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    Meineke Car Care Center

    3.0 (16 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Meineke Car Care Center

    Oil changes

    Routine automotive maintenance

    Meineke Car Care Center Photos

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    Brought my car to Meineke Hurst back in April to get the brakes checked. Upon their inspection, they stated I would be needing new front wheel axles along with the brake replacement. All good so far. Fast forward to early July, my transmission breaks down. Upon inspection by my warranty's technician and the shop handling the transmission repair, both confirmed that the driver's side axle had been improperly installed and appeared to be too short. This issue was causing fluid to leak and eventually led to the transmission breakdown. I was provided with reports from both the warranty and the shop, along with pictures. I also have the axle in the back seat of my car. All of this evidence points to the shop technicians' negligence. However, all the shop manager and the owner of this location had to say was that they ordered the correct part (which doesn't guarantee that the correct part was delivered or that the technician did the job properly). They also claimed that no one had the right to say they were liable for what happened. We attempted to contact the owner directly, but he did not take any of our calls. We then contacted Meineke corporate, and they reached out to him. He stated that he would not be contacting us. Subsequently, we brought this issue to the Better Business Bureau (BBB), and they contacted the owner as well. Finally, we received a response, but it was the same evasive stance. It seems that the only way to hold them accountable for their wrongdoing is to sue them. So, to save yourself the trouble, I recommend going somewhere else. I will never recommend Meineke to anyone again.

    An abomination

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    1 month ago

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    Victoria S.

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    9 months ago

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    Victoria S.

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    1 year ago

    Great service and great guys working here. Honest and tells you what's needed and doesn't try to upsell

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    Victoria S.

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    If you have a CarMax warranty, I would not recommend using this location…read more I brought in my Jaguar F-Type because this was the closest approved repair facility to my home. I had a confirmed appointment, but when I arrived, I was told the appointment would not be honored and service was refused. The interaction was also handled with an unnecessarily dismissive attitude, which made the experience even more frustrating. I cannot speak to the quality of their repair work because they would not evaluate or service my vehicle. However, based on the appointment and customer service experience alone, I would not waste your time

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    Do not take your vehicle to this shop. If you have and they damaged your vehicle like they did…read moremines, file a complaint with the BBB and seek other measures. BBB has sided with me. Scott Skid the owner is not standing behind his company's motto and service. Within 48 hours and 49 miles of me getting my vehicle back from them my check engine light came on and a message saying engine compartments are hot. Heath the service manager had me sit in their shop for 3 hours because the shop foreman was servicing other vehicles, only to tell me my spark plugs had residue over them and fouled out. I advised Heath that I didn't bring my car in with bad spark plugs on a check engine light. Heath stated it must be coincidental. I advised Heath when the initial inspection was completed there wasn't any concerns for misfires. Heath turned me away. I was forced to attempt to resolve the issue on my own. I even brought this concern up to Scott Skidd, the owner and he is refusing to take accountability for what his team did. He keeps saying they never did an inspection on my vehicle when they clearly inspect vehicles everytime they are brought in. He doesn't even know how to repair vehicles. I have a 2018 BMW 540i that i take great care of. Had just purchased brand new run flat tires $1500. Who would purchase BRAND NEW TIRES on a vehicle they don't take care of?!?! I never should have let this shop touch it. DO NOT TAKE YOUR FOREIGN VEHICLES TO THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. They will not honor their service commitment to you.

    Integrity Automotive

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    STAY AWAY AT ALL COSTS!…read more I tried to call and get some information to help out a friend. Who was charged nearly $800, and then had to take it back because the issue wasn't corrected. They then charged him to diagnose the same issue again (in service departments, this is generally considered a "comeback" and the customer is not charged). Even after the second diagnostic, they still did not have a solid solution. Call #1: Called this morning, I was told "they would not speak to me about an issue with another customer's vehicle". Then she hung up on me (These are not medical records, it's common in our industry to have some else call to get a better understanding of the situation). After repeating calling back, she finally actually answers the phone, and again is extremely rude and unprofessional. Then hangs up on me again. Keep in mind at no point was I ever rude with her, used profanity, or raised my voice. I even asked her if we could speak about this situation in hypotheticals. Nope still refuses to speak with me, all the while yelling at me. As a service manager in dealerships myself for nearly a decade. If this were one of my employee's they would be fired on the spot. If you are the owner of this business, I would actually love to receive a call from you. If not, I guess you're okay with allowing a horrible employee to run your business into the ground.

    I usually only write reviews for extremely good or bad experiences. As you can see from my 5-star…read morerating, they did an outstanding job. The experienced mechanic quickly diagnosed and fixed my leaking power steering issue. It turned out to be a crushed washer and a loose nut, and they resolved it promptly at a fair price. Honesty in the automotive repair industry can sometimes be hard to find, so I wanted to highlight it here. They could have easily told me more work was needed, but they didn't. They fixed only what was necessary, earning my trust and future business. Thank you, Integrity.

    Meineke Car Care Center - oilchange - Updated July 2026

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