My son and I drove all the way to Mendota from Indianapolis, IN on New Years Eve day to purchase a…read morevehicle that was listed online, after I was assured over the phone by the salesman that the vehicle was in top condition. Upon arrival and test drive, we discovered that not only was there a vibration in the steering, the reverse camera that was listed as a feature on the vehicle was not functional. Not only did Schimmer not offer to deduct the cost of the repair of the camera from the selling price, they refused to do so even after I offered to still buy the car - minus the cost of the camera. We drove 500 miles round trip in the rain for nothing. Needless to say, it was not a Happy New Year. Thanks for nothing, Schimmer. You guys suck!

My family has bought cars from Schimmers for years, however, with the most resent run in with their…read moreservicing department, my family will take our business elsewhere. They had my car for numerous days, set unrealistic expectations, missed a huge issue, my check engine light came in the day after it was serviced on a long trip. After telling them about the issue they missed, they were going to "make it right" and they have stopped returning our phone calls. They have now missed out on an entire family taking our business there for the next 30 years or so. If you're local go somewhere else, dealing with there servicing department alone is not worth it.

Everyone was nice, no pressure, and made me a great deal on my new Jeep purchase! Bob and Jon were…read moregreat!

Good service with dealership prices…read more Waiting room is terrible. Bring something to do and a towel to sit on!

I can't say enough good things about Todd and the team. They made the whole process quick and easy…read more It was fabulous working with them

I purchased a vehicle, and at first had small problems with it, but the service team was very…read moreresponsive and fixed all the issues I had. They were very patient with me and I recommend anyone to purchase a vehicle from them.

I was looking at a vehicle and talking to someone. I asked an additional question they have…read morerestructure title cars and have them listed over clean title max value. Are they insane? I don't care if you have one then. At no point will a branded title on a car command over max value book. Never. Generally, those values will be less 20 to 40%. That's a benchmark. I'm glad that they show you the damage on the vehicle. In the title of the vehicle, it should say branded title actually car gurus should do that so I wouldn't waste my time.

Renzo was great Duffys did a good job on selling my F-150. Will recommend to everyone looking for a…read morecar.

Another great service experience. I made my appointment online, for the next day. They were ready…read morefor me immediately and everything was done within an hour. Very friendly people at the service department!

I've been inquiring about a 2012 Ford Explorer for four days and was prepared to make the 111 mile…read morejourney to purchase. I called them at 9AM to verify the truck was still available, when the sales person informed me that the vehicle was "currently out". I asked her why would the vehicle be "out" at 9AM in the morning, when she put me on hold to speak with another man. Long story short; be careful about buying a used vehicle that in all cases was "driven around" for leisure adding miles and possible new damage. It also explains why the online photos were grimy and dirty interior.

Matt Sebby is a very professional guy to do business with. He helped me find a very reliable car…read morefor a reasonable price. He always makes himself available for questions even after the sale. He's a solid dude. He's also a great drummer.

I bought a car with an O2 sensor hanging off of the exhaust covered in sludge. They clearly don't…read moreput any effort into their cars, and everything should be taken with a grain of salt. STAY AWAY! BUYER BEWARE!

Always a great experience. Stopped in for advice and got exactly what I needed. Would recommend…read morehighly...check-in to see what's in stock.

Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!

My experience with Nelson Automotive was "Awesome"! I recently bought a vehicle through them and…read morewas pleased with every step of the process. Eddie, my salesman, was NO pressure and very informative and helpful. I even had the chance to meet and work with the owner, Eric Nelson, who was very helpful and personable during the entire process. Met with Danny in the service department, who was a very nice guy, and their service department was the most efficient I had ever seen. Having over 37 years of experience in the automotive industry, I was very impressed overall. I found them on the internet and I'm glad I did. It was worth the hour drive to go there from where I reside (Huntley). If you're looking for a car and friendly staff. Do yourself a favor and go there; you will be pleasantly surprised.

excellent customer service and care . Logan and Kurt have treated me like family since I bought my…read morefirst vehicle at Kenn Motors . I'm on my second vehicle from them , a 2018 Jeep Grand Cherokee, and I love it . such a great running vehicle I will not go to anyone else.

Great Job Ken Motors ! Logan got me in my dream Jeep and I couldnt be happierread more

This shop has been taking care of our Nissan Maxima and recently my work van. Our cars AC was not…read moreworking, and we agreed to a diagnostic, which including shooting a dye into the system. My worst fear was a new compressor. Thank God all it was only an O-Ring. Thanks for your honesty!!! Took van to ARS for radiator leak/replacement after Chevy dealer, two hours away did an emergency fan/clutch repair. They quoted me almost $1500 to replace the radiator while I was there, I declined. When I took it to ARS to get the work done my costs were almost $500 less than GM Chevrolet. Also saw that Chevy had damaged a lot of my fins on radiator when they replace Fan/Clutch. (I will deal with them!) The owner and staff are always friendly and ready to assist. They even had a loaner car for me. (As long as I had full coverage on my van)! Just topped off the gas tank! Bottom line-No one is perfect including GM Mechanics, but being honest, considerate, and giving a better labor rate than any other dealer or reputable shop is a winner for me! I'm guessing the owner has 40 plus years' experience and it shows! Thank you sir!!!

TLDR review - highly recommend. Call here first…read more Full review. - I had car trouble right at the halfway point of a long trip and called ARS Automotive as soon as they opened. They answered at 8:00 AM, had me in by 8:10, and I was back on the road by 9:30. The moment I described the issue, they guessed what it was and said, "If we're right, you'll be back on the road this morning. If not, we'll go from there." Sure as shit -- they were right. They were fast, knowledgeable, kind, and genuinely good people. Pricing was also very reasonable, especially considering how quickly and confidently they handled everything. If you're traveling and experiencing engine problems, you can 100% trust this shop. I got lucky they had an opening -- good shops like this stay booked -- but if you're in the area, this would be my first call every time. Highly recommend.