Detail. Competence. Helpful tone…read more Good explanation of the services and options. Fair and transparent pricing. Reputable.

Although I appreciate that they didn't charge a diagnostic fee, I'm really disappointed with my…read moreexperience. I brought my car in due to an intermittent gear slipping issue, which I had already traced to a solenoid problem--a very common issue with my Pontiac G6. The symptoms only occurred twice, very briefly. My check engine light came on both times but turned off on its own. I was still able to drive the car on the freeway at full speed with no issues. The problem only showed up during city stop-and-go traffic. I specifically asked if they could just replace the solenoid, and was told no. Instead, I was told I "only had gears 1 and 2" and that I'd need a $4,800 transmission rebuild--which is objectively false, as I literally drove the car 70+ mph on the freeway both before and after leaving the shop. My engine light was off before coming to the shop, turned on once at the shop, then turned back off shortly after leaving. There is no way my car had only gears 1 & 2 I know what that feels like as it happened twice briefly. So to say this to me is insane. Mind you wouldn't have been able to go more than 25 with out the car struggling they must have assumed I don't know a thing about cars. Possibly because I'm a woman and I went alone. They also claimed the solenoid was too difficult to access without replacing the computer and warned me about my car's mileage, as if that meant it wasn't worth fixing. But then, on my way out, they admitted it's a "really great car" and "this is the only issue." It felt manipulative. I decided to trust my gut, went to a different shop, and had the solenoid replaced--and now my car runs perfectly fine. No rebuild needed. If I hadn't known what I was talking about, they would've gladly let me spend thousands on a completely unnecessary repair. Trust yourself. Do your research. Don't let fear-based upselling push you into something you don't need. Also from reading the reviews it sounds like the routinely tell their customers they need a rebuild and successfully do the rebuild. (more than likely something very easily replaceable) However a good transmission shop doesn't just rebuild, they properly and honestly diagnose and repair. He also tried selling me cars on the way out. Notice how he hasn't replied to this yelp review and also told me he feels bad for me in the text? Very unprofessional I don't need your pitty I needed honesty which I didn't get from this shop. He also told me don't buy a used car you can't guarantee you won't have problems it's best if you fix this one with us. Also told me not to go to another shop because id want a local shop lol

Requested a quote for a transmission on a 2002 Honda Accord that was slipping badly, they got back…read moreto me in about 15 minutes with a general price and a few more questions - speedy replies are a plus, especially when I need the car to commute for work. I asked if I can come in ASAP and the guy I was talking to, I believe his name is Hasib, said to drop by anytime. I came by after work, Friday 4:30PM. I settled on getting one of their already-rebuilt transmissions installed, as long as I give them the current beat-up one that was already on my car, I said yes of course because what will I do with a bad transmission sitting in my garage lol My car was ready Sunday afternoon, ready to go to work for Monday. I've only driven it today, and there is a night and day difference, it feels like a new car! No more slipping accompanied with the screeching grinding...thank god. I've already recommended these to the people at work who have heard how my car used to sound, downside is they only work on Honda's currently, but they did mention once they start growing they will expand into other brands of cars. Will definitely be using them again if myself or family needs work, luckily half our cars are Honda! Really glad I found this shop, I did find out its family owned and operated, a father and his two sons, starting up a business on what they enjoy doing, and doing a Hell of a good job at the same time. Thanks for the help, guys!

My 2006 Acura TL broke down while I was driving on free way. Following week I started shopping…read morearound for a transmission replacement. I called a few places and the estimate given to me is costing more than the value of my car. I found Pristine Transmission on Craigslist. I spoke to the owner over the phone twice and I visited the shop twice. I was able to meet the owner on my second visit. His name is Rasul. Every review that I read has his name wrong. Rasul explained to me why Honda/Acura transmission would fail after certain mileage. He actually had a few transmissions sitting on the work bench and he explained to me how he rebuilds transmission. I am 100% sold at that time. When I picked up my car, Rasul told me that he replaced one of the engine mount because he noticed the one near the back was crack. He also attempt to rotate the tires but found out all four tires where the inner edge is peeling and advised me to take them back to the tire shop. There is no cost to me for the extra work. I waited two weeks before writing this review. Just want to say - thank you.

I brought my car in once for a quick consultation a few months ago, just to get a feel for the…read moreplace and they were nice. Today was my first time getting a 50,000 mile maintenance service on my vehicle and I am so happy I have a regular spot to go to for my car now. Service was very kind and professional. Run by a father and son. Excellent communication with a text-able phone number and a listed page of services with pricing... both of them had super calm tones in their speaking voices, which I really liked. As a new lady client, I got very good vibes and felt that they were trustworthy with a good reputation. I even learned some maintenance tips for my car. Definitely will be booking my regular car services with Mangale Motors... thank you so much John and Jeff!

Not only are they friendly and knowledgeable, but they fixed the horn on my CMAX as I'd asked and…read morenothing else unnecessary-- fast and efficiently. They made further recommendations too. Very easy to talk with and understanding.

I needed a pre purchase inspection for the Castro Valley area where the car I was looking to…read morepurchase was located. Omar responded first and was very informative communicating through messaging. He honored his price match policy and we scheduled the appt. I met Omar the day of the appointment and he quickly got the truck up on the rack. I received a comprehensive inspection report and he thoroughly walked me through the report. I really appreciated Omar's customer service. I highly recommend his shop! Thank you Omar!

I had a great experience at this place, got my door locking mechanism fixed, oil changed, filters…read morechanged, transmission fluid changed, fluid leaks fixed all for a reasonable price and was completed the same day.

I went into get an oil change and tire rotation. However, found something completely unexpected!…read moreThe treads on my front tires were almost gone on the inside and the back tires had huge cracks. Jim was super nice and showed me the cracks and bumps in my tires. Super glad I had my car checked or I'd be in serious trouble! Thank you Jim and team for fixing my car! Def feel a difference now that my shock adjusters and tires are fixed! Will come again'

This is an honest review to help others who require auto repair. This was my experience at TL…read moreAuto... I walked in and asked for a quote for my WRX, a clutch and hydraulic replacement, and was given an estimate of over $6,000! After doing some research and checking with local Subaru specialists such as PM Autoworks, I found that TL's pricing was nearly double the market rate for both parts and labor. Unfortunately, TL Auto quoted $4,242.99 just for the clutch replacement, WITHOUT a flywheel resurface or a flywheel. PM Autoworks quoted $2,058.09 for the same job WITH an OEM flywheel. In my case, TL Auto is applying HUGE markups on basic OEM hardware. For example, TL auto charges $942.87 JUST for a "Genuine" clutch flywheel, AND $948.94 for a clutch kit, which comes out to $1,891.81 for BOTH. Fortunately, PM Autoworks charges $921.68 for BOTH the OEM clutch and OEM flywheel, and other parts that make up a clutch kit are also included in the price. TL quoted over $1,700 for the replacement of the master/slave cylinders. I was able to source the high-quality Japanese OEM parts (Seiken/Nabtesco) from PartsGeek for $280.10, and PM Autoworks charges 2 hours of labor (inquired after the quote) instead of the 4+ hours implied by TL's quote. By going to PM Autoworks instead of TL Auto, I am saving an HONEST $4,000 for the same work!! In my case, the price difference isn't just a few hundred dollars--it's thousands! If you work hard for your money, I strongly recommend that anyone, especially Subaru owners, AVOID the "general repair" markups at TL Auto. (See attached photos for proof of the price gap.) *** UPDATE*** Just got the work done (and then some) on my WRX by PM Auto. For all the work performed, the total was UNDER $3k! (Invoice in picture). It only took them 6 hours--straight up skills. TL Auto claims their pricing "reflects the quality of parts we use and the confidence we have in the work performed." That's fine, but high quality shouldn't be an excuse to charge an absurd markup for "exceptional service." They also claim their pricing includes complimentary rideshare and free loaner vehicles, yet a friend of mine who had work done there was never offered those services. Let's get one thing straight, PartsGeek is one of the BEST places to get OEM parts at a respectable price. Just because they are a "discount website" doesn't mean they aren't an equivalent comparison. They sell the exact same parts without the massive markup. Some businesses, like TL Auto, clearly don't like it when customers do their research and shop smart. Even more telling: TL Auto failed to admit they overcharged on their estimate for the SAME OEM parts that PM Auto sourced directly from the dealership. I'm sharing this to be transparent about my experience. I don't want others to be robbed by shops like this. I will never take my cars back there, and I'll be advising everyone I know to stay away as well. (Final invoice in the pictures)

I needed a new front tire and left with the best deal for 4 brand new tires and the best feeling of…read morehappiness ever. The guys at this shop are my saviors. They are very polite super informative and helpful and have the best prices ever. They will work with you if it is necessary. This is not my first time at this shop and will definitely not be my last. Check them out. You will not regret. And they are open on Sundays!

I came for a battery problem that had to do with the lighting. The inspection was $180 which was…read morefair price, but Silvestre noted that the amount would be credited towards the repair, which was a great deal! The repair itself was done in a matter of a day, I was surprised when they call me so fast. Not only that, but battery was dead and needed to be replaced, it was under warranty and Silvestre offered to pick it up, I just had to send the receipt, saved me at least $200 for a new one. When I get there, they told me about a tire that was losing air (I've been meaning to change it). Cesar comes and talks to me, and offered me a deal. Four almost new Shelby 20-in rims with new tires, sensor change for a deal I couldn't reject (mind you I've been meaning to buy 20-in rims). The rims were fresh, and he already had two installed to move the car, they just looked so good, I ended up closing the deal. When I came to pick up the car, rims were installed with the sensors, lighting was done, and he also painted the calipers, and removed the rust from the disk FOR FREE!!! Such an amazing job from these two guys, I can't be happier with my car now. 100% recommend this shop for any repairs, they literally do everything, and I got the deal of my life with everything they did. Thanks Silvestre and Cesar I'm definitely coming back for any other repair I need!!!

We went to drop off our Range Rover that was in really bad condition, by the time we turned into…read morethe autoshop our car already was fuming under the hood and smoke everywhere! Wendy & Ken came to our rescue! Couldn't have met the most nicest and down to earth people. They were able to repair the car in a week and they are open 7 days a week!

They really turned this place around. Good Job. They were very friendly and even honored a old out…read moreof date coupon for me. I'm getting old and lazy now 1st time I have ever had someone else change my oil but honestly I would return they did a good job and fast work .I was very happy and I was happy with the customer service Keep up the good work I would return keep thing honest and fair and friendly we need more of that out here. Keep it up.

Customer service heaven! My battery would hardly…read morestart my vehicle and I was afraid I would get stranded in our dark parking lot after getting off work close to 11pm. I called AAA Hayward Auto Repair Center to see if they had a replacement for my battery and if they could install it. They had it but they weren't sure they had enough time to install it that night since it was only a half hour before closing. My service advisor Thomas Chapman suggested bringing it by in the morning. By the time I brought my vehicle in, the shop had gotten slammed with drop off business. Thomas remembered speaking with me the night before and got me right in and out within the time frame he promised. I could not ask for better integrity and customer service than what Thomas showed me!

This is was my first time here! I had a great experience! My Service Advisor Tom was knowledgeable…read moreand very helpful! I spent a lot of money, but it all needed to be repaired! I recommend this service shop!

Every person over there is very professional, makes you feel comfortable, and is straightforward…read moreabout everything you need! I went there for transmission fluid change and they took care of it at a fair price! I would definitely go back for any auto needs!

Brought my car in for an exhaust leak, turned out to be something else and J&J's had it fixed and…read morereturned same day! Insanely good service and didn't feel upsold on anything. Addressed my issue and had me back home with a functioning car again.

I came in after another auto shop couldn't identify the issue with my car, and I'm really glad I…read moregot a second opinion before going to the dealership. Max was helpful and the team quickly diagnosed the problem and updated me within an hour. Their recommendation aligned with what I was considering, which gave me added confidence in their professionalism and honesty. Thank you, Max and team!

I used to like going to Blvd. Auto for repairs oil changes etc. Fahad is a great guy but hired some…read morekid that's overcharging people. I went in to get a COUPLE bulbs changed and it was over 400 bucks! Plus he broke the emergency exit latch in the trunk. The car is over 10 years old so those few bulbs weren't much at the local parts store. I even called back to complain about the price but didn't want to start talking "construction talk" to his seems like co owner because when that guy started everything went bad.