Dr. Melanie, part cool, part common sense, and all good doctor. Being part of a family that is pale and prone to skin cancer, a good dermatologist is important. If You have any skin related issues go see the good Doctor. You will not be disappointed. read more

Got a skin question that needs answering? Well Dr. "Melanie" is your gal! When my dermatologist retired, I was in the market for a new dermo to keep my skin healthy and happy. After all- your skin is your body's largest organ and it needs to be cared for. I like that she runs on time, is knowledgeable about all the current treatments, has a large modern office that she shares with her brother who is also a dermo, and is conveniently located to the city or burbs right off of the tollway. You are in and out in no time and all. And the pay off??? My skin looks great! read more

The office is nice, and the staff is fast enough getting you into the rooms. The doctor however, has room to be desired. I came in because I have white spots called tinea versicolor. Dr Melanie came in, after I had to wait 30 minutes in the patient room. She had an assistant with her taking notes on an iPad, which made me a little uncomfortable especially since I got no introduction to her. They were literally in and out in under 5 minutes, and the whole visit made me leave feeling awful. Dr. Melanie explained that the white spots come during the hot summer months. When I showed her a few other spots and asked her why it happened, she explained it. But then when I told her I tan, she scolded me and was pretty rude. She said I see wrinkles on you and you look 10 years older than you really are. You're concerned about skin cancer and other things, but you still go out in the sun. (True, but come on, it's summer, and normal people like to tan!) You think your skin is bad now, you just wait, is what she said. I couldn't believe how disrespectful she was!! I came here for help and because I have health concerns. Me and my insurance are paying this office a lot of money. She treated me like an idiot and was mean and arrogant. Doctors should take in your concerns and be there to help you get better. I will not be back, and I would recommend a doctor who is more caring. read more

Doctor was rushed and couldn't give me the time for any explanations or recommends. The billing clerk was cold and rude. They lost a client and any positive recommendations. read more

Dr. Zahner was very rushed through my "spot check", had not read my chart, and was not aware I was a returning patient. I was probably with her 5 minutes at most. I went in for a routine spot check, without any specific concerns. After a very quick look, she prescribed a very expensive cream for a couple of questionable areas on my face. After a bit of back and forth between my insurance company and their office, I received a letter a couple of months later that my prescription was denied. I can only imagine doctors are encouraged to prescribe that medication. When I tried to schedule another appointment to simply have the spots "burned off", I was not able to get a prompt appointment. read more

Office is big, clean and nice. I had Callie look at my excema rashes and she was able to diagnose and prescribe creams for me that have worked brilliantly. She was very knowledgeable and nice. If you are looking for a great dermatologist office, definitely give them a try. read more

I have seen Melanie Zahner several times. You generally have to wait for aprox. 30 minutes after your designated appointment time and she is generally rushed with patients. I had her recently perform Mohls surgury and she appeared to be pressed for time and took a much larger section of skin that what was expected which was unfortunate because it was on my face. It was my understand that Mohls surgury involved taking small sections, testing them and then removing more, etc. She didnt do this but rather removed one large section of skin, perhaps because she was rushed. I dont plan to use her as a doctor any more. read more

I moved to the suburbs and wanted to find a dermatologist as much as the doctor I liked in the City. Dr. Melanie Zahner was recommended to me, and didn't disappoint. She was on-time, efficient in our meeting, and left me feeling very confident about moving forward with her as my new derm. read more

She is professional, on time, sweet and always a delight to see. My skin has never looked better since I have been her patient.

I saw an assistant named Callie. She talked a mile a minute, looked mad when I was asking questions and looked at my skin for 1/2 a second, handed me a prescription, answered a few questions in a rude, forced manner and bolted out of the door.I have never been to a doctor that is so impersonal! I heard the real doctors are good. I didn't seem to be worth her time. She definitely wasn't worth mine! read more

Scott Zahner of Aesthetic & Clinical Dermatology Associates, literally wrecked my elderly Mother's face! She was to have 2 procedures done by him, and one of them was eyebrow tattoo. She had spent a couple hours prior to the treatment day with a competent staffer, where she selected color, shape, etc. On treatment day, (appt. at the end of day), he entered the room in a rushed manner and began her first treatment. She stated he was in an obvious hurry. He then thought he was finished when SHE had to remind him about the eyebrows. He said nothing. and before she knew what happened, the needle was etching her skin. The next thing she knew was that the pencil needle stopped and he left the room without even the courtesy to show her a mirror! The nurse did when she asked, and although blood residue in the area, she could already tell the color was WRONG and at that point they appeared to be different heights as well. Nurse suggested she let it heal and come back in a few weeks. She cried for days after it began healing, and the reality of what this careless "butcher" did to her set-in. Upon the return visit, they agreed they were wrong, and could remove most of the pigment through a multi-month, MANY visit removal process. She had no choice as she had not left her home since the treatment because of the stares she would get and thus after the first treatment to remove, her brows were all scabbed and swollen and he DID NOT tell her she would experience extreme pain during each removal, which she described as being analogous with childbirth. She then went to a highly regarded tattoo removal specialist at Northwestern for additional treatments, but ultimately could take the pain and sequestration no more. Since then she tries to even out the best she can with make-up, and then puts powder over that to play down that area. This man cares about money and his personal life, NOT his patients. And I state this because he was not even professional enough to apologize for the immense devastation he had done to a Woman's face. She his a calm Christian Woman, who wanted no "trouble", but I (her eldest son) am finalizing my choice of Malpractice Attorneys for her. Thank you for reading this far, and if you must use aesthetic & clinical dermatology assoc., Dermatologist Hinsdale, IL & St. Charles, IL, I've heard Dr. Melanie is good and approaches her profession as a professional should. read more

I started seeing Dr. Melanie Zahner almost 2 years ago. I struggle with acne and have had bad skin since my early teens. After having a horrible experience with a dermatologist when I was about 18 years old I decided to become an aesthetician so I can fix my own skin problems. Well I do a great job for the most part nut there's some things that are out of my control so I decided to find myself a good derm. After searching and searching I found Dr. Zahner. I was nervous going there at first. To be honest, I got a bad vibe from her assistant who seemed to be very snotty and not welcoming so I wanted to walk right out. But after meeting the doc, I changed my mind. She is very friendly, welcoming and actually listens. I didn't feel like I was being rushed out at all. Plus she knew I was self pay so she gave me recommendations and worked within my budget. My skin has never looked better! I've been back there twice and she must have a new assistant who is very sweet. I recommend my clients to her all the time because she is the only person I would go to. So if you're looking for a new dermatologist, Dr. Melanie Zahner is the best! read more