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    2 years ago

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    3 years ago

    No one answers the phone. Internet reliability is awful. Robot tried to tell me how to unplug a modem. Bad value

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    6 years ago

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    Ask the Community - Mediacom

    Crescent City Technologies

    Crescent City Technologies

    4.3
    (6 reviews)

    My partner and I have been coming here with our tech issues for the past three years. We love these…read moreguys. It's a small local operation, but they are really timely and knowledgeable with both PCs and Macs. We haven't brought them a problem they couldn't tackle. They let off a sort of detective vibe: they're interested in the issues and work every angle until the case is closed. Definitely worth your business.

    Dane would have to get up…read more Tried giving this local shop my business for a quick project turnaround, and it was easily one of the worst retail interactions I've ever experienced. "Dane" was the employee. I called looking for a basic, Windows system to use purely as a localized stress-test machine. Instead of listening, the guy was immediately patronizing, telling me things were 'too expensive or wouldn't be good enough' for me without a clue what I was using it for. He went from. We don't have anything that expensive too. We don't have anything that cheap. Then he just finally said "..no but uh I'd have to get up"..verbatim. When I tried giving him exact technical criteria to see what they had in stock (targeting Windows Pro, DDR5 or a baseline Ryzen configuration), he completely checked out, spoke over me, and rushed me off the phone with an abrupt 'I gotta go, I gotta go.' New Orleans is too small of a market to treat clients with this level of dismissiveness. If you want a tech shop that communicates like professional adult, take your business elsewhere.

    Mediacom - telecommunications - Updated July 2026

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