Had excellent service. New tires and front brakes done. I thank you for the service I received at…read moreyour location.

We had a terrible experience there. We just got a used car from another state and went there for…read moreinspection. The car passed the inspection from another state already, and when they did NY state inspection, they told us the rear brake was low and advised us to get a new one. So we spent $1000 on that. And we didn't negotiate the price, which was a mistake. While we were waiting, we saw all other customers negotiate, so don't forget to do that if you want a more reasonable price. After the replacement, it passes the inspection again. And we were on our way cross state for the holiday. Only after about 30 miles, we noticed the rear brake had major issues and it was not safe to drive, but by that time, we were already in New Jersey. We had to call towing company spending money to tow it, and it definitely delayed our trip. We went back the next day, and they wouldn't take accountability for this. They said when they inspected it, it was all fine. Even when we ask them, how come this happened after we spent $1000 replaced a new brake. This is unacceptable. They did end up repairing it for free, but we couldn't make to our holiday gathering on time and wasted so much time waiting for the expensive towing.

My 1st time. Referred to Frank from another Ossining auto repair shop which was unable to repair…read moremy air conditioner. Frank proved to know his stuff - quickly made the correct diagnosis, ordered the odd part, installed the intricate part and the new freon, and had the car back to me in record time! Not only that but Frank is a gentleman and charged me a fair price! I can no longer imagine going anywhere else for my auto repairs.

If I could give them zero stars, I would. They kept my truck five months to charge me $6200 for a…read morenew transmission. While they held it hostage all winter, they helped themselves to using my new truck camper, racked up almost 350 hours on the propane generator, broke the bathroom door frame, got greasy handprints all around the bathroom windows and skylights. As a result my mother got stuck in a nursing home I couldn't get her to Florida to a house there, and she was killed by the home with the cornholio 19 scamdemic shots. The owner not only ripped me off held it hostage, also had the nerve to hit on me. Absolutely shameless male toxic behavior.

I have been using E & L for over 10 years. They are always accommodating, fair, and reasonable, and…read moreprovide great service. I highly recommend E & L.

I thought I had a good relationship with Vinnie and Emilio for years, until I needed some basic…read moretroubleshooting done on a couple of jobs they performed (brakes, tire balancing, and alignment. Brakes made a funny noise they'd never heard before but ultimately it wasn't their fault, tires wound up having a manufacturing defect so not their fault either, and alignment they redid but the steering wheel was still off center while driving. So big picture - nothing out of this world in terms of expectations of their abilities to fix.) Instead, they call and tell me "It's not a good fit working with you." This is work they originally did, that I even offered to pay for it to be checked again, and they're now telling me "We're not working with you anymore. Find someone else." I would stay away from any mechanic that doesn't stand by the work they do.

The quality of the work, the professionalism, and the follow up all of these things come together…read moreto make Fred's the most respected auto mechanic shop in our area. They are recommended consistently by our neighborhood group and we really feel very lucky to have them here.

I went here for NYS inspection and they refused to pass me, said I needed new breaks and tried to…read morecharge me $800. Got a second opinion at another place and they said my breaks were good and they passed my inspection. Same exact story happened to my friend a few weeks after me. Not a honest shop.

Alex is an expert mechanic and takes good care of our BMW and Jeep Cherokee. He has rebuilt the…read moretransmission with post market Jeep parts and the truck is humming away 6 years later. He has done brake, suspension and minor engine work on my BMW X3. All great jobs. My only complaint is that the front end of the shop is poor on communication. This happens at 4 pm when they know your car won't be finished that day. Many times I call them to get the bad news, very few times they seem to be sorry or offer me a slight discount for my inconvenience.

Great customer service. They don't try to make you pay for service/work you don't need. Their…read moreprices are very reasonable. I will definitely go back there for future repairs and service!

My car was making a burning rubber smell when it ran and I brought it to Cappello's suspecting it…read morewas coming from my serpentine belt. The guys thoroughly troubleshot the issue: they drove it and figured that it was actually coming from an oil leak. They power-washed the engine bay, drove it some more, and determined the exact source of the leak. They gave everything another look and after finding engine gunk determined that the car probably didn't have the most regular oil changes in its past. (In my defense, it was a used car - I'm an every-5,000-miles kind of guy). This also surprised me, since the car had been to a certain 3-letter luxury car dealership twice in the last year and this leak was never discovered. The next day, the issue was fixed, all fluids topped-off, and I was on my way. The guys stayed open late so I could pick up my car and explained all of the work that was done; no shady up-sell. I've been to many mechanics over the years - national chains, "quick lubes", luxury dealerships, domestic dealerships, "discount" tire shops all around the country. This place is, by far, the most thorough, honest, and professional place I've ever been - I felt like I was personally being attended to.

Love the guys at Cappello's. I've gone for oil changes, inspections, and for bigger repairs and…read moreissues. Today my car was making a weird sound, and they were able to squeeze me in and sort it immediately. (Some clip had rusted and needed replacing.) I always feel like they're looking out for me, and like they are truly taking care of me - as opposed to just being a transaction. There's always a personal touch, like them greeting me by name, and I'd absolutely recommend them to anyone in the area.

Terrible terrible terrible if you want referrals ask all the tos truck drivers in town that have to…read morepick cars up from his shop and bring them to another cause hes lazy and doesn't want to fix your vehicle 5k I spent and jad to get my truck towed to my house cause they didn't want to finish the job after they charged me all that money

I just recently moved to the area and have been using Yelp for recommendations and I'm happy that…read moremy fellow Yelpers got it 100% right with Powers auto care. John is actually a nice guy who cares about customer service and returns both phone calls and emails immediately. I went there for four tires (as well as inspection, oil change, etc.). John walked me through the tires available to me for my vehicle including any rebates offered by the respective companies with zero hard sell at all. It was a nice change from NYC garages I have used in the past, and I could really get used to it! If you are in the Ossining area and in need of auto care, do yourself a favor and use Powers- you won't regret it.

Fantastic service my first time going. They were recommended to me by a family member. Jerry is on…read moretop of everything. I asked them to install a trailer hitch and it turns out I ordered the wrong one. "No problem." He worked with me on finding the right model, and squeezed me in the day after I got it because he knew I had travel plans. Completely professional and good quality work.

I won't go through the long saga of my 2011 Subaru Legacy, but will just say that I put my faith…read moreand trust in Ralph and his team at Farrows, and they delivered. The car needed a complete assessment of the engine cylinder heads and a question of whether the challenges, length of time, repairs needed and expense would be worth the money. In the end, I decided it was all worth it, largely because I trusted Ralph and his team. I found Farrow's to be thorough, knowledgeable, honest, and communicative. Not so from a local dealer's Subaru service department which may have actually contributed to the problems with the engine (but I'll never know that for sure). My car was with Ralph and team for almost two months. Ralph never sugar coated anything -- was forthcoming about the time it would take for parts, repairs, etc, and the costs. They were diligent in working to diagnose the root cause, not just symptoms, to get it right. I picked up my car yesterday and needless to say: it's running great -- like having a completely new car (at 120k miles in). I would highly recommend Farrow's to anyone and will continue to bring my car there. A huge thank you to Ralph and master technician Bernie; can't say enough good things about them. Here's to the next 100k miles!