Always great, friendly, mindful customer service at the drive thru and pharmacy counter. I have…read more100% trust in these folks when it comes to filling my family's prescriptions.

Simply put, this CVS Store location on Bernal Ave in Pleasanton CA has one of the WORST level of…read morecustomer service among the many other CVS Stores alike, as the managerial staff and store associates have zero product knowledge and zero skills in quality customer service. There has got to be better and unfortunately, I have not seen much in any of the CVS stores due to so many reasons,... CVS corporate needs to weed out the horrible customer service culprits who are disrespectful, rude and have no ability to deliver properly product knowledge and common courtesy. It's like there was no training on customer service on Orientation Day for both managers and store associates. Also, some services paid for at CVS are so mediocre that it's not really worth spending on penny. Zero Stars for this CVS on Bernal Ave. in Pleasanton, CA but because I have to leave one star,... I will do so,..but truly at no merit whatsoever.

Our go-to local drug store and pharmacy…read more We love going there to shop the huge array of consumer goods, and also for all our prescription and vaccination needs. The service is always impeccable, there aren't too many people, and parking is never a problem. Bonus - they have a Thrifty Ice Cream parlor inside, which is a family favorite. We heart you, Rite Aid Pleasanton. Thank you!

Hate to give a less than stellar review, because the actual pharmacists are great, friendly and…read morehelpful. so this review does not reflect on their performance, just the sad state of the corporation. On the retail side, the shelves are literally half empty, and have been for almost a year. And last week I had my doc send a prescription there, only to find out after driving over, that they did not have it in stock. Poor communication. Between the Front of house and back of house failures, this location, and possibly the entire corporation, will not survive. I suggest mark Cuban's Cost Plus drugs, which will literally save you 50% - 90% on most prescriptions.

I had a really great experience at this Walgreens thanks to the manager working during my visit…read more She was incredibly kind, patient, and went out of her way to help me from start to finish -- from assisting with my pickup order to personally ringing me up at the front. What really stood out was how attentive and involved she was. Even while helping me, she checked in with her staff to make sure they were supported and didn't need additional help. It's clear she genuinely cares about both customers and her team. Great customer service like this is rare, and it made my visit smooth and stress-free. Thank you for going above and beyond!

My experience of getting the first does of the Meningococcal B vaccine here was excellent. The…read morefirst time, the pharmacist--a young lady--was very nice and thorough. As someone with allergies to foods(peanuts and seafood), the system obviously gave a general warning due to that. She did not know whether there was something wrong, which is fair, and let us know honestly to reschedule. The second appointment went well, nothing to say there. Overall, you can do worse than Pleasanton's Walgreens. Very fast, kind, and informative. If you need a vaccine or something requiring the pharmacy here, don't be scared. Maybe my customer service is rare for this location, but they're very smooth and stress-free. The only reason I won't be scheduling any more appointments is simply because I don't live there. I'll miss this Walgreens and Pleasanton as a whole though!

I love all of the CVS stores in my area. Each one has a different selection of products and…read moreseasonal items. This particular location in the Safeway shopping center across from the Alameda County Fair is spacious, well stocked and always clean. Their seasonal selection is superb. I can always find something unique for the holidays. They have a variety of Halloween and pumpkin decor for this season. The staff is friendly, courteous, and helpful.

If you go around 5 after work the lines are super duper long! Like at least twenty people before…read moreyou. Do yourselves a favor and come at an abnormal unpopular time lol

This CVS pharmacy is located inside the Target that is on Fallon Road and Dublin. Very convenient…read moreand the pharmacy staff person was very nice. No line to wait. Was super fast and they take electronic subscriptions from the doctor that is automatically sent to them. Their hours online says 9am but the store sign said 8am for opening. Not sure which is correct. Overall happy with the service and would come back to this spot.

I always go to this pharmacy. All the pharmacy technicians are friendly & very helpful, and they…read moreare Sandra, Ed, Dana... They'll call or text me when my prescriptions are ready... always. Very reliable.

Grabbed a quick white elephant gift from CVS yesterday. Nice clean store with plenty of parking…read more Store was organized and staff was helpful. The pricing was pretty expensive for a CVS. The main issue was once I got to the register, the clerk also works at the photo counter and I had to wait 10 mins to be rang up. I stopped at CVS for a quick in and out but ended up spending more time in line than shopping.

I come here often and I'm surprised to see all the negative comments. I've traveled often and gone…read moreto several CVS locations and this is by far the best pharmacy and front staff assistance I've gotten. I've had all my requests accommodated and calls returned.

Michelle is the most amazing pharmacist I've ever met. She is super patient and kind. I love how…read moreshe is so gentle and calm while giving vaccinations. She also keeps you updated on prescriptions and vaccines. She does her job with a smile on her face while making sure she goes above and beyond on her customer service it's not easy picking up prescriptions, but with the pharmacist like Michelle, you leave happy and I can't enough for her kindness.

Pharmacy folks are helpful. Sometimes it's slow service there since here may be only one or two…read morepeople behind the counter.

I am so impressed by this 24 hours CVS pharmacy service . It is located at the Fremont Hub . It…read moreopens 24 hours. I had a video visit with my doctor at 9:30 am , Sunday morning . Then CVS texted me right the way that they had my prescription and it would be ready by 10 am . I was driving over there and it texted me again that my order would be delayed . By 10:12 am the system texted me saying that my prescription was ready . The pharmacy pick up counter had a long line . They had two cashiers and the line was moving fairly quickly. I like that they have one line for " regular pick up " and one line for " mobile pick up " . Mine was mobile so I got to reach the cash register after one person ahead of me . The caster / technician was very helpful and efficient. I went in and out in no time ! On a Sunday morning and with all the holiday shopping . This kind of service was super helpful.

On 5.25.2026 I went to CVS pharmacy in Fremont Hub and the cashier "Amol" a young lady who helped…read moreme was super rude and unprofessional. I had a question about the price and she would not answer my question. I wanted different denominator for cash back and she would not give me what I asked for. She said I don't have it bye bye. She should be trained in dealing with customers and should be coached. No one wants to go to a store to get rude and get disrespected.

We were assisted by Nicole in the Photo department. Nicole was 100% knowledgeable and assisted us…read morevery patiently through the process of uploading photos through the Walgreens app and printing the photos in the size we needed. Very profet!

I needed to print photos for my Mom's Memorial. I was unable to download 1 last photo. Rojard, a…read moresales person for Walgreens came to help me. He was kind and patient. I almost cried because I needed those last photos. Thank you, Rojard. I wish more sales people were like Rojard!

This is my favorite CVS. Great experience every time. Manager is awesome…read more They always have what I want. Great.

Nightmare of a store. It's almost impossible to speak with a front store rep & once you finally get…read moreahold of them, they hang up. Such a joke! CVS do better with hiring/training.