Absolutely fantastic customer service from Rep Jessica out of Taunton. She was so helpful and…read morepatient. I wish I could give her more than 5 STARS!!!

I had an extremely disappointing experience at Sullivan Tire in Raynham MA and would not recommend…read morethis location. I went in for what should have been a simple installation of two new tires, yet it took nearly two hours to complete. Throughout the visit, I felt ignored and dismissed because I was a woman, and the customer service was unprofessional from start to finish. When I left, my vehicle had serious front-end issues that were not present before. I returned, waited another two hours, and was told they had test-driven the vehicle twice. Despite that, they still returned an unsafe vehicle to me. They claimed it needed further diagnostics but said it wasn't something they handled and told me I could come back later in the week to have it checked. After leaving, I quickly realized the vehicle was still unsafe to drive, so I returned once again. I waited almost another two hours before a different technician finally looked at it. He simply rotated the tires, and the work took less than 30 minutes. However, they refused to test drive the vehicle unless I waited another hour, even though the shop was closing in about 20 minutes. They also refused to schedule or perform the additional diagnostics they had previously told me to come back for later in the week. To make matters worse, the employees refused to provide their names when I asked, and they were hesitant to provide information for management. Overall, I spent almost six hours over multiple visits for a basic tire installation and still left with an unsafe vehicle and no real resolution. The lack of professionalism, accountability, communication, and customer service was unacceptable. I expected much better from a company that promotes safety and quality service. I will not be recommending service or returning!

When a service station tries to take advantage of me and feed me a bunch of lies I fight back. I…read morewent to get my car inspected and they tried telling me my headlight was installed by an unqualified technician. They said they would need to fix it to pass me. I told them no pull my car out and I'll take it somewhere else. They then proceeded to tell me I couldn't get my car back until the inspection was complete. I told them that they do not have authorization to touch my car except to back it out of the bay. They refused and proceeded to take my keys, and went behind closed doors. I went into the bay leaned on my horn and did so until they came out. When the manager approached me I told him he had no right to hold my car hostage as it is my property. I told him to give me my keys and he refused to do so. I took the keys out of his hand, went into the bay, backed my car out, and left. All this occurred while they were saying "Your Screwed" and "I'm calling the police and having them arrest you." No one threatens and\or tries to take advantage of me To be sure all my bases were covered and to ensure the police were aware of the issue, I contacted the Raynham police myself and explained what happened. The Sargent told me that they could not take my property and they had no right to try and hold my vehicle. I went to another inspection station and talked to someone. They had just closed but told me there was nothing wrong with my headlights. I'll return there to get my vehicle inspected. Avoid the Sunoco station on RT 44 in Raynham.

It's funny how everyone is mad about their cars inspection. I'll have you know there is no better…read moreinspector than Andy. He's honest, extremely knowledgeable about tire issues and would never let you walk out with a problem. This is a "state" inspection, they have to follow state standards on what is allowed as a passable inspection. If it's rejected, you can go somewhere to fix your issue and go back to pass. Also, no one is allowed in the bays while inspections are done, that's against the law. Also, you can't stop the inspection because you are not "happy" with your piece of shit of a so called car you got going on being rejected. Anyway, they've been standing strong for 40 years, if you have people that are mechanics that are "family" and "friends" then why not take it to those people who you deem as knowledgeable and better posed for the position of your issues. If it passes, it's safe and passed state standards. I recommend you read this site clearly and carefully, as it will explain why your vehicle was rejected. Now imma go gladly drive my car which has been inspected and safe at Sunoco. And remember don't hate https://www.mavehiclecheck.com/motorists-basicinfo/

Rear brakes and oil change done for a reasonable price. Kevin is quite helpful & straight forward…read more Will return for more car maintenance

Great establishment, truly feel the old school honesty..... the perfect example of how the…read morecustomer/ business relationship should feel. Honest / fair / reliable repair .... Never had to "go back" for anything, and walk away feeling treated fairly.

I went to this location for an issue with my tire. All staff was extremely helpful and…read moreprofessional and fixed my tire issue. The place is clean and efficient. It was very busy for a Sunday morning. Looking forward to going back for all my automobile needs!

Brought truck in for inspection, damaged front leather seat,cannot recommend, will not return.read more

Easy online appointment. Attentive personnel who informed me that I would need some fluid changes…read morewithin the next 3 to 6 months. Absolutely no pressure to upsell me on anything. Oil change was easy. Very pleased.

went in for a quick oil change, with the online coupon, was greeted quickly and courteously. Didn't…read morehave an appointment but I still got in and out in a jiffy !

Awesome place -- great customer service!…read more The store is huge with a lot of stuff to choose from. When I take my car to the service center they actually take care of it. They make it feel like my car is really in good hands. I can truly say that I trust the boys with just about all of my vehicle's needs. The only reason It is not a 5 star review is the filthy bathroom and rising prices regarding the service center. Highly recommended the rewards card. Coupons will help with the damage $$$

Quality of work is exceptional, techs are very informed & polite, management however is incompetent…read moreenough to outweigh any pros. Management will make false promises about expected times, taking in more cars than technicians. I saw a hoard of teenage girls running amok behind the counter and in the mechanics work area as the manager ogled them, so unsafe and unprofessional.

Went there because I thought I needed a new battery, tech tested it and said all I needed was a…read morefull "trickle" charge. He was right, love the fact he didn't try and sell me something I didn't need.

I first thought of Interstate as the only place I'd be able to recycle a half gallon+ of mixed…read morerechargeable & regular household batteries, having done a web search when other places accepted only the rechargeables, & said to trash the others in landfill. It's only when I heard that slow cranking on a couple of cold mornings, & thought of waiting for AAA in the cold, & of the hours that my trickle charger would take to prevent that, I finally was "energized" into finally doing something about my battery problems. I arrived around 1/2 hr before close, explained my situation, & before closing time, I'd had all my dead soldiers taken away, the old battery tested, found seriously wanting (Lord knows how long the previous car owner had that battery- I'd had it & the car for 3+ years, & the guesstimate lifetime is 5ish years), and the new battery put in. Pleasant staff, quick thinking & efficient operation, w/ no upselling pressure; I opted for the 3 year warranty on a new battery vs. the 1 yr, so spent I think $150 vs. $100. I feel I got a fair deal. I truly love getting in the car enroute to work & hearing that thing just turn over as it should, no matter what the temperature is!

Awesome Adam /Greg…read more I've been doing business years with these guys & this week they helped me BIG

I've had an ongoing problem with my Jeep that wasn't getting dealt with elsewhere. I went to…read moreCentral to have them diagnose the problem - and they did it right away!!! They know what they're talking about and have amazing customer service! Lesson learned! People shy away from dealerships bc they can be expensive compared to chain shops - but trust me - you end up spending more time and money in the long run! And, get run arounds! Central is my GO TO now!!