Smog check....we are new to Ca. and to the smog check process and requirements. After stopping by a…read morefew local smog shops, we happened upon Neighborhood Auto. They offered to get the car smog checked in 20 minutes on a Saturday which was great. When I approached the gentleman that worked there I told him that other locations were charging $40 and he was charging more. He replied with an annoyed short, 'ya'. Puzzled, I replied that we would not be getting a smog check there. He said fine and promptly walked away and then yelled over his shoulder that the other guys would lure us in by not telling us about the certificates, etc that are also needed. And with that, he was gone. He was rude and short with us unnecessarily. Had he taken one minute to educate us on the smog check process and fees, we would have happily stayed and paid, what was probably, the same fees as 'the other guys". Honestly, I would rather be "lured" in by a shop that has better, nicer customer service than not lured in by a rude one. Would have given one star, but they offered to get us in and out quickly. That was nice. This shop may offer quality auto repairs, but they are lacking in basic customer service skills. Too bad.

I drive by this business all the time, but this was the first time I have been to this place. I…read morebrought my wife's SUV in for a smog cert at 4:40 pm on a weekday, and they had me out of there before 5 PM. You can't ask for more than that. The price of the smog check was pretty reasonable, so no complaints there either. No complaints at all and I will definitely go back to Neighborhood Auto the next time we need to smog one of our vehicles.

Excellent service. I needed a pre-inspection before buying a van. I got a quote very quickly and…read moreGrant came out to look at van within a few hours. He sent me photos and explained what he saw and what it would cost for repairs. Price was very reasonable for thorough inspection. I would definitely use them again and absolutely recommend them. Very professional

Grant is a real gem. He is highly skilled, with a broad depth of mastery at his craft, AND he's…read morecommunicative and honest. I've had a few unfortunate experiences in the past 6 months that caused me to require his services and he's shown up ASAP with all the tools to get the fix done right, right away. He's saved me a lot of headache and expense by being available at unusual times and in sticky situations. As a woman, I am always a little nervous working with auto mechanics because I've had experiences in the past where they have tried to take advantage of my lack of knowledge in the automotive department. That's not the case with Grant. He has proven himself honest, straightforward, and highly capable on every occasion I have worked with him. He has taken the time to explain what needs to be done and has followed through according to the plan we have made together, on time and on budget (and even sometimes under budget!) If you need a mechanic, don't hesitate to call Grant at Above Auburn. I recommend his services and skills wholeheartedly!

Quick service quality work. We had the car towed to A & R…read moreAutoTech on Friday, the fuel filter is clogged and the fuel pump had to be replaced and we were able to pick up the car the following Tuesday.

My temperature gauge was on cold after driving a long time . I called and the gentleman that I…read morespoke to was very friendly and helpful. He told me to come in and an hour or so later it was done .He went above and beyond what is usual.I will take my car to him from now on . Great prices and very informative service. He is a keeper!!!!

JR'S Transmissions brought my car back to life. They replaced my transmission, did my brakes and…read moreoil change, and everything was done flawlessly. Honest, professional, fast, and great communication from start to finish. My car drives smoother than ever, and the customer service was top tier. It's hard to find a shop you can truly trust, but these guys are the real deal. Highly recommend!

A little after two years, my rebuilt transmission had an issue with the solenoids that resulted in…read more a complete breakdown. I knew that the warranty from JR was good for 24 months or 24,000 miles, so legally they did not have to take care of me. As a superb firm, they went above and beyond and I am very grateful. Hayden told me that given my low mileage, this failure should not have happened. As a result, they completely rebuilt it for me at no charge! They also identified a worn CV axle.. which they replaced for just the cost of the part. This is the most honest, trustworthy and understanding repair facility I have ever worked with.. and I cannot recommend them enough.

Wanted to respond to Rick about my review and his response. #1 absolutely reeked of pot in shop,…read morenot disputeable #2 Subaru could not confirm nor deny repair was even done and Rick was gone from shop for a few days when HE told us the bearing was bad and they replaced never made any noise so had no way of telling it was the same issue. #3 a greased bearing doesn't fail, either job was never done or it was done incorrectly. #4 for him to attack me personally with insults should be a warning to any potential clients. All I ever asked for was some accountability on his behalf which he rudely and aggressively refused. BUYER BEWARE

I want to thank Rick and his employees who did a great job on my daughter-in-law's Ford Expedition…read more They went above and beyond to get her back on the road and on her way home.

JTI provided exactly what was needed at a fair price for the service requested. We had new sway…read morebars and an engine torque mount installed on our Camry. The explanation of the repairs was clear and straightforward, especially compared to previous experiences with other shops. From the moment we arrived, we felt welcome. They even showed me the damaged parts, which helped me understand the issue. Driving away, I immediately felt the improvement in the car's performance. It's truly refreshing to find a business with such integrity that goes the extra mile to deliver great service.

Jordan is an honest dude who does not screw you for more than you needed when it comes time for the…read morebill. Transparent about the process and will walk you through what he did to your vehicle and why.

Ryan has been tuning up and repairing our riding lawn mower for a few years. He always shows up…read morewhen he says he will be there. He is a very honest, knowledgeable mechanic that will keep your mower or vehicle running, and I highly recommend him.

Always on time. Priced well never leaves without fixing the problem very dependable. always shows…read moreup whether it's snowing or raining

Phil was amazing! After requesting roadside assistance through insurance, one provider refused to…read moredo the tow and left me on the side of the road and Ace was assigned. Phil came to the rescue, assessed the situation and took care of things safely and quickly! In a stressful situation like that, Phil's calmness and kindness was a relief. Thank you!

Phil and his team were extremely helpful. They showed up when they said they would to tow my car to…read morea local auto repair shop. Before taking my car to the shop, they asked me if I would mind if they tried starting my car thinking that the car could've had a dead battery. I said sure, even though I had tried jumpstarting it with my other car and it wouldn't start. Anyhow, they hooked up their portable battery and the car started right up. And then they went and installed a new battery for me at their shop. They did a great job. I would've given them a five stars except for the music they had on in their shop blaring rap music which broadcast extremely filthy foul lyrics, which would've offended my wife and my grandchildren if I had had them with me other than that, I would highly recommend them. We'll definitely do business with them again.