this business!! read more

Bay Area Doors - Willie (owner) replacing broken spring - Garage Door Services Near Me - Concord, California

Great company, great customer service. Willy is always so helpful. Highly recommend I will only call him when needing help with my garage door read more

I had an excellent first time experience with Bay Area Doors. Called first thing in the morning and they were able to come out the same morning. My garage door spring broke and needed to be replaced. They have fair/honest pricing... and my speedy, friendly, and knowledgeable technician, Nate made this a seamless process. Will definitely call again, and highly recommend! read more

All I can say is Willie is the man! Very knowledgeable and honest. He knew what was wrong with my garage door in minutes. He's also the owner of Chilly Willy Bbq. Follow them on instagram to find out where you can get his delicious BBQ! read more

I needed to replace my garage door remotes and contacted several companies to get estimates. One of the companies (Bay Area Doors) specifically (Willie) called me and recommended purchasing and replacing the remotes myself as it was considerably cheaper. He stated that there is no need to have someone come out and charge you a considerable amount of money to replace the remotes since it is a relatively simple process. He asked for the garage door opener model number and then he told me what model remote to purchase and didn't request any money. Not too often you get this kind of customer service from someone who can make a profit but decides not to and has the customer's best interest in mind......Thanks Willie for being honest and at the same time saving me a bunch of money !!!! read more

Today I called Bay Area Doors regarding an adjustment to my Garage door opener. I spoke with William C Donithan who went out of his way to help me over the phone. Within 10-15 minutes we had the Garage Door Opener working normal again with a simple turn of the adjustment screws. I would use this company again for any Garage door fix in the future. Thanks again for your help. Vance Isenhour Danville, Ca. read more

Excellent experience with Willie and crew at Bay Area Door. Had a new door and motor in place in less than 48 hours. I feel the quote was fair and reasonable and was exactly what I paid. Communicated well and even checked in after the install to see how everything was going. read more

I submitted a claim through Fidelity National Home Warranty(FNHW) for my garage door springs and they "assigned" my work order to Bay Area Doors. I chose to call Bay Area Doors to expedite the scheduling process. Although they hadn't quite received the work order from FNHW, Willy was able to accommodate- he got me on the schedule and followed up with FNHW. I admit I was a bit skeptical after reading reviews regarding similar situations with FNHW and garage door springs. However, Willy personally showed up punctually and was able to replace the broken spring in 20 minutes. He also pointed out some other maintenance needed which I appreciate as I'd never owned a garage (much less a garage door). Thanks, Willy! read more

Willie from Bay Area Doors took our remote call and walked us through repair of our programming issues for our automatic garage door system. Have used them in the past and they have been amazing and today they were great and of no charge. Now that is exceptional customer service. read more

I submitted a claim through FNHW, and was scheduled to Bay Area Doors. Willie was prompt and very professional, after we explained what happened Willie was honest and gave us feedback on how to maintain it. I'm really happy with the service and will be recommending Bay Area Doors. read more

Willy called and asked for a description of the problem. He was able to give me a quote immediately and scheduled a same day appointment. He took care of our broken spring in less than an hour and gave me some great information about things other than the door. I appreciated the service! read more

Fantastic locally owned and operated small family business. The put the customers needs and desires over their own profits! They explain all the options and let you decide based on your needs and budget number We Reccomended them to all of our friends family and handyman clients Robs Odd Jobs read more

This morning at 6:30 AM my garage door spring snapped! I got on Yelp at 7 AM trying to find somebody to come fix it. Within five minutes, William with Bay Area doors responded right away with a price and a time! called me an hour late letting me know he could come even earlier, which I was so excited about because I needed my garage door opened, his service and prices are amazing! He didn't once try to up sale me on anything or tell me more needed to be done. On top of that he is a small business owner which I 100% support small businesses since I am a self employed as well. I would 100% recommend him to anybody that needs help with there garage door. read more

very good service. They were prompt. Fixed the problem. No questions asked. I would definitely use them in the future. I was very happy with their service. read more

I requested a garage door replacement quote from several companies. Bigger companies sent sales person to estimate and suggested us a higher price custom door. However, Willie, an owner, came on site to do estimate himself and never tried to sell us with the pricey custom door. He even suggested that this standard steel door would look better with my house style and of cause with more than half price! He was friendly and very patient with all questions I asked so we decided to go with him for our new door. The installation schedule was very flexible and within two weeks after estimate. No long line. I called to make a change of window design a week before an installation date without any hassle. Installation went smoothly starting from 8am to around 2pm. The installation guy worked neatly and patiently explained how the door operated. We love our new garage door. If you are looking for friendly, trust, reasonable, punctual and neat garage door replacement service, I would highly recommend Bay Area Doors. read more

Bay Area Doors - Garage Door Services Near Me - Concord, California

These guys came out fast and offered a complete quote on the phone site unseen. Other guys want to come out and then stick it to your for a service call if you don't take their deal. Excellent install. Very quiet system despite being chain instead of belt. Works over the internet. Very satisfied. No Bull. read more

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Five star service from Bay Area Doors! My son has his driver's permit and ran into our garage door. Knocking the rails off the wall, wheels fell off, just a mess. Ugh! I sent a few pictures and Willie was pretty confident it could be repaired with a standard service call. The appointment was set with only a one hour window which I really appreciated! (Unlike many companies who give 4 hour windows) Willie called when he was en route and started work on it immediately. What a pro! He had it fixed in twenty minutes! This was the best $110 bucks I have spent in a long time. Our house was only six months old and I'm really glad to have my garage door working again! I contacted the garage door company who installs these for the builder and sent them the same pictures. Their quote was to do a complete replacement for $4800! Lazy. They are installing garage doors weekly out here and didn't bother to stop by and look. Go with Bay Area Doors! They are the Best! read more

Great locally owned business! I needed a new garage door opener, and Willie took care of it quickly. He was honest and transparent about what my home needed and made it all happen. I'm very happy with the work and highly recommend them! read more

I'd highly recommend this business to anyone considering booking service with them. Willie, the owner, was very professional and helpful. He answered all my questions, made sure my issue was resolved, and arrived right on time for the appointment. I felt like I received valuable insight from him, rather than fixing the issue without explanation he made sure I was fully aware of the fix performed and the purpose for the fix. I appreciate that, as a customer it means a lot to be informed and educated on the things we use every day. Thank you for the positive experience and for your awesome service, Bay Area Doors! read more

I so wish I could give 100 stars! Willy came out, replaced the garage door opener that someone else had dismantled, even though I told them not to. Once I heard their price, I said-NO-I'm calling the home warranty company. This guy proceeded to dismantle my garage door opener, nullifying the warranty and was screaming and yelling at me. Willy stepped in, replaced the opener at a very minimal charge and I am now the happy, happy customer who will refer him to EVERYONE!! He also returned to drop off one more door opener clicker and was so proud of his work as well as he should be! Door opener is silent!! Willy was AWESOME. EVERYONE-USE BAY AREA DOORS FOR ANY DOOR ISSUE YOU MAY HAVE! AWESOME!! read more

My home warranty company set us up with Willie and Tony, who arrived EARLY for our appointment, which was great. Both were wearing masks and were in their Bay Area Doors uniform. They diagnosed the problem with our two car garage door within seconds and fixed it within minutes. I then told him about a loud bang that our other garage door made and he said it didn't even have a nut attached to the bolt on the arm! So he popped in a nut and now both garage doors function smoothly via wall switch and via remote control. A great start to the week! Thanks Willie & Tony! read more

Attempted to reset a garage door opener remote myself and ended up knocking all of them out of service. Willie face-timed with me and walked through the reset process, all within 30 minutes of my placing a call to the office. Working with him on the phone saved a house call and the related fees. They've replaced the spring on the opener before and did great work. Will use them again and would definitely recommend Bay Area Doors. read more

I called Bay Area doors asking for a quote for a repair we thought we needed. Willie was very honest and gave us other tips on how to repair our door ourselves. Took his advise and repaired our garage door ourselves. Any other person would have taken our money for simple quick fix ! 100% recommended, and grateful for his help! read more

The bar spring on our garage door broke and our home warranty company sent Willie from Bay Area Doors. Willie arrived on time and was very friendly. He was also patient and willing to wait while we moved more stuff out of our garage to make room. He was quick and hopefully it's a long-term fix. read more

On time, reliable & fairly priced. Would highly recommend. My very old wooden garage door has never worked better

Springs on garage door broke. Called 5 local and reputable garage door companies. Bay Area Doors was considerably less and came out same day. Willie was very helpful, friendly, professional, and didn't try to upsell. Honest and thorough with explaining the work. I'm extremely pleased all around, but hope I never need to see him again. Unexpected repairs always come at a bad time. read more

Willie is the best! Very friendly, professional, patient, efficient and calls before he shows up and/or if he is running late. He quickly readjusted our garage door vertical and horizontal tracks to eliminate door rubbing against the frame of our house and replaced the logic board and RPM sensor in our 10+ year old LiftMaster unit for a fair price. Bay Area Doors is highly recommended! read more

10/10 would recommend. Willie came and gave us an estimate and was here within a few days to install our new garage door. He did it within a few hours and we didn't even have to be home. Willie's customer service was above and beyond! read more

Bay Area was dispatched by our home warranty company. The tech that came out was in a bad mood when he arrived. He informed me that the door being misaligned is not covered by the home warranty. He informed me that only the spring and the opener are covered. I was surprised it wasn't covered but we still needed it fixed so I asked him if he could fix it today and what it would cost. He quoted me $165 as long as nothing else needed to be fixed along the way. He next told me my rollers looked shot and they haven't been maintained well and I should be spraying them 4 times a year to keep them in good shape. As he kept looking at the door I could see he kept looking for more things he could replace. I told him I changed my mind and I didn't want him to do the repair. As he was leaving he mumbled something when he turned his back to me and I said great attitude and he left. Called another company right after he left and they came out the next day. They new right away how to fix the problem and they even greased the door rollers of the door and my 2nd garage door to minimize the noise and squeaking. They said the rollers looked fine they just needed some lube. He was done in a few minutes and charged $98. read more

Great service. Willie was on-time and did a great job replacing our garage door springs, I highly recommend Bay Area Doors.

When I called Willy my door wasn't going to last another open and close. He came out fast and had the new garage installed just days later. Real professional and great knowledge for his trade. Thank you Bay Area Doors read more

Bay Area Doors - Garage Door Services Near Me - Concord, California

Always knowledgeable, helpful, courteous & honest. Been using them for years. Will continue to use Bay Area Doors for future needs.

When I specifically asked about a warranty and was obviously concerned about proceeding and then was told he covers his work for a year I don't consider that "miscommunication" but rather a blatant lie. I clearly mentioned other garage door companies offer shorter warranties but he reassured me he gives a full year. Just misleading me as he knew I was stressed and took advantage of the situation. Yeah there might have been some fine print saying otherwise but an honest serviceman would have made it clear. And his "repair" never worked and was unnecessary. read more