Collin was extremely helpful!! I walked into Fisherman's Warehouse pretty blind and a bit…read moreoverwhelmed from the selection not really knowing what I was looking for, I asked for some help and Collin provided me with so much helpful information. He took me around the store and helped me find everything I needed to get and gave me tons of great information about it. Great experience!

Ok, so it may be hard for this place to compete with pricing at the globo-corp outdoor stores (eg;…read moreBass Pro). BUT, the prices if you pay attention, are actually quite competitive. So if I have to pay $1.13 more for a lure here, I'd prefer to do so. What you will get here? VERY knowledgeable service, from competent guys, a majority of whom all fish. Several of the guys here fish the same bodies of water I fish & they gave me some excellent tips. Selection is wide. Service is above the bar. For example; I purchased a spinning reel here. For injured at work, couldn't use it for almost 2yrs. Came here 2yrs later & asked them to help me figure out how to switch it from right hand to left handed reeling. NO PROBLEM. The fella right away said "I see what the issue was" and in less than 2min buddy had this reel set up. It was a user error issue & I overlooked one basic piece. Two years after a purchase & these guys are there to help me figure it out. We buy tackle here regularly & hope to see them remain open. We bypass bass pro most of the time to come here. lol. Great locally owned tackle shop.

I had bought a rifle at BassPro earlier this year, it took over 4 hours!!!…read more (over 2 visits) Bill is much more efficient, I will never go back to BassPro. His service is outstanding and he is very personable. His rates are also very reasonable.

Responsive to my inquiry. Professional…read more Very Knowledgable. Easy to talk to, commendably patient with answering my questions. Great service. Would highly recommend. If you aren't sure give them a shot, I'm confident they won't let you down.

Thank you Kari for your kind and friendly service. You really made a difference in my day…read more Thanks very much!

Great customer service from Kari and other staff that was on hand! My uniform fitting was done…read morequickly and completed under the estimated time.

I've never felt more uncomfortable or unwelcome in a retail store. From the moment my three friends…read moreand I walked in, the atmosphere was hostile. A female employee was aggressively slamming doors, throwing a ladder onto the floor, and repeatedly giving us dirty looks. It felt intentional and incredibly disrespectful. We are all brown, and it was impossible not to notice that white customers were being treated normally while we were ignored. I was waiting at the counter to purchase ammunition, and despite clearly being ready to buy, no one acknowledged me or offered help. It felt like we simply didn't matter. The combination of rude behavior, lack of customer service, and the clear feeling of racial discrimination made this a terrible experience. No one should feel profiled or unwelcome while trying to shop. I will not be returning, and I strongly recommend management address this behavior immediately. This happened on 1/26/26 around 2:00pm

A few years ago I walked into this store thinking they sold vinyl but no it's a sports store not a…read moremusic store. Was kinda bummed but I said fuck it what have I got to lose and walked inside. This was honestly the best decision I have ever made. They just have so much stuff in here. I spend most of my days by the bowling section just looking around and chilling and vibing. The handsome gentlemen that works the shoe section is always eager to help. The cashiers are always so friendly and joyous. It's like I'm not even in Manteca anymore and like I get teleported to awesome sauce ville. Wow I feel so happy just talking about this place. Oh how I love it so. Every day I wake up and scream with excitement knowing that I'm driving straight to Big 5. Thank you for always being there for me Big 5 Manteca, and I will always be inside you.

The 5.11 store in Turlock is absolutely amazing. Their selection is great and their products are…read moremore in line with Columbia and Eddie Bauer, except sturdier. I used to drive hours to go to the Eddie Bauer outlet and I don't have to now! I do a lot of outdoor activities; hiking, fishing, walking, traveling, going to the outdoor gun range, etc. Their clothes are extremely practical for these activities. Comfortable and they keep the sun off of you. They fold neat and are lightweight for travel. I even have my wife, daughters, sons, son-in-law and grandchildren getting into the 5.11 mode. My grandson loves the caps that have cool Velcro patches you can interchange. 5.11 gift certificates are always a go-to option for birthdays, etc. As far as customer service, they are beyond great. At Eddie Bauer and Columbia I get the obligatory "hello" and "welcome to the store." That's it. 5.11 employees know their stuff and go out of their way to tell you about deals and new products. The manager in Turlock, Alexandra, is an absolute gem. I have gotten to know her and Stephanie (another great lady) from shopping at the store. They always let me know when products come in that they know I will like. Stores just don't have employees like these anymore. Old school approach to sales and service.

This company has its imperfections but the factory stores and every single employee was the best…read more They went above and beyond to help me with a factory defect on some pants I have been wearing since 2013. If you like 5.11 Tactical for any reason these greater Bay Area factory stores are like Petco to a dog! Most of the store if not all was on sale too! Specifically a big Thx to the Turlock and Brentwood locations! Awesome customer service and support!

John is the best! Brought my son's Volcon Brat in for warranty repairs and he is highly…read moreknowledgeable, honest, hardworking and is dedicated to his craft and to ensuring my son's e-bike is operating safely. I highly recommend the Electric Bike Center for purchases, warranty/repair work, or tune ups based on what I've seen and they have earned a loyal and happy customer.

Super helpful crew that helped troubleshoot an error code for my bike. They were patient and…read morehelpful to work hands on with me. Will definitely give them a call if I get any more issues - highly recommend for anyone looking for great customer service.

Got a Radrunner 3 Plus from them,fantastic service and love my big foot e-bikes.Can't wait to ride…read moreit this weekend.

Just purchased an Aventon bike and couldn't have been happier with the experience. Taye was highly…read moreknowledgeable and willing to educate me as much as I wanted. No hardselling, no upselling. Got a terrific bike for a reasonable price after test-riding three models. Highly recommend this business!