We were looking for an ice cream store after dinner and saw this so decided to check it out. I got Apple Cider with M&Ms and fudge and it was delish. 7 others in our group also loved the ice creams they bought, all in cups and not in a cone. This store is just along Washington street and people were lined up so we knew it should be good. The 3 workers behind the counter were quick in asking what each customer wanted and made it quickly. If you're in Salem and want some really good ice cream all 8 in our vacation group highly recommend Melts! read more

Pros: Cute shop, good customer service, waffle cone was delicious. Also, my sister really liked the chocolate chips used in the black raspberry. Cons: ice cream is not very rich and even icy. The banana Nutella with Reese's and the chocolate peanut butter had barely any inclusions. My final bite had a nice chunk of peanut butter, but that was all I got. And the spoons used are way too flimsy for hard scooped ice cream. In conclusion, fine for a quick ice cream hit. Would not recommend if you're an ice cream connoisseur. read more

I was writing a five star review as I was eating my oreo ice cream because it was delicious. And then I got to the hair. I know it's not mine for many reasons, namely that it was buried deep in the ice cream and once I pulled to get it out, it just kept going. Sooo disappointed and disgusted. I back in to ask for a refund and was told they couldn't but I could have another scoop (which I no longer want for obvious reasons). P.S. The cookie dough barely had any cookie dough. read more

My friend and I were craving something sweet before our evening ghost tour. Not many ice cream places that were open on a Monday. This place was open until 9 or 7pm. They have no indoor seating for. It's all outdoor. They offer gluten free options. I do wish they had dairy free but it was tasty. I tried the minty chip in a small bowl. Friend had cookie dough, which had barely any in hers. Staff is friendly and you can add different toppings. Prices range from $6-$$. They do have waffle cones if you don't want a paper bowl. read more

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Melt is the stop for sweet treats in Salem! The ice cream is great, service is ok, vibes are stellar. Be sure to grab a t-shirt before you go. Their cookie dough ice cream is excellent! read more

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Place is a good size and service is quick. The texture of the ice cream is pretty stretchy and also a bit grainy. The flavor of each was very good. The herbal tea was very subtle but helped calm my headache. read more

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This is a lovely cozy ice cream shop in Salem, MA! The service was fast, smooth. The staff are kind and welcoming. I tried the vegan pumpkin Oreo ice cream flavor...YUM! I highly recommend that flavor to anyone seeking a cozy, autumnal vibe with their treats in Salem MA. read more

Melt Ice Cream - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

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Adorable little ice cream shop with delicious flavors. I had the Salt caramel Oreo. It wasn't too sweet and I had a nice amount in cup for a small scoop. They will be closed for the winter starting December 1st read more

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Delicious homemade ice cream waits for you at Melt Ice Cream. The shop is spacious with window seating, as well as a standing area with a raised table. The service was great. We got to chatting with the employee who works there and she was so friendly. She gave us some recommendations on places to check out while in town. I appreciated her hospitality. The star of the show is the ice cream. Melt offers a wide variety of flavors, as well as a rotating batch. I was very excited to try a delicious flavor called Matcha Munchie Madness. Matcha ice cream with chocolate chips, m&m's, and Kit Kats. Some of the best ice cream I've ever had. Perfectly captured the Matcha flavor. read more

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Not happy at all! The flavors have gone way downhill and the kid doing my sundae ran out of whipped cream only to keep putting the nasty soupy mess at the bottom of the can on my sundae. He looked for a new can in the fridge, realized it was not there and started to open the door to the back. But he got lazy and just handed me the soupy mess!! Yuck. a couple min later I saw someone checking out with beautiful fresh whipped cream on their sundae. For the steep price of about $10 for a small sundae this is unacceptable and I'm never going back again ever!! read more

Yum!!! I hadn't been to Melt in a few years, last time I went I wasn't a huge fan of the flavors that I got. On a whim while walking around town over the weekend, I decided to give it another shot. I tried the oatmeal cream pie (1 scoop on a sugar cone) and I was pleasantly surprised! For 1 scoop, the portion was generous and there was a ton of oatmeal cream pie chunks in the ice cream. Cute tshirts, I love the logo. The employees were also very friendly. read more

Melt Ice Cream - 1 scoop of oatmeal cream pie on a sugar cone - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

My uncle lives local and so I took the chance to walk around being a tourist. As I was walking around, I wanted something sweet to eat or sip and came across this ice cream spot. The outside was cute and was on a fairly busy street. I walk inside and there was no line. I couldn't decide between the Cookie Dough or Salted Caramel w/ Brownie bites. I ended up sampling both flavors and the worker told me that their Salted Caramel was their popular flavor. I was still indecisive and ended up wanting a scoop of each in a medium cup but then last minute decided to get the Salted Caramel w/ Brownies bites in a milkshake instead. I was not disappointed as it was the perfect thing for me to sip while walking around and exploring the sites of Salem. The next time I visit my uncle here, I will definitely be back and will probably get the Cookie Dough to try something new. read more

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We came here to try their vegan ice cream flavors. The day we went, they had vegan coconut and vegan Oreo flavors only. We got a medium sized cup to be able to get both flavors, which cost about. $7.50. The ice cream is sweet enough without being overly sweet, which is more to my liking. The people working were nice and friendly. There were definitely people coming and going and eating on the patio, but there is one little bench and a high bar table inside. Overall, we enjoyed the ice cream and would definitely come back to try other vegan flavors. read more

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I love ice cream, and ice cream by any other name: gelato, frozen custard, sherbet, sorbet, you name it. I love it all. Because I love it so much, I've eaten A LOT of it in my day. This place wasn't open when we started our day in Salem BUT we kept it in mind with the thought that we could get some at the end of the day, on our way back to the train. It's along the route. This particular day was HOT and when we stopped back by, there was a little hesitation on our part: There was a long line, a sign stating that the a/c wasn't working, minimal seating due to all those reasons, and the door handle was visibly sticky from someone else's ice cream. Ew. We werent deterred, though. My friend got just a single of vanilla with sprinkles (yawn) but said it was good. I went for one of my favorites: coconut and paired it with what I think was a pineapple sorbet. I don't remember the second flavor because the coconut was, hands down, the BEST coconut ice cream I've ever had. If I have ever said some place else had the best coconut ice cream, I take it back. My friend took a sampling and said "oooh, that's good!" As I said, it was a hot day so I had to eat it fast, hence the poor pics. If you're ever in Salem and craving ice cream, go here! A little more about the place, straight from the babes' mouths and their website: the ice cream is made in-house with fresh, local ingredients. They make their waffle cones and whipped cream daily. They try to use environmentally-friendly products; the bowl was a No Tree brand which is certifiably compostable. They also have dairy free and gluten free options for the folks who need those. I appreciate all of those things, and because they served the best coconut ice cream I've had to date? 5 stars. read more

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First time at Melt! The ice cream here is delicious! And sooo creamy! We walked in last night on Saturday 40 minutes before closing. The employees didn't acknowledge us at all. We stood at the front of the counter for a little over 5 minutes, while two female employees Started to clean and breakdown their stations, both employees looked at us and said nothing. Only talking to each other as if my boyfriend and I didn't exist. I understand they want to clean up as fast as they can, close and go home, but... you still have customers until the store ACTUALLY closes. I finally told the employee "I'm sorry to bother you miss, but can we order and we will be out of your hair." And it wasn't until then one of them started helping us. Despite the unfortunate experience with the staff, The ice cream was amazing ! We definitely would come back again! read more

This seems to be the only dedicated ice cream shop in Salem and always seemed to have a line extending outside. We waited about 30 minutes before ordering (no samples given the wait) and got a medium of the pumpkin Oreo (vegan flavor! $8) to be shared amongst the 3 of us. We savor our ice cream slowly, so it was the perfect amount. It tasted like pumpkin pie with just a hint of coconut, and the Oreo part was rather scant. Still delicious though. read more

Can't even get ice cream with the family without hearing explicit lyrics on a speaker from the only server. read more

Service is horrible should not your customers when they hay questions. I d cream is ok. read more

Such a cute little ice cream shop with friendly service! We were unsure what we wanted and the lady working was so sweet and offered us multiple samples and advice! We all got different flavors and absolutely loved each one! Definitely give them a try! read more

Melt Ice Cream - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

Ice cream was good. You can sample. Some outdoor tables available. Service was all over the place read more

Melt Ice Cream - Nutella fluff flavor - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

Waited 40 minutes in line for this delicacy, and it was well worth every minute. Amazing homemade ice cream flavors-- I got the atomic coffee and it was so unique tasting. I was honestly so surprised by the lack of dye, it was completely natural, but it tasted great. Really great addition with the ground coffee beans. Next time I'll try their Banana Nutella ice cream. Highly recommend for a sweet in Salem, but get there early as the lines get out the door! read more

Melt Ice Cream - Atomic coffee ice cream - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

The ice cream is delicious- all homemade- it is a little expensive and there is no seating. But the ice cream is worth it! read more

Melt Ice Cream - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

This is a cute little ice cream shop in Salem. I came here one day after walking around the city and wanted to satisfy a sugar craving. The shop is a traditional no frills ice cream shop with its classic flavors, but it also has speciality flavors that rotate. I got the vanilla chai after trying a couple samples and I really enjoyed the scoop I got. The person who helped me was really kind and answered a lot of my questions as well. There was bench inside as well so it was a great to air and relax while I enjoyed my ice cream. read more

Melt Ice Cream - Vanilla chai single scoop - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

Such a great experience! Ice cream was amazing, and Marla was SO nice and suggested such a great flavor! Pumpkin oreo is the best! read more

Melt Ice Cream - Pumpkin Oreo - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

Mint ice cream was delish as was the salted Caramel brownie shake/frappe. Attentive and friendly staff!

Absolutely fantastic ice cream! When searching Salem online, Melt has come up a few times as some great homemade ice cream. I was surprised that it was one of the only places in October without a line! The inside is very homey and fun - as an ice cream shop should be! It smells of delicious waffle cones. It was so hard to decide what to get, but we knew we had to try a seasonal flavor for fall! We ended up getting the pumpkin Oreo - which is a must try. It was incredibly creamy and pumpkin-y, with the cut of chocolate and Oreo. Some of the best ice cream I've had! I wish I could get this in my hometown - a must stop if in Salem! read more

Melt Ice Cream - Pumpkin Oreo (Seasonal) - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

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Okay I have no idea how anyone could be mad about anything while in this ice cream shop. It is so cute- so on brand for Salem with the decor. Service is great, even when they're slammed dealing with the unforgiving tourist population. I love the creative flavors and even got a chance to meet the owners, who are an absolute delight. I love that they do pies and private events, just very townie small biz vibes. Great job melt team!! read more

It was a hot day so I decided to stop in. I got the Banana Nutella with Peanut Butter Cups and it was better than expected. I was nervous the Nutella would overpower the banana flavor but it didn't. I love banana ice cream and this one was creamy and super banana-y. I also like the crunch and nuttiness the peanut butter cups added. read more

Melt Ice Cream - Banana Nutella with Peanut Butter Cups - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

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My largest gripe is that it's 2023 and we should have more items that are related to those who do not or can't have milk products. This place had some amazing options for people like me that can't have milk products any longer. The ice cream (non-dairy) was good and it the spot. The wait was unbelievable which is a good thing if you're them. read more

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Had to eat ice cream on each day of my east coast trip. Salem's ice cream was here and it was a cute small shop with tasty ice cream and friendly service read more

Melt Ice Cream - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

I love coming here when I'm in Salem, I've never had a bad cone. The ice cream is always delicious and the shop is clean and very cute with friendly staff and inventive flavors. The salted peanut butter oreo is to die for! They are also very good with allergy concerns. Highly recommended. read more

What a great little spot in Salem! Had a great variety of tasty flavors and bonus that they were giving out samples. It was hard to decide! Ice cream was super soft and creamy. Staff was friendly and helpful. Would definitely go back and recommend for a great stop! read more

Melt Ice Cream - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

Yall better than goodnight fatty this is the bombest. Delicious & unique rotating flavors sweet staff always coming back!!

Okay, so, we have eaten lots of ice cream this summer from Salem to Baltimore MD and everything in between and Melt in Salem is by far the best! Not too sweet, creamy but not too heavy and when they say your ice cream flavor has chips, what they really mean is Chunks!! Truly so good we went twice in one day. Try it you won't regret it. read more

Love this ice cream place so much! Cant get enough of the salted caramel one, its also gluten free if anyone cares.. i dont! haha anyways, this is a cute little place around the corner located in downtown Salem. Close to all the restaurants and shopping areas. They are LGBTQ friendly as well. employees are friendly. thought the place inside don't have much seating, in the summer there is a little area in the front that you can sit while enjoying your ice cream. I will definitely be back again when I am in the area. read more

Great place in Salem for ice cream. I know there are many places to feed your sweet tooth but this is by far one of my favorite places. The staff is amazing and sweet, we had children with us and gave us two scoop for one. I was not able to collect all the photos but it was great flavors, portions, and customer service was amazing! This is my second trip to Salem and we always make this a stop on our route. read more

Melt Ice Cream - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

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This ice cream was delicious. I got mint chocolate ice cream and loved it! Usually it's green but there's was white which I kind of loved bc it made it feel more homemade. It also had a slightly different taste! More creamy and just really enjoyable. I also had a scoop of Oreo ice cream which was so yummy! Couldn't get enough and couldn't choose which was better of the 2. My husband got vanilla, basic but I mean best he's ever had. I really liked it too and I'm usually not a vanilla person. Really delicious! He also got another ice cream but I'm blanking on the name. He loved it all the same though! Great location too right by Essex street so we took a little stroll after. Very cute and yummy place! read more

Melt Ice Cream - Vanilla ice cream with something else forgot the name - Ice Cream & Frozen Yogurt Near Me - Salem, Massachusetts

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My family and I were visiting from another state, and we visited this place twice. The vegan coconut is AMAZING. The girls working are also super nice. Highly recommend! read more

Good ice cream but I found a hair in my ice cream at the bottom of my two scoops. A little off putting.

Ice cream was delicious! The salted PB Oreo had the right amount of salt, if you're going to advertise a salted ice cream flavor I want to taste a bit of salt and this was spot on. The seasonal vegan pumpkin Oreo and honey cornbread was also wonderful. High quality ice cream, good portions, would definitely return. Line was pretty long on a Friday but the staff was efficient. I liked being able to sample before making a decision. My only suggestion, please get new spoons!!!! The spoons are terrible! read more