Super easy to make a appointment I got worked in the same day within 2 hours. The staff was…read morefriendly and attentive. Thank you all!

First time at this location and I was greeted by a very sweet receptionist with heart lens glasses…read moreand gaged ears. She made everything so easy and went above and beyond in my book to help get me the service I didn't even know I needed! Great customer service. It's people like this that make a great company. If I had a company I would " recruit" her in a heartbeat

Think twice before having your surgery performed by one of their facilities. My surgery went well…read moreand all of the nurses and attendants were great. However, here it is October 22nd, and my insurance has still not received a claim for the surgery I had on my right foot on September 22nd, 51 days later!!!!! Because the surgery center (Durango Outpatient, a surgery center under the umbrella of United Surgical Partners International) has failed to send a claim to my insurance, and therefore my deductible has not been met, I am unable to attend physical therapy. If this center would do its job and send the claim, my deductible would be met, and I could attend physical therapy free of charge. Instead, my options are to pay hundreds of dollars to attend physical therapy due to Durango surgery center's gross error or wait for them to be professional and do their job of which I am doing the latter as I cannot afford the former. I have paid the surgery center over $900 and my remaining payment of my payment plan is taken out on 11/3/22. Speaking with the surgery center's billing/claim department has gotten me nowhere. A representative from this department said she would follow-up on the matter after she spoke with her supervisor, and she has yet to do so (over 3 weeks ago). My surgeon has submitted their claims to my insurance and given the surgery center everything they need. This surgery center is a factory and doesn't care about the well-being of patients after they've gotten their money and are out the door. They are literally preventing me from attending physical therapy and getting back to 100% because they fail to do their job. No matter how good the nurses are, what's the point if you can't even attend physical therapy to rehabilitate following the surgery? I wrote the ethics line of the center's parent company, United Surgical Partners International over two weeks ago. I received a form response stating their front office was looking into the issue and have heard absolutely zero since then. How is it that United Surgical Partners International and Durango Outpatient allow such a glaring error, which greatly impacts my health, to go on for so long? I cannot drive as the surgery was on my right foot, I can't walk as normal, or go about my daily living activities as normal due to not having access to physical therapy. This is teetering on gross negligence.

The doctor lied in a Medical Examination for an unemployment claim and now I have to file…read morecomplaints with the labor board and medical board. This happen in Richmond California whereas a doctor who specializes in obesity wrote a report stating my knee injuries where due to arthritis he wouldn't wait a week for the MRI and based his finding on X-Ray's. Sure enough there was a torn meniscus; The worst part was he stated I had injection as an adolescent into the knee this was a lie full stop. My assessment is Concentra primary works for businesses as in house medical paper mill to benifit the businesses for labor disputes or standardize screening. Health care and wellness are secondary.

2 hour wait just to do a simple drug screen. Because the chain of custody drawer is "locked"and…read morethey are waiting on someone to come unlock it.

I'm upset because I went to a different chiropractor for support for my mom and after her…read moreEXCEPTIONAL service, it made me bitter about mine here. Needless to say, I'll soon be going to City Chiropractor for my services instead. In the meantime, if you want to get an idea of what my experience was like here. Read the email I sent their front staff months ago and never got a response with at least an apology. Makes me believe the doctors there probably never saw the email. This will be a surprise if I'm right. Also...kind of ironic that their name is Adjust but I never got an adjustment during my visits there. There are a few reasons why I will not be returning to your office. My first reason being that after the incident in which the phlebotomist took a blood panel and the needle slipped out, my blood spilled over the file cabinet where I rested my arm as well as dripping onto the floor. I was concerned with whether it had been seen or not but didn't want to make her anymore nervous with my observation as she proceeded to take the rest of the blood sample from my left arm. Blood was still on the file cabinet the following week when I returned. I chose to overlook it but in the back of my head this is a strong sanitation issue that makes me consider your cleanliness throughout. 2. I asked your office to send me my lab results. I did not receive them even after I wrote my email down. A week later when I received the call to confirm my next appointment, I reminded your receptionist to send me the labs to which she did that night. I was told she'd have to check with the Dr for my images. I have yet to hear back. 3. The last visit I went to I was told there was blood work that was still being reviewed or didn't come back and that the office would be contacting the laboratory to get the rest of those results. I am curious as to why my labs were not looked at previous to my visit. Doctors that I've previously seen reviewed my labs and had a report ready to relay to me. Those results had been received two weeks prior. I have very high expectations for the clinics that I take my business to and trust my healthcare to.

I just started visiting Dr. Austin and Ebony for help with chiropractic work and metabolic testing…read more So far have really appreciated the close care and thoroughness provided by everyone in the clinic. Young professionals with a different outlook on health and therapy. Can't wait to actually start working towards some positive results.

Prices are too expensive Long waits…read more Front desk doesn't verify demos And you have to call them for results

I am recently just getting over the flu and I have a very bad residual cough and laryngitis. I've…read morehad it for 2 weeks. I couldn't get into my doctor so I felt so bad I went to Neighborhood Medical. Such a waste of my time and money. They did not take my insurance, but told me over the phone they did. I paid out of my pocket and it took an hour to see the PA, not a doctor. I have been treated by other PA's in my life with great success, but NOT today!!!! I had been prescribed amoxicillin by my doctor and it tore my stomach up so badly I had to take antacids. So I didn't complete the dosage. I told this PA that and she prescribed a doxycycline which is in the same family. My concern was there something else I could take, because I didn't want the same outcome. She kind of blew me off and just rushed out of the room. I was complaining about my left ear aching, and she didn't even take a look. So I waited for an hour to only have the PA to spent 10 minutes with me. Also, I'm probably 50lbs overweight and the PA kept asking if I knew I was overweight, yes most people know their weight, please! I said yes, I know I could lose some weight, but I'm not here for that reason...ugh! Waste of both of our time. Patience Be Ware!!!!

$205 got me crutches, an x ray of my foot, a referral to an orthopedist, prescription for pain…read moremeds, a good splint, and a nice cup of tea. Took less than hour. Very kind thoughtful people. Always asked if i had questions. Susan Wheeled me in when they saw me struggle

Went in for possible strep and ear infection. PA refused to give me a strep test after asking her 3…read moretimes for it. Didn't even look in my throat before telling me I didn't have it due to no fever. Didn't like that answer, went to another doctor and within a second of looking at my throat said I had strep, tested positive. I do not recommend this office.

Dr Donnally is an excellent spine surgeon. I trust him 100%. And, he has a great bedside manner,…read moreanswers all questions, and never rushes through my appointments with him. Highly recommend!

My experience with Dr. Donnally was nothing less than awesome. He listened to my concerns, then set…read moreabout looking for the problem. The staff were accommodating and professional. I was extremely satisfied with the care I received.

I had a spinal fusion a month ago. My experience was good with the exception of a really really…read morerude nurse named Sheila. The other nurses were polite, professional and helpful.

Back surgery. Quality of care was excellent. All staff members were professional and proficient in…read moretheir daily duties.

avoid this place like the plague. There are poorly…read moreexperienced staff and numerous issues with the service. The care is horrible I came for a workman's comp issues and waited in pain for over 90 minutes because "the doctor is backed up" and then he was rushed after I brought up my displeasure of having to wait He gave me a warm ice pack, not sure why

I absolutely LOVE Dr K, I love his compassion and kindness, as a travel respiratory therapist I…read morework all across the country and every year i have to have a yearly physical and no matter where I am in the country when its time to have my job mandated yearly physical, no matter where I'm working, I fly down to this particular concentra because of Dr. Kavasmaneck!! He's the best!