Once again...five stars must be earned, I do not give five star reviews, they must be earned. This certainly is the case with Hawk Heating & Air. Phillip the owner quickly contacted me back to set up my appointment. Zack was the tech who came out. He performed probably the most thorough diagnostic of our HVAC of anyone we have had out. He quickly diagnosed the problem we were currently having as well as an issue which has been plaguing us since the unit was installed and resulted in the replacement of no less than five inducer blowers (@ $600 each.) Zack was courteous, friendly and professional and most importantly knew what he was doing. He also didn't fall off the roof which we greatly appreciated. Hawk is a small business as opposed to a mega company that doesn't care about you long term, who just do what it takes to get you going and move on. Unfortunately I have dealt with a couple of those companies. Just not the same quality of service. I cannot provide a stronger recommendation for a HVAC company than Hawk. They took care of us and I am pleased to support a fellow small business. Two gigantic thumbs up! read more

Fast, reliable, honest, and quality service! I have had them do work at my place twice now, and couldn't be happier. HIGHLY RECOMMENDED read more

Absolutely amazing company. They are prompt and their tech Zach really knows what he's doing and what to look for. Zach explains things very thoroughly. Very knowledgeable in installing smart thermostat and identifying some issues we were having. I will never use any other company! read more

I was so happy and grateful that Philip was able to get my system up and running until we can replace it. Too many companies want to just replace your system and they don't even try to fix it. He tried every option until something worked and I cannot be happier. Highly recommend this business! read more

I am super impressed with the service we received from Hawk! I called and they were out next day. It took the owner Phillip less then 5 mins to spot the problem and fix it! It was wonderful to come home to a nice warm place! You couldn't beat the value of the service call! Excellent prices! I will be signing up for the annual servicing for our unit. read more

5 Star reviews are hard to come by, but Hawk Heating & Air Deserves it and here is why. Philllip the owner came out to give me an estimate for a whole system Replacement the Condensor and Furnace. Here is how honest this man is, he took the time to diagnose my unit for his own curiosity free of charge. He found that the Capacitor the previous company "Giddens Brothers" put in a week before was the wrong one. Tested my compressor and it was fine, with the right Capacitor its running flawlessly. I was super Thankful and ask him to Bill me for the service charge he just saved me 13-16k for a system replacement. This man, told me Oh there is NO charge Keep the Capacitor and enjoy your AC. I had 5 companies come out before Phillip and they all gave me estimates for a system replacement. One trying to beat the other with rates and selling their equipment. Phillip could have done the same thing and went with the "yeah your compressor is bad" and quoted me for a system replacement. This experience showed how HONEST he is and to his own company. This shows a lot of integrity and character. The HVAC industry is Price gouging as it is, but I can trust Hawk Heating & Air with Honest service. Galt, California read more

Once again, we were very pleased we relied on Hawk to service our HVAC system. Zack is knowledgeable, efficient, thorough, courteous, and respectful of our property. Actually, he's downright the friendliest serviceman I've ever met! We will always call Philip at Hawk and recommend them to everyone we know. read more

Philip is amazing and very trustworthy. I called him for a second opinion after a different AC company wanted to charge me $30K to purchase a new system. Philip came to our home within 15 minutes and assured me the issue was just the thermostat that needed to be replaced, which would only cost about $200.00. He also spent time with me explaining my options for when we do need to replace our 20-year AC system. I highly recommend this business. read more

After numerous problems with the work done by Costco's chosen installer I decided to seek a Lennox dealer who would do quality work. Hawk is a certified dealer and their reviews on Yelp! are great so I reached out and received a prompt reply from the owner Philip. The technician Zach who came out quickly diagnosed the charred smart hub in my attic and that it was under warranty and would be ordered immediately. The work was done as soon as the replacement arrived a couple of days later and Zach also fine-tuned my equipment for maximum performance which was something the installer failed to do. Philip called after the installation to complete the warranty and also to answer any questions. I had a lot and we talked for quite awhile. This is a company that clearly wants your business for life and knows that customer service is key to obtaining it. read more

We contacted Hawk through Yelp to get a quote on replacing our 30+ year old HVAC. Phillip got back to us within 5 minutes and we set up a time for him to come look at our system. He called to confirm in the morning prior to coming out and when he arrived took a thorough look at our system, even spotting a few issues that no one else had. We spent about an hour discussing what we would need. He was clearly knowledgeable, up front and honest about everything, and we felt we would be comfortable having him install our system. He e-mailed a proposal to us by the end of the day and called as right after sending it to be sure we'd received it. After getting all our estimates Hawk's was competitive and comprehensive, but since we could only choose one company we ended up going with someone else. But we would have had no reluctance choosing Hawk; they were great and we wish them the best. read more

Honestly, the best company I've had ever. Fair and honest pricing, prompt service, straightforward analysis of the issue and thorough explanation of what needs to be done. I just could not believe how fast Phillip got me scheduled and then rescheduled again to address the issue. The technician, Scott, is also amazing. He works fast and efficiently and explained the issue so that I understood exactly what needed to be done. Turns out I need a new coil. I'm also going to get a few other issues addressed that I've been delaying for too long. I can see why they get so many 5 star reviews - they earn it. Instead of just getting a coil, decided to get air conditioning unit and furnace since the furnace and air unit were getting old. I was so happy that Phillip was able to accommodate that request. I was shocked at the reasonable price for such a nice unit. His crew is fantastic too. Each one of them did a fantastic job. What I think is awesome is that the owner has a crew who seem very content and also respect him very much. That speaks volumes in itself. You cannot possibly go wrong with this local company. read more

Hawk Heating & Air Conditioning - Before - Heating & Air Conditioning/HVAC Near Me - Herald, California

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We recently had a spell of hot days and fired up the AC for the first time this season. When we noticed that no cool air was coming out, I looked around and decided to call Hawk based on the 5 star rating and reviews that I read. I was so glad I did! Ken was our technician and when he came by, he was so thorough when conducting his inspection. He was able to determine that our builder did not complete a proper install with the drainage of our unit which resulted in rusted coils. He let us know that our coils were under warranty and said he would take care of everything! During the process, we were going to hit a couple of days of 90+ degree heat and were prepared for no AC during that stretch. Not ideal, but while we were waiting for our coil replacement to come in, we had no choice. Thankfully, a day before the heat, I get a call from Ken and he asked me if it was alright if he swung by to add some refrigerant to our AC unit since he knew that we were going to get a couple of hot days and he didn't want us to be without the use of our AC unit. Talk about service!! Because he came by, we were able to run our unit, the home was nice and cool, and we were able to relax comfortably at home. Once the replacement coils came in, Ken was on time, meticulous with the install, and made sure everything was running at peak performance before he left. All-in-all, it was a fantastic experience! I've already recommended Ken and Hawk Heating and Air to a friend of ours and I will continue to do so! With so many options out there, I'm thankful I found a reputable company I can trust! read more

Completely happy with Hawk Heating & AC!!!! Super fast response to my request for a quote, very competitive pricing, was able to come out the next day to service our unit and Zack was a fantastic tech. Super respectful of property and explained everything to us. Very knowledgeable and a nice guy. All interactions (from scheduling through service) was fantastic. If you're in their service area I highly recommend them!!!! read more

I haven't even hired Hawk for a job yet but I can tell you just from the conversation we had about the project that he is an honest and knowledgeable installer who shoots straight and really knows what he is talking about. He won't sell you anything unnecessary and will let you know the truth other installers will withhold to get a bigger sale. If we do decide to move forward with Hawk, I will update the review but regardless, I think it should be known that I very much enjoyed his professionalism, honesty, and efforts in him providing the estimate. read more

Knowledgeable, friendly and honest! Great customer service! Love supporting our local businesses.

Spoke with owner Phillip who was very responsive after I submitted a quote request. Scheduled appointment two days later for diagnostic and eventual service with Zach/Zack who was very professional. He advised of issue (dual run capacitor) with A/C unit and provided a fair price along with immediate repair. Thanks Hawk! read more

Phillip was able to come out earlier than expected, which was nice. He did a great job fixing what the last company did wrong. He was professional, explained everything well, and I would recommend them to anyone needing a quality repair. read more

I can honestly say, with the utmost sincerity, that Owner Phillip has proven that he is not only a highly skilled HVAC Tech, but he is top notch when it comes to Customer Service! Philip went above and beyond to troubleshoot the problem with our furnace, and didn't leave until it was fixed. He was very clear with explanation on every step of the matter, which I greatly appreciated! I highly recommend Hawk Heating and Air for your HVAC needs. read more

Please read this review before calling the other AC guy/Company My AC went out a few weeks ago and I had an AC Company come out for a diagnosis. I called this first company bc they have serviced my unit in the past thinking they would be honest/straight forward. The findings were inconclusive but recommended a entire new system ($8500-$13,000) Holy macro!!!! I decided to have a second opinion and called Hawk Heating & Air to come out Phillip/owner took 15-20 min to change capacitor, reverse fan rotation. Voila AC condenser kicked on right away. AC cooled the house immediately. It's too bad I didn't call Phillip sooner when it was 100 plus degrees for 6-7 days straight. I am a happy camper & couldn't be any happier. Highly recommend this owner/Hawk Heat/Air read more

we had the most pleasant experience with hawk heating, and our serviceman, Zack. Zack was kind, courteous, knowledgeable, and efficient. He took care of our immediate issue, and made sure that we had a plan going forward to avoid any problems in the future. I was really impressed with the quick response of this company. We will not be using anyone else in the future. I highly recommend them. read more

Was having airflow issues, terrified I was going to have to replace the octopus that lives on the roof! Phillip came out the day after I called him, I did a walk through, educated me on the vents, the type of filter I was using and adjusted a couple of things to make it better. He had suggestions about what could be fixed but really suggested leaving things alone considering the age of the unit. Which will need replacing eventually since it's 19 years old! Thanks Phillip I know who to call when it's time! read more

These guys are great! Picked up my call on first few rings. Was very informative on the phone and provided a fair up front estimate to service my AC unit. They were able to accommodate me within the following day and showed up on time. Haven't had my AC serviced since we moved in, in 2019. What a difference these guys made. AC doesn't feel like its struggling to keep the house cool now. Hopefully this translates to lower PGE bills. Thanks for the service! read more

This experience was truly one of the best I have had with any service in my new office space. Hawk came out and gave an estimate that made my jaw drop, it was very fair , and 1/3 the cost of Giddens quote. Within two weeks of requesting the quote placing the order for install they acquired the materials and did all of the work in a very professional manner. They had all the work done in one day and I couldn't be happier. I would give Hawks my recommendation , don't even waste your time with any other companies , Hawk will take very good care of you. Also the owner is an HVAC Genius , his vast knowledge and skills are above and beyond. He stands out as a true professional In his career. When quality and knowledge matters , Hawks is the right choice. When affordability matters, Hawks. It will be the best choice. Don't get Giddend or Beutlered , Get Hawk and get it done right. read more

Called company today for a quote on installing Split AC in my home. Phillip said he was avaliable today for a quote and he would come after he was done with a home in Sacramento. I said that worked out perfect. I waited an hour, two hours, three hours. Basically flaked on me. Not contacting them again wasted my time. If he would of called me to let me know he couldn't make it today for whatever reason I would of been understanding but he did a no call no show. Thumbs down sorry. read more

They have corrected the situation and assisted with the problem. We appreciate their prompt response.

Our AC went out for the second time in 9 months. The previous company we contacted came out and supposedly "fixed" it last July. So fast forward to May of this year and it's out again. I called a few companies and Phil was the first to respond and come out. He came in and did a thorough check of the entire unit. He explained everything and took pictures of the needed repairs. He broke it down to layman's terms and made us comfortable. His price beat everyone else and I made sure to refer him to all my coworkers. He cares about the customer most of all you can tell he's genuine. He even made sure our old AC functioned long enough until he was able to install the new system. I highly suggest you go to him for your AC needs. read more

Hawk Heating & Air Conditioning - New AC - Heating & Air Conditioning/HVAC Near Me - Herald, California

Talk about great customer service, Hawk Heating & Air is the real deal! Easy booking and great with communication. Both Phillip and Zach walked me through what they were doing, they were both so kind! My air conditioning was back up and running within an hour! 10/10 HIGHLY recommend! read more

SUPER quick & efficient service! Some piece blew on our AC on a crazy hot summer Sunday & the owner sent a guy out immediately. Also it was the ONLY business available that did a few things when I called 12 places. - answered the phone - called me back when he said he would Also, the tech gave me the prices without any BS, had all the tools & parts needed to get our house back down to 70 QUICKLY! BEST BEST BEST SERVICE!!! Don't bother calling around. Support this local business!! read more

We recently decided to upgrade our whole HVAC system as our old one was 25 years old and not properly cooling or heating our home anymore. We contacted Phillip (owner) and he came out and explained everything and gave us the best options and design for our house. He was very honest and genuine and won't try to upsell you anything you don't need. Phillip and his team were very prompt and helpful and did a great job on the install. He also gave us a very good price on the system we decided to buy. We have found a great service we plan on using and recommending for years to come. You can trust that Phillip is a man of his word and truly a great guy! Thanks Hawk HVAC! read more

We wanted to upgrade our thermostats to one of those smart ones. Sounds simple right? Well I missed one major step when attempting to upgrade our thermostats! I didn't turn off the main power therefore I blew a fuse on the day after thanksgiving (out of all days)! So since it was a holiday weekend I was so scared that no one would be able to come out. I messaged Hawk heating and air and spoke with Phillip. He told me that it is very common for the fuse to blow and that it's a super easy fix. He told us exactly what to do but honestly after my attempt to change the thermostats I wanted no more parts of DIY! Luckily for us he was actually going to be in our area the next day so we totally booked! Before arriving he called ahead to let us know! Always appreciate a call ahead. Once he arrived he was super friendly and nice. He was able to fix the fuse and change the thermostats for us! Also because we booked/found him on Yelp we got a discount! Phillip is the best! If we ever need a heating and air company there will be no questions asked, we will call him! read more

I can't say enough good things about this company! I left an after hours call Tuesday evening. I got a return call at 7a right when they open! Philip explained that he couldn't get someone out today but Zack would be out first thing Thursday morning. I got a phone call around 5:20p from Zack, asking if I wanted him to come tonight? What a nice young man! He checked things out, explained and answered all questions, and had us running the A/C again by 7:30! I highly recommend Hawk Heating and A/C! read more

Had Phillip out today for pre-summer service on my AC unit. He was informative, personable, professional - all things I look for in a company I want to do business with. He took the time to answer my questions and I learned a lot about my current HVAC system, while also getting information about future replacement. While I expect it to be a few more years until I need a new HVAC, I will absolutely use Hawk when it is time. - I felt this was an honest and fairly priced service. - Scheduling an appointment over email was a dream for this introvert who struggles to make phone calls. read more

I had Phillip give me a second opinion after the first company I called told me I needed a completely new system to fix my heating issue. Phillip came out quickly, and after reprogramming my thermostat fixed the heating issue. It only took 45 minutes for him to diagnose and fix, and it only cost me 59 dollars instead of a brand new system! Phillip knows how to repair and isn't in the business just to sell new systems to make money. I will definitely be calling him in the future should I need anything further for my house or my rental. Phillip, thank you for being honest and fair. There aren't a lot of people who still know how to fix things instead of replacing and I really appreciated your help! read more

Wow best service I have had from a service provider!! Responded quickly, even contacted me to follow up. My go to going forward for my house and rentals! If your in Herald or Galt they are local which to me is a huge plus as well! read more

Fast service. Great customer service. Affordable. Trustworthy. Knowledgeable technician who was very professional and polite. Fixed the problem same day! If we ever need a AC technician again...I hope not....We will call them first! If I can give them 10 stars I would! I have recommended this company to a couple of family members and colleagues. Thank you Phillip/Zach! read more

Phill is great. He got back to me fast was knowledgeable about what needed to be done to maintain the unit. He was honest too because I changed the batteries and the unit started working again when I turned it on. He was also recommended to schedule maintenance on the unit. I felt more confident in his expertise than the company I use to go with that charged $79 just to come out and look at the unit. Plus, I found out the company that installed the water line that runs out of the unit covered the box to open the door and making it hard to check the burners. Definitely going to call Hawk Heating & Air Conditioning for my AC/Heating needs. read more

AMAZING SERVICE the best customer service i think i have ever received. THIS GUY REALLY KNOWS HIS TRADE i called several company's to fix my unit and they quoted me pretty high and were not very friendly and explained nothing... so i called hawk heating and air they were at my residence within the hour.. the owner walked me through all of options and was willing to came back and explain it to my boyfriend before we moved forward which was awesome. It felt much more like talking to a friend than a service provider... 30 minutes after the owner left he called me back with awesome news that my unit was under a warranty i didn't know i had. HE SAVED MY HUNDREDS IF NOT THOUSANDS ...I cant thank him enough seriously the best of the best if i could give 100 stars I would I will be recommending this family owned company for many years to come ...Thank you again read more

I had an issue with my heater and called Hawk Heating and Air. Two different technicians came out and worked diligently to identify and resolve the problem. After diagnosing the problem , Ken came out on a Saturday and fixed the problem. What impressed me the most is the honesty and integrity of this company and it's technician. I have used multiple HVAC companies over the years and in my humble opinion , Hawk heating and air is by far the most reliable and honest that I have used. If you need any kind of HVAC service or repairs , this company should be your first and only call. I promise you won't be sorry. Lynn Jobe read more

Hawk Heating replied promptly and sent out Zach who replaced our thermostat quickly and made it look nicer! Definitely recommend!

After having a horrible experience with tokay heating and air, Hawk is truly a breath of fresh air! From the first call I spoke with the owner Phillip who answered all my questions and explained everything thoroughly. He was able to order the replacement part promptly and set up my installation appointment. Then come appointment day right on time with even a courtesy call to let me know he was on his way the technician Ken arrived. I couldn't ask for a better technician! Ken was precise and thorough with the replacement and kept me updated during the replacement process. He took his time to go over everything that had been done with me and was very personable and knowledgeable. In the end im overall EXTREMELY happy with Hawk heating and air from the initial call to the finished job! I recommend Hawk to anyone who is tired of being lied to an treated like a dollar sign by other companies. It is absolutely obvious that the owner and his staff go above and beyond expectations to ensure customer satisfaction and quality of work! read more