Need an honest mechanic? Look no further. Steve is top notch. I always know what I am getting when…read moreI walk in the door. My family has been going Shaws for years and you get nothing but quality work. He isn't going to sell you something you don't need. Trusted and in business for years!

Nightmare experience. Please do not trust this place. I went in for an oil change on my 2012 TOYOTA…read moreCamry Hybrid, mileage159000, only because there was a coupon offered on FB that I would get $50 off. (Well, that ended up being only $25 off per two separate visits at specific time periods. ) Anyway, while I was there, the owner, Steve brought out pictures of the underneath of my car. (Also texted these to me.) Stated that I needed a whole new radiator and hoses. That I had a leak in a seam of my radiator. Showed me that pic of it. I told him that I had NO leaks noted on my garage floor, which I understood as how you would know if you had a radiator leak. Especially one being as bad as needed attention that day. He told me that the cost was $1300!!!!! I NEVER do more than an oil change unless I check things out further and get 2nd and 3rd opinions. This day I was not thinking correctly. So, I agreed for him to do the radiator. A loaner car was given and charged to me for $20/day. I should never have left my car. He also added that my car needed attention to a few other things - Struts and control arm bushings were worn, stabilizer links (worn and broken), tie rod needed replaced. Since the struts/stabilizers were found as RED and needing immediate attention. I came back the next day to pick up my car. I drove it straight down the road to my other auto repair place (which I should have done the day before). They disagreed that the radiator even needed done after I showed them the pictures, let alone the huge cost. I then made an appt for the next day to have them check out the other repairs that Shaw Auto pointed out = estimate was $1617.18 which included shocks, struts, sway bar, need for reset steering angle ($20) and 4 wheel alignment ($140). After I left there, My Engine light went on my dash, also my Hybrid engine caution lights. I was furious. My car horn was very weak also (As I had to honk at someone who pulled out in front of me.) I drove straight back to Shaw Auto and told him my dilemma. He gave me back the keys to the car loaner and put my car up on the rack. I left, but was very nervous about letting him even "fix' the 'problem'. So, I drove back in about 40 minutes. My car was still up on the rack. He asked me why I was back. I told him I wanted my car back. He told me it was being 'fixed'. I asked, for what. He said that there were bubbles in the coolant of my (new) radiator repair. What?! I looked it online. The repair was not done correctly or not detailed enough. Bubbles in the coolant is detrimental to a hybrid car. So, I waited another hour for my car. I did get to take it home after they test drove it after their 'fix'. I went back to my usual auto repair place the next day, and they told me I needed NONE of the repairs listed that Shaw Auto had taken pictures of and told me that needed repaired. My car was in excellent condition for its age and would last a very long time. So, do NOT go to Shaw Auto in Cuyahoga Falls. Huge rip off. Please, get a 2nd opinion on any big repairs. Shame on you, Steve!

Do not use was recommended by someone. So I took my highlander there heat going in and out…read moreexplained everything to him 4 hours latter he tells me the part is only dealer can't buy it anywhere else part 1350 plus Labour 285 I said no way for a cooling and heating panel I told him I'll call toyota cooperate office got there to pick up car now he locate remanafatutre part at 250 so he was going to take my 1350 if he thought I was stupid dont take your car there he's a rip off mechanic especially if your a female don't do it run Took it down the street to auto shop called high mileage on pearl fix it 122.26 cent this guy is honest and reliable he also repair my air one time 66 dollars but this place at 2155 pearl road Brunswick run Neil the mechanic is a crook run for your wallet

I looooove this place Neil is a great mechanic, Very honest. The prices are unbeatable and no…read moreunexpected repairs. I live in Cleveland and drive out here to get my car repaired.

Break pad and Roger's replaced if necessary…read more Only frond pads and rotors and rear pads only needed replaced. Very pleased with the work and the time it took.

I got yelp specifically for this. i just wanna say they're a**holes and sketchy. I've heard from my…read moreneighbors that they would frequently put incorrect parts on to do things cheaper but also they are very unreliable for like dire situations. If you needed something done urgently pretty much and you were able to stop there then good luck tryna get service. They straight up refused to help get my window up or even try to do anything when it was pouring rain out and the button wouldn't work. I just see a lack of empathy and care in their work but i have heard of good prices and i've seen many other good reviews so take this with a grain of salt, just my experience tho.

As silly as it might sound, I was nervous to go here because I kept hearing how it was first…read morecome-first serve, and you should get here early. What I couldn't wrap my head around was...get there early and then what? So for my fellow Yelpers with slight anxiety, here's how it went: I got off work at 6am, they open at 9am. I opted to dilly dally a little longer at work because that just felt TOO early. Got there around 7:30 am, after a failed Wendy's breakfast run, to find that there were already 8 people there. There is a canopy and some chairs and a picnic bench off to the side of the building. The parking lot is somewhat chaotic and packed, but I did manage to find a spot without too big an issue. Others parked next door. Fortunately , there was a customer there who became the line ambassador. He kept most everyone in order. The employees started trickling in around 8:30a. Everyone lined up to get in the front door and on the list, just before 9. There was a small argument between the first 4 or so people about who was first....not my business. They quickly got everyone on the list, just provide your car color, make, model, year, and if you know what the issue is. I kept my keys until they came to get them. You can wait inside or outside. There is a single bathroom inside. Someone came around to get my keys at maybe 9:05a, they grabbed me to show me the issue under my car around 9:30. I was on my way home by 10:15a. The price was about $250 cheaper than what Mr. Tire quoted me. The workers I spoke with were all friendly and answered my questions. Checkout was smooth. I was advised to take a picture of my receipt because they are not computerized but they do offer a warranty. My car is so quiet now. I came home and my dog didn't even meet me at the door since he couldn't hear me coming! Would definitely use them again. Especially now that I know what to expect from the line situation.

My car was making a loud noise. I assumed that it was the muffler. Took my car to Bubba's, based on…read morethe reviews I'd seen online. It turned out it wasn't the muffler, but just a small part of the exhaust system. The mechanic told me it would be $300 plus to replace the small part. When I balked, he then said it would be only $165 to "repair" the part. Knowing nothing about cars, I went along with the cheaper repair, but had my doubts. How do you repair a part that needs to be replaced?? I'll probably go elsewhere next time.

Still taking my car here two years later. I don't really understand the negative reviews I've seen…read morebecause I have never experienced any kind of unprofessionalism from this place. The employees have never sat in the office and gossiped about anything. The front desk girl is very nice and friendly and does talk to you but she is not gossiping. The quality of the services they provide and the prices can't be beat. Anytime I bring my car in for a specific issue they fix it. I've never been given the run around or felt like I was being taken advantage of as a female. A lot of mechanics take advantage of women and try to charge us more thinking we don't know any better but this place doesn't do that. I was taking my car to Vandevere and paying 100.00 for an oil change when Ken's charges me 45.00 for the same service. Also it takes them maybe half an hour versus three hours at the dealer. You can't please everyone but this place has way more positive reviews than negative and I definitely recommend taking your vehicle here.

I've been taking my cars here for years. Always an honest place, they never try to oversell a…read moreservice. I trust Ken and Shawn to always take care of me and my vehicles.

I have been going to Blackies since I started to drive. Chuck and Rick are awesome and honest! They…read morewill tell me is something was actually needing repaired or if it is something else! They don't over charge either! The best part is as a woman who mechanics often try to upsell or act like I need the work done ASAP, they are realistic and overall great guys to work with. I recommend them highly! Others in my family use their services as well!

Blackies transmissions took 6 weeks to Rebuild my transmission and new radiator, still was messed…read moreup same thing in a month, he took it back had it 4 months "said" he rebuilt a second time, I got it back and not even after one day was still doing hard shift and I had another place check it out and there was still anti freeze in transmission. I took him to court, I won $800.00 back out of my $2,200.00 I paid. He just had an attorney call me to offer only $600.00 . I said no I went to court and I accept that they didn't give me whole $2,200.00 but I want full what court ordered. He lied in court and still tring to rip me off what court ordered. The attorney said well it will cost you more taking him back to court to try to get your money, I said it will cost Blackies more since I will now tell all how his company is., he finally did pay what the court ordered, so I took it to ford so I could get my van fixed properly, I paid ford $200.00 to tell me I need a new transmission and radiator, they said the radiator looked to be the original one, so I paid blackies for a new radiator and he never put one in...so makes me wonder if transmission ever even got rebuilt since I got it back the same way I took it in to him. I wouldn't even recommend a bicycle be taken there for air. I have receipts for everything showing proof of all I said, even the papers from ford showing original radiator.

These guys were so great, I created a Yelp review page. Our car broke down halfway through an 800…read moremile road trip recently, in the middle of OH. Bad fuel pump. We were stranded, having no idea where to take the car in this fairly rural area. Fortunately, the flat bed driver recommended Aurora Car Care, and it was right down the street from a hotel with vacancy (this occurred late at night). We dropped the car off there, and left a message. The next day, after I conveyed my urgency at getting back on the road (on my way to work), they had the car diagnosed and repaired within a matter of a few hours. We were back on the road in no time, and the car ran great the rest of the way. They did this with a sense of friendliness and understanding that I sincerely appreciated. True professionals. I likely won't be going back there anytime soon because I live 400 miles away, but if they were in my neck of the woods they'd be my new go-to shop!

I had to wait a bit to get an appointment, but the service was fast and the price was reasonable…read morefor the repair I needed.

Easily my favorite place to get work done. The man who runs it is the most friendly man you could…read moreask for, and his prices are fantastic. I had a car that was in there 2-3 times per semester and he always had it fixed the same afternoon!

We have been very happy with their prices, service and quality of work. Our daughter attends school…read morethere and we called on him last minute to repair her car. He has always been quick, friendly and priced right. I highly recommend them.