Super friendly and helpful and responded to my inquiry very quickly. They were out the very next…read moreday to check the HVAC system at my house. Very honest and will use them again in the future for any HVAC needs.

Very unprofessional of the technician Mike to have sped up…read moremotor which wasn't the problem but he denied even doing it I guess that's why it wasn't in your notes. but the situation would've been dismissed. inscrutabl unacceptable

We have used Hometown Heating and Air for 5 years now. They are great. They always respond quickly…read moreif we have a problem and their prices are reasonable. We highly recommend them. Jan and Kirk Bryant​

Hometown never disappoints! We had Ryan out to do our seasonal checkup. Ryan was professional,…read morefriendly, on-time and thorough--very much like all of the Hometown folks we have dealt with. Thanks, Ryan & Wes, and everyone at Hometown--you guys run a terrific, customer-focused business!

Needed work on my furnace this past sunday,4/19/20, and Tony came out promptly and done the repair…read more Thank you for employing such considerate and honest people. Glenn

I have worked with Lee's for the last few years. They are on time, reliable, honest and provide…read moreexcellent service. They go above and beyond.

After receiving an extremely disappointing estimate from our Heating and Air Service Provider, I…read morecontacted Dependable where I spoke to Eric who offered to come out at no charge and provide an estimate. His estimate was half of the other guys. He closed the valves on my AC unit so we wouldn't leak any more refrigerant so he would have to refill as much. The other company quoted 12 pounds and Eric only ended up adding 4 pounds. Eric completed the replacement, and testing if the new evaporator coil, cleaned up after himself all in about 3 hours. Needless to say, Dependable is now our Service Provider. Their annual service includes 2 inspections with cleaning and filter replacement. Highly recommend this family owned business.

Erik was on time and was done in less an hour. He was respectful and got to work right away. Would…read morerecommend them.

Our company has done business with Bolton Refrigeration for nearly a decade. Every interaction is…read moremet with prompt responsiveness, reliability in work compled and professionslism. If you're looking for honest service and value for the money you spend, then Bolton Refrigeration will do right by you! They stand by their work and appreciate every customer.

Anthony answered my call while he was on vacation. We set a time and day for him to come and look…read moreat my unit. When he was back from vacation and he was there that day very courteous responded quickly and repaired it and I was back in the cooler within short while.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

Very overpriced. Unfamiliar with Hall County codes. Always get 3 quotes. TE was over twice as high…read moreas the other quotes.

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

E was super informative about not only the issue that we called him for, but also general…read moremaintenance for our HVAC system. Kim was also very helpful in coordinating our appointment. I will definitely be reaching out to E & K again!

What a rare find! A company that is knowledgeable, professional and cares about it's customers.read more

Recently replaced our 2.5 ton Rheem with a like sized Goodman unit. Very pleased with this new…read moreunit, and installation was handled very professionally by the crew from Triad. Very competitive pricing and quick turnaround on getting the unit in place.

Great customer service! Larry came out and fixed my air conditioner without charging a service…read morefee. He was fair with his price. When we realized that night that the freon needed to added to the unit, he came out on Saturday to put it in with no extra charge. I would recommend him every time!!! Very happy customer.

From the owner: If your air conditioner stops working suddenly, don't panic - call on A1 Heating & Air Conditioning…read moreright away. Our skilled HVAC contractor can repair or replace your faulty unit with ease. We have the skills and experience needed to handle even the toughest HVAC jobs. Call 770-921-4662 today to get a free estimate from a local HVAC company serving the Monroe, GA area. Be sure to ask us about our discount for system replacements.

We had a concern with the water being discharged from our air conditioner coils so we called Scott…read moreand asked him to take a look. Scott inspected the air conditioner, showed me what was causing the issue, and said I could do an expensive repair but if it was his house, he would not. He said it would not impact the function nor the life of the air conditioner. What more could you ask of a Heating and Air company! I would highly recommend Scott and his company.

A company with practices I would be cautious of. I am sure…read morethis company can provide great service supporting many of their reviews. Unfortunately, I had the experience that reflects another customers not so good service. I would like for potential customers to be made aware of what could happen. My father recommended this company to replace my a/c unit. The company quoted me $500 less than my local HVAC guy and could replace my non-working unit with a shorter wait time. I was very pleased with their quick installation and replacement of my upstairs unit. This service was done in November of 2020. The a/c wasn't used much until Spring of 2021. At the beginning of August 2021 (roughly 5 months of a/c usage) I noticed a huge water stain on my ceiling. The carpet was soaked and there was a 10" bubble from which water was dripping. It was from my upstair a/c unit installed in my attic. I immediately turned my unit off. In the attic, there was water puddled on the left side under the wooden platform holding the unit. I questioned the water since the emergency pan was not full. Through further investigation, I noticed water dripping outside the emergency pan directly onto the subfloor from the duct coming out of the left side of the air handler. This is what was causing the water in the room below. I documented everything with pictures and video and contacted Premier Comfort Services the next morning. A technician arrived the following day. He was professional and courteous. He assessed the situation, determined the unit was not charged for summer conditions when it was installed last Fall causing the unit to "back pull". He put refrigerant in the unit and assured me it would not leak anymore. When I asked if their company or Carrier would cover the ceiling damage, he took photos and advised his bosses would determine that. I placed a tube under the leaking duct incase it started leaking again. I received a voicemail from the technician about 30 mins after he left stating he cut the drains outside the house due to mud in them. When I called Premier Comfort Services after not receiving any communication for several days, the lady on the phone advised the damage would not be covered since the drain was clogged causing the pan to overflow. I communicated to the lady the pan had not overflowed as seen in the video I sent. There is a switch in my emergency pan that will shut my unit off if it was close to full which never happened either. I was told the owner would be contacting me to explain. I had not heard from the owner for several days even after leaving a message with them. Eventually he called and explained the emergency pan on the outside was not the overflowing pan. He said the pan on the inside was overflowing causing the unit to leak out of the "plenum" onto the wood and insulation. He said it was my responsibility to have the unit inspected every 6 months to make sure the drain line is not clogged. According to him, his company does not do attic installations where the air handler has to lay down (which is how my unit has to be because of the placement in the attic). I asked why the emergency pan was so small it did not cover this area that could leak. He said the code requirement is that the unit itself has to be covered by the emergency pan. I expressed my concern about the unit and advised this same problem could present itself and damage my house again. He said they were not local so they could not assist but to have a local company inspect the unit every 6 months. We ended the call there. At this point I had no confidence that this company would help with what seemed like a ticking time bomb in my attic, so I called a local company. The technician came the following day and was professional and courteous. He advised the drain coming from the pan inside the unit did not have a "T" on it to allow the line to be flushed. He installed the "T" and said he flushed the line to confirm it was working properly. I asked about my concerns with the same problem and ceiling damage happening in the future. He said they would suggest installing a float switch in the interior pan to kill the power if the interior pan overflows. He also said I could get a larger pan to catch drips outside of the unit. I asked them to do both. My issues with the way Premier Comfort Services handled my situation are as follows: 1. Why was the initial cause of the leaking advised as the unit was not charged for summer, but I was only told of the clogged drain lines by voicemail 30 minutes later after the technician found out there was damage I wanted to claim? 2. The owner advised they do not install air handlers which have to lay down. If that is the case, why did they do it at my house? If that is their policy, it seems they are aware this type of thing could happen. My 15 year old train unit that I had before this never had this type of issue. Why not inform the customer what to look out for if they do have a lay down unit. I only i