The first man we met was John Adams. He was polite and very helpful throughout our car-buying…read moreexperience. He never pushed us or hurried us. He was open and honest and it felt like he was really there to help us get the right vehicle and not just trying to make a sale. The next man was Jeremy and he was the closer. All the paperwork went through him. He was very helpful and explained everything so we could understand it. We also appreciated his fun sense of humor which made things easier. The last nicety before we left in our new vehicle was John filled the gas tank for us. He knew we lived far from Grand Junction and wanted to make sure we got home with enough gas. Thank you two for the great experience!

I bought a Hyundai santa fe from carvilles and 2 months into owning it the engine seized. I tried…read moregetting warranty to cover it because I paid extra for the warranty and still owed 1,600 dollars to the shop for the replacement. At the time of signing I wanted to buy gap insurance but the finance guy I dealt with told me "I don't believe in selling people things they don't need" well, now said car is totaled from someone hitting me head on and I still owe around $3,000 on it and don't have a job anymore. DO NOT shop at carvilles you will inevitably regret it.

They close earlier than they say they will. I had $150,000 cashiers check ready to buy a truck and…read morethe woman lock the door as we pulled up an hour before they closed. After driving 3 1/2 hours to buy a truck, I am very disappointed.

Their salesman, Steve Damm was great to work with. From my initial inquiry to the final paperwork…read morewith financing, the team at Fuoco Motors made my buying experience easy and stress free. Thank you to the Fuoco team!

I was on a road trip from LA to Denver with a planned stop at Grand Junction. About 140 miles…read moreout--in the middle of nowhere, in 100 degree heat--my Maintenance light came on. Then I got an alert to see a dealer like, NOW. Fortunately my trusty RAV4 got me into town. Travis and the whole amazing team at Western Slope took great care of my car. They were courteous, professional, and fast. Diane gave me a ride into town so I was still able to enjoy my stay. Then I was back on the road again, my car running like new. Thanks to everyone who was so helpful!

After months of anticipation, I got THE call this morning--my Toyota was ready for pickup. The test…read moredrive was everything I'd hoped for. The paperwork was 99% complete. I was literally two minutes from driving off the lot. Then it all fell apart. Three red flags that made me walk: - Credit Union Roadblock - The dealership refused to provide my credit union with a bill of sale before the transaction date, then immediately pressured me to switch to their financing sources. - Warranty Scare Tactic - They claimed that an extended warranty purchased from an East Coast dealership wouldn't be honored in the Western U.S. (This is false--Toyota warranties are honored nationwide.) - The Deal Breaker - They insisted I sign a mandatory arbitration agreement waiving my right to take them to court, claiming it was "required by law" to complete the sale. (Also false.) I refused. I walked away. No dream car for me today

Great cars just as good and reliable as anything you could find anywhere in Denver or anywhere…read moreelse. Great family owned business and the true representation of an honest mom and pop store

NO call from Simpson Auto regarding our F150 with the bad wheel bearings! I have told everyone I…read moreknow about our experience and I'll keep telling more people I am in contact with. I figured I'd at least get a call from Clarence about this issue, but it looks like he's out trying to screw someone else over and has no time to deal with this. Word of mouth advertising hurts!

Bought 2022 Ram Turbo Diesel for $50,000 cash. Wanted it to pull our new travel trailer. Within the…read moreweek I had to replace all tires because they were all mis matched and crap. 2 weeks after we had to replace all 3 fuel filters for about $350. Now we are back in the shop after 2 other 1 month in the shop for a Turbo replacement X 2. Now, AGAIN my truck is actually going back to the DODGE DEALERShip to deal with a filter problem that lit up my check engine light. Now I may get it back.......? So, NO I am not happy what so ever with sales team that sold me this truck. I should not being to bring my truck into MCM every OTHER MONTH! RICHARD M HOWDEN

(Long but worth the read if you're considering buying a vehicle here.)…read more I normally don't leave reviews, but everything my wife and I have gone through with Modern Classic Motors needs to be shared with the public. After signing our contracts one for our new rv o n e for our truck, we were originally told the truck we were buying "just needed a few things topped off and new tires." A week later, that story changed -- suddenly they said they were putting in a whole new engine 15 k plus in repairs. We had already traded in our other vehicle, so we were stuck waiting a month and a half without a car. Every week we called and it became "they are putting in a new engine, it'll be ready for sure next week", next week comes. "Oh no it'll be ready next week" When we finally got the truck, I brought up how wildly the story had changed. The manager, Jose, brushed off my concerns and repeated over and over that I should "be grateful" because they replaced the entire engine. I have several recorded phone calls with my sales rep and jose that they were putting in a new engine, that the truck was going to be like brand new so we waited. My lawyer informed me that we could've gotten out of the contract, because we were never told up front that the vehicle supposedly needed a new engine but gave them rhe benefitof the doubt. Here's where everything completely fell apart: We drove 800 miles to Oregon and the truck broke down. Strange, considering this "brand-new engine," right? We asked for proof of the engine replacement for weeks. They refused repeatedly giving excuse after excuse. I finally tricked their mechanic to send the repair invoice -- and that's when the truth came out: There was never a new engine. All they replaced was: DEF system Turbo Tires Fluids That's it. Nothing even close to what we were told. We took the truck to two separate mechanics. Both confirmed: There is bad rod knock (which that sound was there since we drove it off the lot), There is definitely NOT a new engine, And there were loose screws everywhere, like the engine had been yanked apart carelessly. My primary mechanic -- one with 5 stars on Google and known locally as one of the best -- told us there is no possible way the dealership didn't know about these issues unless they were blind. He also found even more damage once the engine was pulled scorched walls etc. Now we're on month three without our $70,000 truck, after having it for only two weeks, and we're already $15,000+ into repairs on a vehicle we were told was good to go and had a brand new engine. We've filed complaints with: CFPB Attorney General BBB Not a single person from Modern Classic Motors has reached out. No apology. No accountability. Nothing. On top of all this, immediatly after signing the contract, they pressured me and my wife into leaving 5-star reviews before we were even allowed to drive the truck off the lot. Hostage truck for reviews, which makes sense why their reviews are so high because theres no way this is a one time thing. That should've been a huge red flag right there. Jose, the manager, even tried to gaslight us into believing all of this was somehow our fault. Honestly, the only fault we had was trusting this dealership to operate with basic honesty and morality. If you're considering buying from Modern Classic Motors -- please learn from our experience and mistakes. This has been a nightmare, financially and emotionally, and we're still dealing with it. Will this nightmare ever end?

Amazing experience, my salesman was Dre Herder. He got us a great deal and fought for us getting…read morethe coverage we wanted.

I wouldn't waste my time at this dealership ever again! I arrived for my 1pm appointment at…read more12:50pm, drove my car into a completely empty service bay pulling all the way to the front. As per any car dealership I have ever been to, I expected to be greeted by a service writer. Did not happen, waited 2 minutes before going inside to only see 1 service writer with another customer, I presumed. I stood inside for 8 minutes listening to these 2 people talk about fishing and hiking the entire time, certainly not about her car. I went back out to my car where I waited another 3 minutes before someone came out and saw me, looking very shocked that I was there. Which makes no sense because I have an appointment. He said I didn't know you were waiting, I said apparently talking about fishing and hiking is far more important. I asked to speak with the Service Manager, I waited another 4 minutes before this happened. I told the Service Manager I had been warned about taking my car to Red Rock Honda, to only find out the hard way. His only explanation to me was his service writer was providing excellent customer service to the customer he was with. I told him talking about fishing and hiking for 8 minutes while ignoring another customer with an appointment wasn't my idea of good customer service. I left without ever having my car serviced, never to return again!

Tom Matelski was very good at his job, we did not feel pressured into buying something that we were…read morenot comfortable wit.

These people are scammers, liars. Just horrible horrible people with no morals…read more I was brutally honest before I drove there. Spoke to a gentleman for 2 or three days.Maybe even four before I drove there.Because I did not want to waste my time driving far going there. I'm gonna keep this review simple. They ran my credit days before I drove there. I begged them not to waste my time. I told them my credit score and how I am out of work for the past three months because of medical reasons. I told them I own a house though. And I told him I own a truck, but you won't want it. It's an old plow truck, plenty of service records mechanically. It's okay, but every inch of it has a dent and scratch. I begged them not to waste my time or have me drive there so again. I waited days and gave them all my info, and they ran my credit..... They kept calling schedule.The time told me, come on in. The gentleman who I speak with, and given the information.The whole time he looked at my truck, then he went to his manager, and his manager introduced himself to. Now, the guy i've been speaking with.For multiple days he disappeared, he ran away...... The manager refused to look at my folder with service records. Titles deeds to my house. You know, every single thing that I could bring in and he walked me out the door and he will refused to even look, add my folder...... They ran my credit days before I went in.They wasted my time and I begged them not to do that to me. I even said you're gonna give me gas money because I told you. I did not want to make this trip..... BUT HE SAID, DON'T WORRY, NICK, WE'LL GET YOU IN A VEHICLE.NO MATTER WHAT. MAN HE WALKED ME OUT THAT DOOR YOU WOULDN'T COMMUNICATE.HE WALKED ME OUT. I'VE MANAGED CAR RENTAL COMPANIES.I MYSELF WAS TECHNICALLY A DEALER AND HAVE MANAGED OTHER BUSINESSES.I WOULD NEVER TREAT MY CUSTOMERS LIKE THIS. BUT I'M ALSO NOT A LIAR OR A NARCISSIST.

I bought my first VW here at the Grand Junction VW. First, I love my car. It's beautiful,…read morewell-running, and drives like a champ. The VW dealership here is clean, which in this COVID 19 day and age is important. They take excellent care to make sure one feels safe here. I had my 20,000 service today and the staff was efficient, kind, and did an excellent job to make sure my car ran smooth and safe...important since I transport my family around. I recommend GJ VW for sire

Quoted $1500 to replace computer module that ran the windshield wipers. Took to a local foreign…read morecar specialist who found fuse was missing