Very good experience with the alteration person, he was very professional…read more Will come again! Selection of styles and items were good in this store. Value as good. Regular Lululemon prices, did not check out the sale rack this time.

Visited on Black Friday national holiday. Very impressed with store and patrons and workers but I…read morethink online shopping is quicker and better chance to get what you want. If you already know what you want just buy online. If you aren't familiar yet come in and touch materials and get a feel for fit. Products are no doubt beautiful. Textures and colors are great. Subtle purple Hoodie type shirt - very nice color. Store is across from Fabiletics. I think that is bargain basement competition. Sales if any were not marked too well but I wasn't perhaps focusing on signs in the window. Again online has more options more easy to find. Come in for alterations or to try on.

Servicio excelente Muchas promociones…read moreMucha gente amable Mucha ropa diferente will come back soon

I like shopping here for Lululemon, especially that the store closes an hour later than the rest of…read morethe other stores at this outlet mall location. Always can find a good deal here. During the holiday season the shop does get somewhat busy. So be prepared! Most of the staff are welcoming and friendly, eager to help out. But there are a few which stands out to be not so friendly and helpful. Those individuals ruins the brand name and good will and reputation of Lululemon.

It was my first time at a physical Lululemon store for pant hemming and a jacket size exchange. I…read moredidn't know how to navigate for hemming, so I started in the check out line. When it was my turn, the cashier helped me with my jacket exchange first. It was quick and seamless, and the order for the new size was placed within minutes. For the hemming, she explained the process and told me to go to the dressing room, and someone would help me there. The hemming process was easy. I tried on the pants and the fitting room person helped with pinning the pants to the length I wanted. After that she explained that I would get an email when my pants were ready for pickup. Come the day of pick up, I found a staff member and was able to try on my newly altered pants. It fits well, and you can't really tell that the pants have been altered! Parking was easy, since I went on a random weekday. I would return back to this Lululemon location to shop and get any future hemming done!

From Parking Lot to Perfect Hem in 20 Minutes Flat…read more I recently bought linen pants from Lululemon and planned to take them to my seamstress -- until my husband and daughter reminded me that Lululemon hems for free. I was already near Santana Row and decided to give it a try, and wow... am I glad I did. The entire experience was fast, seamless, and genuinely impressive. The staff was friendly and welcoming as always, and Palyn in the fitting area was especially wonderful -- efficient, warm, and detail-oriented. She had me try on the pants, pinned them perfectly, entered my info, and I was out the door in minutes. I even received my confirmation email before leaving the store. From parking my car to walking back to it: under 20 minutes. Free alterations, zero hassle, excellent service -- this is convenience and customer care done right. I'll absolutely be shopping here even more (sorry, beloved seamstress ).

I've been shopping at this location for many years because it's close to my home, but my recent…read moreexperience this week was very disappointing. I was trying to exchange an item for the exact same item. The reason for the exchange was that the pants I received as a gift were a much shorter fit than the same model I've bought before. I wasn't asking for a refund -- I simply wanted to exchange them for the same style in a normal fit. Because I didn't have the receipt or tag, I was told I couldn't make the exchange. The customer service was poor, and the manager, Raul, was not helpful. Considering how much they charge for their clothing, a much higher level of customer service is expected. I will no longer be shopping at Lululemon and will be taking my business to Alo instead.

This is the second time, and my bad for not reviewing my purchase but I trust when you asked to…read moreverify and look at my ID, you will apply my first responder discount! It's annoying! One I tell you I get discount, two you ask for my ID, and I ask for an email receipt, I trust that you apply my discount. Next time, with this store, or maybe all the store, I make sure you guys ring me up right!!! But it's annoying it's only this store that ive come across with this problem. Feels safer to just order online than purchase in store. This occurred 8/29/25 @ 1647 reg 3 cashier # ending 82943

Store was nice and clean. I think organization with sizes still need some work. Sad that they don't…read morehave enough of the sizes for the ladies who are a bit on the slim thick side. Otherwise, great experience at the store.

I am out shopping and found they had this in Gilroy. The selection was actually pretty nice and had…read moresome great deals. The ladies are very nice and helpful. I could have walked away with half the store. I did walk away with a lot more than I bargained for. On top of the great deals they also have military discount! So to see that I got a lot more than after that. In all take your time and sort through the clothes they have alot of great deals! I usally post a lot of photos I think I was too excited for this store to be in an outlet! On to my next adventure...

I'm not sure who is part of the hiring committee here, but shame to say, I was really intimated of…read morestepping into a Lululemon, because I didn't feel like I belonged there. Last year, my sister requested for their fanny pack and so I went in and everyone was so nice and welcoming! They also seemed to really like working with each other too. It's a wonderful crew there. Recently, I went in again for xmas and New years to get a gift card and gift- while it seems like a new crew, it is same wonderful welcoming. I wanted to send an applaud to the hiring person- whatever you're doing- you're doing great because the employees are so nice. Thank you.

Really convenient location with street parking and a parking lot a block away. I came here to get…read moremy leggings altered and it was a simple process. The staff is friendly too.

Great customer service here, friendly and quick. I ordered my online order the night before, and I…read morelined up, and received my order very quickly. I was able to try on my clothes with no line. Lastly, they have a great sale rack here. I was able to get my favorite Align leggings, in my size, and black color, for such a great price! I couldn't believe it. Amazing. Glad they're located at the Stanford Shopping Center! This particular store is quite large, and clean. I'm unsure why people have given it such poor reviews. This store was great!

So I had a pair of Joggers that had a manufacturers defect. The seam at the back of the knee…read moreseparated. It wasn't sewn but appears to be glued. I took pix and sent them to Lululemon hoping they would make good on their "Quality Promise", but they basically told me to F off, "Please know any items sent our way that aren't eligible for a quality return will be recycled and won't be processed." No offer to repair for a certain price, no coupon to save 25% on a new pair of joggers, no suggestion on how to repair, just F off. This is clearly a manufacturers defect. The seam split. I don't play sports in them, just use them like regular pants. This is a design flaw. Regardless of the date. You can see for yourself in the pix. I took it to my local seamstress and got it repaired for $15. I also learned that Lululemon has a rather anti-Asian and anti-Black founder. https://prismreports.org/2021/04/08/lululemon-talks-the-talk-but-doesnt-walk-the-walk-on-fighting-anti-asian-racism/ https://www.lululemonisracist.com/ https://www.reddit.com/r/todayilearned/comments/61icwe/til_the_founder_of_lululemon_named_it_as_such/ This experience with Lululemon's customer service convinced to not shop there in the future.

This Lululemon, an athletic and lifestyle store, near Japantown and the Fillmore Center offers a…read morewide range of products beyond the typical leggings and sportswear. You'll find everything from water bottles and performance underwear to socks, gloves, headbands, backpacks, and sandals. Shirts are priced at $29, while a long sleeve shirt costs $39. I purchased an earthy green long sleeve, comfortable as pajamas. Though the prices generally reflect the brand's premium quality, deals can be found if you look closely, such as multi-packs like the incisive underwear pack of five, which is priced at $74. The store is very clean and includes a fitting room, making shopping convenient. The friendly staff keeps the store well-organized and is always eager to assist customers. Whether you're shopping for functional athletic wear or casual essentials, this store delivers a polished and professional shopping experience.

They have a good collection and are located in an upscale neighbourhood in Union Street. A male guy…read moreand a woman at the backend helped me find a comfortable pair pants for travel and workout. Their material is fantastic. I had a travel plan for which i was hoping to take these pants but couldn't. They offer free hemming which is what i asked for. They promised to email me when the hemming is complete but I didnt get their email for 2 weeks. After 2 weeks, when i called, Kevin said that my pants are ready to pickup. Kevin sent a confirmation email after my call. So if I hadnt called, I would still be waiting for their email. Normally the email is supposed to be sent first to confirm that the hemming is complete. Here I called them and then got their email confirmation. I am writing this experience so that others like me who are waiting for their email, can understand their process and set expectations accordingly. Like I said, I had a travel plan for which i was hoping to take these pants but couldn't. Anyways, I went in there, showed the confirmation, tried my pants, found the fitting great and walked out with them.

I live at this lululemon. I feel like I'm here every couple of weeks. The store educators are…read morereally friendly and actually quite helpful. It's usually pretty organized and they have a decent selection of sales items. I do wish they had a doggie treat jar like the store on Burlingame Ave though!

I'm not sure if it's just me but overtime the quality of customer service has definitely dropped at…read morethis location. A simple online return was made so difficult.

I have stopped in to this store a few times, and it is my favorite (and my friends, too, who drive…read morein from Santa Cruz) Lululemon store. First, they always seem to have enough employees, and I have never encountered a long wait for the cashier, dressing room, etc. Also, they are well stocked with colors (though not always sizes--somehow they seem to end up with a lot of really small sizes in this store and few size 6 or 8). Only minus: parking can be a problem.

I brought my unused Urban Sanctuary bag (it was from several years ago) to this store on 5/4/26…read morebecause the material is cracking and falling apart, even though it has never been used and is still in the original packaging. The staff told me that since it is over a year old, it doesn't fall under quality assurance. I explained that I didn't even need the bag back; I just wanted them to send it to Quality Control to investigate why the material is failing so badly. One employee tried to help, but another lady (wearing a short green Define jacket and white shorts) was incredibly unprofessional. She gave me misleading information--first claiming she was the assistant manager, then saying she wasn't--and refused to give me her name. She told me to contact the regional manager, but the phone number she provided does not work. When I called the store back to clarify, she told me a manager would contact me. When I asked if I could follow up if I didn't hear back in 3 days, she simply said "no" and hung up on me. I called back and a gentleman answered the phone, said :"She told us nobody should take your phone call, I can only talk to you for 30 seconds. "Extremely disappointed in the low-quality materials and the dismissive service.