I was in the mood for a sweet treat and stumbled upon a healthier alternative, Menchie's. I'd never been here before and the worker on duty stopped what she was doing to explain everything to me according to each station. Everything is self serve. They have little cups for you to sample flavors, nutrition facts are posted above each flavor as well. I love how you can taste the flavors separately or already mixed rather than mixing flavors yourself. They offered already paired options. They also have a fresh fruit toppings bar as well as candied toppings. I decided on the strawberry and dulche de leche swirl with strawberry toppings and it was so good I forgot to even take a picture! They only offer one size bowl and the price is determined by the weight. Thats one thing I dislike because the bowl itself does have some weight on it and what if I really just want a small portion. I did see on Mondays I believe, you can fill a bowl with anything for just $5.99. I might have to stop by then as well. I wish I would've gotten the worker's name because she was just the sweetest and I truly appreciate her for helping me during my first visit. That excellent customer service alone would win my business any day! read more

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I suggest going earlier in the day or evening. I went at night and alot of topping selections were gone and there weren't any sample cups available. They have a variety of flavors to choose from. Service was friendly and the yogurt and toppings I chose were good. I tried their cheesecake and peanut butter flavor yogurt, and cookies & cream. My favorite was the peanut butter flavor, but I suggest pairing it with another flavor. read more

Menchie's Frozen Yogurt - Left, cheesecake and peanut butter frozen yogurt. Right, cookies and cream. - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Like this place! Service was good, and I find the frozen yogurts here are not overly sweet as compared to other places! And I found out they do $6.99 full cup on Monday nights! I will definitely be visiting on Monday nights !! read more

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I love the location as it's closer to my home and is located in a busy strip mall, which gives me enough reason for a quick stop. Its a guilt free indulgence as most of the flavors are natural and without any harmful additives and colors. It's the go to place for my son and is a fun trip each time we come here. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

$6 fill your bowl monday!! such a good deal, I would go here often with my boyfriend. They have a lot of options for froyo flavors and toppings. The inside it pretty clean and the workers are nice. There is limited seating inside but there is also an outdoor area. read more

Menchie's Frozen Yogurt - $6 fill your bowl monday - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Nothing special but a standard good Menchies with a wide variety of flavors and toppings and those cool special spoons, a desert for anyone to enjoy. Otherwise it's fine, but it does have outdoor seating which is nice. I recommend tart with a bit of another flavor. read more

We went in cuz the kiddo had an ice cream craving and he doesn't yet know the difference between frozen yogurt and ice cream :). The place had good flavors and a nice vibe. There's outdoor seating and a few spots inside. They had most of the usual toppings, and some good froyo options. Plenty of foot traffic. They even had crayons and paper for kids to color. Service was friendly, the place was clean and my kiddo left happy. read more

Yummy sweet treat and fun atmosphere. The cashier was kind and polite and the toppings were yummy as well. I love it that you can swirl two flavors together if you want to! I will be back! read more

A great place to grab some quick and casual dessert! Despite going close to closing time, none of the machines were out of flavors. They have a great selection of fruity vs non fruit flavors. And the toppings all looked nice and decently fresh. The place was clean and the service was so fast, no complaints here! read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

5/5 specifically for this location! Well kept, good service, and clean (compared to other locations) Happy hour on Monday after 5pm: Fill up your cup for only $6!! Normally, they charge by ounces which can end up being very expensive if you eat a lot. So, go on Monday! There're so many good flavors and they rotate every now and then, so I can't tell you what to get. There're sweet and creamy flavors, as well as tart and refreshing ones What I CAN tell you is they have sample cups on the counter (or you can ask them for it) and you can sample away!! There is a wide variety of toppings (candies, fresh fruits, syrup). It is self-service, which adds to the fun. Cute shop with drawings on the wall with a youthful vibe. I believe there is a chalk drawing area inside, and a small playground outside. Great to bring your kids. Great to bring yourself! Tips: - It's important so once again: HAPPY HOUR Monday after 5pm, all you can fill up the cup for - Download the app for credit that will covert into money discount - Original flavor goes with every but try not to mix sweet and tart flavors together, don't do more than 4 flavors. read more

Menchie's Frozen Yogurt - three bowls of frozen yogurt - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

I haven't had frozen yogurt in forever and I forget how good it is. Such a yummy treat and this location is close to my house which is perfect for me. The outdoor seating area was taped off for some reason but when that is taken down they actually have a nice outdoor seating area. I will say that this is kinda a pricey treat considering my cup was $7 but the staff was nice so I have no complaints! read more

Menchie's Frozen Yogurt - Froyo - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

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Unexpected Religious Display Visited Menchie's for a sweet treat and found the entire chalkboard covered in religious messages. While I respect diverse beliefs, a frozen yogurt shop isn't the place for it. It would have been better if the messages were promptly erased for a more inclusive atmosphere. read more

Menchie's Frozen Yogurt - a chalkboard with writing on it - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Menchie's is the perfect sweet-tooth solution, especially after a long day of shopping or a movie nearby. Their froyo is the good kind - tangy and refreshing, not a sugar bomb. Toppings are where it's at! They've got all the classics (candies, cookie crumbles) plus fresh fruit and interesting options like boba and mochi. The rotating flavors make each visit a little adventure. Bonus points for the cheerful staff and playful vibe. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

I really like this place! Amazing fro yo, i will say they always seem to be out of the cake batter but if you ask an employee to refill it they immediately get to it and within a minute im able to get some! They're probably always out because it's an amazing flavor! Outdoor seating is nice always appears to be super clean aswell as the indoor area, the ambiance is really nice very kid friendly spot. The counters near the sides should more than definitely be cleaned a little more often they're always some what dirty while employees are on their phone but other than that there's nothing to complain about! Great selection and variety here :) read more

Yogurt shop w/ ZERO service! It's all self-serve which is fine, but the employees were MIA. At checkout, a pajama wearing employee emerged to take our payment. She was holding a slice of pizza and asked if I wanted to tip! Seriously?! I actually helped myself, why would I tip?! read more

Menchie's Frozen Yogurt - Yogurt! - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Rudest employees ever! We were big fans for years. The last 2 experiences have been awful and I am not likely to return for strike 3. First experience, super lazy employees hid in the back while patrons were in the store. They only came out when it was time to pay. 2 girls. 2 scales. But they said they had already cleaned one scale, so would only use the other one. My hot caramel was not hot by the time everyone in front of me checked out. Imagine how happy I was to see the tip line added for me. Recent experience. The vanilla yogurt was off. My kid did not like it. I asked for a refund or future credit. They said I could take another cup. The kid only eats vanilla and did not want a second cup of what was described as "tastes like a$$" The one girl went on to say "it is your own fault, we have sample cups, you should have tasted it before you bought it" As I explained we had an account there and didn't think the vanilla would taste different 100 times later, the 2nd girl rolled her eyes toward the first girl and then started to laugh at me, and so help me God, I now understand the whole Karen thing. One bad product I can live with. It happens. Refusal to even attempt to make it right, then adding insult to injury with rolling eyes and mocking laughter. Oh hell no. read more

We moved a few months ago to TX and I decided to take my 2 girls for an outing to Micheals (craft store) and then grab a frozen yogurt at Menchies. We walked into the store and there were 2 females and 1 male working (teenagers, all behind the circular counter). Not one greeted us as we entered the shop and walked past them. It was not packed and there were 2 people already seated inside, not busy at all. I'm trying to illustrate that they saw us and it wasn't a hectic time. Then a couple came in behind us and they were greeted with a "Welcome to Menchies"! or whatever phrase they use. When we paid, one of the girls was kind and had some level of customer service that made up for it but literally if you have customers walking into your shop and there is 1, 2, 3 people working at least one of them should offer a greeting within the first 20 seconds. My 2 cents! Take it or leave it. read more

Came here today because it's crazy hot outside and we were craving something cold and sweet! The little shop was very well cleaned, the bathrooms were immaculate, employees were friendly, and the frozen yogurt was the bomb. I got the cake batter with strawberries, and my husband got the Oreo frozen yogurt with strawberries and candy. Both delicious and filled us up. We will definitely be back, as of right now I couldn't have asked for a better experience. Thankful we stopped in! read more

Menchie's Frozen Yogurt - Yummy cake batter yogurt, add strawberries, peanut butter cups, and cookie dough bites. Delicious! - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

This location is conveniently situated right next to Michaels and HEB - a perfect detour when shopping with kids! It's nice and clean, the owner is a super sweet lady and staff is always nice. I like the seasonal flavors they bring in, so much fun to guess what's going to show up next time. This includes fat free and sugar free options (my personal thanks for that!), with the amount of calories per oz for each flavor. The toppings are varied and fresh all the time, so no worries here - kids are safe! read more

Customer service is awesome!! Girl with the red hair and claw clip up front was so friendly and sweet. read more

Menchie's Frozen Yogurt - a person holding a bowl of ice cream and strawberries - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Amazing Experience! First time eating from this place and was greeted by two young men who showed me around the place. Recommend to try the Blackberry Burst. Overall a nice way to enjoy my afternoon. read more

This is my first time in a Menchies as I am more prone to Yogurtland. Needless to say, I think Menchies is very unique in their frozen yogurt game with various flavors available. They also leave several sample cups out so you can sample which flavors you like before committing. I think what was so great about Menchies is their abundant of toppings available for your yogurt. They have fresh fruits, several types of nuts, candy bits, and syrup! You can't compete with all these options. I think it's cute they also sell merchandise and have cute character mascots as part of their brand. The store itself is clean and it's definitely a place where young and old can enjoy. Skip the ice cream and get a healthier option for the kids and yourself if you will. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

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2 stars for the actual food, it is delicious without a doubt. We loved it. 3 lost stars for the staff. Then I read other reviews and realized this seems to be a theme - high school or college kids hired with probably little to no training, most certainly none in customer service. My son and me didn't know how things worked, so we walked in assuming there was a menu somewhere. When I interrupted the 3 girls' conversation at the counter they were visibly annoyed. I mean WTF?? We got our stuff and the checkout girl was equally disinterested. It's easy to blame the girls, but given the large number of similar reviews, I'd wonder what kind of training or expectations are being set by the management. Given how good the gelato is, this place has the potential to be huge. I hope they fix this soon. I plan to go back for the gelato and ignore the staff. read more

We LOVE menchies. It's our favorite quick dessert spot on the weekends. I love that it's Covid friendly with sanny and gloves. I also love that the toppings are prepackaged. I also love that they have a low carb option that gets swapped out every week! It's always super delicious and even healthier than the normal froyo! We are 100% never going anywhere else but menchies for our froyo fix. read more

Pretty good yogurt. Offered all the classic flavors, I liked the low fat cake batter. Okay amount of toppings. Great patio with shade!

A wonderful establishment I really enjoyed my experience and the great customer service provided by Sam and Zach!

Pretty good . My lil girl loved all the toppings you can add . I was like chill lil baby lol . Thank you for the service

Amazing so good I love how it tastes and it is definitely approved for braces love it

My first experience at Menchie's. We were greeted by a dog after walking inside. Shortly after, we noticed toppings and crumbs all over the floor. Three employees were hanging out at the cash wrap (chatting). One was eating candies from the topping bar. Employees were nice but essentially warm bodies. Unfortunately it's hard to find decent help these days. Next time, we'll grab ice cream and toppings next door at H‑E‑B. read more

I've been a patron of Menchie's since I visited their location in Steiner. Since this location in Lakeline is close to my house, I've been visiting here more often. I have to say I'm perplexed by the negative reviews. I've actually witnessed more ugly or rude behavior from customers who are being mean and demanding of the staff, whereas the staff are some of the sweetest and kindest, hardworking people I've met in a long time. While I do agree it is hard to find good help, you don't cultivate a loyal team by berating service workers and belittling or bullying them. The owners of Menchie's have a great business and a great staff to support them. The people who are complaining, who I've witnessed not just here but in other establishments, are the ones who are the problem. They expect society to bend to their whims and don't care about who they hurt when being nasty. The yogurt is fantastic but it's the people and the ambiance that keep me coming back. Sometimes you just have to weed out those few mean patrons who have nothing kind or productive to offer. read more

The customer service was amazing!!! We came near closing time and one of the workers (Lynn) was amazing and treated us very well. She was cleaning up when she could and was also being tentative with the customers. It was a great experience. I will be returning!! read more

We've loved going here over the years, but went in for a treat today (2pm) and were extremely disappointed. Despite all the signs on the outside to make you feel like they're taking covid seriously - masks, social distancing, sanitization, etc. - the 2 employees both had their masks on below their noses. C'mon! We're a year in. Everyone knows at this point that defeats the purpose of the mask. Either cater to people who don't care and get rid of the signs, or make your employees take it seriously. Don't have families come in thinking it's a safe environment they can bring their kids to & make it an uncomfortable experience. read more

After the seventh time I noticed Elyse L and the delightful Ashley S checking into various Menchie's, I started wondering how good this franchise could be. I guess I should disclose froyo is more alike than different to me, and I count every empty calorie that even remotely approaches my pie hole. Blubber is as blubber does. But this is one cool place for exceptions: Menchie's is all about being bright & shiny and fun & happy, in a genuine smiley kind of way. If I was a kid, I'd want my drawing on the wall too. Since I'm not, I'll settle for my own creative amuse-bouche of Cool Whip dollops atop their waffle cone crisps. Remarkable stuff. Just because I'm a minimalist doesn't mean you have to be. I counted fourteen different froyo flavors, four kinds of Hershey syrup, and forty-four bins of toppings & goo, enough for the young and young at heart. I get why there are four Menchie's in Austin now. And as your bonus for reading my particular goo, here's their CEO on "Undercover Boss." Someone described him to me as being "Hawt" - I think that means he's one smart dude. http://youtu.be/L81k_oLFvjM read more

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I love ice cream. Some say I love it more than life itself. Also, I loathe yogurt. When I walked in here the first time, I cringed at the thought of being surrounded by yogurt. And then I saw it- like a beacon beckoning me- SORBET. Not only is it water based, it's tasty as heck. Who says sorbet is just for palate cleansing ??! There are 12 flavors of fro yo to choose from , and 2 sorbets. You can either blend two flavors with their dispenser, or mix and match. There's a whole array of toppings such as Mochi, boba , strawberries, mango (!!) , hot fudge, Reese's ... I could go on. It's $0.49 per lb and you weigh in your creation at the end of the line. There's a reward program you can sign up for, if you frequent this place like I do. The staff is always Friendly, the place is always clean and bright. The patio is great , though I prefer indoors. They offer merchandise for sale, and kiddos get crayons and stickers each time they come in. !! FYI - my family loves this place so much, my LO won't go a couple of days without her menchies fix. Don't miss the waffle bowls! read more

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If you're into self-serve froyo, this is as good a place as any. Super tidy, everything well stocked, and tons of cute menchie merch all over. No complaints here! read more

Menchie's Frozen Yogurt - OD'd pretty hard on chocolate - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

I believe Menchie's is about to open a location in Cedar Park near Costco, but we were in the Lakeline area last night and decided to give them a try. We walked in and the toppings immediately grabbed my full attention. There are so many! And all are neatly in display cases with clear to read labels and lids to keep the areas clean. Love! My type A was oh so happy and impressed with their organization skills. They have hot fudge, fresh fruits, and even cool whip in a separate chilled area. And the sample cups were laid out neatly on a platter by the yogurt machines. The seasonal flavor was Cinnabon and it ROCKED! Creamy, dreamy, and delicious. They even had Cinnabon bits you could top it with but I chose crushed Heath since its my fav. At the checkout counter the friendly cashier asked if we had their free rewards card. Every dollar you spend is worth one point and when you get to 50 points you get $5 off. Pretty good deal! We are now looking forward to having a location closer to us. Hooray for yummy froyo! read more

So there 2 Menchies locations about equidistant from my home; this one is the one I prefer to go to; it has a lovely open air patio with tables and umbrellas and seating outside. It's quiet and very walkable to the movie theater just opposite the parking lot and also just a hop and skip on the same sidewalk to numerous essential shops like the large HEB grocery, Michaels, Healthy Pet, Sprint, etc. Very nice to have the ALoft hotel for the out of towners too. As far as self serve yogurt shops go, this one always does a great job of rotating their flavors, so there is always something new to try just about every couple of months! read more

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We love this place!!!! We have been here twice and going back for more. I love the nutritional value. read more

Menchie's Frozen Yogurt - My daughter finally enjoying this after waiting for one around our area and watching it on undercover boss. - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

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Absolutely the BEST location!! I didn't catch her name but the green haired young lady that works there has phenomenal customer service !! I have never been to menchies and didn't know what flavors they have and she walked me through each one and gave EXCELLENT recommendations! Found my new favorite with the toasty marshmallow it is delish!! She was SO nice and helpful I would give 1000 stars if I could! I am a menchies Stan for LIFE now!!! read more

So delicious! The best customer service and greeting. They have a huge selection of toppings too. read more

Menchie's Frozen Yogurt - Deliciousness. Nutella yogurt with waffle chips, strawberries, caramel sauce and Hershey's magic shell with a little cool whip. Yum! - Ice Cream & Frozen Yogurt Near Me - Austin, Texas