You over pay for just wifi, so excited about AT&T now in the area. Looking forward to paying less and getting more for my money. The service is continuously out, it's going to be interesting to see how they handle a little competition. read more

I would give them less than 1 star if possible. This is the worst internet service provider in the country (look at the yelp reviews from all over) and we're stuck with them as the only true high speed option. My service has been highly unreliable for months and they just can't seem to figure it out. I told them that I can set the modem outside directly on their line and the problems still occur.. yet somehow this means that they want me to take another day off of work for a technician to come by. I'm turning to AT&T for lower speeds and half the price.. good riddance mediacom Edit: Thanks for the response Travis but I tried that for months. Everytime I talk to a different support person I get a completely different story. Clearly your team can't figure out what's going on and I got tired of waiting.. I hope your awful company goes out of business so that someone more competent can take your place... since obviously only one cable company is allowed into any area at a time. read more

No one answers the phone. Internet reliability is awful. Robot tried to tell me how to unplug a modem. Bad value

This is pointless since Mediacom is a large company that won't give two squats about my opinion. When we signed on with them, it was for a vacation home. And everything looked great on paper, And they do you go out of your way to tell you that doesn't include the taxes I get. But the bill is still nowhere near the advertised price. That isn't right at all, but it is almost something I could live with if my Internet were slightly reliable, which it's not. They make Cox look like they know what they are doing. We rely on the Internet connection for our security cameras, alarm system as well as door locks and thermostats. Because we live over an hour away, we must have a solid connection. We signed up in December, and since then, we've had two technicians at the house and multiple calls to them for support. The installer gave me no information. He was so ready to leave. He never even mentioned the coil of orange cable lying in my yard, which stayed there for two months. Until they finally got sick of me and buried it. Now we have no reliable Internet and different ideas as to why from technicians. We've already gotten rid of the TV portion, and I'd love to get rid of the Internet because it's just not what we need. It can't keep up. I am giving the one star because they are easy to get in touch with, which I usually do through text. But I need to have at least 30 to 45 minutes set aside for that. Another plus is they don't give you a hard time about making an appointment or make me jump through 16 hoops as Cox does to get someone to the house. So I may sell my soul to get out of this in be done with it. The frustration is not needed. And I'm sure I'll get the standard auto-response from Mediacom to my review. When companies send auto-responses, it's not treating individual customers; it's pacifying the company for a quick response time. The only value there is the paper it's written. I'd rather fast, consistent Internet. Thank you, Judith Graffeo read more

Mediacom is one of the worst companies for wifi and televison. Their service sucks, they don't have many channels, and they do not properly install their products. We are very dissatisfied and it sucks they are the only providers available. read more

This company Mediacom keeps laying bright orange cable on the ground in my yard which I have called and asked them to remove. The electric company ( who I initially thought did this ) say they have nothing to do with it. My land is almost 3 acres and very long. I have sliced it twice with my tractor ,it is obscured by grass and leaves. I was assured it would be gone within 2 months yet it has been nearly a year. I am not a Mediacom customer. Their wire feeds over my back fence to another house. I want it off my land asap. read more

Service sucks and you literally CAN'T talk to someone in America. All foreigners answering the phone who barely speak english. They also have no common sense. I am telling them that me and our neighbor are both experiencing an outage and they are telling me it must be my modem. CONSTANT outages for long periods of time and intermittent outages that interupt daily living and college assignments and lectures. Ridiculous! Get it together Mediacom. read more

Mediacom is the only option for us here in Bay St Louis. Because of that, we're forced to pay double + rates for home internet. The speeds are never what is advertised, as we run speed tests often. The internet is always down. I'm talking every week.They do not send help fast. If we were this bad at our jobs, we would be fired! I'm currently sitting here on a 2 week outage and waiting for a service appt 8-12. They often cancel service appointments at the last minute...after waiting weeks. I truly cannot wait to be free of them. If you have ANY other option, go with that. It can NOT be worse than this. Internet used to be a luxury. It's not in 2019! We work, school and have our security systems online and the down time is absolutely crippling! Super dissatisfied and disappointed. *Update: service guy was no call, no show. I missed a family funeral, which I could've actually made had there been communication. I called 3 times this day to confirm and let them know I was trying to get to this funeral. An hour after the expired time slot, the service man showed up for 15 mins. Said he was stopping by to just check it out and someone else would be by "tonight " because he was supposed to be off at noon. Not shocked that no "other person" ever showed up. Internet buffered all night and was out this morning. Seriously unbelievable. read more