Once again...five stars must be earned, I do not give five star reviews, they must be earned. This…read morecertainly is the case with Hawk Heating & Air. Phillip the owner quickly contacted me back to set up my appointment. Zack was the tech who came out. He performed probably the most thorough diagnostic of our HVAC of anyone we have had out. He quickly diagnosed the problem we were currently having as well as an issue which has been plaguing us since the unit was installed and resulted in the replacement of no less than five inducer blowers (@ $600 each.) Zack was courteous, friendly and professional and most importantly knew what he was doing. He also didn't fall off the roof which we greatly appreciated. Hawk is a small business as opposed to a mega company that doesn't care about you long term, who just do what it takes to get you going and move on. Unfortunately I have dealt with a couple of those companies. Just not the same quality of service. I cannot provide a stronger recommendation for a HVAC company than Hawk. They took care of us and I am pleased to support a fellow small business. Two gigantic thumbs up!

Fast, reliable, honest, and quality service! I have had them do work at my place twice now, and…read morecouldn't be happier. HIGHLY RECOMMENDED

Amazing service. Chris Osborne (Tech) was able to explain issue with pictures. Efficient repair…read more Recommend highly.

*UPDATE* Received a call back from Evelyn who spoke with the…read moreoffice employee and management. She offered me a solution to make up for the bad experience and said they will be talking to the tech tomorrow as well. Thank goodness for Evelyn's caring enough to not let me go away with such an awful experience. ORIGINAL REVIEW Do not work with this company unless you want to be treated like trash by its employees. I made an appointment for the morning of the 16th. The week before my appointment, I received a call asking to reschedule to the afternoon at 230 due to the weather. This was fine, though I told the person rescheduling that the work had to be done by 430 so I could head to an apt. I was told that was no problem because they would be done by then. Appointment day comes, and I get a text message at 230 saying he was on the way. By 3PM with no one here yet, I call the office and speak to Samantha who put me on hold and then told me he was at my house already. I then went to the window after waiting another 10 minutes, to find this massive van parked ON MY LAWN and him sitting in it playing on his cell phone. Walk up to the van and knock on the window. Nicely tell him he was a little late and that I hoped that we could still have things done in time for me to leave at 430, He told me he wasn't late, that his window was to arrive anytime between 230 - 430. I told him that was not what was agreed on when rescheduling and he repeated his window of 230 - 430. So I then nicely told him he was parked also on my lawn. Without word, he simply started the engine, gunned it out of my driveway and screeched down the street. Within minutes I get a call from Samantha, who seemed to have a pretty nasty attitude now, telling me "I have canceled your appointment because you accused the tech of being late then slammed the door on him". I was not even able to correct her story because she kept talking over me, as though she had some false impression she was putting me in my place. So I asked to speak with the manager (Evelyn) who appeared to be shocked and told me this was not how they worked. She said she would speak to them and that was it. So basically, waited weeks for my appointment, which was rescheduled, then wasted an entire day waiting for some disrespectful chump with no regard for people's property to hang out with his monstrous truck parked on my lawn, only to be followed by a call from a severely mistaken little girl with a nasty attitude. Seriously, take your business elsewhere.

Had a great experience with Bishop's HVAC. They were able to come out quickly, took their time to…read moreproperly check the issue, and resolved the heater problem the same day. Everything has been working great since. After dealing with another company that rushed the diagnosis and pushed an expensive repair, it was a huge relief to work with a company that was professional, thorough, and honest. Communication was solid and the process was smooth from start to finish. I'll definitely be using Bishop's HVAC again and would recommend them to anyone needing reliable service.

The team came out and fixed ducts with broken straps and patched some issues with unprotected holes…read morethrough fire walls. The team was easy to work with and cleaned up properly after themselves. No complaints. The price was appropriate for the work that was needed. I never felt the quite was too high: no game playing.

Excellent customer service. Was able to get same day appointment which was incredible…read more We were scheduled for maintenance but our AC unit decided to break. The technician was able to diagnose our problem, order the part and find a issue that needed fixing on our other unit to prevent future issues. There is a email with pictures that is sent showing what work has been done. Our technician was very professional and knowledgeable. I definitely will be using them in the future as this is the second time we have had them do work for us.

It's been almost 2.5 years since you all installed my water heater. I had an issue with…read moreinstallation and the terrible quality of work. You did send someone out to make it look a bit better. I also had an issue with loss of water pressure because of kinked lines which were repurposed from my original water heater. After a slam on Facebook on a comment on someone else's post, someone contacted me. Can't remember the name of the gentleman that came to check it out, a supervisor or manager, nonetheless, he said it looked normal to him. But he took some pictures and was going to reach out to boss. Never heard from the guy again. Now, today, I noticed quite a bit of oxidation on the galvanized pipes they used, along with the connection points on the brass. This can't be normal or good in this small amount of time. I have no desire to use this company ever again and I hope everyone takes this advice as well.

The furnace in my condo was out. PG&E came out to take a look, and they told me that the surface…read moreigniter had gone out due to age. I asked for recommendations on the Rancho Cordova page on Facebook, and was recommended to call and speak to Leo. Leo was friendly and helpful And when I explained the situation, he said, yes, he could definitely help. Even though we are in a cold snap, he said he would come out at the end of his workday. I am a disabled veteran, so it was very nice that he would take a little bit of extra time to help me out. He and his assistant showed up at about 5:30 in the afternoon, and went to work. It took them less than a half an hour, and they were done. I had heat again. *YAAAYYY!!!* with no heat, I had been staying in a hotel the last couple of nights, it was nice to get back home. The price to get all of this done was very reasonable. You can't go wrong with this company. Thank you so very much for your help.

This guy saved my Bacon several times, last one was on a AC that decided to quit during triple…read moredigit heat in Galt Ca, Leonard came out and fixed it. This is not the first time I have used him. .

I do not recommend using Jake with CrystalHeating. We purchased a $17K unit from Jake Sep24. When…read morewe started using the AC this summer we noticed a leak in the ceiling. Jake came out and determined that his tech installed a part incorrectly, causing the leak and damaging the ceiling. He told us that he would fix the problem and have the ceiling repaired. He did come out and repair the unit on july 27 but as of this review (9/27), the ceiling has not been repaired. I Finally had a local guy come out and provide a quote but no response from Jake along with no response from any of my messages. I have zero problem with the install error but not fixing the ceiling as promised and ignoring my messages is not appropriate.

Had an AC issue in our new home and Jake came to our rescue. Excellent communication and…read moreknowledgeable. Thorough, careful and efficient work. Very friendly and seemed very experienced. Great rates. Will absolutely use again when needed and will recommend to all.

Absolutely great honest immediate service…read more Im clueless about anything beyond jump starting or push starting old jeeps (use 2nd gear in a jeep). Trey from Grizzley replaced a thermostat and tested and serviced a roof mounted heater, solving the non working issue. My previous handyman,-now​ in a wheelchair-approved the work quality and the pricing. It's difficult in these "charge as much as you can then add 20% more to cover the tariffs still being imposed" mindsets to find honest pricing much less honest and careful workmen. I highly recommend.

I requested an HVAC maintenance service and help to address an odor that was coming from the ducts…read moreduring heating. Mikel was prompt, clearly knowledgable, and thorough with his explanation of what needed to get done. His customer service was excellent. I would recommend Grizzly to anyone else looking for HVAC services.

Atticman came by to service my HVAC system. He was on time and very efficient as well friendly. I…read morewill call them again if and when I need them in the future.

Quick response, very friendly employees, explained everything in detail. Explained pricing and…read moreworkday, etc. so I understood everything before it happened.

Seems I never have a heating or A/C issue until the weather gets extreme. I feel confident…read morerecommending this business, the excellent service doesn't stop at installation but follows through the years! Rachel and her crew are great- they are knowledgeable and arrive to my home prepared to fix the problem! The service contract is an excellent value, you save money when parts are needed. On top of the money saved, your unit is throughly checked & can prepare you for future issues. Thanks again Rachel Chavez and your crew at Chavez Heating and air.

AMAZING!!!!!!! I…read morewill never use anyone else ever! The technicians arrived pretty early. He asked what the problem was, and after I explained it, he knew right away what to do. He grabbed the part out of his vehicle, did some testing, and confirmed that he was right. The 2 techs proceeded to clean and fix my 26 year old unit. Never once did they try to up sell me with a new unit or tell me it can't be fixed like other companies. It all took about an hour, and they were done. The price was reasonable, and the techs were extremely friendly. This is my company for life. If you don't use them, you're missing out!!!!

I called due to having problems with our HVAC system. Belinda answered my phone call and was very…read morecourteous and professional. She was knowledgeable and asked intelligent questions to understand the issues we were having. When Chris the technician arrived at our house, he quickly diagnosed the problem and proceeded to make the necessary repairs in short order. He also was very courteous and professional. Would highly recommend this company for HVAC system repairs.

Elk Grove Plumbing, Drain, Heating & Air came in to provide a quote. The person that came was…read morefriendly and took a quick look and provided info on what kind of system would be good for our house. Their initial estimate was for a smaller system so I requested that they provide an estimate for a larger system. The staff was great and provided an estimate for the larger system which I appreciated. On the day of setup, they two employees provided information on the system and were timely and quick in set-up. I appreciated how friendly they were and they provided information on the system. During set-up they notified their might be a power issue related to the system but after discussion with the owner, they determined that the system would be adequately powered. Overall it was a great experience and I believe the system the set-up was a great value. Looking to get lower bills in the summer when the heat cranks up! Only issue that I did not notice till later is that they actually had changed out to from a stealth to a trident but they had upped the version. Initially I was surprised by this but since it was a larger system and it was still able to be powered I did not have any issues.